Using The Internal Directory - Lucent Technologies DEFINITY Enterprise Communications Server Operation Manual

DEFINITY® Enterprise Communications Server Release 7
Console Operations 555-230-700
4 Using the Features
Using Features for Internal Use
Activate and deactivate functions associated with hunt groups. (Ask your
system manager for more information.)
Have two calls waiting in your individual call waiting queue
Example
Widgets, Inc. is consolidating telecommunications with parent company, Widgets
International. Since the companies are located in different cities, system manager
Kelly Ratliffe assigns personal extensions to each console operator. Jonathan
Livingston, a telemarketer, has a question specific to Widgets, Inc., so he calls Pat
directly.
Feature Name
Individual Attendant Access
Procedures
Your system manager programs console operator extensions to work the same as
all other extensions in the system.

Using the Internal Directory

You can retrieve names and their associated extensions from your console. The
number of names and extension depends on your switch type and release.
Example
New Widgets, Inc. employee Linda Cassanov needs to find the extension for
president Randy Foxworthy but she has not yet received a company telephone
directory. She uses the procedures outlined for Integrated Directory to find
Randy's number.
Feature Name
Integrated Directory
Procedures
To search for an extension corresponding to a known name:
1. Press the
DIRECTORY - PLEASE ENTER NAME
2. Press the letters of the desired name on your keypad.
Names with their corresponding extensions appear.
button.
INTGRTD DIRECT
appears
Issue 4
June 1999
56