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Symptom
Media is
misfeeding.
10-26
Cause
Envelopes are facing
the wrong way in Tray
1.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
The media feed roller
is dirty.
Solving Problems with Media Misfeeds
Solution
Load the envelopes in Tray 1 with the
flaps facing up.
If the flaps are on the long edge, load
the envelopes with the flap edge
toward the machine and the flap side
facing up.
Use DEVELOP-approved media.
See "Specifications" on page 3-2.
Clean the media feed roller.
For more details, refer to "Media Roll-
ers" on page 9-5.
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