F
T
ECHNICAL
3Com provides easy access to technical support
information through a variety of services. This
appendix describes these services.
Information contained in this appendix is correct at
time of publication. For the very latest, we recom-
mend that you access 3Com Corporation's World
Wide Web site.
Online Technical Services
3Com offers worldwide product support 24 hours a
day, 7 days a week, through the following online
systems:
World Wide Web site
3Com Bulletin Board Service (3ComBBS)
SM
3ComFacts
automated fax service
3ComForum on CompuServe
World Wide Web Site
Access the latest networking information on 3Com
Corporation's World Wide Web site by entering our
URL into your Internet browser:
http://www.3Com.com/
This service features news and information about
3Com products, customer service and support,
S
UPPORT
®
online service
3Com Corporation's latest news releases, NetAge
Magazine, technical documentation and more.
3Com Bulletin Board Service
3ComBBS contains patches, software, and drivers
for all 3Com products, as well as technical articles.
This service is available via modem or ISDN 24 hours
a day, 7 days a week.
Access by Analog Modem
To reach the service by modem, set your modem to
8 data bits, no parity, and 1 stop bit. Call the
telephone number nearest you:
Country
Data Rate
Australia
up to 14400 bps
Brazil
up to 14400 bps
France
up to 14400 bps
Germany
up to 28800 bps
Hong Kong
up to 14400 bps
Italy (fee required) up to 14400 bps
Japan
up to 14400 bps
Mexico
up to 28800 bps
P. R. of China
up to 14400 bps
Singapore
up to 14400 bps
®
Telephone Number
61 2 9955 2073
55 11 547 9666
33 1 6986 6954
4989 62732 188
852 2537 5608
39 2 27300680
81 3 3345 7266
52 5 520 7853
86 10 684 92351
65 534 5693
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