View Clients - Toshiba Strata CTX Manual

Strata ACD
Recording Announcements

View Clients

This window enables you to view the ID numbers and names of all ACD Groups and
Agents.
Handle Number associated with the TCP/IP number.
Assigned at the time of connection for ID purposes.
F
IELD
Echo Events
Everything
Interest
Groups of
Interest and
Agents of
Interest
42
D
ESCRIPTION
"Yes" means that data should be transmitted in two directions
(between the Client and the PBX). Do not change this setting.
"Yes" means that all information should be echoed. Do not change
this setting.
All ACD Groups and Agents are listed by ID number.
Strata CTX ACD System Administrator
6299
10/04