Why Can't I Complete A Hotsync Operation - HandEra 330 User Manual

Why can't I complete a HotSync operation?

The first step in diagnosing HotSync problems is to determine if your
handheld computer and desktop computer are able to communicate
with each other.
Insert your handheld in the HotSync cradle.
1.
Confirm that HotSync Manager is running and enabled.
2.
On the Windows desktop, double-click the Palm Desktop icon.
3.
Click the HotSync icon on the taskbar and make sure Local is
4.
checked on the menu. If not, click Local to insert a check mark.
Press the HotSync button on the cable.
5.
Watch your monitor to see if the HotSync Progress dialog box
6.
appears (you may also hear the HotSync tones on your
handheld).
If the HotSync Progress dialog box does not appear, your handheld
computer and the desktop computer are not communicating. Refer to
Troubleshooting Communication Problems on page 7-3.
If the HotSync Progress dialog box appears, your handheld computer
and desktop computer are communicating. Refer to Troubleshooting
Data Synchronization Problems on page 7-5.
The Help Notes support information for Windows
Note:
users. To access this information, open the Palm folder on
your computer, open the Helpnote folder, and double-click
the individual note files.
7-2 HandEra 330 User Guide