Adding A Dns Number - HandEra 330 User Manual

Viewing the Network Log
If viewing the expanded Service Connection Progress messages does
not give you enough information to find out why you cannot connect
to your ISP or dial-in server, take a look at the Network Log. The
Network Log lists all of the communication that occurs between your
modem and your dial-in server during the login procedure. The
information in the Network Log can help your ISP or your System
Administrator pinpoint where the login procedure communication
fails and why.
To view the Network Log:
Tap Options, then tap View Log.
1.
Tap the up and down arrows of the scroll bar to see the entire
2.
Network Log.
Tap Done.
3.

Adding a DNS Number

If your ISP or dial-in server requires a DNS number and you did not
enter that information in the Network Preferences screen, it appears
that you successfully logged into your network. When you try to use
an application or look up information; however, the connection fails.
If this occurs, try adding a DNS number. Ask your ISP or your
System Administrator for the correct Primary and Secondary DNS IP
numbers.
HandEra 330 User Guide A-39