Troubleshooting - Martin VDO Atomic Dot User Manual

Troubleshooting

This section describes a few common problems that may occur during operation and provides
some suggestions for easy troubleshooting:
Symptom Potential cause
No light from fixture. Power supply issue,
such as blown fuse,
faulty connector or
damaged cable.
Fixture does not Fault in the control
respond to control. network due to wiring
problem, connector or
cable damaged, or
incorrect DMX
addressing, or
potential interference
from proximity to a high
voltage installation.
44
Remedies
Ensure that the mains supply is connected
to the junction box and supplying power to
the fixture.
Ensure that the fixture's test LED lights up
when the test button is pressed.
Check all power connections and cables.
Check if the fixture status LED is flashing
red to show that control data is not being
received, and if so, check all DMX cables
and connections to ensure the integrity of
the physical network.
Ensure that the DMX network is terminated.
Check that the components in the DMX
network all use standard DMX polarity.
Ensure that the fixture is set to the correct
DMX address, one that matches that set on
the DMX control device.
Check the pins on the connectors from the
previous fixture in the DMX network.
Attempt to control the fixture with another
DMX control device.
Move the fixture if it is being operated very
close to an unshielded high-voltage
installation.
Martin VDO Atomic Dot user guide