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Related Manuals for Digital Watchdog MEGApix DWC-MPTZ20XFM
Summary of Contents for Digital Watchdog MEGApix DWC-MPTZ20XFM
- Page 1 DWC-MPTZ20X DWC-MPTZ20XFM [Flush Mount Model] IP 2.1MP Pan Tilt Zoom Camera Before installing or operating the camera, please read and follow this manual carefully. Before installing or operating the camera, please read and follow this manual carefully. 11202013...
- Page 2 PRECAUTIONS Do not open or modify. Do not open the case except during maintenance and installation, for it may be dangerous and can cause damages. Do not put objects into the unit. Keep metal objects and flammable substances from entering the camera. It can cause fire, short-circuits, or other damages.
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Page 3: Table Of Contents
TABLE OF CONTENTS* Introduction...............................4 Features................................4 Parts .................................5-7 Dimensions...............................8-9 Inside the Box ............................10-11 Installation...............................12 Network Connection...........................12 Installation- Mounting MPTZ20X ......................13-21 Installation- Cabling ..........................17-20 Installation- Mounting MPTZ20XFM ....................22-25 MEGAPIX Camera Setup..........................26 Installing the IP Finder..........................26 Using IP Finder Software........................27-28 Network Options............................29 Upgrading Cameras using the IP Finder Software..................30 Camera Reboot............................31 MEGAPIX Camera Web Viewer........................32 Accessing the Web Viewer via Internet Explorer..................32... -
Page 4: Introduction
FEATURES* ONVIF Compliant 2.1 Megapixels, 30fps at All Resolution Triple Codec, Simultaneous Multi Stream 1/2.8” CMOS Sensor 4.7~94mm Varifocal Auto Iris Lens 20X Optical Zoom with Auto Focus 12X Digital Zoom Auto Day and Night with IR Cut Filter ... -
Page 5: Parts
PARTS & DESCRIPTIONS - MPTZ20X* Mounting Bracket (Wall and Ceiling options available) Housing Safety Wire Hanger Sun Shield + Upper Housing Camera Module Dome Safety Wire Camera Dome... - Page 6 PARTS & DESCRIPTIONS - MPTZ20XFM* Cover Dome Hooks Cover Dome Side Connectors Cover Dome Camera Module Camera Hooks In Ceiling Housing Camera Module Hook Guide Mounting Clip Bolt Mounting Clip 10. Housing Safety Wire Hanger 11. Flush Mount Hook 12. Flush Mount 13.
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Page 7: Parts
PARTS & DESCRIPTIONS* Camera Part Description 1 Alarm In/ Out Connects to peripheral devices according to camera settings 2 Network Cable Port RJ45 Cross over network cable connector 3 Fan Defrosts the dome cover and removes moisture. 4 Heater Defrosts the dome in low temperature by increasing the internal temperature of the camera housing. -
Page 8: Dimensions
DIMENSIOSN - MPTZ20X*... - Page 9 DIMENSIOSN - MPTZ20XFM*...
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Page 10: Inside The Box
INSIDE THE BOX – MPTZ20X* The following items are included with the MEGAPIX camera. Housing Safety Water-Proof Tape Hexagonal Wrench Anchor Bolt (4pcs) Hole Template CD (Manual + QSG + IP Finder Software) Safety Wire Quick Start Guide [QSG] Wall Mount Camera Type Ceiling Mount Camera Type... -
Page 11: Inside The Box
INSIDE THE BOX – MPTZ20XFM* Dome Cover Camera Module in Flush Mount Housing 2x Safety Wires Quick Start Guide [QSG] CD (Manual + QSG + IP Finder Software) -
Page 12: Installation
NETWORK CONNECTION* T h e r e a r e t w o o p t i o n s t o p o w e r t h e M P T Z 2 0 X c a m e r a . U s e a P o E - e n a b l e d s w i t c h t o c o n n e c t d a t a a n d p o w e r t h r o u g h a s i n g l e c a b l e a n d b e g i n v i e w i n g a n d r e c o r d i n g i m a g e s i n s t a n t l y . -
Page 13: Installation- Mounting Mptz20X
INSTALLATION* Unscrew the top cover of the Mounting Box. Remove the protective plastic to expose the four (4) screw holes. Using the Mounting Box or the Mounting Template, locate on the wall/ ceiling the locations for the four (4) bolts. Note: the Anchor bolts included in with the camera kit are for concrete. - Page 14 INSTALLATION* 5. Remove the PTZ mechanism from the upper housing to connect all necessary cables. 6. To detach camera mechanism, press down and hold both black handles on the camera mechanism. Pull them up to detach the camera. 7. Remove the tape used to fix the PTZ mechanism after detaching the PTZ mechanism from the upper housing.
- Page 15 INSTALLATION* [10] To protect the camera from potential water damage, it is recommended to use the water proof tape on the pipe of the upper housing. Hook the safety cable between the mounting accessory and the upper housing. 10. Attach the upper housing to the mounting pole by rotating it clockwise until the upper housing and the mounting accessory are tightly connected.
- Page 16 INSTALLATION* 11. Run all the necessary cables via the mounting accessory’s bracket to the upper housing. 12. Connect each of the following cables to the applicable port. Use the diagram below for more information.* Alarm In/ Out Port Audio In Port Audio Out Port Network Cable Port Power Port...
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Page 17: Installation- Cabling
INSTALLATION* C a b l i n g U s e t h e d i a g r a m b e l o w f o r p r o p e r c a b l i n g o f p e r i p h e r a l d e v i c e s s u c h a s 2 n d v i d e o o u t p u t , p o w e r , a n d n e t w o r k . - Page 18 INSTALLATION* C a b l i n g U s e t h e d i a g r a m b e l o w f o r p r o p e r c a b l i n g o f p e r i p h e r a l d e v i c e s s u c h a s 2 n d v i d e o o u t p u t , a l a r m s i n p u t s , a n d o u t p u t s .
- Page 19 INSTALLATION* C a b l i n g U s e t h e d i a g r a m b e l o w f o r p r o p e r c a b l i n g o f p e r i p h e r a l d e v i c e s s u c h a s a u d i o i n p u t ( m i c r o p h o n e ) a n d a u d i o o u t p u t ( s p e a k e r )
- Page 20 INSTALLATION* S D C a r d U s e t h e d i a g r a m b e l o w f o r i n s t a l l a t i o n o f a n S D C a r d f o r l o c a l e m e r g e n c y b a c k u p .
- Page 21 INSTALLATION* [14] [15] [16] [17] 14. After checking the orientation of one touch connector in the upper housing, press the PTZ mechanism into hook in the upper housing. 15. To lock the PTZ mechanism to the upper housing, press the two black handles until the module makes a clicking sound.
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Page 22: Installation- Mounting Mptz20Xfm
INSTALLATION - FLUSH MOUNT* Remove the PTZ mechanism from the in-ceiling housing to connect all necessary cables. To detach camera mechanism, press down and hold both black handles on the camera mechanism. Pull them up to detach the camera. Detach the Flush Mount cover by pressing on the connectors on the side of the flush mount housing. - Page 23 INSTALLATION - FLUSH MOUNT* Run all the necessary cables via the mounting accessory’s bracket to the upper housing. Connect each of the following cables to the applicable port. Use the diagram below for more information.* Alarm In/ Out Port Audio In Port Audio Out Port Network Cable Port Power Port...
- Page 24 INSTALLATION - FLUSH MOUNT* Once all the cables are properly connected to the camera, close the Flush Mount cover by attaching the connectors to the side of the flush mount. Insert the in-ceiling housing into the ceiling hole and press the edge of the housing against the ceiling.
- Page 25 INSTALLATION - FLUSH MOUNT* 11. After checking the orientation of one touch connector in the upper housing, press the PTZ mechanism into hook in the upper housing. 12. To lock the PTZ mechanism to the upper housing, press the two black handles until the module makes a clicking sound.
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Page 26: Megapix Camera Setup
IP FINDER SOFTWARE* I n s t a l l i n g I P F i n d e r S o f t w a r e I P F i n d e r s e a r c h e s f o r a l l t h e a v a i l a b l e D i g i t a l W a t c h d o g d e v i c e s c u r r e n t l y c o n n e c t e d t o y o u r n e t w o r k . -
Page 27: Using Ip Finder Software
IP FINDER SOFTWARE* U s i n g I P F i n d e r S o f t w a r e U s e I P F i n d e r t o c h a n g e t h e b a s i c s e t t i n g s o f y o u r M E G A P I X c a m e r a o r t o c o n n e c t t o y o u r M E G A P I X c a m e r a . - Page 28 IP FINDER SOFTWARE* U s i n g I P F i n d e r S o f t w a r e U s e I P F i n d e r t o s e t t h e c o n n e c t i o n t y p e a n d t h e I P a d d r e s s i n f o r m a t i o n f o r y o u r M E G A P I X c a m e r a .
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Page 29: Network Options
IP FINDER SOFTWARE* D H C P The Dynamic Host Configuration Protocol (DHCP) is a network configuration protocol that allows a device to configure automatically according to the network it is connected to. If your network supports DHCP and your MEGAPIX camera is set to DHCP, IP Finder will automatically find and set your MEGAPIX camera to correspond with your network requirements. -
Page 30: Upgrading Cameras Using The Ip Finder Software
IP FINDER SOFTWARE* U p g r a d i n g C a m e r a s u s i n g t h e I P F i n d e r S o f t w a r e U s e I P F i n d e r t o p e r f o r m f i r m w a r e u p g r a d e t o a l l y o u r M E G A p i x c a m e r a s f r o m o n e c o n v e n i e n t l o c a t i o n . -
Page 31: Camera Reboot
CAMERA REBOOT* R e s e t t i n g t h e C a m e r a P r e s s i n g t h e r e s e t b u t t o n o n t h e c a m e r a ’ s c o n t r o l b o a r d f o r f i v e ( 5 ) s e c o n d s w i l l i n i t i a l i z e a l l e n v i r o n m e n t a l v a r i a b l e s t o f a c t o r y d e f a u l t . -
Page 32: Megapix Camera Web Viewer
WEBVIEWER* R e m o t e V i d e o M o n i t o r i n g V i a I n t e r n e t E x p l o r e r M o n i t o r a n d c o n f i g u r e t h e M E G A P I X c a m e r a t h r o u g h a b u i l t - i n w e b v i e w e r . -
Page 33: Accessing The Web Viewer Via Google Chrome, Mozilla Firefox And Safari
WEBVIEWER* R e m o t e V i d e o M o n i t o r i n g V i a C h r o m e , F i r e f o x , o r S a f a r i Y o u c a n v i e w y o u r M E G A P I X c a m e r a u s i n g w e b b r o w s e r s o t h e r t h a n I n t e r n e t E x p l o r e r . -
Page 34: Gui Description
WEBVIEWER* Main Display Area G U I D e s c r i p t i o n Alarm Status Camera’s Date & Time Camera’s Name Full Screen Mode Time Access Setup Menu Export Camera’s Current Display as JPEG Print Camera’s Current Display Start/ Stop Panic Recording... -
Page 35: First & Second Stream
WEBVIEWER* F i r s t S t r e a m & S e c o n d S t r e a m C o n f i g u r e t w o s t r e a m s e t t i n g s f o r m o n i t o r i n g a n d r e c o r d i n g . On the main monitoring page, user can view the camera with the First Stream settings or the Second Stream settings. -
Page 36: Export Image
WEBVIEWER* E x p o r t I m a g e E x p o r t a s c r e e n s h o t o f t h e c u r r e n t l i v e v i d e o t o y o u r c o m p u t e r . Click Export Image button located on the left. -
Page 37: Print Image
WEBVIEWER* P r i n t I m a g e P r i n t a s c r e e n s h o t o f t h e c u r r e n t l i v e v i d e o . Click Print button, and the Print Preview window will appear. -
Page 38: Instant Recording
WEBVIEWER* I n s t a n t R e c o r d i n g R e c o r d l i v e v i d e o t o y o u r l o c a l d r i v e . To Setup Instant Recording Click on the Record button located to the left of the Webviewer. - Page 39 WEBVIEWER* I n s t a n t R e c o r d i n g R e c o r d l i v e v i d e o t o y o u r l o c a l d r i v e . To Start and Stop Instant Recording To Start, right-click anywhere on the display screen.
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Page 40: Controlling The Camera Using Virtual Joystick
WEBVIEWER* C o n t r o l l i n g t h e C a m e r a u s i n g t h e V i r t u a l J o y s t i c k U s e t h e d i f f e r e n t b u t t o n s i n t h e P a n / T i l t C o n t r o l l e r t o a d j u s t t h e c a m e r a ’... - Page 41 WEBVIEWER* C o n t r o l l i n g t h e C a m e r a u s i n g t h e V i r t u a l J o y s t i c k U s e t h e d i f f e r e n t b u t t o n s i n t h e P a n / T i l t C o n t r o l l e r t o a d j u s t t h e c a m e r a ’...
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Page 42: Megapix Camera Setup
WEBVIEWER* S e t u p > V i d e o > S t r e a m S e t t i n g s T h e R e c o m m e n d e d S t r e a m S e t t i n g s a r e i n d i c a t e d o n t h e i m a g e t o t h e l e f t . T h i s i s a l s o t h e f a c t o r y d e f a u l t s e t t i n g s . - Page 43 WEBVIEWER* S e t u p > V i d e o > C o l o r S e t t i n g s I n i t i a l l y , t h e f a c t o r y d e f a u l t s e t t i n g s w i l l a p p e a r ; h o w e v e r , y o u m a y c u s t o m i z e t h e C o l o r S e t t i n g s f o r y o u r M E G A P I X c a m e r a .
- Page 44 WEBVIEWER* S e t u p > V i d e o > C o l o r S e t t i n g s I n i t i a l l y , t h e f a c t o r y d e f a u l t s e t t i n g s w i l l a p p e a r ; h o w e v e r , y o u m a y c u s t o m i z e t h e C o l o r S e t t i n g s f o r y o u r M E G A P I X c a m e r a .
- Page 45 WEBVIEWER* S e t u p > V i d e o > C o l o r S e t t i n g s I n i t i a l l y , t h e f a c t o r y d e f a u l t s e t t i n g s w i l l a p p e a r ; h o w e v e r , y o u m a y c u s t o m i z e t h e C o l o r S e t t i n g s f o r y o u r M E G A P I X c a m e r a .
- Page 46 WEBVIEWER* S e t u p > V i d e o > C o l o r S e t t i n g s I n i t i a l l y , t h e f a c t o r y d e f a u l t s e t t i n g s w i l l a p p e a r ; h o w e v e r , y o u m a y c u s t o m i z e t h e C o l o r S e t t i n g s f o r y o u r M E G A P I X c a m e r a .
- Page 47 WEBVIEWER* S e t u p > V i d e o > C o l o r S e t t i n g s I n i t i a l l y , t h e f a c t o r y d e f a u l t s e t t i n g s w i l l a p p e a r ; h o w e v e r , y o u m a y c u s t o m i z e t h e C o l o r S e t t i n g s f o r y o u r M E G A P I X c a m e r a .
- Page 48 WEBVIEWER* S e t u p > V i d e o & A u d i o > A u d i o C o n n e c t s p e a k e r / m i c r o p h o n e w i r e s ( n o t i n c l u d e d ) t o y o u r c a m e r a a n d t o a m o n i t o r i n g d e v i c e ( e x .
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Page 49: Video
WEBVIEWER* S e t u p > V i d e o > P r i v a c y Z o n e T h e M E G A P I X c a m e r a o f f e r s u p t o 2 4 p r i v a c y z o n e s e t t i n g s . T o s e t P r i v a c y Z o n e s : 1. -
Page 50: Ptz
WEBVIEWER* S e t u p > P T Z > B a s i c U s e t h e M P T Z 2 0 X ’ s P T Z b a s i c s e t t i n g s m e n u t o a d j u s t t h e f e a t u r e s r e l a t e d t o t h e c a m e r a ’... - Page 51 WEBVIEWER* S e t u p > P T Z > B a s i c U s e t h e M P T Z 2 0 X ’ s P T Z b a s i c s e t t i n g s m e n u t o a d j u s t t h e f e a t u r e s r e l a t e d t o t h e c a m e r a ’...
- Page 52 WEBVIEWER* S e t u p > P T Z > R S - 4 8 5 T h e M P T Z 2 0 X c a m e r a o f f e r s b o t h n e t w o r k a n d R S - 4 8 5 c o m m u n i c a t i o n o p t i o n s .
- Page 53 WEBVIEWER* S e t u p > P T Z > P r e s e t & S e q u e n c e C o n f i g u r e a n d m o d i f y t h e c a m e r a ’ s P r e s e t s . T h e M P T Z 2 0 X s u p p o r t s u p t o 2 5 5 d i f f e r e n t p r e s e t s .
- Page 54 WEBVIEWER* S e t u p > P T Z > P r e s e t & S e q u e n c e U s e t h i s s e t u p m e n u t o c o n f i g u r e a n d m o d i f y t h e c a m e r a ’ s P r e s e t S e q u e n c e s .
- Page 55 WEBVIEWER* S e t u p > P T Z > S w i n g U s e t h i s s e t u p m e n u t o c o n f i g u r e a n d m o d i f y t h e c a m e r a ’ s S w i n g f e a t u r e . W h e n t h e s w i n g f u n c t i o n r u n s , t h e c a m e r a m o v e s b e t w e e n t w o ( 2 ) a s s i g n e d p o s i t i o n s b a s e d o n t h e d i r e c t i o n s e t b y t h e u s e r .
- Page 56 WEBVIEWER* S e t u p > P T Z > S w i n g U s e t h i s s e t u p m e n u t o c o n f i g u r e a n d m o d i f y t h e c a m e r a ’ s S w i n g f e a t u r e .
- Page 57 WEBVIEWER* S e t u p > P T Z > S w i n g U s e t h i s s e t u p m e n u t o c o n f i g u r e a n d m o d i f y t h e c a m e r a ’ s S w i n g f e a t u r e .
- Page 58 WEBVIEWER* S e t u p > P T Z > T o u r U s e t h i s s e t u p m e n u t o c o n f i g u r e a n d m o d i f y t h e c a m e r a ’ s T o u r f e a t u r e . T h e T o u r f u n c t i o n a l l o w s u s e r s t o r u n s e q u e n c e s o f p r e s e t s a n d s w i n g s .
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Page 59: Event
WEBVIEWER* S e t u p > E v e n t > M o t i o n D e t e c t i o n T h e M o t i o n d e t e c t i o n f e a t u r e a l l o w s t h e M E G A P I X c a m e r a t o d e t e c t m o t i o n a n d t r i g g e r a n a l a r m . - Page 60 WEBVIEWER* S e t u p > E v e n t > M o t i o n A r e a T h e M o t i o n d e t e c t i o n f e a t u r e a l l o w s t h e M E G A P I X c a m e r a t o d e t e c t m o t i o n a n d t r i g g e r a n a l a r m .
- Page 61 WEBVIEWER* S e t u p > E v e n t > S e n s o r S e t t i n g s T h e M E G A p i x P T Z c a m e r a s u p p o r t s u p t o t h r e e ( 3 ) s e n s o r c o n n e c t i o n s a n d 1 R e l a y o u t p u t c o n n e c t i o n .
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Page 62: Event
WEBVIEWER* S e t u p > E v e n t > E m e r g e n c y A l a r m T h e E m e r g e n c y A l a r m o p t i o n a l l o w s t h e c a m e r a t o s e n d a n o t i f i c a t i o n w h e n a n a l a r m i s t r i g g e r e d t o a p r e d e f i n e d d e s t i n a t i o n ( i . -
Page 63: Network
WEBVIEWER* S e t u p > N e t w o r k > N e t w o r k S e t t i n g s U s e t h i s s e t u p p a g e t o a d j u s t t h e c a m e r a ’ s n e t w o r k s e t t i n g s , i n c l u d i n g t h e I P a d d r e s s , D N S i n f o r m a t i o n , a n d p o r t s . - Page 64 WEBVIEWER* S e t u p > N e t w o r k > D y n a m i c D N S I f y o u d o n o t u s e a p u b l i c I P a d d r e s s , D D N S p r o v i d e s y o u t o c o n n e c t o n W A N .
- Page 65 WEBVIEWER* S e t u p > N e t w o r k > C o m m u n i c a t i o n P r o t o c o l C u r r e n t P r o t o c o l d i s p l a y s t h e c u r r e n t s e l e c t e d p r o t o c o l . 1.
- Page 66 WEBVIEWER* S e t u p > N e t w o r k > A c c e s s P e r m i s s i o n U s e t h e A c c e s s P e r m i s s i o n p a g e t o a l l o w o r b l o c k s p e c i f i c I P a d d r e s s e s t o c o n n e c t t o t h e c a m e r a .
- Page 67 WEBVIEWER* S e t u p > N e t w o r k > O n V I F O n V I F i s t h e O p e n N e t w o r k V i d e o I n t e r f a c e F o r u m . 1.
- Page 68 WEBVIEWER* S e t u p > N e t w o r k > R T P / R T S P R e a l - t i m e T r a n s p o r t P r o t o c o l ( R T P ) a n d R e a l - t i m e S t r e a m i n g P r o t o c o l ( R T S P ) a r e d a t a t r a n s f e r p r o t o c o l f o r d e l i v e r i n g l i v e a n d s t o r e d m e d i a t o o n e o r m o r e c l i e n t s a t t h e s a m e t i m e .
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Page 69: Record
WEBVIEWER* S e t u p > R e c o r d > S t o r a g e D e v i c e D e v i c e I n f o r m a t i o n 1. - Page 70 WEBVIEWER* S e t u p > R e c o r d > S c h e d u l e T h e r e c o r d i n g s c h e d u l e a p p l i e s t o t h e S D c a r d l o c a l r e c o r d i n g . W h e n t h e c a m e r a d e t e c t s a n e t w o r k l o s s , i t w i l l s t a r t r e c o r d i n g b a c k u p v i d e o t o t h e S D c a r d b a s e d o n t h e s c h e d u l e s e t u p .
- Page 71 WEBVIEWER* S e t u p > R e c o r d > S c h e d u l e T h e r e c o r d i n g s c h e d u l e a p p l i e s t o t h e S D c a r d l o c a l r e c o r d i n g . W h e n t h e c a m e r a d e t e c t s a n e t w o r k l o s s , i t w i l l s t a r t r e c o r d i n g b a c k u p v i d e o t o t h e S D c a r d b a s e d o n t h e s c h e d u l e s e t u p .
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Page 72: Record
WEBVIEWER* S e t u p > R e m o t e B a c k u p T a b T h e M E G A P I X S e r i e s a l l o w s y o u t o b a c k u p y o u r S D c a r d l o c a l l y t o y o u r c o m p u t e r w i t h o u t t h e n e e d t o r e m o v e i t f r o m t h e c a m e r a . - Page 73 WEBVIEWER* S e t u p > S y s t e m > U p g r a d e U p g r a d e t h e M E G A p i x c a m e r a a n d r e s e t i t t o f a c t o r y d e f a u l t . System Version- Shows the current version of the camera.
- Page 74 WEBVIEWER* S e t u p > S y s t e m > D a t e & T i m e S e t d a t e a n d t i m e i n f o r m a t i o n . 1.
- Page 75 WEBVIEWER* S e t u p > S y s t e m > E - m a i l N o t i f i c a t i o n S e n d a n e - m a i l n o t i f i c a t i o n f r o m t h e c a m e r a b a s e d o n e v e n t s s u c h a s s e n s o r a c t i v a t i o n , m o t i o n d e t e c t i o n , c a m e r a r e b o o t o r u p g r a d e .
- Page 76 WEBVIEWER* S e t u p > S y s t e m > U s e r A c c e s s C o n t r o l T o a d d a n e w u s e r : 1.
- Page 77 WEBVIEWER* S e t u p > S y s t e m > S y s t e m I n f o r m a t i o n S y s t e m I n f o r m a t i o n w i l l d i s p l a y a l l t h e c u r r e n t c a m e r a s e t t i n g s : S y s t e m V e r s i o n , T i m e I n f o r m a t i o n , N e t w o r k I n f o r m a t i o n , a n d S t r e a m I n f o r m a t i o n .
- Page 78 WEBVIEWER* S e t u p > S y s t e m > L o g s V i e w U s e r c a n v i e w d e t a i l e d l o g s f o r s y s t e m a n d / o r e v e n t s t r i g g e r e d a n d r e c o r d e d i n t h e c a m e r a .
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Page 79: Specifications
SPECIFICATIONS* IMAGE ½.8” CMOS Sensor Image Sensor Total Pixels 2016 (H) x 1108 (V) F1.6 (30IRE): 1.7 Lux [Color] Minimum Scene Illumination F1.6 (30IRE): 0.3 Lux [B&W] Lens 4.7~94mm Remote Auto Focus Digital Zoom/ Optical Zoom 12X/ 20X Maximum Aperture Ratio F1.6~F3.5 AUDIO Compression and Sampling Rate... - Page 80 SPECIFICATIONS* NETWORK 802.3 Compliance 10/100 LAN Video Compression Type H.264, MPEG4, MJPEG (Super Fine ~ Low) Resolution 1920X1080 (16:9) ~ 320X240 (4:3) Frame Rate Up to 30fps at All Resolutions Stream Capability Dual-Stream at Different Rates and Resolutions IPv4, IPv6 Protocol TCP/IP, HTTP, DHCP, PPPoE, ICMP, ARP, RARP, RTSP, NTP, UDP, Multicast Maximum User Access...
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Page 81: Troubleshooting
TROUBLESHOOTING Before sending your camera for repair, check the following or contact your technical specialist. I c a n ’ t f i n d m y M E G A P I X c a m e r a o n t h e I P F i n d e r s o f t w a r e . ... - Page 82 TROUBLESHOOTING Before sending your camera for repair, check the following or contact your technical specialist. I c a n ’ t c o n n e c t t o m y M E G A P I X c a m e r a t h r o u g h t h e W e b B r o w s e r ...
- Page 83 TROUBLESHOOTING Before sending your camera for repair, check the following or contact your technical specialist. I c a n ’ t s e e t h e l i v e v i d e o o f m y M E G A P I X c a m e r a . ...
- Page 84 TROUBLESHOOTING Before sending your camera for repair, check the following or contact your technical specialist. S e t t i n g t h e I P A d d r e s s f o r y o u r P C Dynamic Host Configuration Protocol (DHCP) is the default setting for the camera.
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Page 85: Warranty
WARRANTY INFORMATION* Digital Watchdog (referred to as “the Warrantor”) warrants the Camera against defects in materials or workmanships as follows: Labor: For the initial two (2) years from the date of original purchase if the camera is determined to be defective, the Warrantor will repair or replace the unit with new or refurbished product at its option, at no charge. -
Page 86: Limits & Exclusions
If the problem is not handled to your satisfaction, then write to the following address: Digital Watchdog, Inc. ATTN: RMA Department 5436 W Crenshaw St... - Page 88 Headquarters Office: 5436 W Crenshaw St, Tampa, FL 33634 Sales Office: 16220 Bloomfield Ave., Cerritos, California, USA 90703 PH: 866-446-3595 | FAX: 813-888-9262 www.Digital-Watchdog.com technicalsupport@dwcc.tv Technical Support PH: USA & Canada 1+ (866) 446-3595 International 1+ (813) 888-9555 French Canadian 1+ (514) 360-1309 Technical Support Hours: Monday-Friday 9:00am to 8:00pm Eastern Standard Time...
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