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D-2
A
D: T
PPENDIX
ECHNICAL
This service features news and information about
3Com products, customer service and support,
3Com's latest news releases, selected articles from
™
3TECH
(3Com's award-winning technical journal)
and more.
3ComForum on CompuServe
3ComForum is a CompuServe-based service contain-
ing patches, software, drivers, and technical articles
about all 3Com products, as well as a messaging sec-
tion for peer support. To use 3ComForum, you need a
CompuServe account.
To use 3ComForum:
Log on to CompuServe.
1
Enter
2
go threecom
Press [Return] to see the 3ComForum main menu.
3
3ComFacts Automated Fax Service
3Com Corporation's interactive fax service,
3ComFacts, provides data sheets, technical articles,
diagrams, and troubleshooting instructions on 3Com
products 24 hours a day, seven days a week.
Call 3ComFacts using your touch-tone telephone.
International access numbers are:
Country
Telephone
Number
U.K.
(44) (1442) 278279
U.S.
(1) (408) 727 7021
S
UPPORT
.
Local access numbers are available within the follow-
ing countries:
Country
Telephone
Number
Australia
800 123853
Belgium
0800 71279
Denmark
800 17319
Finland
98 001 4444
France
05 90 81 58
Germany
0130 8180 63
Italy
1678 99085
Support from Your Network Supplier
If additional assistance is required, contact your net-
work supplier. Many suppliers are authorized 3Com
service partners qualified to provide a variety of ser-
vices, including network planning, installation, hard-
ware maintenance, application training, and support
services.
When you contact your network supplier for assis-
tance, have the following information ready:
Diagnostic error messages
A list of system hardware and software, including
revision levels
Details about recent configuration changes, if
applicable
Country
Telephone
Number
Netherlands
06 0228049
Norway
800 11062
Portugal
0505 442607
Russia
956 0815
(Moscow only)
Spain
900 964445
Sweden
020 792954
U.K.
0800 626403
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