Support from Your Network Supplier
If additional assistance is required, contact your
network supplier. Many suppliers are authorized
3Com service partners who are qualified to provide
a variety of services, including network planning,
installation, hardware maintenance, application
training, and support services.
When you contact your network supplier for assis-
tance, have the following information ready:
A list of system hardware and software, includ-
ing revision levels
Diagnostic error messages
Details about recent configuration changes, if
applicable
If you are unable to contact your network supplier,
see the following section on how to contact 3Com.
Support from 3Com
If you are unable to receive support from your
network supplier, technical support contracts are
available from 3Com.
Contact your local 3Com sales office to find your
authorized service provider using one of these
numbers:
Support from Your Network Supplier
Regional Sales
Telephone Number
Office
800 NET 3Com or
3Com Corporation
U.S.
1 408 764 5000
3Com ANZA
East
61 2 9937 5000
West
61 3 9866 8022
3Com Asia Limited
P. R. of China
86 10 68492 568 (Beijing)
86 21 6374 0220 Ext 6115
Hong Kong
(Shanghai)
India
852 2501 1111
Indonesia
91 11 644 3974
Korea
62 21 523 9181
Malaysia
82 2 319 4711
Singapore
60 3 732 7910
Taiwan (R.O.C.)
65 538 9368
Thailand
886 2 377 5850
662 231 8151 4
3Com Benelux B.V.
Belgium
Netherlands
32 725 0202
31 30 6029700
3Com Canada
Calgary
Montreal
403 265 3266
Ottawa
514 683 3266
Toronto
613 566 7055
Vancouver
416 498 3266
604 434 3266
3Com France
33 1 69 86 68 00
3Com GmbH
Austria
Czech/Slovak Republics
43 1 5134323
Germany
42 2 21845 800
49 30 3498790 (Berlin)
Hungary
49 89 627320 (Munich)
Poland
Switzerland
36 1 250 83 41
48 22 6451351
3Com Ireland
41 31 996 14 14
3Com Japan
353 1 820 7077
81 3 3345 7251
F-3
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