Lifescan SureStepFlexx Operator's Manual page 92

ERROR
Error 2
Test Strip
If you cannot resolve a problem, call LifeScan Healthcare Professional Line:
80
SureStepFlexx Meter Operator's Guide
POSSIBLE CAUSE
The meter detected a
problem with the test
strip.
1 800 524-7226 (USA)
1 888 353-0800 (Canada)
SOLUTION
1.Repeat test with new test
strip, and
• Check test strip expira-
tion date. Do not use
expired test strips or
test strips beyond dis-
card date.
• Apply sample to pink
test square only.
• Make sure confirmation
dot turns completely
blue.
• Wait approximately
1 minute but not more
than 2 minutes after
applying sample before
inserting test strip.
• Do not alter test strips.
2.If you continue to get any
error message, obtain a
laboratory result, and
• Compare color of test
strip confirmation dot to
Color Chart on test strip
bottle to see if glucose
level is very high or very
low.
• Take appropriate steps
to monitor patient and
provide medical care
while awaiting labora-
tory result.
3.Clean meter and repeat
test with new test strip.
4.Contact LifeScan for help.