Troubleshooting - Martin VC-Feeder User Manual

Troubleshooting

Problem
VC-Feeder™ is
completely dead.
Display devices
respond incorrectly to
video/control data or
do not respond at all.
Luminaires cut out
intermittently.
22
Probable cause(s)
No power to VC-Feeder™.
Electronic overload
protection in VC-Feeder™
tripped.
Fault on data link.
Incorrect VC-Feeder™
setup.
VC-Feeder™ defective.
Other device on data link
defective.
VC-Feeder™ is too hot.
Table 2: Troubleshooting
Martin Professional™ VC-Feeder™ user manual
Remedy
Check power and connections.
Isolate system from power. Check all
connections and check that the VC-
Feeder™ is not overloaded. Reapply
power.
If problem persists, isolate system from
power, bypass the VC-Feeder™ and
contact Martin™ for service. Do not
attempt to open the VC-Feeder™ or
rectify faults yourself.
Inspect connections and cables. Correct
wrong or poor connections. Repair or
replace damaged cables.
Check that VC-Feeder™ is correctly
addressed and set up using the P3
controller or via RDM.
Check number of control channels
required by display devices (three
channels for RGB, four channels for
RGBW, etc.) and check that system is
set up accordingly.
Isolate system from power, bypass the
VC-Feeder™ and contact Martin™ for
service. Do not attempt to open the VC-
Feeder™ or rectify faults yourself.
Bypass devices on data link until faulty
device has been identified.
Have faulty device tested and serviced
by Martin service technician or device
supplier.
Ensure free airflow around VC-
Feeder™.
Clean VC-Feeder™.
Check that ambient temperature does
not exceed maximum permitted level.
If problem persists, contact Martin for
service.
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