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Three year limited warranty / Service Information
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WARRANTOR: Command Communications, Inc.
ELEMENTS OF WARRANTY: Command Communications, Inc. warrants, for the duration of this warranty, the ASAP 104
(hereafter referred to as the "Product") to be free from defects in materials and craftsmanship with only the limitations or exclusions
set out below.
WARRANTY DURATION: This warranty shall terminate and be of no further effect three years after the date of original
purchase of the Product or at the time the Product is (A) damaged or not maintained as reasonable and necessary, (B) modified, (C)
improperly installed, (D) repaired by someone other than the warrantor for defect or malfunction covered by this warranty, (E) used
in a manner or purpose for which the Product was not intended, (F) damaged by an act of God (such as a lightning strike), or (G)
sold by the original purchaser.
STATEMENT OF REMEDY: In the event the product does not conform to this warranty at any time that this warranty is in
effect, the warrantor shall repair the defect, return it to you without charge for parts, service, or any other costs incurred by the
warrantor or its representative in connection with the performance with this warranty. This warranty does not cover or provide for
the reimbursement or payment of incidental or consequential damages. Some states do not allow this exclusion or limitation of
incidental or consequential damages, so the above exclusion or limitation may not apply to you.
SERVICE INFORMATION/PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY:
1. Pack the ASAP 104 in the original carton or equivalent.
2. Enclose a copy of the bill of sale or other documentation showing original purchase date.
3. Contact the dealer where you purchased the ASAP 104, or call one of the service centers listed below to obtain a return material
authorization number (RMA #).
4. Mail the above prepaid and insured to the warrantor at:
Command Communications, Inc. cannot be held responsible for any loss or damage in transit.
Customer Service: 1-800-288-6794 (for U.S. and Canada)
Customer Service E-mail: techsupport@commandcommunications.com
Web Site: www.commandcommunications.com
Please retain proof of purchases to establish date of original purchase. Your warranty starts with the date of original purchase.
LEGAL REMEDIES: This warranty gives you specific legal rights, and you may also have rights that vary from state to state.
Though every effort has been made to ensure accuracy, these instructions may include technical or typographical errors. Content of
these instructions may be changed from time to time due to product improvement. These changes will be incorporated in new
editions of these instructions. We disclaim liability for any changes, errors, or omissions.
NOTE: Any unit returned without an RMA # clearly marked on the exterior package will be refused and returned at the sender's
expense.
International return policy
Command Communications, Inc. does not guarantee that this product will be compatible with the telecommunications systems of all
countries. Modifications may have been made to products in order to function in certain locations. Therefore, it is best to purchase
our products in the country in which it will be used. If this product is purchased outside the U.S. from an authorized Command
Communications' dealer, it should be returned for repair at the location where it was purchased, as provisions have been established
to handle warranty repair outside the U.S. If you send the product directly to Command Communications for repair, you will be
responsible to pay all freight, handling, and Custom charges (both ways).
Command Communications, Inc.
14510 East Fremont Avenue
Centennial, CO. 80112 USA
(303) 792-0870 Fax (303) 792-0899
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