Centralized Attendant Service; Identifying Differences In A Cas Environment - Lucent Technologies DEFINITY Enterprise Communications Server Operation Manual

DEFINITY® Enterprise Communications Server Release 7
Console Operations 555-230-700
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Centralized Attendant Service

Identifying Differences in a CAS Environment

Centralized Attendant Service
Centralized Attendant Service (CAS) allows multi-switch systems at more than
one location to consolidate console operators at one location. This location is
"CAS main." The other locations, typically without console operators, are CAS
branches.
Identifying Differences
in a CAS Environment
Managing calls in the CAS environment is primarily the same as in standard
environments. However, some differences occur, because CAS environments use
a dedicated outside line to manage branch calls. This section identifies the
differences between standard operations and CAS operations and describes how
to use features in a CAS environment.
The following features do not function in a CAS environment:
Attendant Auto-Manual Splitting
Attendant Conference
The following features function differently in a CAS environment.
Tones
Display
Transferring calls
Night service
Issue 4
June 1999
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