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Troubleshooting - Martin MAC Viper Performance Safety And Installation Manual

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Troubleshooting

Problem
One or more of the fixtures is
completely dead.
Fixtures reset correctly but
respond erratically or not at all
to the controller.
Timeout error after fixture reset.
Mechanical effect loses
position.
No light and lamp error
message displayed.
Lamp cuts out intermittently.
28
Probable cause(s)
No power to fixture.
Fuse blown or internal fault.
Bad data link.
Data link not terminated.
Incorrect addressing of fixtures.
One of the fixtures is defective and is
disturbing data transmission on the link.
Effect requires mechanical adjustment.
Mechanical train requires cleaning,
adjustment, or lubrication.
Lamp blown
Lamp not installed
Lamp access door safety switch open
Fixture is too hot.
Table 2: Troubleshooting
MAC Viper Performance Safety and Installation Guide
Remedy
Check that power is switched on and cables are
plugged in.
Contact Martin™ Service or authorized service
partner. Do not remove base or yoke covers,
attempt to replace a fuse or carry out any repairs or
service that are not described in this Safety and
Installation Manual unless you have both
authorization from Martin™ and official Martin™
service documentation.
Inspect connections and cables. Correct poor
connections. Repair or replace damaged cables.
Insert DMX termination plug in data output socket
of the last MAC Viper Performance on the data link.
Check fixture address and protocol settings.
Unplug the XLR in and out connectors and connect
them directly together to bypass one fixture at a
time until normal operation is regained. Have the
fixture serviced by a qualified technician.
Contact Martin™ Service or authorized Martin™
service partner.
Contact Martin™ Service or authorized Martin™
service partner.
Disconnect fixture from power and replace lamp.
Disconnect fixture from power and install lamp.
Check that lamp access door is fully seated and
locked in place.
Allow fixture to cool.
Clean fixture.
Reduce ambient temperature.

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