Eaton XV400 10.4" Operating Instructions Manual page 64

7 Maintenance and service
7.4 Troubleshooting
64
Fault and possible cause
Touch is deactivated.
LED «TOUCH ERROR» permanently lit and/or
the icon appears in the taskbar.
Incorrect operation of the operating elements
on the display.
Infra-red frame of the infra-red touch is contam-
inated.
The threaded pins for mounting the device have
been tightened too much.
Device is faulty.
Tab. 19 Troubleshooting
MICRO PANEL XV400 10.4"/12.1"/15" 12/2010 MN04802010Z-EN www.eaton.com
Corrective action
Start (boot) the device.

Activate touch

(→ Document «MN05010007Z-EN System
Description Windows CE»).
Remove all objects from the area of the display.
Clean the infra-red frame
(→ Chapter 7.2.3,  61).
Loosen the threaded pins (observe max.
torque, → Chapter 5.4,  38).
Send in your device for repair.