Digital Watchdog MEGApix DWC-MF21M4TIR Manual
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Digital Watchdog MEGApix DWC-MF21M4TIR Manual

Ip 2.1mp low profile vandal dome ir camera
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DWC-MF21M4TIR
DWC-MF21M8TIR
IP 2.1MP Low Profile Vandal Dome IR Camera
Before installing or operating the camera, please read and follow this manual carefully.
Before installing or operating the camera, please read and follow this manual carefully.
01222014

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  • Page 1 DWC-MF21M4TIR DWC-MF21M8TIR IP 2.1MP Low Profile Vandal Dome IR Camera Before installing or operating the camera, please read and follow this manual carefully. Before installing or operating the camera, please read and follow this manual carefully. 01222014...
  • Page 2 PRECAUTIONS  Do not open or modify.  Do not open the case except during maintenance and installation, for it may be dangerous and can cause damages.  Do not put objects into the unit.  Keep metal objects and flammable substances from entering the camera. It can cause fire, short-circuits, or other damages.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS* Introduction...............................4 Features................................4 Parts ................................5 Dimensions..............................6 Inside the Box ..............................7 Installation.................................8 Network Connection ............................8 Installation- Easy Camera Installation ......................9 Installation- Adjusting the Camera’s Lens ....................9 Installation- Using the Mount Plate ......................10 Installation- Using the Bolts & Nuts ......................11 Installation- SD Card ..........................12 MEGApix Camera Setup..........................13 Installing the IP Finder..........................13...

  • Page 4: Introduction

    FEATURES*  ONVIF Compliant, Profile S  2.1 MEGApixels (1080P, 30fps)  Triple Codecs with Simultaneous Dual-Stream  1/2.8” CMOS Sensor  4.0mm Fixed Lens [DWC-MF21M4TIR]  8.0mm Fixed Lens [DWC-MF21M8TIR]  12X Digital Zoom  30ft IR with Intelligent Camera Sync ...

  • Page 5: Parts

    PARTS & DESCRIPTIONS - MF21M4TIR*...

  • Page 6: Dimensions

    DIMENSIONS*...

  • Page 7: Inside The Box

    INSIDE THE BOX * The following items are included with the MEGApix camera.

  • Page 8: Installation

    NETWORK CONNECTION* T h e r e a r e t w o o p t i o n s t o p o w e r t h e M E G A p i x c a m e r a . U s e a P o E - e n a b l e d s w i t c h t o c o n n e c t d a t a a n d p o w e r t h r o u g h a s i n g l e c a b l e a n d b e g i n v i e w i n g a n d r e c o r d i n g i m a g e s i n s t a n t l y .

  • Page 9: Installation- Easy Camera Installation

    INSTALLATION* E a s y C a m e r a I n s t a l l a t i o n Detach the camera’s cover dome from the camera’s module by unscrewing the three cover dome screws using the L-Wrench. Use the camera or mounting template to mark and drill the necessary holes in the wall or ceiling.

  • Page 10: Installation- Using The Mount Plate

    INSTALLATION USING MOUNT PLATE* 1. Detach the camera’s cover dome from the camera’s module by unscrewing the three cover dome screws. 2. Using the metal mount plate, mark and drill the necessary holes in the wall or ceiling. 3. Pull wires through and make connections. 4.

  • Page 11: Installation- Using The Bolts & Nuts

    INSTALLATION USING MOUNT BOLT & NUT* Detach the camera’s cover dome from the camera’s module by unscrewing the three cover dome screws. Using the camera or mounting template, mark and drill the necessary holes in the wall or ceiling. Secure the two long mounting screws to the camera’s base.

  • Page 12: Installation- Sd Card

    INSTALLATION* S D C a r d U s e t h e d i a g r a m b e l o w f o r i n s t a l l a t i o n o f 1 5 a n S D C a r d f o r l o c a l e m e r g e n c y b a c k u p .

  • Page 13: Megapix Camera Setup

    IP FINDER SOFTWARE* I n s t a l l i n g I P F i n d e r S o f t w a r e I P F i n d e r s e a r c h e s f o r a l l t h e a v a i l a b l e D i g i t a l W a t c h d o g d e v i c e s c u r r e n t l y c o n n e c t e d t o y o u r n e t w o r k .

  • Page 14: Using Ip Finder Software

    IP FINDER SOFTWARE* U s i n g I P F i n d e r S o f t w a r e U s e I P F i n d e r t o c h a n g e t h e b a s i c s e t t i n g s o f y o u r M E G A p i x c a m e r a o r t o c o n n e c t t o y o u r M E G A p i x c a m e r a .
  • Page 15 IP FINDER SOFTWARE* U s i n g I P F i n d e r S o f t w a r e U s e I P F i n d e r t o s e t t h e c o n n e c t i o n t y p e a n d t h e I P a d d r e s s i n f o r m a t i o n f o r y o u r M E G A p i x c a m e r a .

  • Page 16: Network Options

    IP FINDER SOFTWARE* D H C P The Dynamic Host Configuration Protocol (DHCP) is a network configuration protocol that allows a device to configure automatically according to the network it is connected to. If your network supports DHCP and your MEGApix camera is set to DHCP, IP Finder will automatically find and set your MEGApix camera to correspond with your network requirements.

  • Page 17: Upgrading Cameras Using The Ip Finder Software

    IP FINDER SOFTWARE* U p g r a d i n g C a m e r a s u s i n g t h e I P F i n d e r S o f t w a r e U s e I P F i n d e r t o p e r f o r m f i r m w a r e u p g r a d e t o a l l y o u r M E G A p i x c a m e r a s f r o m o n e c o n v e n i e n t l o c a t i o n .

  • Page 18: Camera Reboot

    CAMERA REBOOT* R e s e t t i n g t h e C a m e r a P r e s s i n g t h e r e s e t b u t t o n o n t h e c a m e r a ’ s b a c k f o r f i v e ( 5 ) s e c o n d s w i l l i n i t i a l i z e a l l e n v i r o n m e n t a l v a r i a b l e s t o f a c t o r y d e f a u l t .

  • Page 19: Megapix Camera Web Viewer

    WEBVIEWER* R e m o t e V i d e o M o n i t o r i n g V i a I n t e r n e t E x p l o r e r M o n i t o r a n d c o n f i g u r e t h e M E G A p i x c a m e r a t h r o u g h a b u i l t - i n w e b v i e w e r .

  • Page 20: Accessing The Web Viewer Via Google Chrome, Mozilla Firefox And Safari

    WEBVIEWER* R e m o t e V i d e o M o n i t o r i n g V i a C h r o m e , F i r e f o x , o r S a f a r i Y o u c a n v i e w y o u r M E G A p i x c a m e r a u s i n g w e b b r o w s e r s o t h e r t h a n I n t e r n e t E x p l o r e r .

  • Page 21: Gui Description

    WEBVIEWER* Main Display Area G U I D e s c r i p t i o n Alarm Status Computer’s Date & Time Camera’s Name Full Screen Mode Camera’s Time Access Setup Menu Export Camera’s Current Display as JPEG Print Camera’s Current Display Start/ Stop Panic...

  • Page 22: First & Second Stream

    WEBVIEWER* F i r s t S t r e a m & S e c o n d S t r e a m C o n f i g u r e t w o s t r e a m s e t t i n g s f o r m o n i t o r i n g a n d r e c o r d i n g . On the main monitoring page, user can view the camera with the First Stream settings or the Second Stream settings.

  • Page 23: Export Image

    WEBVIEWER* E x p o r t I m a g e E x p o r t a s c r e e n s h o t o f t h e c u r r e n t l i v e v i d e o t o y o u r c o m p u t e r . Click Export Image button located on the left.

  • Page 24: Print Image

    WEBVIEWER* P r i n t I m a g e P r i n t a s c r e e n s h o t o f t h e c u r r e n t l i v e v i d e o . Click Print button, and the Print Preview window will appear.

  • Page 25: Instant Recording

    WEBVIEWER* I n s t a n t R e c o r d i n g R e c o r d l i v e v i d e o t o y o u r l o c a l d r i v e . To Setup Instant Recording Click on the Record button located to the left of the Web viewer.

  • Page 26: Instant Recording

    WEBVIEWER* I n s t a n t R e c o r d i n g R e c o r d l i v e v i d e o t o y o u r l o c a l d r i v e . To Start and Stop Instant Recording To Start, right-click anywhere on the display screen.

  • Page 27: Megapix Camera Setup

    WEBVIEWER* S e t u p > V i d e o > S t r e a m S e t t i n g s T h e M E G A p i x c a m e r a a l l o w s y o u t o s e t u p t w o d i f f e r e n t s t r e a m s t o o p t i m i z e s t o r a g e a n d b a n d w i d t h u s a g e .
  • Page 28 WEBVIEWER* S e t u p > V i d e o > C o l o r S e t t i n g s U s e t h e c o l o r s e t t i n g s m e n u t o a d j u s t t h e c a m e r a t o i t s u n i q u e l i g h t i n g e n v i r o n m e n t a n d t o g e t t h e b e s t i m a g e q u a l i t y .
  • Page 29 WEBVIEWER* S e t u p > V i d e o > C o l o r S e t t i n g s U s e t h e c o l o r s e t t i n g s m e n u t o a d j u s t t h e c a m e r a t o i t s u n i q u e l i g h t i n g e n v i r o n m e n t a n d t o g e t t h e b e s t i m a g e q u a l i t y .
  • Page 30 WEBVIEWER* S e t u p > V i d e o > C o l o r S e t t i n g s U s e t h e c o l o r s e t t i n g s m e n u t o a d j u s t t h e c a m e r a t o i t s u n i q u e l i g h t i n g e n v i r o n m e n t a n d t o g e t t h e b e s t i m a g e q u a l i t y .
  • Page 31 WEBVIEWER* S e t u p > V i d e o > C o l o r S e t t i n g s U s e t h e c o l o r s e t t i n g s m e n u t o a d j u s t t h e c a m e r a t o i t s u n i q u e l i g h t i n g e n v i r o n m e n t a n d t o g e t t h e b e s t i m a g e q u a l i t y .
  • Page 32 WEBVIEWER* S e t u p > V i d e o > P r i v a c y Z o n e T h e M E G A p i x c a m e r a o f f e r s u p t o 1 6 p r i v a c y z o n e s . T o s e t P r i v a c y Z o n e s : Global Settings: 1.

  • Page 33: Event

    WEBVIEWER* S e t u p > E v e n t > M o t i o n D e t e c t i o n T h e M o t i o n d e t e c t i o n f e a t u r e a l l o w s t h e M E G A p i x c a m e r a t o d e t e c t m o t i o n a n d t r i g g e r a n a l a r m .
  • Page 34 WEBVIEWER* S e t u p > E v e n t > M o t i o n A r e a T h e M o t i o n d e t e c t i o n f e a t u r e a l l o w s t h e M E G A p i x c a m e r a t o d e t e c t m o t i o n a n d t r i g g e r a n a l a r m .

  • Page 35: Event

    WEBVIEWER* S e t u p > E v e n t > E m e r g e n c y A l a r m T h e E m e r g e n c y A l a r m o p t i o n a l l o w s t h e c a m e r a t o s e n d a n o t i f i c a t i o n w h e n a n a l a r m i s t r i g g e r e d t o a p r e d e f i n e d d e s t i n a t i o n ( i .

  • Page 36: Network

    WEBVIEWER* S e t u p > N e t w o r k > N e t w o r k S e t t i n g s U s e t h i s s e t u p p a g e t o a d j u s t t h e c a m e r a ’ s n e t w o r k s e t t i n g s , i n c l u d i n g t h e I P a d d r e s s , D N S i n f o r m a t i o n , a n d p o r t s .
  • Page 37 D D N S s e r v i c e s u s i n g t h e D V R . N A M E s e r v e r o p t i o n . To use DDNS, select the Use DDNS checkbox. To use Digital Watchdog’s free DDNS service, you must register your camera with Digital Watchdog’s technical support. Please contact our Technical Support by calling 1-866-446-3595.
  • Page 38 WEBVIEWER* S e t u p > N e t w o r k > C o m m u n i c a t i o n P r o t o c o l C u r r e n t P r o t o c o l d i s p l a y s t h e c u r r e n t s e l e c t e d p r o t o c o l . 1.
  • Page 39 WEBVIEWER* S e t u p > N e t w o r k > A c c e s s P e r m i s s i o n U s e t h e A c c e s s P e r m i s s i o n p a g e t o a l l o w o r b l o c k s p e c i f i c I P a d d r e s s e s t o c o n n e c t t o t h e c a m e r a .
  • Page 40 WEBVIEWER* S e t u p > N e t w o r k > O n V I F O n V I F i s t h e O p e n N e t w o r k V i d e o I n t e r f a c e F o r u m . 1.
  • Page 41 WEBVIEWER* S e t u p > N e t w o r k > R T P / R T S P R e a l - t i m e T r a n s p o r t P r o t o c o l ( R T P ) a n d R e a l - t i m e S t r e a m i n g P r o t o c o l ( R T S P ) a r e d a t a t r a n s f e r p r o t o c o l f o r d e l i v e r i n g l i v e a n d s t o r e d m e d i a t o o n e o r m o r e c l i e n t s a t t h e s a m e t i m e .

  • Page 42: Record

    WEBVIEWER* S e t u p > R e c o r d > S t o r a g e D e v i c e D e v i c e I n f o r m a t i o n 1.
  • Page 43 WEBVIEWER* S e t u p > R e c o r d > S c h e d u l e T h e r e c o r d i n g s c h e d u l e a p p l i e s t o t h e S D c a r d l o c a l r e c o r d i n g . W h e n t h e c a m e r a d e t e c t s a n e t w o r k l o s s , i t w i l l s t a r t r e c o r d i n g b a c k u p v i d e o t o t h e S D c a r d b a s e d o n t h e s c h e d u l e s e t u p .
  • Page 44 WEBVIEWER* S e t u p > R e c o r d > S c h e d u l e T h e r e c o r d i n g s c h e d u l e a p p l i e s t o t h e S D c a r d l o c a l r e c o r d i n g . W h e n t h e c a m e r a d e t e c t s a n e t w o r k l o s s , i t w i l l s t a r t r e c o r d i n g b a c k u p v i d e o t o t h e S D c a r d b a s e d o n t h e s c h e d u l e s e t u p .

  • Page 45: Record

    WEBVIEWER* S e t u p > R e m o t e B a c k u p T a b T h e M E G A p i x S e r i e s a l l o w s y o u t o b a c k u p y o u r S D c a r d l o c a l l y t o y o u r c o m p u t e r w i t h o u t t h e n e e d t o r e m o v e i t f r o m t h e c a m e r a .
  • Page 46 WEBVIEWER* S e t u p > S y s t e m > U p g r a d e U p g r a d e t h e M E G A p i x c a m e r a a n d r e s e t i t t o f a c t o r y d e f a u l t . Camera Information- Shows the camera’s model name, current firmware, Kernel, and Server versions, and the camera’s internal Flash size memory.
  • Page 47 WEBVIEWER* S e t u p > S y s t e m > D a t e & T i m e S e t d a t e a n d t i m e i n f o r m a t i o n . 1.
  • Page 48 WEBVIEWER* S e t u p > S y s t e m > E - m a i l N o t i f i c a t i o n S e n d a n e - m a i l n o t i f i c a t i o n f r o m t h e c a m e r a b a s e d o n e v e n t s s u c h a s s e n s o r a c t i v a t i o n , m o t i o n d e t e c t i o n , c a m e r a r e b o o t o r u p g r a d e .
  • Page 49 WEBVIEWER* S e t u p > S y s t e m > U s e r A c c e s s C o n t r o l T o a d d a n e w u s e r : 1.
  • Page 50 WEBVIEWER* S e t u p > S y s t e m > S y s t e m I n f o r m a t i o n S y s t e m I n f o r m a t i o n w i l l d i s p l a y a l l t h e c u r r e n t c a m e r a s e t t i n g s : S y s t e m V e r s i o n , T i m e I n f o r m a t i o n , N e t w o r k I n f o r m a t i o n , a n d S t r e a m I n f o r m a t i o n .
  • Page 51 WEBVIEWER* S e t u p > S y s t e m > L o g s V i e w U s e r c a n v i e w d e t a i l e d l o g s f o r s y s t e m a n d / o r e v e n t s t r i g g e r e d a n d r e c o r d e d i n t h e c a m e r a .

  • Page 52: Specifications

    SPECIFICATIONS* IMAGE 1/2.8” CMOS Sensor Image Sensor Effective Pixels 1920 (H) x 1080 (V) F2.0 (30IRE): 2.4 Lux [Color] Minimum Scene Illumination F2.0 (30IRE): 0.5 Lux [B&W] 4.0mm , F1.8 [DWC-MF21M4TIR] Focal Length 8.0mm , F2.0 [DWC-MF21M8TIR] Lens Type Fixed Lens Digital Zoom IR Distance 30ft Range IR...

  • Page 53: Specifications

    SPECIFICATIONS* NETWORK 802.3 Compliance 10/100 LAN Video Compression Type H.264, MPEG4, MJPEG (Super Fine ~ Low) Resolution 1920X1080 (16:9) ~ 320X240 (4:3) Frame Rate Up to 30fps at All Resolutions Stream Capability Dual-Stream at Different Rates and Resolutions IPv4, IPv6 TCP/IP, HTTP, DHCP, PPPoE, ICMP, ARP, RARP, RTSP, NTP, UDP, Protocol Multicast...

  • Page 54: Troubleshooting

    TROUBLESHOOTING Before sending your camera for repair, check the following or contact your technical specialist. I c a n ’ t f i n d m y M E G A p i x c a m e r a o n t h e I P F i n d e r s o f t w a r e . ...
  • Page 55 TROUBLESHOOTING Before sending your camera for repair, check the following or contact your technical specialist. I c a n ’ t c o n n e c t t o m y M E G A p i x c a m e r a t h r o u g h t h e W e b B r o w s e r ...
  • Page 56 TROUBLESHOOTING Before sending your camera for repair, check the following or contact your technical specialist. I c a n ’ t s e e t h e l i v e v i d e o o f m y M E G A p i x c a m e r a . ...

  • Page 57: Troubleshooting

    TROUBLESHOOTING Before sending your camera for repair, check the following or contact your technical specialist. S e t t i n g t h e I P A d d r e s s f o r y o u r P C Dynamic Host Configuration Protocol (DHCP) is the default setting for the camera.

  • Page 58: Warranty

    WARRANTY INFORMATION* Digital Watchdog (referred to as “the Warrantor”) warrants the Camera against defects in materials or workmanships as follows: Labor: For the initial two (2) years from the date of original purchase if the camera is determined to be defective, the Warrantor will repair or replace the unit with new or refurbished product at its option, at no charge.

  • Page 59: Limits & Exclusions

    If the problem is not handled to your satisfaction, then write to the following address: Digital Watchdog, Inc. ATTN: RMA Department 5436 W Crenshaw St...
  • Page 60 Headquarters Office: 5436 W Crenshaw St, Tampa, FL 33634 Sales Office: 16220 Bloomfield Ave., Cerritos, California, USA 90703 PH: 866-446-3595 | FAX: 813-888-9262 www.Digital-Watchdog.com technicalsupport@dwcc.tv Technical Support PH: USA & Canada 1+ (866) 446-3595 International 1+ (813) 888-9555 French Canadian 1+ (514) 360-1309 Technical Support Hours: Monday-Friday 9:00am to 8:00pm Eastern Standard Time...

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