Troubleshooting Table; Table 4 Common Valueloader Problems - Quantum ValueLoader User Manual

Diagnostics and Troubleshooting
Troubleshooting
Troubleshooting
Table 4
Table 4 Common
ValueLoader
Problems
Problem
Power
ValueLoader does not
power on.
No display messages
appear.
48
•
Device Driver Installation:
applicable, is installed for both the ValueLoader and tape drive (see
Installing the Device Drivers
www.Quantum.com
Note: Many backup applications use their own drivers for the
ValueLoader and drive. Before installing a driver, make
sure it will not be in conflict with the software.
Solution
• Check all power cord connections.
• Make sure the power switch on the front panel is in the ON
position.
• Make sure there is power to the outlet. Try another working
outlet.
• Replace the power cable.
• Contact your service representative.
• Make sure the power cable is connected.
• Make sure the power switch is on.
• Power cycle the ValueLoader.
• Download ValueLoader firmware.
• Contact your service representative.
ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual
Make sure that the proper device driver, if
on page 15). Also refer to
for more information.