Lifescan SureStepFlexx Operator's Manual page 94

ERROR
Error 4
Temperature
Range
(continued)
Error 5
Meter Optics
If you cannot resolve a problem, call LifeScan Healthcare Professional Line:
82
SureStepFlexx Meter Operator's Guide
POSSIBLE CAUSE
The meter detected a
temperature problem.
The meter detected a
problem with the
optical system.
1 800 524-7226 (USA)
1 888 353-0800 (Canada)
SOLUTION
2.If you continue to get any
error message, obtain a
laboratory result, and
• Compare color of test
strip confirmation dot to
Color Chart on test strip
bottle to see if glucose
level is very high or very
low.
• Take appropriate steps
to monitor patient and
provide medical care
while awaiting labora-
tory result.
3.Contact LifeScan for help.
1.Clean meter, especially
gray area inside test strip
holder, but
NOTE: Before cleaning,
compare color of test strip
confirmation dot to Color
Chart on test strip bottle.
If glucose level is very high
or very low, take appropri-
ate steps to monitor
patient and provide medi-
cal care.
• Repeat test with new test
strip.
• Make sure test strip
holder is fully inserted
into meter.
• Wait for "Insert Strip"
to appear on display
before inserting test
strip.