Lucent Technologies 6402 User Manual

6400 series single-line telephones

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Operation manual (92 pages)

User manual (12 pages)

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Summary of Contents for Lucent Technologies 6402

Page 1: Table Of Contents
Co n te n ts The 6402 Single-line Telephone ..... 1 Headsets ........3 Headpieces .
Page 2 Lucent Technologies will not be responsible for any charges that result from such unauthorized use. Product administration to prevent...
Page 3: Important User Safety Instructions
IMPORTANT USER SAFETY INSTRUCTIONS The most careful attention has been devoted to quality standards in the manufacture of your new telephone. Safety is a major factor in the design of every set. But, safety is YOUR responsibility too. Please read carefully the helpful tips listed below and on the next page. These suggestions will enable you to take full advantage of your new voice terminal.
Page 4: Save These Instructions
• Never push objects of any kind into the equipment through housing slots since they may touch hazardous voltage points or short out parts that could result in a risk of electric shock. Never spill liquid of any kind on the telephone.
Page 5: The 6402 Single-Line Telephone
There are two 6402 single-line telephones: the basic 6402 telephone and the 6402D, which has a 2-line, 16-character display. Familiarize yourself with the features on the 6402 and 6402D telephone, shown in Figure 1 below and described on the next page.
Page 6 The following features correspond to the numbers in Figure 1. 1) Display — The 6402D has a 2-line by 16-character display. 2) Feature Button — A button used with the 12 dial pad keys for accessing up to 12 system features. Write the names of these features on the Feature Directory card in the tray under the base of the telephone.
Page 7: Headsets
titled “Removing the Telephone Tray” in the Installation section of this guide. 10) Redial button — For redialing the last number that you dialed using the dial pad. 11) Speaker button — For accessing the Speaker feature. This feature can be used for listening only .
Page 8: Headpieces
Headpieces The following headpieces can be used with these telephones: ® — Mirage — Receiver fits over either ear. Not for noisy environments. ® — StarSet — Eartip fits in ear canal. ® — Supra Monaural — Adjustable headband and soft ear cushion. —...
Page 9 Hold The Hold feature puts a call on hold until you can return to it. To keep a call on hold while you answer another call or perform another task 1. Press Hold Red light next to blinks. Hold To answer a new call while active on another 1.
Page 10 Speaker (Listen-Only) and Group Listen Note: The Speaker feature allows you to place calls or access other features without lifting the handset. However, in order to speak to the other party, you must use the handset. With the Group Listen feature, you can turn on the speaker while active on the handset, and both are active at the same time.
Page 11 Test The Test feature allows you to test the lights on your telephone and the display, if the telephone has one. To test the light and display on the telephone 1. While on-hook, press and hold down Transfer The lights go on steadily, and, if your telephone has a display, all the display segments fill in.
Page 12: Getting Messages
Getting Messages Message Your Message light goes on when a caller has left a message for you. For directions on retrieving your messages, see your system manager. Selecting a Personalized Ring Select Ring The Select Ring feature allows you to choose your own personalized ringing pattern for your telephone from among eight different patterns.
Page 13: Voice Features
Voice Features How to Access a Voice Feature on the 6402 and 6402D When you want to use one of the voice features on the 6402 or 6402D telephone, you can access the feature in one of two ways: •...
Page 14 Abbreviated Dialing (AD) The Abbreviated Dialing (AD) feature allows you to store selected telephone numbers for quick and easy dialing. Each number can be a complete or partial telephone number, an extension number, or a trunk or feature access code. Abbreviated Dialing offers four possible types of lists —...
Page 15 Abbreviated Dialing (AD) (continued) To place an AD call from your Feature Directory 1. While off-hook, press , then the dial pad key which Feature [ringback tone] corresponds with the AD number you wish to call. For example, to call the number stored as AD entry F3, press , then press the dial pad key.
Page 16 Abbreviated Dialing (continued) 2. Dial the desired list item (1, 2, 3...). [ringback tone] Call is automatically dialed. Note: Keep your own Personal Lists on the cards in the tray under the base of the telephone. System, Group, and Enhanced lists are available from your system manager.
Page 17 Call Forwarding All Calls The Call Forwarding feature temporarily forwards all your calls to another extension or to an outside number, depending on your system. To temporarily redirect all calls to an extension or outside number 1. Press (while off-hook), then the dial pad key on which the Feature Call Forwarding feature is administered OR, dial the Call Forward access code _______...
Page 18 Call Park (continued) To return to a call parked at your extension 1. Dial the Call Park Answer Back code __________. [dial tone] [confirmation tone] 2. Dial your own extension number. You are reconnected to the call. To retrieve a parked call at another extension 1.
Page 19 Leave Word Calling The Leave Word Calling (LWC) feature leaves a message for another extension to call you back. The called party will be able to dial message ® service (for example, an attendant, AUDIX or other voice mail system, a covering user, etc.) to retrieve a short, standard message which gives your name and extension, the date and time you called, and the number of times you called.
Page 20 Priority Calling The Priority Calling feature allows you to place an internal call with a distinctive ring (usually a 3-burst ring) to indicate your call requires immediate attention. To place a priority call 1. Press (while off-hook), then the dial pad key on which the Feature Priority Calling feature is administered OR, dial the Priority Calling access code __________...
Page 21 Whisper Page The Whisper Page feature allows you, if you have the appropriate permissions, to make an announcement to a person at another extension currently on another call. Only the person at the other extension hears the announcement; the other person on the call cannot hear the message. Note: The M10L-8400 is the only headset adapter that should be plugged into the Handset jack on the 6400 Series telephones.
Page 22: Using The Display On The 6402D
Using the Display on the 6402D Only the 6402D telephone has a 2-line by 16-character display. The basic 6402 telephone does not have a display. The primary uses for the display on the 6402D telephone are: • Viewing the time and date, which is the usual display. (See Figure 4.) •...
Page 23: Installation
Installation The 6402 and 6402D can be either desk-mounted or wall-mounted. Use the following directions for installing either telephone. Figure 2 shows the back of the 6402 and 6402D telephones. LINE FIGURE 5 The Bottom of the 6402 and 6402D Telephones Desktop Installation Note: You may use the 6400 Series telephones without the desktop stand.
Page 24: Wall Installation
placed securely under the square tabs in the routing channel. 4. Snap one end of the coiled handset cord into the Handset jack (5 in the figure above). This jack is labeled . Thread the cord into the channel leading to the side edge of the voice terminal (4 in the figure above).
Page 25 ¾ FIGURE 6 Removing, Rotating, and Replacing the Handset Retainer 3. Place the telephone face down on a flat surface and turn the telephone face down. 4. Remove the desktop stand which is attached to the base of the telephone by tabs (shown as 1 and 2 in Figure 7) on the top and back of the stand.
Page 26 FIGURE 7 Removing the Desktop Stand 5. Turn the desktop stand so that the larger end is facing down. 6. Reinstall the stand using the tabs and tab slots shown in Figure 7. 7. Snap the line cord into the “LINE” jack in the bottom of the telephone and coil the excess cord in the back of the deskstand.
Page 27: Removing The Telephone Tray
FIGURE 8 P lacing the Telephone on the Wall Jack Mounting Studs 11. Snap the free end of the handset cord into the handset and place the handset in the cradle. Note: The handset hook you repositioned will hold the handset in place. 12.
Page 28: Installing The Telephone Number Card
At the front of this user’s manual is a page on which there are designation cards for the 6400-Series multi-line telephones and a separate telephone number card (labeled Tel No.) for the 6402 and 6402D. On this telephone number card you can write your telephone number or extension.
Page 29 Tel #: FIGURE 10 Removing and Reinstalling the Telephone Number Card Cover Note: You can order additional designation cards in quantities of 25 cards and 100 cards per package. Use the following comcodes when you place your order. 25 sheets of designation and telephone number cards: Comcode: 847984614 100 sheets of designation and telephone number cards: Comcode: 847984622...
Page 30: Tones And Their Meaning
Tones and Their Meaning Note: The tables below describe the defaults for each ringing and feedback tone. Check with your system manager to verify that the descriptions in the Meaning column are accurate for your system. Ringing Tones are produced by an incoming call. Ringing Tones Rings Meaning...
Page 31: Line And Feature Button Lights
Feedback Tones (continued) Tones Meaning coverage One short burst of tone; indicates your call will be sent to another extension to be answered by a covering user. dial A continuous tone; indicates dialing can begin. intercept/ An alternating high and low tone; indicates time-out a dialing error, a denial of the service requested, or a failure to dial within a...

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