Lifescan SureStepFlexx Operator's Manual page 100

MESSAGE
Meter Due for
QC In (5 tests or
less)
Meter Due for
QC In (2 hours
or less)
Meter Not
Recognized by
Workstation
Modem Not
Supported
New Reagent
Entry at
Workstation
Only
No Room for
New Control
Lot
No Room for
New Test Strip
Lot
No Room for
Test Data
Oper ID List
Corrupted
Phone Line
Busy at
Workstation
If you cannot resolve a problem, call LifeScan Healthcare Professional Line:
88
SureStepFlexx Meter Operator's Guide
POSSIBLE CAUSE
Meter will warn or lock
out if required QC not
performed within five
patient tests.
Meter will warn or lock
out if required QC not
performed within
2 hours.
Meter not part of
DataLink system.
Meter modem model
not supported by
software.
Workstation option set
to allow reagent entry
at workstation only.
There are 50 new (non-
validated) control lots
in meter list.
There are 50 new (non-
validated) test strip lots
in meter list.
Meter memory full.
Meter not able to
interpret operator ID
list.
1.Workstation
modem phone line
being used by fax
machine.
2. Faulty telephone line.
1 800 524-7226 (USA)
1 888 353-0800 (Canada)
SOLUTION
Perform required QC tests
within next five patient tests.
Perform required QC tests
within 2 hours.
Contact system administrator
to add meter to system.
Check with your LifeScan
representative for modem
models supported.
You cannot enter new reagent
at meter. Use reagent from list
or ask system administrator to
allow reagent entry at meter.
Transfer data and validate
new control lots.
Transfer data and validate
new test strip lots.
Transfer data to free memory
space.
Perform data transfer to
download list again. Reimport
list into workstation.
1.Workstation modem's
phone line must be a
dedicated line. Do not
share line with a fax
machine.
2.Have phone line inspected.