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ValueLoader™ LTO-1/LTO-2 Tape Autoloader User Manual 6326705-03 A01...
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Quantum ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual, 6326705-03 A01, March 2004. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose.
Choosing a Location ..................6 Unpacking the ValueLoader ................7 Identifying ValueLoader Accessories ............. 8 Installing the ValueLoader into a Rack............9 Connecting the SCSI and Power Cables ............12 Preparing the Host and Verifying the Connection ........14 Installing the Device Drivers..............15...
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Resetting the ValueLoader...............36 Changing the SCSI ID................36 ValueLoader Operating Modes...............38 Updating Firmware..................40 Using SCSI....................40 Running the ValueLoader System Test............41 Retrieving Information About the ValueLoader .........41 Cycle Count....................41 View Event Log ..................42 Product Revision ..................42 Firmware Revision ..................43 Chapter 4 Diagnostics and Troubleshooting Section Overview....................45...
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Appendix C Regulatory Statements UL and CUL Listing ..................69 CE Compliance....................69 Electromagnetic Compatibility ............... 69 Safety (Low Voltage Directive) ............... 70 FCC Compliance Statement................70 Industry Canada (Digital Apparatus)............71 Manufacturer Declaration................71 ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual...
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ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual...
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Installing Mounting Brackets (Left Side Shown) ....10 Figure 6 Installing Rails in the Rack (Left Side Shown) ....... 11 Figure 7 Sliding the ValueLoader into the Rack Slot, Securing Mounting Backet ................ 12 Figure 8 Attaching SCSI and Power Cables ........... 13 Figure 9 Operator’s Panel—Drive Empty ..........
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Figures ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual...
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Table 6 Physical Specifications............... 63 Table 7 Operating Specifications ............64 Table 8 ValueLoader Environmental Specifications ......64 Table 9 HP LTO-1 and HP LTO-2 Drive Specifications...... 65 Table 10 Media Specifications ..............66 ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual...
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Tables viii ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual...
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Preface This chapter describes the ValueLoader User Manual’s audience, purpose, organization, document conventions, and product safety. This user manual is designed and written for end users and field service Audience engineers. The purpose of this manual is to provide end users with the following...
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• Chapter 3, ValueLoader Administration - This chapter describes how to configure, upgrade firmware, and retrieve ValueLoader information. • Chapter 4, Diagnostics and Troubleshooting - This chapter describes how to identify and troubleshoot problems and resolve error conditions.
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The SCSI-2 communications specification is the proposed American National Standard for information systems, dated March 9, 1990. Copies Specification may be obtained from: Global Engineering Documents 15 Inverness Way, East Englewood, CO 80112 (800) 854-7179 or (303) 397-2740 ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual...
Preface Contact Information This section provides contact information for worldwide customer support. Quantum To order documentation for the Quantum ValueLoader or other products contact: Quantum Storage Systems P.O. Box 57100 Irvine, CA 92619-7100 (949) 856-7800 (800) 284-5101 Technical Publications To comment on existing documentation, send e-mail to: doc-comments@quantum.com...
• Choosing a Location • Unpacking the ValueLoader • Identifying ValueLoader Accessories • Installing the ValueLoader into a Rack • Connecting the SCSI and Power Cables • Preparing the Host and Verifying the Connection ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual...
2 Unpack and check the ValueLoader for shipping damage (see page 3 Identify the accessories that come with the ValueLoader (see page 4 Install the ValueLoader in a computer rack or select a table or desktop near the host server (see page 9). If installing a rack mount unit, refer to your rack Installation Guide.
The ValueLoader can be attached to a single-ended (SE) SCSI bus, but this is not recommended because it restricts performance. If you connect the ValueLoader to an SE SCSI bus, or if there are SE devices attached to the same SCSI bus, the ValueLoader’s performance is limited to the maximum data transfer speed and maximum cable lengths of the SE bus.
Chapter 1 Installing the ValueLoader Understanding ValueLoader Features Product Overview Figure 1 Front Panel Controls Power switch Import/Export slot Front panel LEDs Front panel LCD screen Control keys ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual...
Three additional screws on each side of the unit must also be removed in order to lift the top cover. 68-pin SCSI connectors Fan vent Power connector ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual...
Standalone Select a location that is flat, level, sturdy, and requirements close to a host server. Do not place the ValueLoader on the floor or other carpeted surface. Do not place the ValueLoader on its Caution: side or upside down, or stack items that weigh more than 15 kg (33 lbs) on top of the ValueLoader.
Before you begin, clear a desk or table so you can unpack the ValueLoader. You also need to select an open 2U computer rack location or a desktop location near the server that is to be the host for the ValueLoader.
3 Open the shipping box and remove the accessories package. Set the accessories package aside for now. 4 Lift the ValueLoader and padding out of the box and place it on the work surface, top facing up. Placing the ValueLoader on its side, on end, or upside Caution: down can cause permanent damage to the unit.
1 Use a screwdriver to remove the two screws near the front on each side of the ValueLoader. 2 Using the screws you removed in step 1, secure one mounting bracket from the rack kit to each side of the ValueLoader, as shown in figure ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual...
Chapter 1 Installing the ValueLoader Installing the ValueLoader into a Rack Figure 5 Installing Mounting Brackets (Left Side Shown) 3 Using screws and clip nuts from the rackmount hardware package, secure one rail to each side of the rack in the location where you plan to install the ValueLoader.
Chapter 1 Installing the ValueLoader Installing the ValueLoader into a Rack Figure 6 Installing Rails in the Rack (Left Side Shown) ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual...
Chapter 1 Installing the ValueLoader Connecting the SCSI and Power Cables 4 Slide the ValueLoader onto the rails and secure the mounting bracket to the rack using the screws and clip nuts from the rackmount hardware package, as shown in...
4 Attach the terminator to the remaining SCSI connector on the back panel of the ValueLoader (if the ValueLoader is the last or only device on the SCSI bus). Otherwise, attach the cable to the next device on the SCSI bus.
7 Plug in the host server or workstation and all attached devices. 8 Turn on the ValueLoader by setting the power switch on the front panel to the ON position. Turn on any other devices you turned off earlier.
ValueLoader is the only SCSI device (other than the SCSI host adapter) on the SCSI bus, it must be terminated. Likewise, if the ValueLoader is physically the last SCSI device on the SCSI bus, it must be terminated. Only the devices physically at the beginning and end of the SCSI bus should be terminated.
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6 For LTO-1 drives, right-click the HP Ultrium-1 SCSI Sequential Device listing and then click Properties For LTO-2 drives, right-click the HP Ultrium-2 SCSI Sequential Device listing and then click Properties 7 Select the tab. Drivers ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual...
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It is now ready to use. ValueLoader Device Driver (Windows 2000 and Windows Server 2003) To install the ValueLoader device driver: 1 Make sure that you are logged onto the host server with Administrator privileges. 2 Right-click the...
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Computer Action Management dialog box. 5 Click . Windows 2000 and Windows Scan for Hardware Changes Server 2003 scan for the ValueLoader. The ValueLoader appears under again. Medium Changers 6 Right-click the listing and then...
Chapter 2 Operating the ValueLoader Section Overview This chapter describes the following: • Operator’s Panel Overview • Understanding the Menu Structure • Using Cartridges • Cleaning the Tape Drive • Creating an Inventory of Cartridges ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual...
Operator’s Panel Overview The Operator’s Panel consists of four LEDs, four buttons, and a 2-line by 16-character LCD screen. The Operator’s Panel provides everything you need to monitor ValueLoader status and to control all of its functions. Figure 9 Operator’s Panel—Drive Empty The display defaults to the Home screen.
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An exclamation point ( ) displayed in the inventory indicates that the ValueLoader has identified a cartridge in the indicated slot that is either an invalid cartridge type or has had a media-related error. These conditions can be caused by faulty media, possibly due to a corrupt imbedded servo signal, or dirty read/write heads in the tape drive.
Table 2 LEDs Color Description Ready/Activity Green Illuminated when power is on. Blinking whenever there is tape drive or ValueLoader robotics activity. Clean Drive Amber Illuminated when the tape drive needs to be cleaned. The LED turns off when cleaning is...
Selects the previous item or value in the currently displayed menu. Next Selects the next item or value in the currently displayed menu. Enter Executes the current menu or selects the current option displayed on the LCD panel. ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual...
Chapter 2 Operating the ValueLoader Understanding the Menu Structure Understanding the Menu Structure Figure 11 Operator’s Panel Menu Structure ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual...
(!) in the inventory display. Be sure to use only LTO Ultrium universal cleaning cartridges. The option forces the ValueLoader to import a cartridge into a specific Importing empty slot in the carousel. To import tapes into the ValueLoader:...
Note: import the cleaning cartridge only when the front panel indicates that cleaning is needed. You may keep a cleaning cartridge in the ValueLoader if the backup software can manage the drive cleaning. 7 Repeat steps as needed for additional cartridges.
Chapter 2 Operating the ValueLoader Using Cartridges This option moves a cartridge from a specific slot to the Import/Export Exporting slot. To export one or more cartridges from the ValueLoader, follow these Cartridges steps: 1 From the Home Screen or main menu, press the button until appears on the top line of the LCD screen.
Chapter 2 Operating the ValueLoader Using Cartridges This option loads a cartridge from the ValueLoader carousel into the tape Loading drive. To use this option, follow these steps: Cartridges 1 From the Home Screen or main menu, press the button until appears on the top line of the LCD screen.
Write-Protecting overwriting of data (figure 14). Before loading a cartridge into the Cartridges ValueLoader, make sure the write-protect switch on the front of the cartridge is positioned as desired: • Slide the switch to the to write-protect the cartridge. The right standard “locked”...
A scheduled maintenance/cleaning program is not required. A cleaning cartridge should only be used when the ValueLoader prompts for one. ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual...
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28), then return to step 1 to clean the tape drive. 4 If the carousel if not full, the ValueLoader will select the first available slot and prompt you to insert a cleaning cartridge. 5 Insert the cleaning cartridge into the ValueLoader Import/Export slot.
26). Creating an Inventory of Cartridges This option builds a new inventory of cartridges in the ValueLoader. If using a bar code reader, this option also scans the bar code label on each cartridge in the carousel (see Bar Code Reader on page 3).
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Chapter 2 Operating the ValueLoader Creating an Inventory of Cartridges ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual...
Configuring the ValueLoader • Updating Firmware • Running the ValueLoader System Test • Retrieving Information About the ValueLoader Configuring the ValueLoader menu provides access to the following ValueLoader Configuration configuration options: • Resetting the ValueLoader • Setting SCSI IDs •...
[Enter] option. Resetting the This option resets the ValueLoader robotics and the tape drive within the ValueLoader ValueLoader, forces a new cartridge inventory, and clears any current error condition. This option is primarily used if the ValueLoader is in an error Note: state.
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7 Once both SCSI IDs are set correctly and the Please Cycle Power message is displayed, turn off the ValueLoader. After a few seconds, turn it back on again. The selected SCSI ID is now in effect. Note:...
29). When the first tape is full or unloaded for any other reason, the ValueLoader automatically removes the tape from the drive, puts it in its original slot, then loads the cartridge in the next available higher numbered slot, continuing this sequence with each available higher numbered slot.
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ValueLoader has cycled through all available cartridges, it then reloads the original first cartridge in the sequence. If Circular Mode is turned off and the last cartridge has been unloaded, the ValueLoader stops loading cartridges until you manually load another cartridge.
Note: After a firmware update, the firmware revision displayed on the LCD may not be updated until the ValueLoader is power cycled. Using SCSI Quantum has the files and instructions necessary to update both the drive and ValueLoader firmware via SCSI. Refer to www.Quantum.com...
ValueLoader, including the cycle count, event log, and firmware revision. Cycle Count This option displays the total system cycle count, incrementing each time a tape is loaded into the drive or exported from the ValueLoader. To use this option: 1 From the Home Screen or main menu, press the button until appears on the top line of the LCD screen.
The LCD screen displays the total cycle count. 3 Press the button when finished. [Cancel] View Event Log This option provides access to the most recent ValueLoader errors and events (see table 5 on page 58). To use this option:...
The LCD screen displays the revision of the firmware currently installed in the ValueLoader. 3 Press the button when finished. [Cancel] Note: After a firmware update, the firmware revision displayed on the LCD may not be updated until the ValueLoader is power cycled. ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual...
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ValueLoader Administration Retrieving Information About the ValueLoader ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual...
Troubleshooting Section Overview This section contains some general suggestions to aid you in solving problems. It also includes information on error codes and diagnostics. • Troubleshooting • Removing Stuck Cartridges • ValueLoader Error Codes ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual...
• LVD bus with a single device: 25 m (82 ft) The length of the SCSI cabling inside the ValueLoader is 60 cm (2 ft). This length must be included in any calculations of total cable length. Try replacing suspect SCSI cables with known good cables. Note that it is not recommended to connect the ValueLoader to a narrow (50-pin) or SE SCSI bus as performance will be restricted.
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Likewise, if the ValueLoader is physically the last SCSI device on the SCSI bus, it must be terminated. Likewise, if the ValueLoader is physically the last SCSI device on the SCSI bus, it must be terminated. Only the devices physically at the beginning and end of the SCSI bus should be terminated.
Diagnostics and Troubleshooting Troubleshooting • Make sure that the proper device driver, if Device Driver Installation: applicable, is installed for both the ValueLoader and tape drive (see Installing the Device Drivers on page 15). Also refer to for more information. www.Quantum.com...
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The backup software needs to cancel the reservation and any hold it has on the tape drive. Temporarily disconnecting the ValueLoader from the host server eliminates the host and its software as a problem source. • Contact your service representative.
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• If the SCSI bus is narrow (50-pin), only SCSI IDs 0 through 7 are available. • Make sure to power cycle the ValueLoader after changing the SCSI ID. • Reboot the host server. ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual...
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• Make sure the ValueLoader is on its own SCSI bus and not daisy-chained to another tape drive or to the hard drive being backed up.
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For ValueLoader LTO-2, use only LTO Ultrium-2 cartridges. Media Attention LED Issues Contamination by loose • Avoid contamination by ensuring that the ValueLoader is debris. installed in a clean, contamination-free environment. Cartridges should be stored vertically in their plastic cases.
If the ValueLoader experiences a severe mechanical problem or if you need to remove cartridges because of power failure or other circumstance in which the ValueLoader is unable to export the cartridges in the carousel, follow these steps: Contact Quantum Customer Support if a cartridge is stuck in Note: the drive.
ValueLoader cover and keep fingers away from the fan. 3 Remove the ValueLoader from its rack slot, if applicable, and place it on a table or other flat work surface. 4 If a rackmounted unit, use a screwdriver to remove the front cover...
Removing Stuck Cartridges 7 Lift the cartridge carrier, with each cartridge you want to remove, straight up from the ValueLoader. If the cartridge carrier has a pin at the bottom, you may have to rotate the cartridge carrier, then lift it straight up from the ValueLoader.
10 Insert the peg on the bottom of the cartridge carrier into the slot in the belt, then gently turn the cartridge carrier in place to lock it in the belt (see figure 17). ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual...
If it is properly attached to the belt, it should not move. If it moves, reinstall the carrier. 11 Replace the top cover of the ValueLoader and reinstall the cover screws and mounting brackets (if rackmounted). ValueLoader Error Codes...
Operation Timeout. A command did not complete in the required amount of time. 3 0 88 Communications Error Cycle power on the ValueLoader and attempt During Loop-back. the operation again. If the error recurs, contact Quantum Technical Support. 3 0 89 System Test Timeout.
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Failure occurred while trying to place a cartridge into or remove a cartridge from the drive or a slot. Gripper Position Error. Gripper unable to reach position. 3 0 A2 ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual...
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Try removing the cartridge or obstruction, then power cycle or reset the ValueLoader. Fan Error. The ValueLoader processor has detected a fan 3 0 A5 error. ROM Error. Power cycle the ValueLoader and attempt the 3 0 B0 operation again.
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Diagnostics and Troubleshooting ValueLoader Error Codes Error Code Description Details Timeout on ValueLoader Power cycle the ValueLoader and attempt the 3 0 B7 Command. operation again. If the error recurs, contact Quantum Technical Support. Drive Load Timeout. Power cycle the ValueLoader and attempt the 3 0 BA operation again.
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Diagnostics and Troubleshooting ValueLoader Error Codes ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual...
-40° to 65° C -40° to 64° C‘ Recommended operating 20° to 30° C 20° to 30° C temperature Temperature shock immunity - 10° C per hour 10° C per hour maximum rate of change ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual...
1,000,000 passes (any point on 1,000,000 passes (any point on the tape passing the recording the tape passing the recording head in either direction) head in either direction) LTO Ultrium1 Cleaning 15 uses 15 uses cartridge life ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual...
Revision number for ValueLoader and tape drive firmware • Brand and model of your host computer • Brand and model of your SCSI host adapter • ValueLoader drivers and backup software that you are using and the version number(s) ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual...
Backup Software Support Backup Software Support While the ValueLoader itself is supported by Quantum, software products used with the ValueLoader are supported by individual software vendors. Before contacting the software vendor, make sure you have the following information: • Your name and telephone number •...
CE Compliance Electromagnetic This device complies with the following standards in accordance with the Compatibility European Directives 89/336/EEC. • Immunity EN 55024;1998 • Emission EN 55022, Class B:1994 + A1:1995 + A2:1997 ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual...
This device complies with Part 15 subpart B of the FCC Rules. Operation is subject to the following conditions: • This device may not cause harmful interference, and • This device must accept any interference received, including interference that may cause undesired operations. ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual...
This certifies that this product is in compliance with EU Directive 89/ 336/EEC, using the EMC standards EN55022 (Class B) and EN55024. This product also meets or exceeds EN60950 safety requirements. This product has been tested and verified to meet CISPR-2002 Class B requirements. ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual...
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Manufacturer Declaration ValueLoader LTO-1/LTO-2 Tape Autoloader User Manual...