Troubleshooting - socomec Asys 16 A Transfer System Installation And Operating Manual

8. T
ROUblESHOOTING
If problems should occur, please check the following points before contacting the
customer service department:
– Is the mains voltage present at the ASYS TRANSFER SWITCH input?
– Has one of the two input fuses tripped or open?
If you contact the customer service department, please have the following informa-
tion ready:
– Device information (model name and serial number)
– An exact description of the problem (what load is being supplied, does the prob-
lem occur regularly or sporadically, ...)
Rectification of errors
Problem
No display, no alarm.
Both mains indicator
S1 and S2 do not il-
luminate, when mains
voltage present.
Alarm indicator F1 il-
luminates, acoustic
alarm active with 0.5
second sequence.
Possible Cause
Mains or feeding UPS
units switched off.
No mains voltage
present.
Input fuses tripped.
Both input fuses
tripped.
ASYS Fault.
Multiples consecutive
transfers detection
Overheating
ASYS
16 A Transfer System
Solution
Switch on the mains or feeding
UPS units.
Have mains inspected by qualified
electrician.
Check and make sure the load ca-
pacity is within the specification,
then replace a good fuse. If the
problem persists, contact the cus-
tomer service department.
Check and make sure the load ca-
pacity is within the specification,
then replace a good fuse. If the
problem persists, contact the cus-
tomer service department.
Contact the customer service de-
partment.
Check the quality of the preferred
source
Check and make sure the load ca-
pacity is within the specification,
or decrease ambient temperature
(less than 40°C).
15
IOMASY160810-GB_00