Confidential And Other Held Jobs Do Not Print - Lexmark 280 User Manual

C
HECK TO SEE IF THE STANDARD EXIT BIN IS FULL
Remove the stack of paper from the standard exit bin.
C
HECK TO SEE IF THE PAPER TRAY IS EMPTY
Load paper in the tray.
M
AKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED
Verify that you are using the correct printer software.
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If you are using a USB port, make sure you are running a supported operating system and using compatible
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printer software.
M
AKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY AND WORKING
Make sure the internal print server is properly installed and that the printer is connected to the network. For
•
more information about installing a network printer, click View User's Guide and Documentation on the
Software and Documentation CD.
Print a network setup page and check that the status shows Connected. If the status is Not Connected, check
•
the network cables, and then try printing the network setup page again. Contact your system support person
to make sure the network is functioning correctly.
Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com.
M
AKE SURE YOU ARE USING A RECOMMENDED PRINTER CABLE
For more information, visit the Lexmark Web site at www.lexmark.com.
M
AKE SURE PRINTER CABLES ARE SECURELY CONNECTED
Check the cable connections to the printer and print server to make sure they are secure.
For more information, see the setup documentation that came with the printer.

Confidential and other held jobs do not print

These are possible solutions. Try one or more of the following:
P ,
ARTIAL JOB NO JOB
The print job may contain a formatting error or invalid data.
Delete the print job, and then print it again.
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For PDF documents, recreate the PDF and then print it again.
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If you are printing from the Internet, then the printer may be reading multiple job titles as duplicates and deleting
all jobs except the first one.
For Windows users, open Print Properties. From the Print and Hold dialog, select the "Keep duplicate
•
documents" check box under the User name text box before entering a PIN number.
For Macintosh users, save each print job, naming each job differently, and then send the individual jobs to the
•
printer.
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OR BLANK PAGE PRINTS
Troubleshooting
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