Toshiba Strata CTX Manual page 20
Digital business telephone systems
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Also See for Strata CTX:
- Programming manual (533 pages) ,
- User manual (139 pages) ,
- Installation manual (24 pages)
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System Administrator
Actions Tab
Table 1
Default Actions, Scripts and Parameters (continued)
Action Name
Initial Announcement
(simple)
Periodic Announcement
(simple)
Initial Announcement
(position)
Periodic Announcement
(position)
Initial Announcement
(wait time)
Periodic Announcement
(wait time)
Initial Announcement
(position + VM option)
Periodic Announcement
(position + VM option)
Initial Announcement
(wait time + VM option)
Periodic Announcement
(wait time + VM option)
Initial Announcement
(preferred agent)
Initial Announcement
(position + CB option)
Periodic Announcement
(position + CB option)
Initial Announcement
(wait time + CB option)
10
Action Type
Transfer Call to IVR/
Announcement
Transfer Call to IVR/
Announcement
Transfer Call to IVR/
Announcement
Transfer Call to IVR/
Announcement
Transfer Call to IVR/
Announcement
Transfer Call to IVR/
Announcement
Transfer Call to IVR/
Announcement
Transfer Call to IVR/
Announcement
Transfer Call to IVR/
Announcement
Transfer Call to IVR/
Announcement
Transfer Call to IVR/
Announcement
Transfer Call to IVR/
Announcement
Transfer Call to IVR/
Announcement
Transfer Call to IVR/
Announcement
VA
Ports
Script
Variables (see
801
G1
%G
806
G1
%G
811
G1
%G,%B,%S
816
G1
%G,%B,%S
821
G1
%G,%B,%S
826
G1
%G,%B,%S
831
G1
%G,%B,%S,#407,%G
836
G1
%G,%B,%S,#407,%G
841
G1
%G,%B,%S,#407,%G
846
G1
%G,%B,%S,#407,%G
851
G1
%G,%I
861
G1
%G,%P,%B
866
G1
%G,%P,%B
871
G1
%G,%P,1,%K
Strata CTX ACD System Administrator
Parameters:
Table 2
)
1
1
2
2
3
3
10/04
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