Symptom
Booklet Left
and Right
Binding out-
put is incor-
rect.
You hear
unusual
noises.
When copy-
ing or scan-
ning with the
ADF, a band
appears at
the end of
the image or
paper (5 to 6
mm).
Scanned
images are
noisy.
Some areas
of the
scanned
image are
missing.
The
web-based
utility can-
not be
accessed.
Solving Other Problems
Cause
Both the printer
driver and the appli-
cation have been set
for collation.
The machine is not
level.
The tray is not
installed correctly.
There is a foreign
object stuck inside
the machine.
A malfunction may
have occurred while
paper was being
transferred with the
ADF.
Resolution is set to
[150x150dpi] while
the scan mode is set
to [MIX] or [TEXT].
Acrobat 8 (Macin-
tosh version) is used
for scanning the
image.
The Web Connection
Administrator's pass-
word is incorrect.
Solution
For [Booklet] ([Left Binding] and [Right
Binding]), choose [Collate] only in the
printer driver's [Basic] tab. Do not set
collation in the application.
Place the machine on a flat, hard, level
surface.
Remove the tray that you are printing
from and reinsert it completely into the
machine.
Turn off the machine and remove the
object. If you cannot remove it, con-
tact Technical Support.
If a band appears in the copy after
copying, select a copy density setting
that is one level darker.
If a band appears in the image after
scanning, scan using the original
glass.
Set the scan mode to [PHOTO].
With the Acrobat Scan setting, turn off
the OCR and Filtering functions.
The Web Connection Administrator
password has a 0-character minimum
and an 16-character maximum. For
details of the
Web Connection administrator pass-
word, refer to the [Reference Guide] on
the Documentation CD/DVD.
10-31
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