Toshiba Strata CTX Manual page 6

Digital business telephone systems

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Contents

Chapter 2 - Strata ACD

Set Up ACD Views.........................................................................................................37

View Groups...................................................................................................................38

View Calls ......................................................................................................................40

View Ports ......................................................................................................................41

View Clients ...................................................................................................................42

Strata ACD Events..........................................................................................................43

Toshiba-Keyset Interface ...................................................................................................44

MIS Server .........................................................................................................................45

......................................................................................................................................47

Strata CTX ACD System Administrator

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Strata ctx acd system