DEFINITY® Enterprise Communications Server Release 7
Console Operations 555-230-700
4
Using the Features
Assisting Callers with Special Tools
Press the
Press the
Overriding Diversion Features
Sometimes system users divert their incoming calls to another phone. For
example, a user might forward calls to another extension for a lunch break. With
this feature, you can bypass a diversion feature to access a desired party.
Diversion features include Send All Calls, Call Coverage, Call Forward, and Busy
Don't Answer.
Example
The vice president of design and development, Renee Gebner, is working on a
tight deadline. She needs uninterrupted time to complete her project, so she
forwards all incoming calls to her voice mail. Pat receives an urgent call for Renee
and overrides the call forwarding that Renee implemented to reach her at her
extension.
Feature Name
Attendant Override of Diversion Features
Procedures
To override diversion features:
1. Press the
2. Dial the desired number.
3. Proceed with your current operation.
Emergency Notification to Digital Telephones
Your system manager dedicates one or more digital telephones to serve as
emergency numbers. When system users dial an emergency number (for example,
911), these telephones get notified that an emergency call was made.
button.
SPLIT
button.
RELEASE
button.
OVERRIDE
Issue 4
June 1999
46
Need help?
Do you have a question about the DEFINITY Enterprise Communications Server and is the answer not in the manual?
Questions and answers