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Symptom
The [CH1/CH2] recording level
adjustment knob does not
work. O
SD card cannot be initialized
(formatted).
Battery alarm appears even
after loading a charged
battery.
The time code and user's bit
are not displayed.
The date and time are not
displayed.
Incorrect display on the
viewfinder.
The actual recording time is
shorter than the estimated
time.
Cannot connect to wireless
LAN. K
The View Remote screen turns
black.
The screen flickers.
The screen freezes.
Cannot perform remote
operation. K
The clips cannot be uploaded
to the FTP server. K
The wireless LAN is
disconnected. K
The images and audio sound
during live streaming are
choppy. K
Is the [CH1/CH2 AUTO/MANUAL] switch set to "AUTO"?
0
Is Full Auto enabled?
0
Is [A/V Set] B [Audio Set] B [Audio On FULL AUTO] set to "Auto" in
Full Auto mode?
(A P112 [ Audio On FULL AUTO ] )
Is the write-protect switch of the SD card turned on?
0
Make sure that the write-protect switch is turned off.
(A P40 [Write-Protect Switch on the SD Card] )
Is the battery too old?
0
Even in Camera mode or Media mode, the time code and user's bit
0
may not be displayed depending to the type of display.
Is [LCD/VF] B [Display Settings] B [TC/UB] set to "Off"? To display
0
the time code or user's bit, set it to "TC" or "UB".
(A P107 [ TC/UB ] )
The date and time are only displayed on the Display 1 and Display 2
0
screens in the Camera mode (during shooting).
(A P127 [Display Screen in Camera Mode] )
Is [System] B [Record Set] B [Time Stamp] set to "On"? To display
0
the date and time, set it to "Off".
(A P117 [ Time Stamp ] )
Is [LCD/VF] B [VF SW] set to "Enable", and is the viewfinder in use
0
without being pulled out?
To use the viewfinder in this setting, pull out the viewfinder.
(A P104 [ VF SW ] )
The recordable time may be shorter depending on the shooting
0
conditions or the subject.
Check the mode of connection and method of setting ([SSID] and
0
[Passphrase] in cases other than WPS).
(A P143 [Connecting via Wireless LAN] )
Even if the Passphrase is wrong, "Completed the Setup Wizard.
0
Please Input the Passphrase into Your Device." may appear at the
browser setting depending on the type of encryption.
Adjust [Passphrase] again.
The network path is congested.
0
Wait a while before refreshing (reloading) the web browser.
Adjust the [Clip Server] settings.
0
(A P122 [ Clip Server ] )
The maximum size of the recorded clip is 64 GB.
0
If a file size limit is set in the FTP server settings, set the size limit to
more than 64 GB.
Take necessary action as described in "[List of FTP Transfer Errors
0
K] (A P 171)".
The wireless LAN may be disconnected depending on the
0
environment. Change the usage environment.
Connect via wired LAN.
0
(A P145 [Connecting via Wired LAN] )
Depending on the type of network adapter used and the connection,
0
streaming may not be possible with the encoding bit rate specified.
Please reduce the encoding bit rate.
Action
Troubleshooting
175
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