Lifescan SureStepFlexx Operator's Manual page 95

ERROR
Error 5
Meter Optics
(continued)
Error 6
System Error
If you cannot resolve a problem, call LifeScan Healthcare Professional Line:
POSSIBLE CAUSE
The meter detected a
problem with the
optical system.
The meter detected a
problem with the
electronics.
1 800 524-7226 (USA)
1 888 353-0800 (Canada)
Chapter 7: Troubleshooting
SOLUTION
2.If you continue to get any
error message, obtain a
laboratory result. Take
appropriate steps to
monitor patient and
provide medical care
while awaiting laboratory
result.
3.Contact LifeScan for help.
1.Wipe contact points in
lens area with cloth
moistened with water to
remove residual bleach.
Dry thoroughly, but
NOTE: Before cleaning,
compare color of test strip
confirmation dot to Color
Chart on test strip bottle.
If glucose level is very high
or very low, take appropri-
ate steps to monitor
patient and provide medi-
cal care.
• Repeat test with new
test strip.
• Make sure test strip lot
number (and code)
entered at meter
matches number on test
strip bottle.
2.If you continue to get any
error message, obtain a
laboratory result. Take
appropriate steps to
monitor patient and
provide medical care
while awaiting laboratory
result.
3.Contact LifeScan for help.
83