Honeywell HRHM1041 User Manual page 140

140 | Performance Series HQA Digital Video Recorder User Guide
Problem: There is no picture on the monitor.
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Problem: Color of live video is distorted.
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Problem: Cannot search local records.
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Problem: There is no audio when viewing live video.
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Problem: There is no audio when playing back video.
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Problem: The time display is incorrect.
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Problem: The DVR cannot control PTZ functions.
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Check that the correct input (VGA) is selected on the monitor.
Turn off the monitor and DVR. Turn on the monitor, and then turn on the DVR.
Check that the video cable is connected correctly to the DVR.
Make sure that the camera's brightness setting is configured correctly.
See Configuring Camera Settings
Make sure that a privacy mask is not blocking the video.
See Configuring Privacy Mask Settings
Make sure that the camera image settings are configured correctly.
See Configuring Camera Settings
Make sure that the DVR is configured to use the correct video standard (NTSC or PAL).
See Configuring General System Settings
Check that recording is enabled. See
Check the audio input and output connections on the DVR.
Increase the volume on the headphones/speakers.
Make sure that the audio is enabled in the playback interface and the volume is turned up.
Make sure that the date and time settings are configured correctly.
See Configuring Date and Time Settings
Replace the battery on the main board.
Check that the PTZ camera is connected correctly to the video input and RS485 port of the
DVR.
Make sure that the DVR is configured correctly for PTZ operation. The protocol and
address settings of the DVR must match the protocol and address settings of the PTZ
camera. See Configuring PTZ Connection Settings
on page 59.
on page 63.
on page 59.
on page 106.
Configuring General Record Settings
on page 107.
on page 38.
on page 47.