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Chapter 5
Troubleshooting
5.5.2 NI-2 Card Redundancy Problems
Table 5-4
redundancy problems. If you need to remove or replace an NI-2 card as part of the troubleshooting steps
below, see
Table 5-4
NI-2 Card Cold Redundancy Problems
Symptom
Both NI-2 cards go active.
DS3 traffic interrupted.
Line card communication
is interrupted.
Transient environmental
alarms occur.
TFTP boot fails.
Line cards reboot or reset
upon switchover.
Redundant NI2 will not become
active
OL-2365-01
provides information about symptoms and corrective actions related to NI-2 card cold
Chapter 6, "Upgrading and Maintaining the Cisco 6260 System,"
Steps to Take
Ensure that both NI-2 cards are Revision AO or later
Ensure that both NI-2 cards are Revision AO or later.
1.
Ensure that the correct boot image is installed on the NI-2 cards. Refer to the
2.
Upgrading DSLAMs for NI-2 Card and APS Link Redundancy document for
instructions.
Ensure that both NI-2 cards are Revision AO or later.
1.
Ensure that the correct boot image is installed on the NI-2 cards. Refer to the
2.
Upgrading DSLAMs for NI-2 Card and APS Link Redundancy document for
instructions.
Ensure that the correct boot image is installed on the NI-2 cards. Refer to the
3.
Upgrading DSLAMs for NI-2 Card and APS Link Redundancy document for
instructions.
The NI-2 card is not configured to boot from flash. Refer to the Upgrading DSLAMs for
NI-2 Card and APS Link Redundancy document for instructions.
The software versions on the primary and secondary NI-2 cards might be mismatched.
Use the Cisco IOS show version command to determine the IOS release currently
installed on each of the NI-2 cards. Refer to the Upgrading DSLAMs for NI-2 Card and
APS Link Redundancy document for more information on upgrading software images.
Be sure that you have enabled the command no auto-sync bootflash in the redundancy
configuration mode if you are using OC3 NI2's with different product numbers (for
example, an NI2-155SM-155SM or NI2-155MM-155MM with an NI2-155SM-155SM2
or NI2-155MM-155MM2). Different types of NI2's require different bootflash image
types to operate properly.
FRU-Specific Problems
for instructions.
Cisco 6260 Hardware Installation Guide
5-9
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