Palm Limited Warranty - HandEra 330 User Manual

Palm Limited Warranty

SOFTWARE: Palm, Inc. warrants to Customer that the Palm™ Desktop organizer software
and Palm OS® software licensed from it will perform in substantial conformance to their
program specifications, for a period of ninety (90) days from the date of original purchase from
Palm, Inc. or its authorized reseller. No updates are provided. Palm, Inc. does not provide any
warranty for Adobe® Acrobat® Reader or any other third-party applications software that is
licensed to Customer by the third party. Palm, Inc.'s sole obligation with respect to this express
warranty shall be (at Palm, Inc.'s discretion) to refund the purchase price paid by Customer for
any defective software product. Palm, Inc. makes no warranty or representation that the
software products will meet Customer's requirements or will work in combination with any
hardware or applications software products provided by third parties, that the operation of the
software products will be uninterrupted or error free, or that all defects in the software products
will be corrected.
THIS PALM, INC. PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD PARTY
SOFTWARE, THE USE OF WHICH IS GOVERNED BY A SEPARATE END USER
LICENSE AGREEMENT. THIS PALM, INC. WARRANTY DOES NOT APPLY TO SUCH
THIRD PARTY SOFTWARE FOR THE APPLICABLE WARRANTY, PLEASE REFER TO
THE END USER LICENSE AGREEMENT GOVERNING THE USE OF SUCH
SOFTWARE OR THE ACCOMPANYING DOCUMENTATION RELATING TO SUCH
SOFTWARE.
OBTAINING WARRANTY SERVICE: Customer must contact Palm, Inc. Technical
Support or Customer Support within the applicable warranty period to obtain warranty service
authorization. Dated proof of original purchase from Palm, Inc. or its authorized reseller will
be required. Palm, Inc. is not responsible for Customer products or parts received without a
warranty service authorization. In the United States, Palm, Inc. may ship a replacement
product or part prior to receiving the original product or part ("advance exchange"). If advance
exchange is not available, then the repaired product or part will be shipped as soon as
reasonably possible, which will be no later than thirty (30) days after Palm, Inc. receives the
original product or part. Repaired or replacement parts will be shipped to Customer at Palm,
Inc.'s expense. The repair and replacement process for products or parts in locations outside of
the United States will vary depending on Customer's location.
Products or parts shipped by Customer to Palm, Inc. must be sent prepaid and packaged
appropriately for safe shipment, and it is recommended that they be insured or sent by a
method that provides for tracking of the package. When an advanced exchange is provided and
the Customer fails to return the original product or part to Palm, Inc. within thirty (30) days
from the date the warranty service is issued, Palm, Inc. will charge Customer the then-current
published catalog price of such product or part.
Warranty-6 HandEra 330 User Guide