Warranty And Other Product Information; Handera Limited Warranty - HandEra 330 User Manual

Warranty and Other Product Information

HandEra Limited Warranty

HARDWARE: HandEra, Inc. ("HandEra") warrants to the original end user ("Customer") that
this product will be free from defects in workmanship and materials, for a period of ninety (90)
days from the date of original purchase from HandEra or its authorized reseller. The provisions
of this warranty shall not apply if, in HandEra, Inc.'s judgment, the product has been subject to
misuse or neglect, improper installation, damaged in an accident, or repaired or altered in any
way that adversely affect its performance and reliability. HandEra's sole obligation under this
express warranty shall be, at HandEra's option, to replace the product or part with a
comparable product or part, repair the product or part, or if neither repair nor replacement is
reasonably available, HandEra may, in its sole discretion, refund to Customer the purchase
price paid for the product or part. Replacement products or parts may be new or reconditioned.
HandEra warrants any replaced or repaired product or part, and any hardware upgrade to which
Customer is entitled under an agreement between Customer and HandEra, for a period of
ninety (90) days from the date of original purchase. All products or parts that are replaced
become the property of HandEra. This warranty does not cover products sold AS IS or WITH
ALL FAULTS.
SOFTWARE: HandEra, Inc. warrants to Customer that the software will perform in
substantial conformance to their program specifications, for a period of ninety (90) days from
the date of original purchase from HandEra or its authorized reseller. HandEra warrants the
media containing software against failure during the warranty period. No updates are provided.
HandEra does not provide any warranty for Adobe® Acrobat® Reader or any other third-party
applications software that is licensed to Customer by the third party. HandEra's sole obligation
with respect to this express warranty shall be (at HandEra's discretion) to refund the purchase
price paid by Customer for any defective software product, or to replace any defective media.
HandEra makes no warranty or representation that the software products will meet Customer's
requirements or will work in combination with any hardware or applications software products
provided by third parties, that the operation of the software products will be uninterrupted or
error free, or that all defects in the software products will be corrected.
OBTAINING WARRANTY SERVICE: Customer must contact HandEra within the applicable
warranty period to obtain warranty service authorization. Dated proof of original purchase
from HandEra or its authorized reseller will be required. HandEra is not responsible for
Customer products or parts received without a warranty service authorization.
HandEra, Inc. shall not be responsible for Customer's software, firmware, information, or
memory data contained in, stored on, or integrated with any products returned to HandEra for
repair, whether under warranty or not.
Products or parts shipped by Customer to HandEra must be sent prepaid and packaged
appropriately for safe shipment, and it is recommended that they be insured or sent by a
method that provides for tracking of the package.
THIS WARRANTY SHALL NOT BE EXTENDED, ALTERED OR VARIED EXCEPT BY
A WRITTEN INSTRUMENT DULY SIGNED BY HANDERA, INC.
HandEra 330 User Guide Warranty-1