ADEMCO Security System VISTA-15 User Manual
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ADEMCO Security System VISTA-15 User Manual

ADEMCO Security System VISTA-15 User Manual

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Summary of Contents for ADEMCO Security System VISTA-15

  • Page 1 8VHU*XLGH ® K3893V1 3/00...
  • Page 2 - 2 -...

  • Page 3: Table Of Contents

    TABLE OF CONTENTS... 3 System Overview... 4 General Information... 4 Zones... 4 Burglary Protection ... 4 Security Codes ... 5 Fire Protection ... 5 Alarms ... 5 Phone Access & Voice Response Capability ... 6 Paging Feature ... 6 Entry/Exit delays ... 7 General Information...

  • Page 4: System Overview

    System Overview General Information Congratulations on your ownership of an ADEMCO Security System. You've made a wise decision in choosing this system because it represents the latest in security protection technology available today. ADEMCO is the world's largest manufacturer of security systems, and millions of premises are protected by ADEMCO.

  • Page 5: Security Codes

    The following table lists the five different arming modes and the features of each. ARMING MODE AWAY NIGHT-STAY STAY INSTANT MAXIMUM * for selected interior zones (ask your installer about the included zones) Security Codes At the time of installation, you were assigned a personal four-digit security code, known only to you.

  • Page 6: Phone Access & Voice Response Capability

    System Overview Cross Zoning Cross zoning is used to prevent false alarms. Up to 10 zones can be linked together in your security system (programmed by the installer). If any of the 10 linked zones faults in the armed state, the system will wait to see if a second zone faults within a programmed period of time.

  • Page 7: Entry/Exit Delays

    General Information The VISTA-15 has preset time delays, known as exit delay and entry delay. Whenever you arm your system, exit delay gives you time to leave through the designated exit door without setting off an alarm. Exit delay begins immediately after entering any arming command, and applies to all modes of arming protection.

  • Page 8: Entry/Exit Delay

    Entry/Exit delay Exit Alarms To minimize false alarms sent to the alarm monitoring company, your system may have been programmed for this feature. Ask your installer if Exit Alarm is active for your system. Whenever you arm the system, the exit delay begins. If an entry/exit door or interior zone is faulted when the exit delay ends (e.g., exit door left open), the system sounds an alarm and starts the entry delay timer.

  • Page 9: About The Keypads

    If the keypad beeps rapidly when you enter the premises, it means that an alarm has occurred during your absence and an intruder may still be on the premises. LEAVE IMMEDIATELY AND CONTACT THE POLICE from a nearby safe location. General Information Your keypads allow you to control all system functions.
  • Page 10 About the Keypads All burglary zones, interior AWAY: and perimeter, are armed. Perimeter burglary zones, STAY: such as protected windows and doors, are armed. Perimeter burglary zones NIGHT & STAY: such as protected windows (NIGHT-STAY) and doors are armed, as well as selected interior zones.
  • Page 11 AC power has been cut off. System is operating on backup NO AC: battery power. AC power is present. CHIME: The Chime feature is activated. There is a low-battery condition in a wireless sensor (if BAT: zone number is displayed) or a low system battery (if no zone number is displayed).

  • Page 12: Functions Of The Keypads

    Functions of the Keypads ARMED Fixed-word keypads are functionally similar, except for screen displays. 1. DISPLAY WINDOW: Fixed-word and 2-line Alpha Displays use Liquid Crystal Displays (LCDs) to display protection point identi- fication and system status. 2-Line Alpha keypads also may display messages and user instructions.
  • Page 13 STAY KEY: Arms the perimeter burglary sensors, protected doors, windows, and other perimeter protection points, and sounds an alarm if one is opened. Interior protection is not armed, which allows movement within your house without causing an alarm. Entrance can be made through an entry delay zone without causing an alarm if the system is disarmed before the entry delay time expires.
  • Page 14 Functions of the Keypads KEY: Permits arming of the system without entering a security code (“Quick Arm,” if programmed). Also used to view the second line of single-line alpha keypads. 13. KEYS 0-9: Used to enter your individual security access code(s). 14.

  • Page 15: Checking For Open Zones

    Using the Before arming your system, all protected doors, windows, and other protection zones must be closed or bypassed (see Bypassing Protection Zones section). Otherwise the keypad will display a NOT READY message. Pressing the [ ] key will display all zones that are faulted, making it easier for you to secure any open zones.

  • Page 16: Arming Perimeter Only (W/ Entry Delay On)

    Arming Perimeter Only (with Entry Delay ON) Using the STAY Use this key when you are staying home, but expect someone to use the entrance door later. When armed in STAY mode, the system will sound an alarm if a protected door or window is opened, but you may otherwise move freely throughout the premises.

  • Page 17: Arming Perimeter And Selected Interior Zones (W/ Entry Delay On)

    Arming Perimeter and Selected Interior Zones Using the Key to Arm Night-Stay STAY Use this key when you are staying home, but would like increased security by arming preselected interior zones. When armed in NIGHT-STAY mode, the system will sound an alarm if a protected window or door is opened, or if one of the selected interior zones is faulted.

  • Page 18: Arming Perimeter Only (W/ Entry Delay Off)

    Arming Perimeter Only (with Entry Delay OFF) Using the INSTANT Use this key when you are staying home and do not expect anyone to use the entrance door. When armed in INSTANT mode, the system will sound an alarm if a protected door or window is opened, but you may otherwise move freely throughout the premises.

  • Page 19: Arming All Protection (W/ Entry Delay On)

    Using the AWAY Use this key when no one will be staying on the premises. When armed in AWAY mode, the system will sound an alarm if a protected door or window is opened, or if any movement is detected inside the premises. You may leave through the entrance door during the exit delay period without causing an alarm.

  • Page 20: Arming All Protection (W Entry Delay Off)

    Arming All Protection (With Entry Delay OFF) Using the Use this key when the premises will be vacant for an extended period of time, such as during a vacation, or when no one will be moving through protected interior areas. When armed in MAXIMUM mode, the system will sound an alarm if a protected door or window is opened, or if any movement is detected inside the premises.

  • Page 21: Disarming And Silencing Alarms

    Using the 1 Key Use the OFF key to disarm the system and to silence alarm and trouble sounds. See Summary of Audible Notification section for information to help you distinguish between fire and burglary alarm sounds. IMPORTANT: If you return and the main burglary sounder is on, DO NOT enter the premises, but call the police from a nearby safe location.

  • Page 22: Memory Of Alarm

    Disarming and Silencing Alarms Memory of Alarm If an alarm occurs, the keypad displays the zone number(s) that caused the alarm and the type of alarm. These messages remain displayed until cleared by a user. To clear the display: Note the zone number displayed and enter an OFF sequence. (Security Code) If the READY message will not display, go to the displayed zone and correct the fault (close windows, etc.).

  • Page 23: Bypassing Protection Zones

    Using the BYPASS This key is used when you want to arm your system with one or more zones intentionally unprotected. Bypassed zones are unprotected and will not cause an alarm when violated while your system is armed. All bypasses are removed when an OFF sequence (security code plus OFF) is performed.

  • Page 24: Quick Bypass

    Bypassing Protection Zones Quick Bypass Your system may allow you to easily bypass all open (faulted) zones without having to enter zone numbers individually. Ask your installer if this feature is active. (Security Code) B Y P A S S 0 7 FR ON T U P S TA I R S B E D R OOM Typical bypass message D I S A R M E D B Y P A S S...

  • Page 25: Chime Mode

    Using the 9 Key CHIME Your system can be set to alert you to the opening of a door or window† while it is disarmed by using CHIME mode. When activated, three beeps sound at the keypad whenever a protected perimeter door or window is opened.

  • Page 26: Panic Keys

    Panic Keys (For Manually Activating Silent and/or Audible Alarms) Using Panic Keys Your installer may have programmed your system to use special keys to manually activate panic functions. The functions that might be programmed are listed below. See your installer for the function(s) that are programmed for your system.

  • Page 27: Using Device Commands

    General Information Your system may be set up so that certain lights or other devices can be turned on or off by using the device command from the keypad. Ask your installer if this has been done in your system. programmed automatically upon certain system conditions.

  • Page 28: Paging Feature

    Paging Feature General Information If the Paging feature has been programmed for your system, your pager will respond to certain conditions as they occur in your system. This message appears in a 7-digit format explained below. You can also send up to 16 additional digits that may consist of PIN numbers, messages, reminders, etc.

  • Page 29: Security Codes

    General Information As an additional safety feature, other users who do not need to know your code can be assigned different security codes. These secondary users are identified by "user numbers," which you select when you assign a user's security code. You can assign up to 14 additional user codes (user numbers 03-16), including the Temporary and Duress codes.

  • Page 30: Quick Arming

    Security Codes Quick Arming Note that if Quick Arming was programmed by the installer, you can press the system. You must always use the security code to disarm the system, however. To Add a User or Change a User's Code Important: Temporary users of the system (e.g., babysitter, cleaning staff) should not be shown how to use any system function they do not need to know, such as bypassing protection zones.

  • Page 31: To Delete A User

    To Delete a User (Master Code) (User Number) 3. ----------- Security Codes Enter 4-digit Master code, then press the 8 key. Example: Press 2 0 5 9 then 8 Enter user number. Enter the 2-digit user number (03-16) for the user whose code you are deleting. Stop.

  • Page 32: Testing The System

    Testing the System (To be conducted weekly) Using the TEST The TEST key puts your system into a TEST mode, which allows each protection point to be checked for proper operation. The keypad sounds a single beep every 30 seconds as a reminder that the system is in this TEST mode.
  • Page 33 Testing the System (cont'd) Walk in front of any interior motion detectors (if used) and listen for three beeps. The keypad should display the identification of the detector when the detector is activated. The display will clear when no motion is detected. Note that if you are using wireless motion detectors, there is a 3-minute delay between activations.

  • Page 34: Trouble Conditions

    Trouble Conditions Typical Check Displays The word CHECK on the keypad's display, accompanied by a rapid beeping at the keypad, indicates a trouble condition in the system. The displays in parentheses in the left column below may appear on non-alpha keypads when the associated trouble condition is present. To silence the beeping sound for “check”...
  • Page 35 Telco Fault If the telephone line monitor feature has been (or CHECK and programmed for your system, this display zone 94) indicates that the telephone line has been disconnected or cut. In some systems, this display is accompanied by a trouble sound from CONTACT YOUR SERVICE COMPANY IMMEDIATELY.
  • Page 36 Trouble Conditions POWER indicator (if present) is off. AC LOSS is displayed. Busy-Standby (or dI) OPEN CIRCUIT (or OC) Long Rng Trbl (or bF) Bell failure (or CHECK 70) RF Jam (or Check 90) - 36 - (cont’d) The system is operating on battery power only. If only some lights are out on the premises, check circuit breakers and fuses and reset or replace as necessary.

  • Page 37: Fire Alarm System

    General Information Your fire alarm system (if installed) is active 24 hours a day, providing continuous protection. In the event of an emergency, the installed smoke and heat detectors will automatically activate your security system, triggering a loud, interrupted sound from the keypad.
  • Page 38 Fire Alarm System 2. If the keypad indicates a trouble condition after the second OFF sequence, check smoke detectors to see if they are responding to smoke or heat-producing objects in their vicinity. Should this be the case, eliminate the source of heat or smoke. 3.

  • Page 39: Recommendations For Proper Protection

    Recommendations for Proper Protection THE FOLLOWING RECOMMENDATIONS FOR THE LOCATION OF FIRE AND BURGLARY DETECTION DEVICES HELP PROVIDE PROPER COVERAGE FOR THE PROTECTED PREMISES. Recommendations for Smoke and Heat Detectors With regard to the number and placement of smoke/heat detectors, we subscribe to the recommendations contained in the National Fire Protection Association's (NFPA) Standard #72, noted below.
  • Page 40 Recommendations for Proper Protection In addition, we recommend the following: • Install a smoke detector inside every bedroom where a smoker sleeps. • Install a smoke detector inside every bedroom where someone sleeps with the door partly or completely closed. Smoke could be blocked by the closed door.

  • Page 41: Recommendations For Proper Intrusion Protection

    Recommendations for Proper Protection (cont'd) Recommendations for Proper Intrusion Protection For proper intrusion coverage, sensors should be located at every possible point of entry to a home or commercial premises. This includes skylights and upper windows in a multi-level building. In addition, we recommend that radio backup be used in a security system so that alarm signals can still be sent to the alarm monitoring station in the event that the telephone lines are out of order (alarm...

  • Page 42: Emergency Evacuation

    Emergency Evacuation Establish and regularly practice a plan of escape in the event of fire. The following steps are recommended by the National Fire Protection Association: FLOOR BACK DOOR 1 FLOOR • • BACK • FRONT 7. Escape quickly; don't panic. 8.

  • Page 43: Maintaining Your System

    Taking Care of Your System The components of your security system are designed to be as maintenance-free as possible. However, to make sure that your system is in reliable working condition: 1. Test your system weekly. 2. Test your system after any alarm occurs (see Testing the System section).

  • Page 44: Routine Care

    Maintaining Your System Important: Use only batteries recommended by your installer as replacement. Silencing Low Battery Warning Tones at the Keypad You can silence the keypad’s warning tones by pressing the but the keypad's LOW BATTERY message display will remain on as a reminder that you have a low-battery condition in one or more of your sensors.

  • Page 45: Quick Guide To System Functions

    FUNCTION PROCEDURE Check Zones Press [ ] Arm System Enter code or press # Press arming key desired (AWAY, NIGHT-STAY*, STAY, INSTANT, MAXIMUM) * Press STAY twice in rapid succession to arm NIGHT-STAY Disarm System Enter code Press OFF [1] Bypass Zones Enter code Press [6]...

  • Page 46: Summary Of Audible Notification

    Summary of Audible Notification (Alpha Display Keypads) SOUND CAUSE LOUD, INTERRUPTED* FIRE ALARM Keypad & External LOUD, CONTINUOUS BURGLARY/AUDIBLE EMERGENCY ALARM Keypad & External a. SYSTEM DISARM ONE SHORT BEEP b. SYSTEM ARMING ATTEMPT (not repeated) WITH AN OPEN ZONE Keypad only c.

  • Page 47: Glossary

    Glossary The following terms are used throughout the manual. "Armed" simply means that the burglary portion of your system ARM/DISARM: is turned ON and is in a state of readiness. "Disarmed" means that the burglary system is turned OFF, and must be re-armed to become operational.
  • Page 48 UL NOTICE: This is a "GRADE A" system. FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 15 STATEMENT This equipment has been tested to FCC requirements and has been found acceptable for use. The FCC requires the following statement for your information: This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception.
  • Page 49 FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 68 NOTICE This equipment complies with Part 68 of the FCC rules. On the front cover of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company.
  • Page 50 THE LIMITATIONS OF THIS ALARM SYSTEM While this system is an advanced design security system, it does not offer guaranteed protection against burglary or fire or other emergency. Any alarm system, whether commercial or residential, is subject to compromise or failure to warn for a variety of reasons. For example: •...

  • Page 51: Servicing Information

    THE LIMITATIONS OF THIS ALARM SYSTEM (cont'd) • Alarm warning devices such as sirens, bells or horns may not alert people or wake up sleepers if they are located on the other side of closed or partly open doors. If warning devices sound on a different level of the residence from the bedrooms, then they are less likely to waken or alert people inside the bedrooms.
  • Page 52 CANADIAN DEPARTMENT OF COMMUNICATIONS (DOC) NOTICE The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to the user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
  • Page 53 OWNER’S INSURANCE PREMIUM CREDIT REQUEST This form should be completed and forwarded to your homeowner’s insurance carrier for possible premium credit. A. GENERAL INFORMATION: Insured’s Name and Address: Insurance Company: VISTA-15 Other ______________________________ Type of Alarm: Burglary Installed by: Name Address B.
  • Page 54 OWNER’S INSURANCE PREMIUM CREDIT REQUEST E. SMOKE DETECTOR LOCATIONS Furnace Room Kitchen Basement Living Room F. BURGLARY DETECTING DEVICE LOCATIONS: Front Door Basement Door Floor Windows All windows All Accessible Openings, Including Skylights, Air Conditioners and Vents G. ADDITIONAL PERTINENT INFORMATION: Signature: - 54 - (cont.)
  • Page 55 AC Loss ... 36 Add a User... 30 Alarm ... 11 Alpha Keypad ... 9 Audible Emergency ... 11, 26, 46 Away... 4, 5, 10, 19, 45 Away Mode... 19 Babysitter Code ... 29 Beeping ... 7, 34, 35, 46 Burglary Protection ...
  • Page 56 ADEMCO ONE YEAR LIMITED WARRANTY Alarm Device Manufacturing Company, a Division of Pittway Corporation, and its divisions, subsidiaries and affiliates ("Seller"), 165 Eileen Way, Syosset, New York 11791, warrants its security equipment (the "product") to be free from defects in materials and workmanship for one year from date of original purchase, under normal use and service.

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