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FRU-Specific Problems
5.5.3 Line Card Problems
If you need to remove or replace a line card as part of the troubleshooting steps below, see
"Upgrading and Maintaining the Cisco 6260 System,"
Table 5-5
Line Card Problems
Symptom
All LEDs are off.
All ports on a card fail to come
up (modems do not train). Status
LED might be red, indicating
that the line card failed to boot or
failed its power-on self test.
Cisco 6260 Hardware Installation Guide
5-10
Steps to Take
Check the Power LED on the NI-2 card and the Input OK LEDs on the PEMs. If none
1.
of the LEDS are lit, or if the red Out Fail LED on either PEM is lit, troubleshoot the
PEM—see the
"Alarms" section on page
If the NI-2 card Power LED is off, remove the card from its slot and check for bent
2.
or broken pins on both the card and the backplane. If you find damaged pins on the
card, replace it. If you find damaged pins on the backplane, contact the Cisco TAC.
Enter the show ipc nodes command to find out whether there is a communication
1.
problem between the line card and the NI-2 card. There should be an entry in the
resulting display for each line card ("SMB IP Slot n") and for the NI-2 card ("IPC
Master"). If there is an entry for each card, go to step
If one or more cards are not listed, enter show oir status. If the resulting display
2.
indicates that the card in question is loading new code, wait a few minutes and reenter
the command. (Usually, 2 to 3 minutes is long enough to wait.) The card status should
change to
.
running
Enter the command show dsl int atm slot#/port#. If the status says
3.
, wait 10 minutes. When the download is complete, the card reboots and
downloading
comes up normally.
Check the ALARM LEDs on the NI-2 card or enter show facility-alarm status to
4.
determine the alarm status of the system. If any alarms are indicated, see the
"System-Wide Problems" section on page 5-3
troubleshoot alarms.
Enter the command show dsl status and examine the results to ensure that the card is
5.
configured to be in its current slot. (In the Names column of the resulting display, the
slot number appears as part of the port ID. For example, in ATM19/2, the slot number
is 19. Nothing is displayed for slots that are not configured.) If necessary, use the slot
command to update the configuration, or move the card to the correct slot. If the line
1
card is a 4xflexi
, it will not function unless you use the slot command to configure
either CAP or DMT operation.
Reset the line card by disconnecting it from the backplane and reseating it in its slot.
6.
Install the card in another slot.
7.
If the problem persists, replace the line card.
8.
Chapter 5
for instructions.
5-17.
4.
for instructions on how to
Troubleshooting
Chapter 6,
Microcode
OL-2365-01
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