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Symptoms
Check
The copies are too
Is the density of the document
light.
too light?
Is the copy density set to
Lighten?
Is the original type setting
correct?
Is the message for load toner
displayed?
Is the toner density
appropriate?
The image on the
Is the document inserted
copy is skewed.
correctly in the Scanner?
Is the media loaded correctly?
Is the media tray set up
correctly?
Part of the image
Is the media damp?
is missing on the
copy, or the image
is smudged or
unclear.
Is the loaded media folded or
wrinkled?
Dirt appears at
Is there dirt in the media feed
equal intervals.
path?
Internal components are dirty.
®
Xerox
Wide Format 6604/6605 Solution
User Guide
Remedy
Adjust the copy density.
Refer to Copy Density.
Correctly select the original type.
Refer to Original Type.
Load toner.
Refer to Loading Toner.
Adjust the toner density using Web Printer
Management Tool.
Rotate the document 90 degrees.
Insert the original document correctly.
Refer to Scanning the Document for more
on the Scanner behavior.
Load the media correctly.
Refer to Loading Media.
Firmly push in the media tray.
Refer to Loading Media.
If the media is damp, some parts of the
copy may not print or the copy may be
smudged and unclear. Replace with media
from a new supply.
Refer to Loading Media.
Rotate the document 90 degrees.
Remove the defective media and replace
with new media.
Refer to Loading Media.
Copy a few pages.
Contact your Xerox Customer Support
Center.
Problem Solving
8-5
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