ADEMCO
Vista-15 Installation And Setup Manual page 76

VISTA-15/VISTA-15CN Installation and Setup Guide
SYMPTOM
6. Nuisance or phantom
alarm.
7. Intrusion alarm for no
apparent reason.
8. "CHECK" and zone number
2–6 are displayed.
SYMPTOM
1. AC POWER light off.
2. Digital communicator
message not being received.
3. Does not arm properly.
4. VISTA-15/VISTA-15CN
doesn't respond to
keystrokes on keypad.
SYMPTOM
1. Detector alarms, no
apparent reason.
2. Detector's siren sounds.
14–2
S Y S T E M ( i n c l u d i n g W i r e l e s s - c o n t ' d )
POSSIBLE CAUSE
6a. Sensors not properly installed, wired, or
monitored.
6b. Universal transmitter 5817) programmed
wrong.
7a. Protected door or window opened while
system armed.
7b. Improper user operation of exit/entry
delays.
7c. Magnets located too far from switches,
and/or doors and windows not properly
aligned.
8a. Control has sensed a high-resistance
condition on a loop in one of the hardwired
zones (2–6).
8b. Control has sensed a short on one of the
hardwired zones (2–6), and the Hardwire
Short Detection field, ✱30, is enabled.
C O N T R O L
POSSIBLE CAUSE
1a. Interrupted AC power supply.
2a. VISTA-15/VISTA-15CN in Test mode.
2b. Telephone connection not secure.
2c. Digital communicator malfunctioning.
2d. Telephone number in program needs
prefix or access code.
2e. Telephone call to central monitoring
station requires operator assistance.
3a. READY light not on.
4a. CC or MODEM COMM displayed:
System is in communication with
downloader at Central Station.
4b. dI or SYSTEM BUSY displayed: System
has just been powered and is in its 1-
minute initialization.
4c. E4 or E8 displayed: More zones have
been programmed than the zone
expansion modules can handle.
4d. Keypad address setting incorrect.
S M O K E D E T E C T O R
POSSIBLE CAUSE
1a. Dust, dirt in sensing chamber.
1b. Improper location.
1c. Unit malfunctioning.
2a. Unit not receiving required power.
2b. Unit malfunctioning.
REMEDY
6a. Check installation to see if in accordance
with established procedure.
6b. Check programming switches on
transmitter.
7a. Check with all occupants of protected
home.
7b. Check setting of entry and exit delays.
7c. Check all openings for proper switch and
magnet orientation.
8a. Check the sensor or the loop wiring in
the affected zone. The system will not
arm until this condition is corrected (or
the affected zone is bypassed).
8b. Check the sensor or the loop wiring in
the affected zone for a short(s). The
system will not arm until this condition
is corrected (or the affected zone is
bypassed).
REMEDY
1a. Check transformer connection and
powerline circuit breaker.
2a. Remove from Test mode.
2b. Check all connections.
2c. Check with a different VISTA-15/VISTA-
15CN.
2d. Program prefix or access code into the
VISTA-15/VISTA-15CN.
2e. VISTA-15/VISTA-15CN system cannot
work in this situation.
3a. Check for faulted zones and make intact,
or use Bypass arming, if desired.
4a. Wait until download session is finished.
4b. To bypass this time, press [#] + [0].
4c. Delete some zones or use a higher
capability RF receiver.
4d. Keypads must be set for address 31 (non-
addressable mode).
REMEDY
1a. Clean unit's sensing chamber with
vacuum cleaner per unit's instructions.
1b. See unit's instructions for locations to
avoid. Relocate as necessary.
1c. Replace detector.
2a. Check for proper installation of battery.
Try new battery.
2b. Replace detector.