Locking Out The Console Operator; Recalling The Console Operator - Lucent Technologies DEFINITY Enterprise Communications Server Operation Manual

DEFINITY® Enterprise Communications Server Release 7
Console Operations 555-230-700
4 Using the Features
Handling Multiple-Party Calls
Procedures
To place a conference call:
1. Call internal or external party number 1.
2. Press the
3. Call the internal or external party number 2.
4. Press the
5. Repeat steps 2 through 4 for additional parties.
6. Press the

Locking Out the Console Operator

Your system manager programs the console to prevent you from reentering a
multi-party call that you initiated. Parties on these calls, however, can contact you.
Example
Widgets Inc. is undergoing a merger. Company president Randy Foxworthy
requests numerous conference calls to discuss highly confidential information. To
protect the confidentiality of the conversations, the system manager, Kelly
Ratliffe, programs the console with Attendant Lockout. Because no one can enter
the conference call, Randy can conduct his calls with guaranteed privacy.
Feature Name
Attendant Lockout
Procedures
Your system manager programs this feature into your console to work
automatically. If you try to reenter the call, the Hold lamp for this call:
1. Flutters for 2 seconds
2. Returns to a solid, lighted state

Recalling the Console Operator

System users who are on multi-party calls that are held at the console can recall
you for assistance.
button.
START
button. Both parties are connected.
SPLIT
button.
HOLD
Issue 4
June 1999
32