Page 1: Service Manual
SERVICE MANUAL FIELD SERVICE 2005.04 2005.04 Ver. 1.0 Ver. 1.0...
Page 2: Safety And Important Warning Items
IMPORTANT NOTICE Because of possible hazards to an inexperienced person servicing this product as well as the risk of damage to the product, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. (hereafter called the KMBT) strongly recommends that all servicing be performed only by KMBT-trained service technicians.
Page 3: Safety Warnings
[1] MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. KONICA MINOLTA brand products are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network. Product design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors.
Page 4 SAFETY AND IMPORTANT WARNING ITEMS [2] POWER PLUG SELECTION In some countries or areas, the power plug provided with the product may not fit wall outlet used in the area. In that case, it is obligation of customer engineer (hereafter called the CE) to attach appropriate power plug or power cord set in order to connect the product to the supply.
Page 5: Checkpoints When Performing On-Site Service
SAFETY AND IMPORTANT WARNING ITEMS [3] CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE KONICA MINOLTA brand products are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and customer engi- neer (hereafter called the CE) from the risk of injury. However, in daily use, any electrical equipment may be subject to parts wear and eventual failure.
Page 6 SAFETY AND IMPORTANT WARNING ITEMS Power Plug and Cord WARNING • When using the power cord set (inlet type) that came with this product, make sure the connector is securely inserted in the inlet of the product. When securing measure is provided, secure the cord with the fixture properly.
Page 7 SAFETY AND IMPORTANT WARNING ITEMS Wiring WARNING • Never use multi-plug adapters to plug multiple power cords in the same outlet. If used, the risk of fire exists. • When an extension cord is required, use a specified one. Current that can flow in the extension cord is limited, so using a too long extension cord may result in fire.
Page 8 SAFETY AND IMPORTANT WARNING ITEMS Ventilation CAUTION • The product generates ozone gas during operation, but it will not be harmful to the human body. If a bad smell of ozone is present in the following cases, ventilate the room. a.
Page 9 SAFETY AND IMPORTANT WARNING ITEMS Work Performed with the Product Powered On WARNING • Take every care when making adjustments or performing an operation check with the product powered. If you make adjustments or perform an operation check with the external cover detached, you may touch live or high-voltage parts or you may be caught in moving gears or the timing belt, leading to a risk of injury.
Page 10 SAFETY AND IMPORTANT WARNING ITEMS Safety Checkpoints WARNING • Check electrode units such as a charging corona unit for deterioration and sign of leakage. Current can leak, leading to a risk of trouble or fire. • Before disassembling or adjusting the write unit (P/H unit) incorporating a laser, make sure that the power cord has been disconnected.
Page 11: Handling Of Consumables
SAFETY AND IMPORTANT WARNING ITEMS Safety Checkpoints WARNING • Make sure that all screws, components, wiring, connec- tors, etc. that were removed for safety check and mainte- nance have been reinstalled in the original location. (Pay special attention to forgotten connectors, pinched cables, forgotten screws, etc.) A risk of product trouble, electric shock, and fire exists.
Page 12 SAFETY AND IMPORTANT WARNING ITEMS Handling of Service Materials CAUTION • Use only a small amount of cleaner at a time and take care not to spill any liquid. If this happens, immediately wipe it off. A risk of fire exists. •...
Page 13: Internal Laser Radiation
SAFETY AND IMPORTANT WARNING ITEMS [4] Laser Safety • This is a digital machine certified as a Class 1 laser product. There is no possibility of danger from a laser, provided the machine is serviced according to the instruction in this manual.
Page 14 SAFETY AND IMPORTANT WARNING ITEMS U.S.A., Canada (CDRH Regulation) • This machine is certified as a Class 1 Laser product under Radiation Performance Stan- dard according to the Food, Drug and Cosmetic Act of 1990. Compliance is mandatory for Laser products marketed in the United States and is reported to the Center for Devices and Radiological Health (CDRH) of the U.S.
Page 15 SAFETY AND IMPORTANT WARNING ITEMS Finland, Sweden LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT VAROITUS! • Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saat- taa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle laser- säteilylle. puolijohdelaser Laserdiodin suurin teho 5 mW aallonpituus 770-795 nm VARNING!
Page 16: Laser Safety Label
SAFETY AND IMPORTANT WARNING ITEMS Laser Safety Label • A laser safety label is attached to the inside of the machine as shown below. 4035D510CA Laser Caution Label • A laser caution label is attached to the outside of the machine as shown below. 4035D509AA S-15...
Page 17: Precautions For Handling The Laser Equipment
SAFETY AND IMPORTANT WARNING ITEMS PRECAUTIONS FOR HANDLING THE LASER EQUIPMENT • When laser protective goggles are to be used, select ones with a lens conforming to the above specifications. • When a disassembly job needs to be performed in the laser beam path, such as when working around the printerhead and PC Drum, be sure first to turn the printer OFF.
Page 18: Warning Indications On The Machine
SAFETY AND IMPORTANT WARNING ITEMS WARNING INDICATIONS ON THE MACHINE Caution labels shown are attached in some areas on/in the machine. When accessing these areas for maintenance, repair, or adjustment, special care should be taken to avoid burns and electric shock. High voltage High temperature High voltage...
Page 19 SAFETY AND IMPORTANT WARNING ITEMS S-18...
Page 20: Main Unit
SERVICE MANUAL FIELD SERVICE Main Unit 2005.04 Ver. 1.0...
Page 22 After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 24: Table Of Contents
Field Service Ver. 1.0 Apr. 2005 CONTENTS General System configuration....................1 bizhub 210 ......................1 bizhub 162 ......................2 Product specification ....................3 Copier ........................3 Fax Kit (FK-505): (Option) ..................6 Maintenance Periodical check ...................... 7 Maintenance parts ....................7 3.1.1...
Page 25 6.3.22 Fusing Unit Interlock Switch ............... 57 6.3.23 Inch/Metric Sensor/1 Assy (3rd area Only)..........59 6.3.24 Flickerless Resistor (Only for 200 V area of bizhub 162)......59 Cleaning procedure .................... 60 6.4.1 Separation Roller ..................60 6.4.2 Feed Roller ....................60...
Page 26 Field Service Ver. 1.0 Apr. 2005 6.4.3 Upper/Lower Synchronizing Rollers............60 6.4.4 Paper Dust Remover................... 61 6.4.5 Bypass Transport Roller/Roll............... 61 6.4.6 Mirrors......................62 6.4.7 Lens ......................62 6.4.8 CCD Sensor....................62 6.4.9 Scanner Rails/Bearings ................63 6.4.10 PH Window ....................63 6.4.11 Pre-Image Transfer Lower Guide Plate ............
Page 27 Field Service Ver. 1.0 Apr. 2005 10.3.3 COUNTER ....................97 10.3.4 DISPLAY ....................101 10.3.5 FUNCTION ....................102 10.3.6 ADMIN. REGISTRATION................105 10.3.7 FIXED ZOOM CHANGE ................105 10.3.8 FACTORY TEST ..................106 10.3.9 CLEAR DATA .................... 107 Security ....................... 109 11.1 Security Function Setting Procedure..............
Page 28 Field Service Ver. 1.0 Apr. 2005 14.3.6 Misfeed at the Paper Separating Section..........125 14.3.7 Misfeed at the Fusing/Exit Section............126 14.3.8 Misfeed at the Document Take-up Section (When the optional Automatic Document Feeder DF-502 is mounted)..127 14.3.9 Misfeed at the Document Transport Section (When the optional Automatic Document Feeder DF-502 is mounted)..
Page 29 Field Service Ver. 1.0 Apr. 2005 15.4 Miscellaneous Errors ..................151 15.4.1 Flash ROM Error..................151 Power supply trouble................... 152 16.1 The copier does not turn ON ................152 Image quality problem..................153 17.1 How to identify problematic part ............... 153 17.1.1 Initial Check Items ..................
Page 30: Field Service Ver. 1.0 Apr
Field Service Ver. 1.0 Apr. 2005 1. System configuration General System configuration bizhub 210 4034F1E501DA Automatic Document Feeder (DF-502) [10] Copy Table (DK-703)*3 Duplexing Document Feeder (DF-605) [11] Key Counter Kit Original Cover Kit (OC-504)*1 [12] 32MB Memory (EM-101) Job Separator (JS-503) [13] 64MB Memory (EM-102) Duplex Unit (AD-504)
Page 31: Bizhub 162
1. System configuration Field Service Ver. 1.0 Apr. 2005 bizhub 162 4035T1E501DA Automatic Document Feeder (DF-502) Key Counter Kit Original Cover Kit (OC-504)*1 [10] 32MB Memory (EM-101) Job Separator (JS-503) [11] 64MB Memory (EM-102) Multiple Bypass (MB-501) [12] Printer Controller (IC-205)
Page 32: Product Specification
Multiple Copies 1 to 99 Warm-up Time bizhub 210: 15 sec. or less (23 °C, Rated Voltage) bizhub 162: 30 sec. or less (23 °C, Rated Voltage) First Copy Time 7 sec. or less (A4/Letter, Paper Feed Tray/1, full size mode)
Page 33 1250 W (bizhub 210: 200 V area) Max. Current Consumption 1200 W (bizhub 210: 120 V area) (full system) 1050 W (bizhub 162: 200 V area) 1000 W (bizhub 162: 120 V area) 5.5 A (bizhub 210: 200 V area) Current Consumption...
Page 34 38 kg <GDI Printer Functions> Printing Speed bizhub 210: 21 printed pages/min (A4, 300 dpi) 12 printed pages/min (A4, 600 dpi) bizhub 162: 16 printed pages/min (A4, 300 dpi) 12 printed pages/min (A4, 600 dpi) Memory Shared with the copier Interface IEEE 1284 (parallel), USB Revision 1.1 (except for Windows 95 and...
Page 35: Fax Kit (Fk-505): (Option)
2. Product specification Field Service Ver. 1.0 Apr. 2005 Fax Kit (FK-505): (Option) General Compatibility Scanning Resolution TX Mode Resolution CD direction (dpi) FD direction (dpi) Memory TX FINE S_FINE Non memory TX FINE S_FINE Line PSTN/ PBX Data Transmission Rate 33.6 kbps (V.34 JBIG) Coding Method MH/ MR/ MMR/ JBIG...
Page 36: Maintenance
Field Service Ver. 1.0 Apr. 2005 3. Periodical check Maintenance Periodical check Maintenance parts • To ensure that the machine produces good copies and to extend its service life, it is rec- ommended that the maintenance jobs described in this schedule be carried out as instructed.
Page 37: Cleaning Parts
3. Periodical check Field Service Ver. 1.0 Apr. 2005 B. Option Actual Ref.Page Classifi- Parts name durable Pats No. Descriptions in this cation ntity cycle *1 manual Pick-up Roller 120 K 4688-3032-XX Replace those DF-502 Paper Take-up Roller 120 K 4688-3033-XX three parts at the same time.
Page 38: Concept Of Parts Life
Field Service Ver. 1.0 Apr. 2005 3. Periodical check Concept of parts life Life value New Copy/Print Description (Specifica- Cycle Inhibited tion value) PC Drum 40 K Cleaning Blade 40 K The distance traveled by the PC Drum is con- verted to a corresponding number of printed Not inhibited *1 PC Drum Charge...
Page 39: Maintenance Procedure (Periodical Check Parts)
3. Periodical check Field Service Ver. 1.0 Apr. 2005 Maintenance procedure (Periodical check parts) NOTE • The alcohol described in the cleaning procedure of Maintenance represents the isopropyl alcohol. 3.3.1 Replacing the Separation Roller Assy and Feed Roller 1. Slide out the Paper Feed Tray/1. 2.
Page 40: Replacing The Paper Dust Remover Assy
Field Service Ver. 1.0 Apr. 2005 3. Periodical check 3.3.2 Replacing the Paper Dust Remover Assy 1. Open the Right Door. 2. Remove the Imaging Unit. ☞ 11 3. Unhook the two tabs and remove the Paper Dust Remover Assy. 4035D008AB 3.3.3 Replacing the Imaging Unit (IU)
Page 41: Disassembly Of The Iu
3. Periodical check Field Service Ver. 1.0 Apr. 2005 3.3.4 Disassembly of the IU 1. Remove one screw in the rear of the IU and remove the harness cover. 4035D022AA 2. Remove two screws in the rear of the 4035D023AA 3.
Page 42: Replacing The Pc Drum
Field Service Ver. 1.0 Apr. 2005 3. Periodical check 5. Unplug one connector of the Main Erase. 4035D026AA 3.3.5 Replacing the PC Drum 1. Remove two screws and the pivot shaft. 4035D027AA 2. Remove the PC Drum. NOTE • Protect the PC Drum that has been removed with a protective cloth.
Page 43: Replacing The Ozone Filter
3. Periodical check Field Service Ver. 1.0 Apr. 2005 3.3.6 Replacing the Ozone Filter 1. Remove two screws and the Main Erase. 4035D029AB 2. Remove the Ozone Filter. 4035D030AA 3.3.7 Replacing the PC Drum Charge Corona Assy 1. Remove the PC Drum. 2.
Page 44: Cleaning Of The Pc Drum Paper Separator Fingers
Field Service Ver. 1.0 Apr. 2005 3. Periodical check 3.3.9 Cleaning of the PC Drum Paper Separator Fingers 1. Using a soft cloth dampened with alcohol, wipe the five Paper Separa- tor Fingers clean of dirt. 4035D033AA 3.3.10 Cleaning of the Ds Collars 1.
Page 45: Replacing The Developer
3. Periodical check Field Service Ver. 1.0 Apr. 2005 3.3.12 Replacing the Developer 1. Dump the developer. 4035D037AA <<How to Dump Developer>> • Dump developer on the surface of the Sleeve Roller by turning the gear in the direction of the arrow with the Developing Unit tilted as shown.
Page 46: Replacing The Atdc Sensor
Field Service Ver. 1.0 Apr. 2005 3. Periodical check 3.3.14 Replacing the ATDC Sensor 1. Separate the IU into the Drum Assy and Developing Assy. ☞ 12 2. Remove the Developer Scattering Prevention Plate. 3. Dump developer. 4. Unplug one connector, and remove one screw and the ATDC Sensor.
Page 47: Replacing The Image Transfer Roller Assy
3. Periodical check Field Service Ver. 1.0 Apr. 2005 2. Using a brush, apply a light coat of toner to the surface of the PC Drum. 4021U008AB 3. Hold both ends of the PC Drum with your both hands and turn the PC Drum a half turn in the direction of the arrow.
Page 48: Replacing The Fusing Unit
Field Service Ver. 1.0 Apr. 2005 3. Periodical check 3.3.17 Replacing the Fusing Unit 1. Remove the Rear Cover and Rear Right Cover. ☞ 31 2. Unplug two connectors of the Fusing Unit. 4035D045AA 3. Open the Right Door. 4. Remove four screws and the Fusing Unit.
Page 49: Service Tool
4. Service tool Field Service Ver. 1.0 Apr. 2005 Service tool CE Tool list Tool name Shape Parts No. Personnel Remarks Scanner/Mirrors Carriage 4034-7901-XX 1 for each Positioning Jigs 4034-7902-XX 4034F2C501DA Ds Collar Positioning Jigs 4021-7903-XX 4034F2C502DA Db Gap Adjusting Jigs 4021-7904-XX 4034F2C503DA PC Positioning Jig...
Page 50: Firmware Upgrade
Field Service Ver. 1.0 Apr. 2005 5. Firmware upgrade Firmware upgrade Preparations for Firmware rewriting 5.1.1 Installing the Driver NOTE • Since USB is used to upgrade the firmware, the host computer must be run on an OS of Windows 98 or later. •...
Page 51 5. Firmware upgrade Field Service Ver. 1.0 Apr. 2005 <For Windows Me/98> 1. Prepare the files necessary for upgrading the firmware, and copy them to PC. 2. Start the host computer. 3. Turn on the power switch of copier. 4. Use a USB cable to connect the copier to host computer. The “Add New Hardware Wizard”...
Page 52: Firmware Rewriting
Field Service Ver. 1.0 Apr. 2005 5. Firmware upgrade Firmware rewriting 5.2.1 Updating method 1. Turn ON the Power Switch of the copier. 2. Start the host computer. 3. Copy the “Update Software” folder and “Update” file to drive C. (Copy them into the highest directory on drive C.) 4.
Page 53 5. Firmware upgrade Field Service Ver. 1.0 Apr. 2005 9. Check the Display for status of the firmware upgrading sequence. <PWB-C/C> 4035D530CA NOTE • NEVER turn OFF and ON the Power Switch as long as the above screens are being displayed.
Page 54: Procedure When Upgrading The Firmware Has Failed
Field Service Ver. 1.0 Apr. 2005 5. Firmware upgrade 5.2.2 Procedure when Upgrading the Firmware has failed NOTE • Perform upgrading using BIOS only when upgrading from PC using ordinary USB connection has failed and the PC has not started properly. •...
Page 55 5. Firmware upgrade Field Service Ver. 1.0 Apr. 2005 7. Install the BIOS ROMs (U17, U19) on the Fax board. 4035D537AA 8. Attach the Fax board to Control board (PWB-C/C). 9. Turn on the power switch of copier. Following message will appear on message panel and copier waits for file data.
Page 56: Other
Field Service Ver. 1.0 Apr. 2005 6. Other Other Disassembly/Adjustment prohibited items A. Paint-locked Screws NOTE • Paint-locked screws show that the assembly or unit secured can only be adjusted or set at the factory and should not be adjusted, set, or removed in the field. B.
Page 57 6. Other Field Service Ver. 1.0 Apr. 2005 E. Other Screws not Marked with Red Paint (1) PH Unit Section PH Unit PH Unit Base Plate 4035D137AA (2) IR Unit Section Left Side Right Side 4035D136AA...
Page 58: Disassembly/Assembly/Cleaning List (Other Parts)
Field Service Ver. 1.0 Apr. 2005 6. Other Disassembly/Assembly/Cleaning list (Other parts) 6.2.1 Disassembly/Assembly parts list Section Part name Ref.Page ☞ Original Glass ☞ Control Panel ☞ Control Panel Left Cover ☞ Front Cover ☞ Paper Exit Cover ☞ Front Door ☞...
Page 59: Cleaning Parts List
6. Other Field Service Ver. 1.0 Apr. 2005 Section Part name Ref.Page ☞ Main Motor ☞ Power Unit Cooling Fan Motor ☞ Fusing Cooling Fan Motor ☞ Paper Size Sensor Assy ☞ Fusing Unit Interlock Switch ☞ Inch/Metric Sensor/1 Assy Others ☞...
Page 60: Disassembly/Assembly Procedure
Field Service Ver. 1.0 Apr. 2005 6. Other Disassembly/Assembly procedure 6.3.1 Exterior Parts 4035D047AB Part Name Removal Procedure Remove the Original Scanning Glass. → Remove one screw. → Original Glass Remove the holding bracket. → Remove the Original Glass. Remove the Control Panel Left Cover. → Remove two screws. → Remove one flat cable and unplug one connector.
Page 61 6. Other Field Service Ver. 1.0 Apr. 2005 4035D048AB Part Name Removal Procedure Remove the Upper Rear Cover. → Remove three screws. → Right Rear Cover Remove the Right Rear Cover. Remove the Upper Rear Cover. → Remove four screws. → Left Rear Cover Remove the Left Rear Cover.
Page 62: Master Board (Pwb-A)
Field Service Ver. 1.0 Apr. 2005 6. Other 6.3.2 Master Board (PWB-A) 1. Remove the Rear Cover. ☞ 31 2. Unplug all connectors from the Mas- ter Board. 4035D049AA 3. Remove four screws and the Master Board. 4035D050AA 6.3.3 Control Board (PWB-C/C) 1.
Page 63 6. Other Field Service Ver. 1.0 Apr. 2005 5. Remove six screws and the Control Board. 4035D053AB Cautions in replacing the Control Board: • When the Control Board (PWB-C/C) is replaced with a new one, Parameter Chip (U16) must be demounted from the old PWB-C/C and remounted on the new PWB- C/C.
Page 64: High Voltage Unit (Hv1)
Field Service Ver. 1.0 Apr. 2005 6. Other 6.3.4 High Voltage Unit (HV1) 1. Remove the Rear Cover. ☞ 31 2. Remove the Master Board. ☞ 33 3. Unplug all connectors from the High Voltage Unit. 4035D054AA 4. Remove two screws and the High Voltage Unit.
Page 65: Paper Size Detecting Board (Pwb-I)
6. Other Field Service Ver. 1.0 Apr. 2005 6. Remove eight screws and protective cover 2. 4035D056AB 7. Unplug all connectors from the Power Supply Unit. 4035D057AB 8. Remove six screws and the Power Supply Unit. 4035D523AA 6.3.6 Paper Size Detecting Board (PWB-I) 1.
Page 66: Heater Relay Board (Pwb-Ry): 200 V Area Only
Field Service Ver. 1.0 Apr. 2005 6. Other 4. Remove the lever. 4035D059AA 5. Unplug one connector and remove the Paper Size Detecting Board. 4035D060AA 6.3.7 Heater Relay Board (PWB-RY): 200 V area only 1. Remove the Front Cover and Left Cover. ☞...
Page 67: Manual Bypass
6. Other Field Service Ver. 1.0 Apr. 2005 6.3.9 Manual Bypass 1. Remove the Rear Right Cover. ☞ 31 2. Open the Right Door. 3. Remove two screws, unplug one connector, and remove the Manual Bypass. 4532D008AC 6.3.10 Manual Bypass (Duplex Unit) 1.
Page 68: Ph Unit
Field Service Ver. 1.0 Apr. 2005 6. Other 4. Unplug two connectors. 4035D063AA 5. Remove the Toner Hopper Unit. 4035D064AA 6. Remove two screws and the Toner Replenishing Motor. 4035D065AA 6.3.12 PH Unit 1. Remove the Front Cover, Left Cover, Rear Cover, Paper Exit Tray, and Rear Inside Cover.
Page 69: Disassembly Of The Fusing Unit
6. Other Field Service Ver. 1.0 Apr. 2005 3. Remove two cable holders of the flat cable. 4035D067AA 4. Remove the harness from one wiring saddle. 4035D068AA 5. Remove three screws (with springs) and the PH Unit. 4035D069AA 6.3.13 Disassembly of the Fusing Unit A.
Page 70 Field Service Ver. 1.0 Apr. 2005 6. Other 3. Remove the torsion coil spring and the Movable Guide Assy. 4035D145AA 4. Remove four shoulder screws, two washers, and the Fusing Roller/rt Cover. 4035D071AB 5. Remove two Bearings and the Fus- ing Roller/rt.
Page 71 6. Other Field Service Ver. 1.0 Apr. 2005 6. Remove one screw. Then, slide the Paper Separator Finger Assy in the direction of the arrow and take it off. 4035D072AA 7. Remove one screw and the Ther- mistor. 4035D073AA 8. Unhook springs and remove the four Paper Separator Fingers.
Page 72: Ccd Unit
Field Service Ver. 1.0 Apr. 2005 6. Other 6.3.14 CCD Unit A. Removal Procedure 1. Remove the Original Glass. ☞ 31 2. Remove four screws and the CCD Unit Cover. 4035D016AA 3. Mark a line along the profile of the CCD Unit mounting bracket as shown on the left.
Page 73: Scanner, Exposure Lamp, And Inverter Board (Pu2)
6. Other Field Service Ver. 1.0 Apr. 2005 B. Reinstallation Procedure 1. Position the CCD Unit along the marking line. Then, temporarily secure three screws at the center of each of the screw slots. 2. Adjust the position of the CCD Unit. ☞...
Page 74: Scanner Motor
Field Service Ver. 1.0 Apr. 2005 6. Other 5. Remove two screws, unplug one connector, and remove the Inverter Board. 4035D081AA 6. Remove two screws and the Expo- sure Lamp. 4035D082AA 6.3.16 Scanner Motor 1. Remove the Right Rear Cover. ☞...
Page 75: Scanner Drive Cables
6. Other Field Service Ver. 1.0 Apr. 2005 4. Snap off one C-ring. 5. Loosen four screws and remove the Scanner Motor harness from the gear case assy. 4035D533AA 6. Remove two screws and the Scan- ner Motor. 4035D534AA 6.3.17 Scanner Drive Cables A.
Page 76 Field Service Ver. 1.0 Apr. 2005 6. Other 3. Unhook the springs from the cable hooks at the front and rear. 4035D087AB 4. Remove the front cable from the cable pulley. 4035D088AA 5. Remove the rear cable from the cable pulley. 4035D089AA 6.
Page 77 6. Other Field Service Ver. 1.0 Apr. 2005 7. Remove one screw from the rear cable pulley. 4035D091AA 8. Snap off one C-ring from the front side of the Pulley Assy. 4035D092AA 9. Snap off one C-ring from the rear side of the Pulley Assy.
Page 78 Field Service Ver. 1.0 Apr. 2005 6. Other 11. Remove two screws from the rear side of the Pulley Assy and remove the gear. 12. Remove the cable from the cable pulley. 4035D095AA B. Reinstallation Procedure <Overall View> Wire pulley 2 Wire pulley 1 Pulley D Pulley C...
Page 79 6. Other Field Service Ver. 1.0 Apr. 2005 2. Wind the cable on side B around wire pulley 2 four turns counterclock- wise, starting with the slit at the bot- tom in the rear left of the pulley. 4035D111AA 3. Wind the cable on side A around wire pulley 2 four turns clockwise, starting with the slit at the top in the front left of the pulley.
Page 80 Field Service Ver. 1.0 Apr. 2005 6. Other 6. Wind the cable on side A around wire pulley 1 four turns counterclock- wise, starting with the slit at the bot- tom in the front left of the pulley. 4035D115AA 7. Wind the cable on side B around wire pulley 1 four turns clockwise, starting with the slit at the top in the rear left of the pulley.
Page 81 6. Other Field Service Ver. 1.0 Apr. 2005 12. Secure the front and rear cable pul- leys to the shaft using one screw each. NOTE • The direction in which the screw is installed differs between the front and rear. Note the correct direction. 4035D118AA 13.
Page 82 Field Service Ver. 1.0 Apr. 2005 6. Other 16. Wind the lower cable of wire pulley 2 around pulley C. Pulley C 4035D124AA 17. Wind the cable from pulley C around pulley D. NOTE • Wind the cable around the outer groove in pulley D.
Page 83: Main Motor
6. Other Field Service Ver. 1.0 Apr. 2005 21. Wind the upper cable of wire pulley 1 around pulley B and hook it onto the hook. NOTE Wind the cable around the inner groove in pulley B. 4035D123AA 22. Wind the upper cable of wire pulley 2 around pulley D and hook it onto the hook.
Page 84: Power Unit Cooling Fan Motor
Field Service Ver. 1.0 Apr. 2005 6. Other 6.3.19 Power Unit Cooling Fan Motor 1. Remove the Left Cover, Rear Cover, and Upper Rear Cover. ☞ 31 2. Remove the Master Board. 3. Remove the Control Board. ☞ 33 4. Remove nine screws and the protec- tive cover.
Page 85: Paper Size Sensor Assy
6. Other Field Service Ver. 1.0 Apr. 2005 5. Remove four screws and the Duct Assy. 4035D099AC 6. Remove seven screws and the mounting bracket. 4035D100AB 7. Remove two screws, unplug one connector, and remove the Fusing Cooling Fan Motor. 4035D101AA 6.3.21 Paper Size Sensor Assy...
Page 86: Fusing Unit Interlock Switch
Field Service Ver. 1.0 Apr. 2005 6. Other 4. Unplug two connectors and remove the Paper Size Sensor Assy. 4035D103AA 6.3.22 Fusing Unit Interlock Switch 1. Remove the Rear Cover. ☞ 31 2. Remove the harness from one wiring saddle. 4035D130AC 3.
Page 87 210 4035D541AA 4035D539AA for bizhub 162 5. Close the right door, and then use a tester to make sure that the Fusing Unit Interlock Switch is conducting between 2A and 2B. 6. Open the right door, and then use a tester to make sure that the Fusing Unit Interlock...
Page 88: Inch/Metric Sensor/1 Assy (3Rd Area Only)
2. Remove one screw, unplug one con- nector, and remove the Inch/Metric Sensor/1 Assy. 4035D141AA 6.3.24 Flickerless Resistor (Only for 200 V area of bizhub 162) 1. Remove the Rear Cover. ☞ 31 2. Remove the Master Board. ☞ 33 3.
Page 89: Cleaning Procedure
6. Other Field Service Ver. 1.0 Apr. 2005 Cleaning procedure NOTE • The alcohol described in the cleaning procedure represents the isopropyl alcohol. 6.4.1 Separation Roller 1. Remove the Separation Roller Assy. 2. Using a soft cloth dampened with alcohol, wipe the Separation Roller clean of dirt.
Page 90: Paper Dust Remover
Field Service Ver. 1.0 Apr. 2005 6. Other 6.4.4 Paper Dust Remover 1. Remove the Paper Dust Remover Assy. 2. Using a brush, whisk dust and dirt off the Paper Dust Remover. 4035D009AA 6.4.5 Bypass Transport Roller/Roll 1. Remove the Rear Right Cover. ☞...
Page 91: Mirrors
6. Other Field Service Ver. 1.0 Apr. 2005 6.4.6 Mirrors 1. Remove the Original Glass. ☞ 31 2. Using a soft cloth dampened with alcohol, wipe the mirrors clean of dirt. 4035D014AB 6.4.7 Lens 1. Remove the Original Glass. ☞ 31 2.
Page 92: Scanner Rails/Bearings
Field Service Ver. 1.0 Apr. 2005 6. Other 4. Using a soft cloth dampened with alcohol, wipe the CCD Sensor clean of dirt. 4035D018AA 6.4.9 Scanner Rails/Bearings 1. Remove the Original Glass. ☞ 31 2. Using a soft cloth dampened with alcohol, wipe the Scanner rails and Bearings clean of dirt.
Page 93: Charge Neutralizing Plate
6. Other Field Service Ver. 1.0 Apr. 2005 6.4.12 Charge Neutralizing Plate 1. Open the Right Door. 2. Using a soft cloth dampened with alcohol, wipe the Charge Neutraliz- ing Plate clean of dirt. NOTE • Use care not to allow the Image Transfer Roller to be touched with alcohol.
Page 94 Field Service Ver. 1.0 Apr. 2005 6. Other 4. Using two screws, secure the Key Counter Socket. 4623D004AA 5. Using two screws, secure the Key Counter cover. 4623D005AA 6. Plug in the Key Counter. NOTE • When the Key Counter is mounted, set “Machine Counter Copying”...
Page 95 6. Other Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 96: Adjustment/Setting
Field Service Ver. 1.0 Apr. 2005 7. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. A.
Page 97: Utility Mode
8. Utility Mode Field Service Ver. 1.0 Apr. 2005 Utility Mode • Utility mode is used to make settings for the utility functions. Utility Mode function tree 1. AUTO PANEL RESET 2. ENERGY SAVE MODE 3. AUTO SHUT OFF 4. DENSITY (ADF) MACHINE SETTING 5.
Page 98: Utility Mode Function Setting Procedure
Field Service Ver. 1.0 Apr. 2005 8. Utility Mode Utility Mode function setting procedure 8.2.1 Procedure 1. Press the Utility key. 2. The Utility mode screen will appear. 8.2.2 Exiting • Press the Panel Reset key. 8.2.3 Changing the setting value in Utility Mode functions •...
Page 99: Paper Source Setup
8. Utility Mode Field Service Ver. 1.0 Apr. 2005 D. DENSITY (ADF) Purpose/Use To set the reading image density level when the Automatic Document Feeder is used. NOTE • The low image density is set as the default value to prevent a dirty copy from being produced.
Page 100: User Management
Field Service Ver. 1.0 Apr. 2005 8. Utility Mode B. TRAY1 PAPER Purpose/Use To set the type and size of the paper loaded in Paper Feed Tray/1. Setting/ • The default setting is “PLAIN” and “AUTO.” Procedure <Step> 1. Select the type of paper. “PLAIN”...
Page 101: Admin. Management
8. Utility Mode Field Service Ver. 1.0 Apr. 2005 8.3.4 ADMIN. MANAGEMENT • ADMIN. MANAGEMENT is used to make various settings after the administrator number set using the Service mode has been entered. <Admin. Management Mode Setting Procedure> 1. Press the Utility key. 2.
Page 102: Copy Setting 1
Field Service Ver. 1.0 Apr. 2005 8. Utility Mode <COPY TRACK DATA?> Purpose/Use • To display or clear the total count value of a specific account. • To clear the total count values of all accounts under control. Setting/ <Display/Clear Procedure> Procedure 1.
Page 103: Copy Setting 2
8. Utility Mode Field Service Ver. 1.0 Apr. 2005 E. BINDING POS. Purpose/Use To set the first page to be scanned when copies are made from a book, whether it is on the left or on the right. Setting/ LEFT RIGHT Procedure F.
Page 104 Field Service Ver. 1.0 Apr. 2005 8. Utility Mode C. OUTPUT PRIORITY Purpose/Use To set the priority finishing function, either Non-Sort, Sort, or Group. Setting/ • The default setting is “NON.” Procedure “NON” SORT GROUP D. 4IN1 COPY ORDER Purpose/Use To set the layout of copy images in 4in1 copies.
Page 105: Adjustment Item List
9. Adjustment item list Field Service Ver. 1.0 Apr. 2005 Adjustment item list Replacement Part/Service Job Tray1 Adjustment/Setting Items ID Adjust VG Adjust Leading Edge Erase Trailing Edge Erase Service's Choice Vertical Edge Erase Loop Adjust (Tray1) Fuser Temp CCD APS Size PRN Main Regist PRN Sub Regist CCD Main Zoom...
Page 106 Field Service Ver. 1.0 Apr. 2005 9. Adjustment item list ✽ This table shows the list of adjustment items when replacing a part. Items are numbered by the priority if there is any. DF-605 DF-502 PF-502 MB-501 1, 3 *: Check when setting is changed.
Page 107 9. Adjustment item list Field Service Ver. 1.0 Apr. 2005 NOTE • Before executing a Memory Clear, be sure to take notes of the settings and adjust- ment data of Utility, Tech. Rep., Security, and Adjust modes. After the Memory Clear has been executed, re-enter those data.
Page 108: 10. Service Mode
Field Service Ver. 1.0 Apr. 2005 10. Service Mode 10. Service Mode • The Service mode is used to check, set, adjust, or register the various service functions. 10.1 Service Mode function setting procedure NOTE • Care must be used to ensure that only the personnel who are involved in service jobs know the procedure to enter the Service mode.
Page 109: 10.2 Service Mode Function Tree
10. Service Mode Field Service Ver. 1.0 Apr. 2005 10.2 Service Mode function tree SHIPMENT DESTINATION MAINTENANCE COUNTER IU LIFE STOP MODE ID ADJUST VG ADJUST FUSER TEMP. Ad (PLAIN) FUSER TEMP. Ad (THICK) FUSER TEMP. Ad (OHP) LEADING EDGE ERASE 1.
Page 110 Field Service Ver. 1.0 Apr. 2005 10. Service Mode TOTAL COUNTER SIZE COUNTER PM COUNTER MAINTENANCE COUNTER SUPPLIES LIFE COUNT. 3. COUNTER APPLICATION COUNTER SCAN COUNTER PAPER SIZE COUNTER MISFEED COUNTER TROUBLE COUNTER TONER DENSITY LEVEL PROCESS CONTROL MAIN F/W VER. ENGINE F/W VER.
Page 111 10. Service Mode Field Service Ver. 1.0 Apr. 2005 REDUCTION2 REDUCTION1 7. FIXED ZOOM CHANGE EXPANSION1 EXPANSION2 PANEL BUZZER TEST 8. FACTORY TEST RAM TEST Service Mode MEMORY CLEAR PM COUNTER MAINTENANCE COUNTER SUPPLIES LIFE COUNT. APPLICATION COUNTER 9. CLEAR DATA SCAN COUNTER PAPER SIZE COUNTER MISFEED COUNTER...
Page 112: 10.3 Setting In The Service Mode
Field Service Ver. 1.0 Apr. 2005 10. Service Mode 10.3 Setting in the Service Mode 10.3.1 SERVICE’S CHOICE • SERVICE’S CHOICE is used to make the various service settings. A. SHIPMENT DESTINATION Purpose/Use To select the display of the fixed zoom ratios and paper sizes according to the applica- ble marketing area.
Page 113 When the type of paper is changed Setting/ • The default setting is “0.” Procedure Setting range: -1 to +2 <Temperature table for adjusting fusing temperature for plain paper> For bizhub 162 Mode selected in Service’s Choice Paper width Setting value Mode 1 Mode 3 Fusing Heater Lamp temperature 200 °C...
Page 114 When fusing failure occurs Setting/ • The default setting is “0.” Procedure Setting range: -1 to +1 <Temperature table for adjusting fusing temperature for special paper> For bizhub 162 Mode selected in Service’s Choice Paper width Setting value Mode 1 Mode 3 Fusing Heater Lamp temperature 210 °C...
Page 115 When fusing failure occurs Setting/ • The default setting is “0.” Procedure Setting range: -1 to +1 <Temperature table for adjusting fusing temperature for OHP film> For bizhub 162 Mode selected in Service’s Choice Paper width Setting value Mode 1 Mode 3 Fusing Heater Lamp temperature 180 °C...
Page 116 Field Service Ver. 1.0 Apr. 2005 10. Service Mode LEADING EDGE ERASE Purpose/Use To adjust the erase width on the leading edge of the image by varying the laser emis- sion timing. ✽ When the PH Unit has been replaced Setting/ •...
Page 117 10. Service Mode Field Service Ver. 1.0 Apr. 2005 K. VERTICAL EDGE ERASE Purpose/Use To adjust the erase width on both edges of the image (in CD direction) by varying the laser emission timing. ✽ When the PH Unit has been replaced Setting/ Select the erase width value in the CD direction.
Page 118 Field Service Ver. 1.0 Apr. 2005 10. Service Mode N. LOOP ADJUST (DUPLEX): bizhub 210 only Purpose/Use To adjust the length of the loop formed in the paper before the Synchronizing Roller. ✽ When a skew feed, fold, or misfeed of paper occurs ✽...
Page 119: Adjust
10. Service Mode Field Service Ver. 1.0 Apr. 2005 10.3.2 ADJUST A. PRN MAIN REGIST Function Test Copy Adjust Purpose/Use To adjust by varying the starting position of image writing in the main scanning direc- tion. ✽ When the image on the copy deviates in the CD direction ✽...
Page 120 Field Service Ver. 1.0 Apr. 2005 10. Service Mode B. PRN SUB REGIST Function Test Copy Adjust Purpose/Use To adjust by varying the starting position of image writing in the sub scanning direction. ✽ When the image on the copy deviates in the FD direction ✽...
Page 121 10. Service Mode Field Service Ver. 1.0 Apr. 2005 C. CCD MAIN ZOOM Function Test Copy Adjust Purpose/Use To adjust variations in machining and installation accuracy of different IR parts by vary- ing the scanning zoom ratio in the main scanning direction. ✽...
Page 122 Field Service Ver. 1.0 Apr. 2005 10. Service Mode D. CCD SUB ZOOM Function Test Copy Adjust Purpose/Use To adjust variations in machining and installation accuracy of different IR parts by vary- ing the scanning zoom ratio in the sub scanning direction. ✽...
Page 123 10. Service Mode Field Service Ver. 1.0 Apr. 2005 E. CCD MAIN REGIST Function Test Copy Adjust Purpose/Use To adjust variations in machining and installation accuracy of different IR parts by vary- ing the starting position of image scanning in the main scanning direction. ✽...
Page 124 Field Service Ver. 1.0 Apr. 2005 10. Service Mode F. CCD SUB REGIST Function Test Copy Adjust Purpose/Use To adjust variations in machining and installation accuracy of different IR parts by vary- ing the starting position of image scanning in the sub scanning direction. ✽...
Page 125 10. Service Mode Field Service Ver. 1.0 Apr. 2005 H. ADF MAIN REGIST ✽ appears only when the Automatic Document Feeder (DF-502) or Duplexing Document Feeder (DF-605: bizhub 210 only) is installed Function Test Copy Adjust Purpose/Use To adjust variations in machining and installation accuracy of different parts by varying the scanning start position in the main scanning direction when the Automatic Docu- ment Feeder is used.
Page 126: Counter
Field Service Ver. 1.0 Apr. 2005 10. Service Mode L. ADF REG. LOOP2 ✽ appears only when the Duplexing Document Feeder (DF-605: bizhub 210 only) is installed Purpose/Use To adjust the length of loop formed in the original before the Registration Roller. ✽...
Page 127 10. Service Mode Field Service Ver. 1.0 Apr. 2005 C. PM COUNTER Purpose/Use • To display the count of the number of times each of different parts of the copier has been used. • The count should be cleared when the corresponding PM part is replaced. Setting/ 1: BYPASS Procedure...
Page 128 14: OTHER 15: PLAIN PAPER 16: RECYCLE PAPER 17: SPECIAL PAPER 18: 1-SIDE PAPER (should not be used only for bizhub 162) 19: OHP 20: THICK PAPER 21: ENVELOPE • To clear the count, use “Clear Data” of the Service mode.
Page 129 10. Service Mode Field Service Ver. 1.0 Apr. 2005 J. TROUBLE COUNTER Purpose/Use To display the count of the number of malfunctions detected according to the malfunc- tion code. Setting/ C0000: Main Motor malfunction Procedure C0044: ADF Cooling Fan failure (should not be used only for bizhub 210) C0045: Fusing Cooling Fan Motor malfunction C004E: Power Unit Cooling Fan Motor malfunction C0070: Toner Replenishing Motor malfunction...
Page 130: Display
Field Service Ver. 1.0 Apr. 2005 10. Service Mode 10.3.4 DISPLAY • DISPLAY displays various types of information. A. TONER DENSITY LEVEL Purpose/Use To display the current output value of ATDC sensor. Refer to the following table for actual T/C values. ✽...
Page 131: Function
10. Service Mode Field Service Ver. 1.0 Apr. 2005 G. ADF F/W VER. Purpose/Use To display the ADF firmware version information. ✽ Only when the optional Duplexing Document Feeder (DF-605) is mounted H. MAIN RAM SIZE Purpose/Use To display the main memory size. PCL RAM SIZE Purpose/Use To display the PCL memory size.
Page 132 Field Service Ver. 1.0 Apr. 2005 10. Service Mode C. ATDC AUTO ADJUST Purpose/Use To make an automatic adjustment of the ATDC Sensor. ✽ At setup ✽ When developer has been changed ✽ When IU has been replaced Setting/ <Step> Procedure 1.
Page 133 10. Service Mode Field Service Ver. 1.0 Apr. 2005 G. CCD MOVE TO HOME Purpose/Use To move the Scanner to its home position and fix it at the home position. ✽ When transporting the copier Setting/ • Pressing the Start key will move the Scanner toward the left from its standby position. Procedure <Step>...
Page 134: Admin. Registration
Field Service Ver. 1.0 Apr. 2005 10. Service Mode 10.3.6 ADMIN. REGISTRATION • ADMINISTRATOR NUMBER REGISTRATION is used to register or change the adminis- trator number required when entering the Admin. Management function of the Utility mode. <Step> 1. Using the 10-Key Pad, type the 6-digit administrator number (000000 to 999999) to be registered or changed.
Page 135: Factory Test
10. Service Mode Field Service Ver. 1.0 Apr. 2005 E. Latin America (Metric) Setting name Default fixed zoom ratio Setting range REDUCTION2 51% to 70% REDUCTION1 71% to 99% EXPANSION1 115% 101% to 140% EXPANSION2 141% 141% to 199% F. Latin America (Inch) Setting name Default fixed zoom ratio Setting range...
Page 136: Clear Data
Field Service Ver. 1.0 Apr. 2005 10. Service Mode 10.3.9 CLEAR DATA • CLEAR DATA is used to clear data of various types. A. MEMORY CLEAR Purpose/Use To clear the setting values listed on the right, resetting them to the default values. Setting/ •...
Page 137 10. Service Mode Field Service Ver. 1.0 Apr. 2005 J. ADF BACKUP CLEAR (bizhub 210 only) Purpose/Use To clear the values adjusted with ADF SENSOR ADJUST and the values adjusted with Org. Width Detect. ✽ When PBA-CONT board has been replaced. ✽...
Page 138: Security
Field Service Ver. 1.0 Apr. 2005 11. Security 11. Security 11.1 Security Function Setting Procedure • Security is used to set the security functions. 11.1.1 Procedure 1. Call the Service mode to the screen. 2. Press the following keys in this order: Stop →...
Page 139: Mechanical Adjustment
12. Mechanical adjustment Field Service Ver. 1.0 Apr. 2005 12. Mechanical adjustment 12.1 Adjustment of the Position of the Scanner and 2nd/3rd Mir- rors Carriage NOTE • This adjustment is to be made when the Scanner Drive Cables has been replaced or rewound.
Page 140: Ccd Unit Position Adjustment
Field Service Ver. 1.0 Apr. 2005 12. Mechanical adjustment 12.2 CCD Unit Position Adjustment NOTE • This adjustment is to be made when the CCD Unit has been replaced. <Adjustment Standard> • Adjust so that the amount of error falls within ±1.0% of the length to be measured. •...
Page 141 12. Mechanical adjustment Field Service Ver. 1.0 Apr. 2005 12.3 Adjustment of the Gap between the Doctor Blade and Sleeve Roller (Db Adjustment) NOTE • This adjustment is to be made when an image problem (uneven density, low ID, gradation reproducibility failure, etc.) occurs. <Adjustment Standard>...
Page 142 Field Service Ver. 1.0 Apr. 2005 12. Mechanical adjustment 7. Using a small piece of paper, remove developer from the shaded area on the surface of the Sleeve Roller and put it in the Developer Mixing Cham- ber. 8. Remove the developer left on the surface of the Sleeve Roller.
Page 143: Manual Bypass (For The Optional Ad-504) Cd Registration Adjustment Bizhub 210 Only
12. Mechanical adjustment Field Service Ver. 1.0 Apr. 2005 12.4 Manual Bypass (for the optional AD-504) CD Registration Adjustment *bizhub 210 only NOTE • This adjustment is to be made when the PH Unit has been replaced. <Adjustment Procedure> 1. Load the Paper Feed Tray/1 with A4 crosswise paper. 2.
Page 144: Introduction
Field Service Ver. 1.0 Apr. 2005 13. Introduction Troubleshooting 13. Introduction • Information required for troubleshooting and steps that must be performed are described in this chapter. 13.1 Electrical Components Check Procedure • If a paper misfeed or malfunction occurs, perform the following operations to check the condition of the electrical components.
Page 145: Switch
13. Introduction Field Service Ver. 1.0 Apr. 2005 13.1.2 Switch Step Check Result Action Replace the switch. Does the input signal (NO) of the control board change from L Replace the control to H when the switch is activated? board. Not Use 4025T523AB 13.1.3...
Page 146: Motor
Field Service Ver. 1.0 Apr. 2005 13. Introduction 13.1.5 Motor Step Check Result Action Replace the control Does the LOCK signal switch to H when the machine goes into board. Replace the standby? motor. Replace the motor. Does the REM signal of the master board change from H to L Replace the control when the motor is turned on? board.
Page 147: Jam Display
14. Jam Display Field Service Ver. 1.0 Apr. 2005 14. Jam Display 14.1 Misfeed Display • When a paper misfeed occurs, the Error indicator lights up steadily and the Display gives a corresponding message. 4980P502DA C4506P298CA Display Message Misfeed/Paper Location Ref.
Page 148: Sensor Layout
Field Service Ver. 1.0 Apr. 2005 14. Jam Display 14.2 Sensor layout 14.2.1 System Mounted with DF-502, PF-502 and MB-501. 4035T501AA Exit Paper Sensor (PC3) Registration Sensor (PC3/AF) Synchronizing Roller Sensor (PC1) Separator Sensor (PC4/AF) Paper Set Sensor/Bypass (PC2) Paper Exit Sensor (PC5/AF) Paper Take-Up Sensor (PC12/PF)
Page 149: Solution
14. Jam Display Field Service Ver. 1.0 Apr. 2005 14.3 Solution 14.3.1 Initial Check Items • When a paper misfeed occurs, first perform the following initial checks. Check Item Action Does paper meet product specifications? Replace paper. Replace paper. Is the paper curled, wavy, or damp? Instruct the user on the correct paper stor- age procedures.
Page 150: Misfeed At The Paper Feed Tray/1 Paper Take-Up Section
Field Service Ver. 1.0 Apr. 2005 14. Jam Display 14.3.2 Misfeed at the Paper Feed Tray/1 Paper Take-up Section A. Detection Timing Type Description Paper Take-Up • The leading edge of the paper does not unblock the Synchronizing Roller Sen- Section misfeed sor (PC1) even after the lapse of a given period of time after the Paper Take-up detection...
Page 151: Misfeed At The Manual Bypass Paper Take-Up Section
14. Jam Display Field Service Ver. 1.0 Apr. 2005 14.3.3 Misfeed at the Manual Bypass Paper Take-up Section A. Detection Timing Type Description Manual Bypass • The leading edge of the paper does not unblock the Synchronizing Roller Sen- paper take-up sor (PC1) even after the lapse of a given period of time after the Paper Take-up section misfeed Solenoid/Bypass (SL2) has been energized.
Page 152 Field Service Ver. 1.0 Apr. 2005 14. Jam Display 14.3.4 Misfeed at the Multiple Bypass Paper Take-up Section (When the optional Multiple Bypass MB-501 is mounted) A. Detection Timing Type Description Paper take-up • The leading edge of the paper does not unblock the Synchronizing Roller Sen- section misfeed sor (PC1) even after the lapse of a given period of time after the Paper Take-up detection...
Page 153: Field Service Ver. 1.0 Apr
14. Jam Display Field Service Ver. 1.0 Apr. 2005 14.3.5 Misfeed at the Paper Feed Unit Paper Take-up/Vertical Transport Section (When the optional Paper Feed Unit PF-502 is mounted) A. Detection Timing Type Description Paper take-up/ • The leading edge of the paper does not unblock the Synchronizing Roller Sen- vertical transport sor (PC1) even after the lapse of a given period of time after the Paper Take-up section misfeed...
Page 154: Misfeed At The Paper Separating Section
Field Service Ver. 1.0 Apr. 2005 14. Jam Display 14.3.6 Misfeed at the Paper Separating Section A. Detection Timing Type Description • The Exit Paper Sensor (PC3) is not blocked even after the lapse of a given period of time after the paper has unblocked the Synchronizing Roller Sensor (PC1).
Page 155: Misfeed At The Fusing/Exit Section
14. Jam Display Field Service Ver. 1.0 Apr. 2005 14.3.7 Misfeed at the Fusing/Exit Section A. Detection Timing Type Description Fusing/exit section • The Exit Paper Sensor (PC3) is not unblocked even after the lapse of a given misfeed detection period of time after the Synchronizing Roller Sensor (PC1) has been blocked.
Page 156 Field Service Ver. 1.0 Apr. 2005 14. Jam Display 14.3.8 Misfeed at the Document Take-up Section (When the optional Automatic Document Feeder DF-502 is mounted) A. Detection Timing Type Description Document take-up • The Separator Sensor (PC4/AF) is not blocked even after the lapse of a given section misfeed period of time after the Main Motor (M1/AF) has been energized.
Page 157 14. Jam Display Field Service Ver. 1.0 Apr. 2005 14.3.9 Misfeed at the Document Transport Section (When the optional Automatic Document Feeder DF-502 is mounted) A. Detection Timing Type Description Document • The Registration Sensor (PC3/AF) is not blocked even after the lapse of a given transport section period of time after the Main Motor (M1/AF) has been energized.
Page 158 Field Service Ver. 1.0 Apr. 2005 14. Jam Display 14.3.10 Misfeed at the Document Exit Section (When the optional Automatic Document Feeder DF-502 is mounted) A. Detection Timing Type Description Document exit • The Paper Exit Sensor (PC5/AF) is not blocked even after the lapse of a given section misfeed period of time after the Main Motor (M1/AF) has been energized.
Page 159: Malfunction Code
15. Malfunction code Field Service Ver. 1.0 Apr. 2005 15. Malfunction code 15.1 Trouble code • The copier’s CPU performs a self-diagnostics function that, on detecting a malfunction, gives the corresponding malfunction code and maintenance call mark on the Touch Panel.
Page 160 Field Service Ver. 1.0 Apr. 2005 15. Malfunction code Code Item Description • The surface temperature of the Fusing Roller does not reach a given level even after the lapse of a given period of time during a warm-up cycle. C0500 Warm-up failure From room temperature to 100°C...
Page 161 15. Malfunction code Field Service Ver. 1.0 Apr. 2005 Code Item Description • The Scanner Home Position Sensor (PC10) does not go from HIGH to LOW when the Scanner Motor (M5) is ener- gized for a given number of steps after the sequence to bring the Scanner back to its home position has been Faulty Scanner Home started at the end of a scan motion and during re-shading.
Page 162 Field Service Ver. 1.0 Apr. 2005 15. Malfunction code Code Item Description Startup failure • A LOW Polygon Motor (M2) Lock signal is not detected within a given period of time that begins 1 sec. after the Polygon Motor has started turning. Lock signal fault: Unstable after the first Lock signal has been detected •...
Page 163: How To Reset
15. Malfunction code Field Service Ver. 1.0 Apr. 2005 15.2 How to reset Code Description Procedure C0000 Main Motor malfunction C0044 ADF Cooling Fan Failure C0045 Fusing Cooling Fan Motor malfunction • Turn OFF and ON the Power Switch. Power Supply Cooling Fan Motor malfunc- C004E tion C0070 Toner Replenishing Motor malfunction...
Page 164: Solution
Field Service Ver. 1.0 Apr. 2005 15. Malfunction code 15.3 Solution 15.3.1 C0000: Main Motor malfunction A. Detection Timing Trouble Code Description • The Main Motor (M1) Lock signal remains HIGH for a continuous 1-sec. period C0000 at any time 1 sec. after the Main Motor has started turning. B.
Page 165: C0044: Adf Cooling Fan Failure
15. Malfunction code Field Service Ver. 1.0 Apr. 2005 15.3.2 C0044: ADF Cooling Fan Failure (When the optional Duplexing Document Feeder DF-605 is mounted) A. Detection Timing Trouble Code Description • The ADF Fan Motor Lock signal remains set to H for a set period of time while C0044 the EDH Fan Motor is turning.
Page 166: C0045: Fusing Cooling Fan Motor Malfunction
Field Service Ver. 1.0 Apr. 2005 15. Malfunction code 15.3.3 C0045: Fusing Cooling Fan Motor Malfunction A. Detection Timing Trouble Code Description • The Fusing Cooling Fan Motor (M3) Lock signal remains HIGH for a continuous C0045 1-sec. period while the Fusing Cooling Fan Motor is turning at full speed or decelerated speed.
Page 167: C004E: Power Supply Cooling Fan Motor Malfunction
15. Malfunction code Field Service Ver. 1.0 Apr. 2005 15.3.4 C004E: Power Supply Cooling Fan Motor Malfunction A. Detection Timing Trouble Code Description • The Power Supply Cooling Fan Motor (M4) Lock signal remains HIGH for a con- C004E tinuous 1-sec. period while the Power Supply Cooling Fan Motor Remote signal remains ON (for full-speed rotation) or OFF (for decelerated-speed rotation).
Page 168: C0070: Toner Replenishing Motor Malfunction
Field Service Ver. 1.0 Apr. 2005 15. Malfunction code 15.3.5 C0070: Toner Replenishing Motor Malfunction A. Detection Timing Trouble Code Description • The Toner Bottle Home Position Sensor (PC7) outputs a HIGH signal for a con- tinuous 3.5-sec. period while the Toner Bottle is turning. C0070 •...
Page 169: C0210: Abnormal Image Transfer Voltage
15. Malfunction code Field Service Ver. 1.0 Apr. 2005 15.3.6 C0210: Abnormal Image Transfer Voltage A. Detection Timing Trouble Code Description • The image transfer voltage remains more than 100 V for a continuous given C0210 period of time while the PC Drum remains stationary. B.
Page 170: C0500: Warm-Up Failure
Field Service Ver. 1.0 Apr. 2005 15. Malfunction code 15.3.7 C0500: Warm-up Failure 15.3.8 C0501: Warm-up Failure 2 (bizhub 210 Only) 15.3.9 C0510: Fusing Failure (Abnormally Low Fusing Temperature) 15.3.10 C0511: Fusing Failure (Abnormally Low Fusing Temperature 2) (bizhub 210 Only) 15.3.11 C0520: Fusing Failure (Abnormally High Fusing Temperature) 15.3.12...
Page 171 15. Malfunction code Field Service Ver. 1.0 Apr. 2005 B. Detection Timing Relevant Electrical Components Fusing Roller Heater Lamp (H1) Fusing Roller Thermostat (TS1) Fusing Roller Sub Heater Lamp (H2) Fusing Unit Interlock Switch (S2) Fusing Roller Thermistor Power Supply Unit (PU1) Fusing Roller Sub Thermistor (TH2) Master Board (PWB-A) WIRING DIAGRAM...
Page 172 Field Service Ver. 1.0 Apr. 2005 15. Malfunction code WIRING DIAGRAM Ref. Location Step Operations Page Control signal (Electrical Components) Check the Fusing Roller Heater Lamp (H1) for continuity and correct – – – or replace as necessary. Check the Fusing Roller Sub Heater Lamp (H2) for continuity and correct –...
Page 173: C0650: Faulty Scanner Home Position Sensor
15. Malfunction code Field Service Ver. 1.0 Apr. 2005 15.3.13 C0650: Faulty Scanner Home Position Sensor A. Detection Timing Trouble Code Description • The Scanner Home Position Sensor (PC10) does not go from HIGH to LOW when the Scanner Motor (M5) is energized for a given number of steps after the sequence to bring the Scanner back to its home position has been started at the end of a scan motion and during re-shading.
Page 174: C0F32: Faulty Atdc Sensor
Field Service Ver. 1.0 Apr. 2005 15. Malfunction code 15.3.14 C0F32: Faulty ATDC Sensor 15.3.15 C0F33: Improperly Adjusted ATDC Sensor A. Detection Timing Trouble Code Description • The measurement taken by the ATDC Sensor (UN1) at a time 2.0 sec. after the Main Motor (M1) has started turning is less than 5% (greater than 4.63 V).
Page 175: C1038: Engine Connection Failure
15. Malfunction code Field Service Ver. 1.0 Apr. 2005 15.3.16 C1038: Engine Connection Failure A. Detection Timing Trouble Code Description Master Board (PWB-A) to Control Board (PWB-C/C) connection failure • There is no acknowledge signal transmitted from the Master Board (PWB-A) to Control Board (PWB-C/C) for 1.5 sec.
Page 176: C1200: Faulty Asic/Memory
Field Service Ver. 1.0 Apr. 2005 15. Malfunction code 15.3.17 C1200: Faulty ASIC/Memory A. Detection Timing Trouble Code Description ASIC/memory (for image and control) fault C1200 • A write or read error occurs with SRAM on the Control Board (PWB-C/C). B.
Page 177: C1300: Polygon Motor Malfunction
15. Malfunction code Field Service Ver. 1.0 Apr. 2005 15.3.18 C1300: Polygon Motor Malfunction 15.3.19 C13F0: Faulty HSYNC A. Detection Timing Trouble Code Description Startup failure • A LOW Polygon Motor (M2) Lock signal is not detected within a given period of time that begins 1 sec.
Page 178: C133B: Communication With Option Error
Field Service Ver. 1.0 Apr. 2005 15. Malfunction code 15.3.20 C133B: Communication with Option Error 15.3.21 C133D: ROM Check Error A. Detection Timing Trouble Code Description • It is not possible to communicate with the Printer Board within a predetermined C133B period of time during a print cycle.
Page 179: C14A3: Ir Fluorescent Lamp Fault
15. Malfunction code Field Service Ver. 1.0 Apr. 2005 15.3.23 C14A3: IR Fluorescent Lamp Fault A. Detection Timing Trouble Code Description The Exposure Lamp (LA2) of the Scanner fails to turn ON. C14A3 • The intensity of the Exposure Lamp is a predetermined value or less during shading and re-shading.
Page 180: Miscellaneous Errors
Field Service Ver. 1.0 Apr. 2005 15. Malfunction code 15.4 Miscellaneous Errors 15.4.1 Flash ROM Error • The copier determines that there is an error if writing to the flash ROM fails during upgrading of the firmware. • When the Power Switch is turned ON, the Error indicator lights up steadily and a corre- sponding message appears on the Display.
Page 181: Power Supply Trouble
16. Power supply trouble Field Service Ver. 1.0 Apr. 2005 16. Power supply trouble 16.1 The copier does not turn ON Step Check Result Action A malfunction code appears when the Power • Go to step 2. Switch is turned ON. •...
Page 182: Image Quality Problem
Field Service Ver. 1.0 Apr. 2005 17. Image quality problem 17. Image quality problem 17.1 How to identify problematic part • In this chapter, troubleshooting is divided into “initial checks” and “troubleshooting proce- dures classified by image failures.” • If any image failure has occurred, first make the initial checks, then proceed to the corre- sponding image failure troubleshooting procedure.
Page 183: Identification Of The Faulty System
17. Image quality problem Field Service Ver. 1.0 Apr. 2005 17.1.2 Identification of the Faulty System • Determine if the failure is attributable to an input system (IR) or output system (engine). Check Result Action Full-size Reduced Input system Copy made at a reduced (IR) ratio 1177T04YA...
Page 184: Solution
Field Service Ver. 1.0 Apr. 2005 17. Image quality problem 17.2 Solution 17.2.1 Image Reading Section: Blank copy A. Typical Faulty Images 4011T035AA B. Troubleshooting Procedure Step Check Result Action CCD Board (PWB-J) connector is loose. • Reconnect. • Reconnect. •...
Page 185: Image Reading Section: Black Copy
17. Image quality problem Field Service Ver. 1.0 Apr. 2005 17.2.2 Image Reading Section: black copy A. Typical Faulty Images 4011T036AA B. Troubleshooting Procedure Step Check Result Action Exposure Lamp turns ON when the Power Switch is turned Go to step 3. Exposure Lamp is abnormally lit (flickers or abnormally Go to step 4.
Page 186: Image Reading Section: Low Image Density
Field Service Ver. 1.0 Apr. 2005 17. Image quality problem 17.2.3 Image Reading Section: Low image density A. Typical Faulty Images 4011T003AA B. Troubleshooting Procedure Step Check Result Action Shading sheet reading portion (the portion on the back- side of the Original Glass to which Original Width Scale is •...
Page 187: Image Reading Section: Foggy Background Or Rough Image
17. Image quality problem Field Service Ver. 1.0 Apr. 2005 17.2.4 Image Reading Section: Foggy background or rough image A. Typical Faulty Images 4011T004AA B. Troubleshooting Procedure Step Check Result Action Original Glass is dirty. • Clean. Scanner mirrors are dirty. •...
Page 188: Image Reading Section: Black Streaks Or Bands
Field Service Ver. 1.0 Apr. 2005 17. Image quality problem 17.2.5 Image Reading Section: Black streaks or bands A. Typical Faulty Images 4011T017AA 4011T023AA B. Troubleshooting Procedure Step Check Result Action Original Glass is dirty, scratchy, worn, or damaged. • Clean or change. Shading sheet reading portion (the portion on the back- side of the Original Glass to which Original Width Scale is •...
Page 189: Image Reading Section: Black Spots
17. Image quality problem Field Service Ver. 1.0 Apr. 2005 17.2.6 Image Reading Section: Black spots A. Typical Faulty Images 4011T521AA B. Troubleshooting Procedure Step Check Result Action Original Glass is dirty or scratchy. • Clean. CCD Board (PWB-J) connector is loose. •...
Page 190: Image Reading Section: Blank Streaks Or Bands
Field Service Ver. 1.0 Apr. 2005 17. Image quality problem 17.2.7 Image Reading Section: Blank streaks or bands A. Typical Faulty Images 4011T015AA 4011T020AA B. Troubleshooting Procedure Step Check Result Action Original Glass is dirty, scratchy, worn, or damaged. • Clean or change. Shading sheet reading portion (the portion on the back- side of the Original Glass to which Original Width Scale is •...
Page 191: Image Reading Section: Uneven Image Density
17. Image quality problem Field Service Ver. 1.0 Apr. 2005 17.2.8 Image Reading Section: Uneven image density A. Typical Faulty Images 4011T525AA B. Troubleshooting Procedure Step Check Result Action Original Glass is dirty, scratchy, worn, or damaged. • Clean or change. Shading sheet reading portion (the portion on the back- side of the Original Glass to which Original Width Scale is •...
Page 192: Image Reading Section: Gradation Reproduction Failure
Field Service Ver. 1.0 Apr. 2005 17. Image quality problem 17.2.9 Image Reading Section: Gradation reproduction failure A. Typical Faulty Images 4011T526AA B. Troubleshooting Procedure Step Check Result Action Original Glass is dirty, scratchy, worn, or damaged. • Clean or change. Shading sheet reading portion (the portion on the back- side of the Original Glass to which Original Width Scale is •...
Page 193: Image Reading Section: Periodically Uneven Image
17. Image quality problem Field Service Ver. 1.0 Apr. 2005 17.2.10 Image Reading Section: Periodically uneven image A. Typical Faulty Images 4011T528AA B. Troubleshooting Procedure Step Check Result Action Scanner Motor (M5) is securely fastened using the dedi- • Secure in position. cated fixing screws.
Page 194: Image Reading Section: Moire
Field Service Ver. 1.0 Apr. 2005 17. Image quality problem 17.2.11 Image Reading Section: Moire A. Typical Faulty Images 4011T040AA B. Troubleshooting Procedure Step Check Result Action • Change the original Moire distortions recur even after the orientation of original mode (select one other has been changed.
Page 195: Printer Section: Blank Copy
17. Image quality problem Field Service Ver. 1.0 Apr. 2005 17.2.12 Printer Section: Blank copy A. Typical Faulty Images 4011T035AA B. Troubleshooting Procedure Step Check Result Action Imaging Unit is installed correctly. • Reinstall. Connector between the Imaging Unit and copier is dirty. •...
Page 196: Printer Section: Black Copy
Field Service Ver. 1.0 Apr. 2005 17. Image quality problem 17.2.13 Printer Section: Black copy A. Typical Faulty Images 4011T036AA B. Troubleshooting Procedure Step Check Result Action PC Drum Charge Corona grid mesh and Comb Electrode • Reinstall. are loose. PC Drum Charge Corona contact is dirty, scratchy, folded, •...
Page 197: Printer Section: Low Image Density
17. Image quality problem Field Service Ver. 1.0 Apr. 2005 17.2.14 Printer Section: Low image density A. Typical Faulty Images 4011T003AA B. Troubleshooting Procedure Step Check Result Action The image changes when “Toner Replenisher” is exe- • Replenish the supply of cuted.
Page 198: Printer Section: Foggy Background Or Rough Image
Field Service Ver. 1.0 Apr. 2005 17. Image quality problem 17.2.15 Printer Section: Foggy background or rough image A. Typical Faulty Images 4011T004AA B. Troubleshooting Procedure Step Check Result Action The image changes when “ID Adjust” and “VG Adjust” • Readjust. For details, see are executed.
Page 199: Printer Section: Black Streaks Or Bands
17. Image quality problem Field Service Ver. 1.0 Apr. 2005 17.2.16 Printer Section: Black streaks or bands A. Typical Faulty Images 4011T017AA 4011T023AA B. Troubleshooting Procedure Step Check Result Action PC Drum is dirty or scratchy. • Clean or change. Foreign matter (such as paper dust) sticks to the Cleaning •...
Page 200: Printer Section: Black Spots
Field Service Ver. 1.0 Apr. 2005 17. Image quality problem 17.2.17 Printer Section: Black spots A. Typical Faulty Images 4011T521AA B. Troubleshooting Procedure Step Check Result Action Toner is present along the paper path. • Clean. PC Drum is dirty or scratchy. •...
Page 201: Printer Section: Blank Streaks Or Bands
17. Image quality problem Field Service Ver. 1.0 Apr. 2005 17.2.18 Printer Section: Blank streaks or bands A. Typical Faulty Images 4011T015AA 4011T020AA B. Troubleshooting Procedure Step Check Result Action PC Drum ground terminal is dirty, scratchy, deformed, or • Clean, correct, or damaged.
Page 202: Printer Section: Void Areas
Field Service Ver. 1.0 Apr. 2005 17. Image quality problem 17.2.19 Printer Section: Void areas A. Typical Faulty Images 4011T008AA B. Troubleshooting Procedure Step Check Result Action Foreign matter is present along the paper path. • Remove foreign matter. Paper dust plugs up the Paper Dust Remover. •...
Page 203: Printer Section: Smear On Back
17. Image quality problem Field Service Ver. 1.0 Apr. 2005 17.2.20 Printer Section: Smear on back A. Typical Faulty Images 4011T009AA B. Troubleshooting Procedure Step Check Result Action Toner is spilled over area inside copier. • Clean interior. Toner is present along the paper path. •...
Page 204: Printer Section: Uneven Image Density
Field Service Ver. 1.0 Apr. 2005 17. Image quality problem 17.2.21 Printer Section: Uneven image density A. Typical Faulty Images 4011T525AA B. Troubleshooting Procedure Step Check Result Action PC Drum ground plate is dirty, scratchy, deformed, worn, • Clean, correct, or or damaged.
Page 205: Printer Section: Gradation Reproduction Failure
17. Image quality problem Field Service Ver. 1.0 Apr. 2005 17.2.22 Printer Section: Gradation reproduction failure A. Typical Faulty Images 4011T526AA B. Troubleshooting Procedure Step Check Result Action PC Drum is dirty. • Clean. Image Transfer Roller is dirty, scratchy, deformed, worn, or •...
Page 206: Printer Section: Periodically Uneven Image
Field Service Ver. 1.0 Apr. 2005 17. Image quality problem 17.2.23 Printer Section: Periodically uneven image A. Typical Faulty Images 4011T528AA B. Troubleshooting Procedure Step Check Result Action IU is securely fastened using the dedicated fixing screws. • Secure in position. PH Unit is securely fastened using the dedicated fixing •...
Page 207 17. Image quality problem Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 208 SERVICE MANUAL FIELD SERVICE Fax Kit (FK-505) 2005.04 Ver. 1.0...
Page 210 After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 212 Field Service Ver. 1.0 Apr. 2005 CONTENTS General Product specifications ..................... 1 Data Flow Diagram ....................2 Maintenance Firmware upgrade ....................5 Upgrading the Main Firmware (Fax Board)............5 2.1.1 Installing the Driver ..................5 Firmware rewriting ....................7 2.2.1 Procedure for Upgrading the Main Firmware ..........
Page 213 Field Service Ver. 1.0 Apr. 2005 7.3.1 MACHINE SETTING................... 30 7.3.2 PAPER SOURCE SETUP................32 7.3.3 USER MANAGEMENT ................33 7.3.4 ADMIN. MANAGEMENT................33 7.3.5 COPY SETTING 1 ..................37 7.3.6 COPY SETTING 2 ..................38 7.3.7 FAX REGISTRATION.................. 39 7.3.8 TX OPERATION ..................
Page 214 Field Service Ver. 1.0 Apr. 2005 11.2 Default soft switch setting for each market area 1 ..........102 11.3 Default soft switch setting for each market area 2 ..........104 11.4 Default soft switch setting for each market area 3 ..........106 11.5 Default soft switch setting for each market area 4 ..........
Page 215 Field Service Ver. 1.0 Apr. 2005 11.7.33 SOFT SWITCH: #33 ................. 137 11.7.34 SOFT SWITCH: #34 ................. 137 11.7.35 SOFT SWITCH: #35 ................. 138 11.7.36 SOFT SWITCH: #36 ................. 139 11.7.37 SOFT SWITCH: #37 ................. 140 11.7.38 SOFT SWITCH: #38 ................. 141 11.7.39 SOFT SWITCH: #39 .................
Page 216 Field Service Ver. 1.0 Apr. 2005 12.3 Table of Reference Code .................. 160 12.4 How to Analyze the T30 Protocol Monitor ............161 Troubleshooting Fax Error ......................169 13.1 Communication Error..................169 13.1.1 Outline....................... 169 13.1.2 Error occurring during transmission ............169 13.1.3 Error occurring during reception ...............
Page 217 Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 218: Product Specifications
Field Service Ver. 1.0 Apr. 2005 1. Product specifications General Product specifications General Compatibility Scanning Resolution TX Mode Resolution CD direction (dpi) FD direction (dpi) Memory TX FINE S_FINE Non memory TX FINE S_FINE Line PSTN/ PBX Data Transmission Rate 33.6 kbps (V.34 JBIG) Coding Method MH/ MR/ MMR/ JBIG...
Page 219: Data Flow Diagram
1. Product specifications Field Service Ver. 1.0 Apr. 2005 Data Flow Diagram 4508D507CA A. Memory TX Data Flow 4508D508CA...
Page 220 Field Service Ver. 1.0 Apr. 2005 1. Product specifications B. RX & Printing Data Flow 4508D508CA C. I-FAX Data Flow 4508D510CA...
Page 221 1. Product specifications Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 222: Maintenance
Field Service Ver. 1.0 Apr. 2005 2. Firmware upgrade Maintenance Firmware upgrade Upgrading the Main Firmware (Fax Board) 2.1.1 Installing the Driver NOTE • Since USB is used to upgrade the firmware, the host computer must be run on an OS of Windows 98 or later.
Page 223 2. Firmware upgrade Field Service Ver. 1.0 Apr. 2005 <For Windows Me/98> 1. Prepare the files necessary for upgrading the firmware, and copy them to PC. 2. Start the host computer. 3. Turn on the power switch of machine. 4. Use a USB cable to connect the machine to host computer. The “Add New Hardware Wizard”...
Page 224: Firmware Rewriting
Field Service Ver. 1.0 Apr. 2005 2. Firmware upgrade Firmware rewriting 2.2.1 Procedure for Upgrading the Main Firmware 1. Turn ON the Power Switch of the machine. 2. Start the host computer. 3. Copy the “Update Software” folder and “Update” file to drive C. (Copy them into the highest directory on drive C.) 4.
Page 225 2. Firmware upgrade Field Service Ver. 1.0 Apr. 2005 9. Check the Display for status of the firmware upgrading sequence. <FAX Board> 4508D506CA NOTE • NEVER turn OFF and ON the Power Switch as long as the above screens are being displayed.
Page 226: Procedure When Upgrading The Firmware Has Failed
Field Service Ver. 1.0 Apr. 2005 2. Firmware upgrade 2.2.2 Procedure when Upgrading the Firmware has failed NOTES • Perform upgrading using BIOS only when upgrading from PC using ordinary USB connection has failed and the PC has not started properly. •...
Page 227 2. Firmware upgrade Field Service Ver. 1.0 Apr. 2005 7. Attach the Fax board to Control board (PWB-C/C). 8. Turn on the power switch of machine. Following message will appear on message panel and machine waits for file data. 4035D538AA 9.
Page 228: Other
Field Service Ver. 1.0 Apr. 2005 3. Other Other Disassembly/Adjustment prohibited items A. Paint-locked Screws NOTE • Paint-locked screws show that the assembly or unit secured can only be adjusted or set at the factory and should not be adjusted, set, or removed in the field. B.
Page 229 3. Other Field Service Ver. 1.0 Apr. 2005 E. Other Screws not Marked with Red Paint (1) PH Unit Section PH Unit PH Unit Base Plate 4035D137AA (2) IR Unit Section Left Side Right Side 4035D136AA...
Page 230: Disassembly/Assembly Procedure
Field Service Ver. 1.0 Apr. 2005 3. Other Disassembly/Assembly procedure 3.2.1 FAX Board and NCU Boards 1. Remove the Rear Cover. (9 screws) 2. Disconnect the speaker and battery connectors from the Fax Board. 4508D503AA 3. Remove the ground terminal of the NCU Board from the rear frame.
Page 231 3. Other Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 232: Adjustment/Setting
Field Service Ver. 1.0 Apr. 2005 4. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. A.
Page 233: Control Panel Descriptions
5. Control Panel Descriptions Field Service Ver. 1.0 Apr. 2005 Control Panel Descriptions Names of Control Panel Parts and Their Functions Control Panel Parts and Their Functions C4034o001CB Key Name Function “Error” indicator Flashes when an error has occurred. Lights up while data is being printed from the computer and [Printer] key/indicator flashes while data is being sent.
Page 234 Field Service Ver. 1.0 Apr. 2005 5. Control Panel Descriptions Key Name Function [Finishing] key Used to select a copy “Finishing” function. Used to specify different scaling proportions for the vertical [X/Y Zoom] key and horizontal directions. Press to make copies with the dark- and light-colored areas [Neg.
Page 235 5. Control Panel Descriptions Field Service Ver. 1.0 Apr. 2005 C4034o070EA Key Name Function Press to enter Scan mode. The indicator lights up in green to indicate that the machine is in Scan mode. [Scan] key (Available only when the Network Interface Card NC-502 and the Internet Fax &...
Page 236 Field Service Ver. 1.0 Apr. 2005 5. Control Panel Descriptions 32 33 34 35 36 37 38 39 Auto RX Resolution Phone Book Speed Dial Redial/ Memory TX Speaker Pause Function C4508o001CA Key Name Function “Memory TX” indicator Light up when the memory transmission function is selected. “Auto RX”...
Page 237: Status Mode
6. Status Mode Field Service Ver. 1.0 Apr. 2005 Status Mode • The total number of pages printed and scanned since this machine was installed can be checked. • Results of 60 past faxes sent and received and counter information are displayed on the LCD, and various reports are printed.
Page 238: Status Mode Setting Procedure
Field Service Ver. 1.0 Apr. 2005 6. Status Mode Status Mode Setting Procedure 6.2.1 Procedure 1. Press the Status key. 2. The first Status screen appears. 6.2.2 Exiting • Press the Panel Reset key. 6.2.3 Changing the Status Mode Functions 1.
Page 239: Print Report
6. Status Mode Field Service Ver. 1.0 Apr. 2005 6.2.6 PRINT REPORT Functions • TX Result Report : Prints the transmission result report. • RX Result Report : Prints the reception result report. • Activity Report : Prints the transmission/reception result report. •...
Page 240 Field Service Ver. 1.0 Apr. 2005 6. Status Mode • Activity report (example) ACTIVITY REPORT NAME:ABC 123 TEL:1234567 DATE:Dec.01.2003 15:12 No. SESSION DATE TIME TX/RX DESTINATION STATION PAGE DURATION MODE RESULT AAA NEWYORK 0034 JAN.22 20:07 TX--- 00:01'12” 012345678 -2.4 ZZZ LONDON 0048 JAN.23 14:20...
Page 241 6. Status Mode Field Service Ver. 1.0 Apr. 2005 • Speed dial list (example) SPEED DIAL LIST NAME:ABC 123 TEL:1234567 DATE:Dec.01.2003 15:12 SP-NO. DESTINATION STATION DESTINATION NUMBER DETAIL SET DATE SP-001 SYDNEY OFFICE 0P111222333444 33.6 JAN.26.2004 • Key setting list (example) KEY SETTING LIST NAME:ABC 123 TEL:1234567...
Page 242 Field Service Ver. 1.0 Apr. 2005 6. Status Mode • Machine status list (Page1: example) MACHINE STATUS LIST NAME:ABC 123 TEL:1234567 DATE:Dec.01.2004 15:12 ..MACHINE SETTING.. AUTO RESET (min.) ENERGY SAVE MODE (min.) AUTO SHUT OFF (min.) DENSITY (ADF) MODE 1 DENSITY (BOOK) MODE 1 PRINT DENSITY...
Page 243 6. Status Mode Field Service Ver. 1.0 Apr. 2005 • Machine status list (Page2: example) MACHINE STATUS LIST NAME:ABC 123 TEL:1234567 DATE:Dec.01.2004 15:12 ..TX OPERATIONS.. SCAN CONTRAST LIGHT DARK RESOLUTION STANDARD DEFAULT TX MEMORY TX HEADER ..RX OPERATIONS.. MEMORY RX MODE NO.
Page 244 Field Service Ver. 1.0 Apr. 2005 6. Status Mode • Configuration page (example) KONICA MINOLTA XXXXXXX Printer Configuration Page Printer Information Printer F/W: 100 Maser F/W: 100 Total Count: 000000 Size Count: 000000 Printer Configuration Printer Memory: 16Mbytes TRAY 1: A4...
Page 245: Utility Mode
7. Utility Mode Field Service Ver. 1.0 Apr. 2005 Utility Mode • Utility mode is used to make settings for the utility functions. Utility Mode Function Tree 1. AUTO PANEL RESET 2. ENERGY SAVE MODE 3. AUTO SHUT OFF 4. DENSITY (ADF) 5.
Page 246 Field Service Ver. 1.0 Apr. 2005 7. Utility Mode 1. ONE-TOUCH DIAL 2. SPEED DIAL 3. GROUP DIAL FAX REGISTRATION 4. PROGRAM DIAL 5. BATCH TX 6. MAILBOX 7. RELAY BOX 1. SCAN CONTRAST 2. RESOLUTION TX OPERATION 3. DEFAULT TX 4.
Page 247: Utility Mode Setting Procedure
7. Utility Mode Field Service Ver. 1.0 Apr. 2005 Utility Mode Setting Procedure 7.2.1 Procedure 1. Press the Utility key. 2. The Utility mode screen will appear. 7.2.2 Exiting • Press the Panel Reset key. 7.2.3 Changing the Setting Values in Utility Mode Functions •...
Page 248 Field Service Ver. 1.0 Apr. 2005 7. Utility Mode D. DENSITY (ADF) Functions/Use • To set the reading image density level when the Automatic Document Feeder is used. NOTE The low image density is set as the default value to prevent a dirty copy from being produced.
Page 249: Paper Source Setup
7. Utility Mode Field Service Ver. 1.0 Apr. 2005 J. INITIAL MODE Functions/Use • This function can be used to set the mode (Copy mode or Fax mode) that the machine starts up in or returns to after the Control Panel is reset. Setting/Procedure •...
Page 250: User Management
Field Service Ver. 1.0 Apr. 2005 7. Utility Mode 7.3.3 USER MANAGEMENT A. DRUM DEHUMIDIFY Functions/Use • To run a drum dry sequence. ✽ The drum dry sequence is run when an image problem occurs due to conden- sation formed on the surface of the PC Drum as a result of a sudden change in temperature or an increased humidity.
Page 251 7. Utility Mode Field Service Ver. 1.0 Apr. 2005 <ACCESS NO. REG.?> Functions/Use • To register a 3-digit (001 to 999) access number used for the copy track function, or to change or delete a previously set access number. Setting/Procedure <Registration Procedure> 1.
Page 252 Field Service Ver. 1.0 Apr. 2005 7. Utility Mode C. REMOTE MONITOR Functions/Use • To set the access right when monitoring a user machine from a remote location on the Service side. • RSD is used for remote monitoring. Setting/Procedure • The default setting is “LIMITED”. “LIMITED”...
Page 253 7. Utility Mode Field Service Ver. 1.0 Apr. 2005 NOTE Precautions for Changing the Setting of ADMIN. MANAGEMENT/REMOTE MONITOR If the user machine setting has been changed from “LIMITED” to “FULL” or vice versa while RSD (Remote Setup Diagnostic) communication is established, perform the following operations: •...
Page 254: Copy Setting 1
Field Service Ver. 1.0 Apr. 2005 7. Utility Mode 7.3.5 COPY SETTING 1 • COPY SETTING 1 is used to set the default values for different copy functions. A. PAPER PRIORITY Functions/Use • To set the priority paper source. Setting/Procedure • The default setting is “1ST”. “1ST”...
Page 255 7. Utility Mode Field Service Ver. 1.0 Apr. 2005 H. SMALL ORIGINAL Functions/Use • To set whether to enable or disable copying when an original of a size smaller than the detectable one is loaded in the Auto Paper mode. Setting/Procedure •...
Page 256: Fax Registration
Field Service Ver. 1.0 Apr. 2005 7. Utility Mode F. DUPLEX COPY • Appears only when the AD-504 (bizhub 180 / bizhub 210 only) is installed Functions/Use • To select whether to enable or disable 2-sided copying. Setting/Procedure • This function should not be used. 7.3.7 FAX REGISTRATION A.
Page 257 7. Utility Mode Field Service Ver. 1.0 Apr. 2005 D. PROGRAM DIAL Functions/Use • This function can be used to program one-touch dial keys (No. 12 to 15) with fax numbers and a transmission/reception function (such as timer transmission or polling reception), allowing that function to be carried out by pressing just the corresponding one-touch dial key.
Page 258: Tx Operation
Field Service Ver. 1.0 Apr. 2005 7. Utility Mode G. RELAY BOX Functions/Use • This function can be used to program the relay boxes in order for this machine (acting as a relay station) to receive a document from another fax machine (transmitting station), then transmit the document to multiple recipients (receiv- ing stations).
Page 259: Rx Operation
7. Utility Mode Field Service Ver. 1.0 Apr. 2005 D. HEADER Functions/Use • This function can be used to set the default setting (“ON” or “OFF”) for adding the header (date sent, sender's name and fax number, etc.) when sending faxes. •...
Page 260 Field Service Ver. 1.0 Apr. 2005 7. Utility Mode B. No. of RINGS Functions/Use • This function can be used to set the number of rings between 1 and 16 until the call is answered. Setting/Procedure • The default setting is “2” (marketing area: standard). •...
Page 261 7. Utility Mode Field Service Ver. 1.0 Apr. 2005 Recording Footer Length of received image Printing paper size Less than 289 mm 1 page with 100 % 290 mm to 385 mm 1 page with (289 mm / image length)% reduction 386 mm to 570 mm Divide into 2 pages with 100 % 571 mm to 851 mm...
Page 262 Field Service Ver. 1.0 Apr. 2005 7. Utility Mode 100 % RX mode All receiving data is divided into 2 pages or more, and is printed. Recording Footer Length of received image Printing paper size Less than 412 mm 1 page in 230 mm or less, it prints to A4 413 mm to 816 mm Divide into 2 pages 817 mm to 1,220 mm...
Page 263 7. Utility Mode Field Service Ver. 1.0 Apr. 2005 Cut mode • The data that is larger than 1-page record area is cut and not recorded (to 18 mm). Recording Footer Length of received image Printing paper size Less than 412 mm 1 page 413 mm to 436 mm Print into 1 page.
Page 264 Field Service Ver. 1.0 Apr. 2005 7. Utility Mode Recording Footer Length of received image Printing paper size Less than 271 mm 1 page 272 mm to 295 mm Print into 1 page. 1 mm to 24 mm of end is cut. 296 mm to 534 mm Divide into 2 pages 535 mm to 558 mm...
Page 265 7. Utility Mode Field Service Ver. 1.0 Apr. 2005 D. RX PRINT Functions/Use • This function can be used to set whether the fax is only printed after all docu- ment pages have been received (“MEMORY RX”) or printing begins as soon as the first page of the document is received (“PRINT RX”).
Page 266 Field Service Ver. 1.0 Apr. 2005 7. Utility Mode G. FOOTER Functions/Use • This function can be used to set whether or not the reception information (RX data and time, RX management number, RX page number, Transmitter's ID) is printed at the bottom of each received document. Setting/Procedure •...
Page 267: Comm. Setting
7. Utility Mode Field Service Ver. 1.0 Apr. 2005 7.3.10 COMM. SETTING A. TONE/PULSE Functions/Use • This function can be used to specify the dialing system. If this function is not cor- rectly set to the type of dialing system used, faxes cannot be sent. Select the correct setting after checking which type of dialing system is used by your tele- phone line.
Page 268: Reporting
Field Service Ver. 1.0 Apr. 2005 7. Utility Mode 7.3.11 REPORTING A. ACTIVITY REPORT Functions/Use • Every 60 transmissions/receptions, a report can be printed to show the results of the transmissions/receptions. This function can be used to set whether the report is printed automatically when the 60th transmission/ reception is reached.
Page 269 7. Utility Mode Field Service Ver. 1.0 Apr. 2005 B. USER FAX No. Functions/Use • User fax number is set to TSI (Transmitting Station Identification), CSI (Called Subscriber Identification) during communication. A symbol is printed on header and Status list, but only figure is set to TSI, CSI signal. This is checked with the communication permission ID registered at destination station in case of Closed network.
Page 270: Service Mode
Field Service Ver. 1.0 Apr. 2005 8. Service Mode Service Mode • The Service mode is used to check, set, adjust, or register the various service functions. Service Mode Function Setting Procedure NOTE • Care must be used to ensure that only the personnel who are involved in service jobs know the procedure to enter the Service mode.
Page 271: Service Mode Function Tree
8. Service Mode Field Service Ver. 1.0 Apr. 2005 Service Mode Function Tree MARKETING AREA SHIPMENT DESTINATION MAINTENANCE COUNTER IU LIFE STOP MODE ID ADJUST VG ADJUST FUSER TEMP. Ad (PLAIN) FUSER TEMP. Ad (THICK) 1. SERVICE’S CHOICE FUSER TEMP. Ad (OHP) LEADING EDGE ERASE TRAILING EDGE ERASE VERTICAL EDGE ERASE...
Page 272 Field Service Ver. 1.0 Apr. 2005 8. Service Mode TOTAL COUNTER SIZE COUNTER PM COUNTER MAINTENANCE COUNTER SUPPLIES LIFE COUNT. 3. COUNTER APPLICATION COUNTER SCAN COUNTER PAPER SIZE COUNTER MISFEED COUNTER TROUBLE COUNTER TONER DENSITY LEVEL PROCESS CONTROL MAIN F/W VER. ENGINE F/W VER.
Page 273 8. Service Mode Field Service Ver. 1.0 Apr. 2005 SERVICE DATA LIST 7. REPORT ERROR CODE LIST T.30 PROTOCOL LIST 8. ADMIN. REGISTRATION REDUCTION2 REDUCTION1 9. FIXED ZOOM CHANGE EXPANSION1 EXPANSION2 SIGNAL TEST RELAY TEST DIAL TEST 10. FACTORY TEST VOLUME TEST PANEL BUZZER TEST Service Mode...
Page 274: Setting In The Service Mode
Field Service Ver. 1.0 Apr. 2005 8. Service Mode Setting in the Service Mode 8.3.1 SERVICE’S CHOICE • SERVICE’S CHOICE is used to make the various service settings. A. MARKETING AREA • Set the marketing area. • If you change the marketing area, the soft switch will change automatically. NOTES •...
Page 275 8. Service Mode Field Service Ver. 1.0 Apr. 2005 MARKETING AREA Setting Procedure • Use the one touch key or using [ ▲ / ▼ ] key to select any number from 1 to 27. One Touch Marketing area One Touch Marketing area STANDARD SOUTH AFRICA...
Page 276 Field Service Ver. 1.0 Apr. 2005 8. Service Mode C. MAINTENANCE COUNTER Functions/Use • To enter an appropriate counter value (0 to 999999) as the tentative mainte- nance time. • Specify the setting on maintenance counter to “1” or “2”: If the maintenance life is reached, the maintenance call (M1) or Tech.
Page 277 • When the type of paper is changed Setting/Procedure • The default setting is “0”. “0” Setting range : -1 to +2 <Temperature table for adjusting fusing temperature for plain paper> For bizhub 162 Mode selected in Service’s Choice Paper width Setting value Mode 1...
Page 278 • When fusing failure occurs Setting/Procedure • The default setting is “0”. “0” Setting range : -1 to +1 <Temperature table for adjusting fusing temperature for special paper> For bizhub 162 Mode selected in Service’s Choice Paper width Setting value Mode 1...
Page 279 • When fusing failure occurs Setting/Procedure • The default setting is “0”. “0” Setting range : -1 to +1 <Temperature table for adjusting fusing temperature for OHP film> For bizhub 162 Mode selected in Service’s Choice Paper width Setting value Mode 1...
Page 280 Field Service Ver. 1.0 Apr. 2005 8. Service Mode J. LEADING EDGE ERASE Functions • To adjust the erase width on the leading edge of the image by varying the laser emission timing. • When the PH unit has been replaced •...
Page 281 8. Service Mode Field Service Ver. 1.0 Apr. 2005 L. VERTICAL EDGE ERASE Functions • To adjust the erase width on both edges of the image (in CD direction) by vary- ing the laser emission timing. • When the PH unit has been replaced •...
Page 282 Field Service Ver. 1.0 Apr. 2005 8. Service Mode O. LOOP ADJUST (DUPLEX) *bizhub 180 / bizhub 210 Only Functions • To adjust the length of the loop formed in the paper before the Synchronizing Roller. • When a skew feed, fold, or misfeed of paper occurs •...
Page 283 8. Service Mode Field Service Ver. 1.0 Apr. 2005 T. TX LEVEL Functions/Use • PSK/FSK signal output level. Setting/Procedure • The default setting is “-9 dBm”. -2 dBm -3 to -8 dBm “-9 dBm” -10 to -16 dBm -17 dBm U.
Page 284 Field Service Ver. 1.0 Apr. 2005 8. Service Mode AA.REPORT DESTINATION • Enter the telephone number for which the report is to be produced. • Fax number specifications: An up-to-20-digit number that may consist of “0-9”, “ * ”, and “#”.
Page 285 8. Service Mode Field Service Ver. 1.0 Apr. 2005 AB.TONER EMPTY REPORT Functions/Use • Select to generate a report to a specific destination when toner empty status occurs in the engine. Setting/Procedure • The default setting is “OFF”. “OFF” : Not to generate report. : Generate a report to report destination.
Page 286 Field Service Ver. 1.0 Apr. 2005 8. Service Mode AE. PROTOCOL REPORT Functions/Use • Print communication report. • Choose one from among the following. Setting/Procedure • The default setting is “OFF”. “OFF” : Disable T.30 communication report. : Print T.30 communication report. ON (ERROR) : Print T.30 communication report when an error occurs.
Page 287: Adjust
8. Service Mode Field Service Ver. 1.0 Apr. 2005 8.3.2 ADJUST Precautions for making test copies with functions from the “ADJUST” menu • The test pattern should be positioned vertically. • Use paper loaded into Tray1 to make the test copy. TEST PATTERN 1 TEST PATTERN 2 4035f3c001aa...
Page 288 Field Service Ver. 1.0 Apr. 2005 8. Service Mode B. PRN MAIN REGIST Functions • To adjust by varying the starting position of image writing in the main scanning direc- tion. • If the image on the copy deviates in the main scan direction •...
Page 289 8. Service Mode Field Service Ver. 1.0 Apr. 2005 C. PRN SUB REGIST Functions • To adjust by varying the starting position of image writing in the sub scanning direc- tion. • When the image on the copy deviates in the sun scan direction •...
Page 290 Field Service Ver. 1.0 Apr. 2005 8. Service Mode D. CCD MAIN ZOOM Functions • To adjust variations in machining and installation accuracy of different IR parts by varying the scanning zoom ratio in the main scanning direction. • When the CCD Unit has been replaced (After the CCD Unit has been adjusted for correct position) Adjustment •...
Page 291 8. Service Mode Field Service Ver. 1.0 Apr. 2005 E. CCD SUB ZOOM Functions • To adjust variations in machining and installation accuracy of different IR parts by varying the scanning zoom ratio in the sub scanning direction. • After the PRN MAIN REGIST and PRN SUB REGIST adjustments have been per- formed •...
Page 292 Field Service Ver. 1.0 Apr. 2005 8. Service Mode F. CCD MAIN REGIST Functions • To adjust variations in machining and installation accuracy of different IR parts by varying the starting position of image scanning in the main scanning direction. •...
Page 293 8. Service Mode Field Service Ver. 1.0 Apr. 2005 G. CCD SUB REGIST Functions • To adjust variations in machining and installation accuracy of different IR parts by varying the starting position of image scanning in the sub scanning direction. •...
Page 294 Field Service Ver. 1.0 Apr. 2005 8. Service Mode H. ADF SUB ZOOM • appears only when the DF-502 or DF-605 is installed. ☞ For details, see DF-502 or DF-605 Service Manual Functions • To adjust variations in machining and installation accuracy of different parts by varying the scanning zoom ratio in the sub scanning direction when the Auto- matic Document Feeder is used.
Page 295: Counter
8. Service Mode Field Service Ver. 1.0 Apr. 2005 M. ADF REG. LOOP2 • appears only when the DF-605 is installed. ☞ For details, see DF-605 Service Manual Functions • To adjust the length of loop formed in the original before the Registration Roller. •...
Page 296 14: OTHER 15: PLAIN PAPER 16: RECYCLE PAPER 17: SPECIAL PAPER 18: 1-SIDE PAPER (should not be used only for bizhub 162) 19: OHP 20: THICK PAPER 21: ENVELOPE • To clear the count, use “Clear Data” of the Service mode.
Page 297 14: ADF (EXIT) 15: ADF (REVERSE) *1 • To clear the count, use “Clear Data” of the Service mode. *1: should not be used only for bizhub 162 J. TROUBLE COUNTER Functions/Use • To display the count of the number of malfunctions detected according to the malfunction code.
Page 298: Display
Field Service Ver. 1.0 Apr. 2005 8. Service Mode 8.3.4 DISPLAY • DISPLAY displays various types of information. A. TONER DENSITY LEVEL • To display the current output value of ATDC sensor. • Refer to the following table for actual T/C values. •...
Page 299: Function
8. Service Mode Field Service Ver. 1.0 Apr. 2005 PCL RAM SIZE • To display the PCL memory size. • Only when the optional Printer Controller (IC-205) is mounted J. SERIAL NO. • To display the serial number of the machine. K.
Page 300 Field Service Ver. 1.0 Apr. 2005 8. Service Mode D. PRINT TEST PATTERN1 Functions • To produce a test pattern for image adjustments. • When skew, registration, or zoom ratio has been adjusted Setting/Procedure 1. Select the paper tray. 2. Select the test pattern 1. 3.
Page 301 8. Service Mode Field Service Ver. 1.0 Apr. 2005 H. CCD MOVE TO HOME Functions • To move the Scanner to its home position and fix it at the home position. • When transporting the machine Setting/Procedure • Pressing the Start key will move the Scanner toward the left from its standby position.
Page 302: Soft Switch
Field Service Ver. 1.0 Apr. 2005 8. Service Mode N. ADF SENSOR ADJUST ☞ For details, see DF-605 Service Manual Functions • To automatically adjust the detection level of original path sensor. • When each sensor is replaced • When original size detection error occurs 8.3.6 SOFT SWITCH •...
Page 303: Report
8. Service Mode Field Service Ver. 1.0 Apr. 2005 8.3.7 REPORT • The following list is selected, and press YES key. • After service mode ends, the list is automatically printed. A. SERVICE DATA LIST • Print service data list report and Error log history list. •...
Page 304 Field Service Ver. 1.0 Apr. 2005 8. Service Mode 1. Service Data List (example) SERVICE DATA LIST example) SW01 = Hex 01 = 0000 0001 Bit no. = 8 7 6 5 4 3 2 1 NAME:ABC 123 Bit No.8 = 0 Bit No.4 = 0 TEL:1234567 Bit No.7 = 0 Bit No.3 = 0 DATE:Mar.01.2005 15:12...
Page 305 8. Service Mode Field Service Ver. 1.0 Apr. 2005 SERVICE DATA LIST NAME:ABC 123 TEL:1234567 DATE:Mar.01.2005 15:12 -- RELAY BOX ID & PW -- NO.0 NO.1 NO.2 NO.3 NO.4 NO.5 NO.6 NO.7 NO.8 NO.9 -- SECTION PASSWORD -- NO.01 : 111 NO.02 : 555 NO.03 : 001 NO.04 :...
Page 306 Field Service Ver. 1.0 Apr. 2005 8. Service Mode 2. Error Log History List (example) The following table is the error log history. The table keeps the last 40 records only. ERROR LOG HISTORY LIST Index Error Maker Tele 0001: 0070 49EE 88634733507...
Page 307 8. Service Mode Field Service Ver. 1.0 Apr. 2005 B. ERROR CODE LIST • Print out error code as following table. (example) ERROR CODE LIST CODE ERROR TIMES CODE ERROR TIMES CODE ERROR TIMES 0001 00000000 0002 00000000 0003 00000000 0004 00000000 0005...
Page 308 Field Service Ver. 1.0 Apr. 2005 8. Service Mode C. T.30 PROTOCOL LIST • Print out T.30 or V8 protocol after communication. 1. SESSION NUMBER 2. FUNCTION NAME 3. DESTINATION NAME/TELEPHONE NUMBER 4. COMMUNICATION DATE & TIME 5. TOTAL PAGE NUMBER FOR THIS SESSION 6.
Page 309 8. Service Mode Field Service Ver. 1.0 Apr. 2005 V.34 Communication (example) PROTOCOL MONITOR REPORT NAME: ABC TEL:886 3 4733507 DATE: APR.10’97 12:20 SESSION FUNCTION DESTINATION STATION DATE TIME PAGE DURATION MODE RESULT 0001 DEC.02 15:00 00h00min15s ECM-12 22345678901234567890 DATA V.8 PROTOCOL DUMP FF 03 20 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 FF 03 40 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00...
Page 310: Fixed Zoom Change
Field Service Ver. 1.0 Apr. 2005 8. Service Mode 8.3.8 FIXED ZOOM CHANGE Functions/Use • FIXED ZOOM CHANGE is used to change the fixed zoom ratios. Setting/Procedure <Step> 1. Select the fixed zoom ratio that you wish to change. 2. Use the 10-Key Pad to type in the desired fixed zoom ratio. •...
Page 311: Factory Test
8. Service Mode Field Service Ver. 1.0 Apr. 2005 F. Latin America (Inch) Setting name Default fixed zoom ratio Setting range REDUCTION2 51% to 64% REDUCTION1 65% to 99% EXPANSION1 121% 101% to 128% EXPANSION2 129% 129% to 199% G. OEM1 US Setting name Default fixed zoom ratio Setting range...
Page 312: Clear Data
Field Service Ver. 1.0 Apr. 2005 8. Service Mode 8.3.10 CLEAR DATA • CLEAR DATA is used to clear data of various types. A. DRAM CLEAR • Clear all data in the memory file and free all memory to 100%, the user data are not affected.
Page 313 8. Service Mode Field Service Ver. 1.0 Apr. 2005 MODE Initialized Items Default Report/ List ☞ REPORTING ACTIVITY REPORT MACHINE STATUS LIST RESERV. REPORT TX RESULT REPORT RX RESULT REPORT ☞ INIRTIAL USER DATE & TIME None MACHINE STATUS LIST DATA USER FAX NO.
Page 314 Field Service Ver. 1.0 Apr. 2005 8. Service Mode C. MEMORY CLEAR Functions/Use • To clear the setting values listed on the lower, resetting them to the default val- ues. Setting/Procedure • Settings of the Utility mode • Settings of Service's Choice of the Service mode •...
Page 315: Security
9. Security Field Service Ver. 1.0 Apr. 2005 Security Security Function Setting Procedure • Security is used to set the security functions. 9.1.1 Procedure 1. Display the Service mode screen. 2. Press the Stop key, then the 9 key. 3. The Security mode screen appears. 9.1.2 Exiting •...
Page 316: 10. Mechanical Adjust
Field Service Ver. 1.0 Apr. 2005 10. Mechanical Adjust 10. Mechanical Adjust 10.1 Adjustment of Jumper Switches on NCU Board • Make the correct settings of the jumper switches at six places on the NCU Board accord- ing to the applicable marketing area. •...
Page 317: 11. Soft Switch Set
11. Soft Switch Set Field Service Ver. 1.0 Apr. 2005 11. Soft Switch Set • This machine is provided with a total of 64 soft switches used for making various adjust- ments. The initial values can be changed, defined to comply with the requirements unique to each individual country.
Page 318: 11.1 Default Setting
Field Service Ver. 1.0 Apr. 2005 11. Soft Switch Set 11.1 Default Setting 11.1.1 Country for each marketing area NOTES • A different country may be applicable depending on the communications stan- dard. • The marketing area settings can be set using the service’s choice of service mode. ☞...
Page 319 11. Soft Switch Set Field Service Ver. 1.0 Apr. 2005 11.2 Default soft switch setting for each market area 1 Marketing area Standard U.S.A. West europe Asia Soft switch (Initial setting) Bit No. Bit No. Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 # 01 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 # 02...
Page 320 Field Service Ver. 1.0 Apr. 2005 11. Soft Switch Set Marketing area Standard U.S.A. West europe Asia Soft switch (Initial setting) Bit No. Bit No. Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 # 38 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 # 39...
Page 321 11. Soft Switch Set Field Service Ver. 1.0 Apr. 2005 11.3 Default soft switch setting for each market area 2 Marketing area Austria China Germany Japan Soft switch Bit No. Bit No. Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 # 01 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 # 02...
Page 322 Field Service Ver. 1.0 Apr. 2005 11. Soft Switch Set Marketing area Austria China Germany Japan Soft switch Bit No. Bit No. Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 # 38 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 # 39...
Page 323 11. Soft Switch Set Field Service Ver. 1.0 Apr. 2005 11.4 Default soft switch setting for each market area 3 Marketing area Korea New Zealand South Africa Taiwan Soft switch Bit No. Bit No. Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 # 01 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 # 02...
Page 324 Field Service Ver. 1.0 Apr. 2005 11. Soft Switch Set Marketing area Korea New Zealand South Africa Taiwan Soft switch Bit No. Bit No. Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 # 38 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 # 39...
Page 325 11. Soft Switch Set Field Service Ver. 1.0 Apr. 2005 11.5 Default soft switch setting for each market area 4 Marketing area Marketing area Singapore Singapore Soft switch Soft switch Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 # 01 1 0 0 0 0 0 0 0...
Page 326: Soft Switch List
Field Service Ver. 1.0 Apr. 2005 11. Soft Switch Set 11.6 Soft Switch List Switch Bit No. Designation Page No. ☞ Detect CED or not after Dial # 01 V.34 CI signal byte number reserved ☞ Time between phase C to phase D signal in V.17 Header TX selection open to user # 02 Transmit RTN signal level criteria...
Page 327 11. Soft Switch Set Field Service Ver. 1.0 Apr. 2005 Switch Bit No. Designation Page No. ☞ Detect dial tone after pre-fix number Pulse dial allowed to select # 11 Protocol signal display mode DTMF high frequency dB value ☞ ECM Mode capability V.34 fall back level for V.34 TX.
Page 328 Field Service Ver. 1.0 Apr. 2005 11. Soft Switch Set Switch Bit No. Designation Page No. ☞ # 27 4/3/2/1 Immunity for dial tone receiver ☞ # 28 8/7/6/5 Time to dial after dial tone on the line ☞ # 29 5/4/3/2/1 Time to dial after size the line when dial tone detected ☞...
Page 329 11. Soft Switch Set Field Service Ver. 1.0 Apr. 2005 Switch Bit No. Designation Page No. ☞ Delight savings timer RX print # 46 Daylight TX mode Header for FAX TX Print model name ☞ RX mode # 47 Footer ☞...
Page 330 Field Service Ver. 1.0 Apr. 2005 11. Soft Switch Set Switch Bit No. Designation Page No. ☞ # key definition in PBX mode # 63 TX result report with image ☞ Print RX error report on RX side if no FAX signal is detected # 64 10 pps &...
Page 331: Soft Switch Definition
11. Soft Switch Set Field Service Ver. 1.0 Apr. 2005 11.7 Soft Switch Definition 11.7.1 SOFT SWITCH: #01 Initial Setting Designation Function Detect CED or not after 0 : Detect CED after dial Dial 1 : Not detect CED after dial Reserved Reserved Reserved...
Page 332 Field Service Ver. 1.0 Apr. 2005 11. Soft Switch Set 11.7.3 SOFT SWITCH: #03 Initial Setting Designation Function Send out NSF frame 1 : Yes with station ID 0 : No Number of pause within 0 : No limitation phone number 1 : Max.
Page 333 11. Soft Switch Set Field Service Ver. 1.0 Apr. 2005 11.7.4 SOFT SWITCH: #04 Initial Setting Designation Function Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved 0 : No Visible alarm for RTN 1 : Yes - display message while sending / receiving signal RTN signal (RTN= Return To Negative).
Page 334 Field Service Ver. 1.0 Apr. 2005 11. Soft Switch Set 11.7.5 SOFT SWITCH: #05 Initial Setting Designation Function Timing Push button on/off timing (ms) (PB) Bit 8 Bit 7 Reserved Relation between dialed No. and No. of dial pulse Bit 6 Bit 5 20 Reser 16 Reser...
Page 335 11. Soft Switch Set Field Service Ver. 1.0 Apr. 2005 11.7.6 SOFT SWITCH: #06 Initial Setting Designation Function Time 50 ms 100 ms 150 ms 800 ms Ring on time to ignore Bit 8 ring off time at 1st cycle Bit 7 Reserved Reserved...
Page 336 Field Service Ver. 1.0 Apr. 2005 11. Soft Switch Set 11.7.8 SOFT SWITCH: #08 Initial Setting Designation Function Sending RTN signal 0 : (Normal, Fine)=(12,24) continue error line level 1 : (Normal, Fine)=(6,12) continue error line Detect busy tone after 0 : Not to detect dialing 1 : Detect busy tone after dialing...
Page 337 11. Soft Switch Set Field Service Ver. 1.0 Apr. 2005 11.7.9 SOFT SWITCH: #09 Initial Setting Designation Function Ringer 10 to 20 to 20 to 10 to frequency Ringer frequency 75 Hz 57.5 Hz 75 Hz 75 Hz range detection Bit 8 Bit 7 Reserved...
Page 338 Field Service Ver. 1.0 Apr. 2005 11. Soft Switch Set 11.7.10 SOFT SWITCH: #10 Initial Setting Designation Function 0 : Not to Print Print out RTN page 1 : Print Out RTN page report after transaction for report TX/RX RTN signal 0 : Print “OK”...
Page 339 11. Soft Switch Set Field Service Ver. 1.0 Apr. 2005 11.7.11 SOFT SWITCH: #11 Initial Setting Designation Function Reserved Reserved Detect dial tone after 0 : No pre-fix number 1 : Yes Pulse dial allowed to 0 : Yes select 1 : Not allowed Reserved Reserved...
Page 340 Field Service Ver. 1.0 Apr. 2005 11. Soft Switch Set 11.7.13 SOFT SWITCH: #13 Initial Setting Designation Function 0 : Yes MR capability for G3 1 : No Description 20 sec 60 sec 120 sec 240 sec Delay time between Bit 7 transaction Bit 6...
Page 341 11. Soft Switch Set Field Service Ver. 1.0 Apr. 2005 11.7.14 SOFT SWITCH: #14 Initial Setting Designation Function Reserved Reserved Reserved Reserved 1 : Up to 128 KB Memory size level To RX 0 : Based on system configuration Reserved Reserved Reserved Reserved...
Page 342 Field Service Ver. 1.0 Apr. 2005 11. Soft Switch Set 11.7.16 SOFT SWITCH: #16 Initial Setting Designation Function Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Coding JBIG Fax communication method coding method Bit 2 Bit 1 11.7.17 SOFT SWITCH: #17 Initial...
Page 343 11. Soft Switch Set Field Service Ver. 1.0 Apr. 2005 11.7.18 SOFT SWITCH: #18 Initial Setting Designation Function Reserved Reserved Reserved Reserved Definition Level1 Level2 Level3 Level4 G3 mode training qual- Bit 6 ity level Bit 5 Counter 9 10 Bit 4 Bit 3 Bit 2...
Page 344 Field Service Ver. 1.0 Apr. 2005 11. Soft Switch Set 11.7.19 SOFT SWITCH: #19 Initial Setting Designation Function Level (dBm) -17 -16 -15 -14 -13 -12 -11 -10 Bit 8 Bit 7 Bit 6 Bit 5 CNG signal level Level (dBm) Bit 8 Bit 7 Bit 6...
Page 345 11. Soft Switch Set Field Service Ver. 1.0 Apr. 2005 11.7.20 SOFT SWITCH: #20 Initial Setting Designation Function Reserved Reserved Reserved Reserved Reserved Reserved Interval (min) 0 1 2 3 4 5 6 7 8 9 10 11 Bit 5 0 0 0 0 0 0 0 0 0 0 0 0 Bit 4 0 0 0 0 0 0 0 0 1 1 1 1...
Page 346 Field Service Ver. 1.0 Apr. 2005 11. Soft Switch Set 11.7.21 SOFT SWITCH: #21 Initial Setting Designation Function 0 : Not to send NSS signal if remote side is same NSS signal before DCS model 1 : Send NSS signal if remote side is same model Duration 40 sec 60 sec...
Page 347 11. Soft Switch Set Field Service Ver. 1.0 Apr. 2005 11.7.22 SOFT SWITCH: #22 Initial Setting Designation Function Detect busy tone before 1 : Check busy tone within dial tone detection dial 0 : Not to check Regard dial tone as busy 1 : Yes - Check dial tone after dialing tone after dialing 0 : No...
Page 348 Field Service Ver. 1.0 Apr. 2005 11. Soft Switch Set 11.7.24 SOFT SWITCH: #24 Initial Setting Designation Function Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved 11.7.25 SOFT SWITCH: #25 Initial Setting Designation Function Reserved...
Page 349 11. Soft Switch Set Field Service Ver. 1.0 Apr. 2005 11.7.26 SOFT SWITCH: #26 Initial Setting Designation Function Time 10 sec 15 sec 20 sec 25 sec Dial tone detection time Bit 8 before disconnected Bit 7 Level (dBm) 0 -1 -2 -3 -4 -5 -6 -7 -8 -9 -10 Bit 6 Bit 5 Bit 4...
Page 350 Field Service Ver. 1.0 Apr. 2005 11. Soft Switch Set 11.7.27 SOFT SWITCH: #27 Initial Setting Designation Function Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Level (dBm) Bit 4 Bit 3 Bit 2 Bit 1 Immunity for dial tone receiver Level (dBm) -9 -10 -11 -12 -13 -14 -15...
Page 351 11. Soft Switch Set Field Service Ver. 1.0 Apr. 2005 11.7.29 SOFT SWITCH: #29 Initial Setting Designation Function Reserved Reserved Reserved Reserved Reserved Reserved Time 0.2 0.4 0.6 0.8 1.0 1.2 1.4 1.6 1.8 (sec) Bit 5 Bit 4 Bit 3 Bit 2 Bit 1 Time...
Page 352 Field Service Ver. 1.0 Apr. 2005 11. Soft Switch Set 11.7.30 SOFT SWITCH: #30 Initial Setting Designation Function Pause delay time within Time 2.0 sec 2.5 sec 3.0 sec 3.5 sec digits Bit 8 Ex. 002Pxxxxxx Bit 7 Level 0 -1 -2 -3 -4 -5 -6 -7 -8 -9 -10 (dBm) Bit 6 Bit 5...
Page 353 11. Soft Switch Set Field Service Ver. 1.0 Apr. 2005 11.7.31 SOFT SWITCH: #31 Initial Setting Designation Function Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved 11.7.32 SOFT SWITCH: #32 Initial Setting Designation Function Reserved...
Page 354: Soft Switch: #33
Field Service Ver. 1.0 Apr. 2005 11. Soft Switch Set 11.7.33 SOFT SWITCH: #33 Initial Setting Designation Function Reserved Reserved V.17 echo protection 0 : Off tone 1 : On V.29 echo protection 0 : Off tone 1 : On Compromise equalize 0 : No enable (CEQ) in the...
Page 355 11. Soft Switch Set Field Service Ver. 1.0 Apr. 2005 11.7.35 SOFT SWITCH: #35 Initial Setting Designation Function Time 300 ms 600 ms 1 sec 2 sec Dial tone table switch Bit 8 time Bit 7 Frequency 375Hz to 310Hz to 462Hz to range 462Hz...
Page 356 Field Service Ver. 1.0 Apr. 2005 11. Soft Switch Set 11.7.36 SOFT SWITCH: #36 Initial Setting Designation Function Re-dial attempts 0 : No any limitation continue fail counter 1 : limit up to bit 1 to 4 Reserved Reserved Reserved Reserved Reserved Reserved...
Page 357 11. Soft Switch Set Field Service Ver. 1.0 Apr. 2005 11.7.37 SOFT SWITCH: #37 Initial Setting Designation Function Polling TX type for V.34 0 : V.34 modem 1 : V.17 Auto dial learning for 0 : Yes- skip V.34 handshaking with remote side V.34 modem 1 : No - retry from V.8 handshake 3429...
Page 358: Soft Switch: #36
Field Service Ver. 1.0 Apr. 2005 11. Soft Switch Set 11.7.38 SOFT SWITCH: #38 Initial Setting Designation Function Fine tune of 33.6 kbps/ 0 : No - modem default setting 31.2 kbps receiving 1 : Yes speed for V.34 modem Set/Reset V.34 transmit 0 : Reset level deviation...
Page 359 11. Soft Switch Set Field Service Ver. 1.0 Apr. 2005 11.7.40 SOFT SWITCH: #40 Initial Setting Designation Function V.17 V.17 V.17 V.17 Speed 14400 bps 12200 bps 9600 bps 7200 bps Bit 8 Bit 7 Bit 6 Bit 5 V.29 V.29 V.27 V.27 ter...
Page 360 Field Service Ver. 1.0 Apr. 2005 11. Soft Switch Set 11.7.41 SOFT SWITCH: #41 Initial Setting Designation Function V.17 V.17 V.17 V.17 Speed 14400 bps 12200 bps 9600 bps 7200 bps Bit 8 Bit 7 Bit 6 Bit 5 V.29 V.29 V.27 V.27 ter...
Page 361: Soft Switch: #43
11. Soft Switch Set Field Service Ver. 1.0 Apr. 2005 11.7.43 SOFT SWITCH: #43 Initial Setting Designation Function Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved 11.7.44 SOFT SWITCH: #44 Initial Setting Designation Function Reserved...
Page 362: Soft Switch: #45
Field Service Ver. 1.0 Apr. 2005 11. Soft Switch Set 11.7.45 SOFT SWITCH: #45 Initial Setting Designation Function Reserved Reserved Reserved Reserved 0 : OFF Closed network 1 : ON Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved...
Page 363: Soft Switch: #46
11. Soft Switch Set Field Service Ver. 1.0 Apr. 2005 11.7.46 SOFT SWITCH: #46 Initial Setting Designation Function 0 : No Daylight savings timer 1 : Yes Reserved Reserved Reserved Reserved Reserved Reserved 0 : RX one page then print one page. (PRINT RX) RX print 1 : Start to print after receiving all pages.
Page 364: Soft Switch: #48
Field Service Ver. 1.0 Apr. 2005 11. Soft Switch Set 11.7.48 SOFT SWITCH: #48 Initial Setting Designation Function 0 : No Activity report 1 : Yes 0 : No Reservation report 1 : Yes 0 : No TX result report 1 : Yes 0 : No RX result report...
Page 365: Soft Switch: #49
11. Soft Switch Set Field Service Ver. 1.0 Apr. 2005 11.7.49 SOFT SWITCH: #49 Initial Setting Designation Function Reserved Reserved Reserved Reserved Print RX mailbox report 0 : Based on RX RESULT REPORT setting method 1 : Always printing Redial method if 0 : Redial again communication fail 1 : Based on redial time interval...
Page 366: Soft Switch: #51
Field Service Ver. 1.0 Apr. 2005 11. Soft Switch Set 11.7.51 SOFT SWITCH: #51 Initial Setting Designation Function Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Print report Print report Descrip- Not to for each while report- T.30 monitor report tion print used...
Page 367: Soft Switch: #54
11. Soft Switch Set Field Service Ver. 1.0 Apr. 2005 11.7.54 SOFT SWITCH: #54 Initial Setting Designation Function Report/ LCD date/time 0 : Digits format (example: 2003. 11. 19) type 1 : Alpha numeric format (example: 2003. NOV. 19) When bit No.8 is “1”. 2003.
Page 368: Soft Switch: #56
Field Service Ver. 1.0 Apr. 2005 11. Soft Switch Set 11.7.56 SOFT SWITCH: #56 Initial Setting Designation Function Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved 11.7.57 SOFT SWITCH: #57 Initial Setting Designation Function Reserved...
Page 369: Soft Switch: #59 Part 1
11. Soft Switch Set Field Service Ver. 1.0 Apr. 2005 11.7.59 SOFT SWITCH: #59 Part 1 Initial Setting Designation Function Reserved Reserved Reserved Reserved Time between Greenwich mean time + T mean time +00:00 +00:30 +01:00 +01:30 Bit 6 Bit 5 Bit 4 Bit 3 Bit 2...
Page 370: Soft Switch: #59 Part 2
Field Service Ver. 1.0 Apr. 2005 11. Soft Switch Set 11.7.60 SOFT SWITCH: #59 Part 2 Initial Setting Designation Function Reserved Reserved Reserved Reserved Time between Greenwich mean time + T mean time +10:00 +10:30 +11:00 +11:30 Bit 6 Bit 5 Bit 4 Bit 3 Bit 2...
Page 371: Soft Switch: #59 Part 3
11. Soft Switch Set Field Service Ver. 1.0 Apr. 2005 11.7.61 SOFT SWITCH: #59 Part 3 Initial Setting Designation Function Reserved Reserved Reserved Reserved Time between Greenwich mean time + T mean time -06:00 -06:30 -07:00 -07:30 Bit 6 Bit 5 Bit 4 Bit 3 Bit 2...
Page 372: Soft Switch: #60
Field Service Ver. 1.0 Apr. 2005 11. Soft Switch Set 11.7.62 SOFT SWITCH: #60 Initial Setting Designation Function Reserved Reserved Reserved Reserved 0 : Ineffective Quick memory TX 1 : Effective B4/ A3 declaration for 0 : A3 size Ledger 1 : B4 size The width of TX Ledger 0 : A3 size...
Page 373: Soft Switch: #61
11. Soft Switch Set Field Service Ver. 1.0 Apr. 2005 11.7.63 SOFT SWITCH: #61 Initial Setting Designation Function Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved No. of rings Bit 4 Bit 3 Bit 2 Bit 1 Max. No. of rings No.
Page 374: Soft Switch: #63
Field Service Ver. 1.0 Apr. 2005 11. Soft Switch Set 11.7.65 SOFT SWITCH: #63 Initial Setting Designation Function # key definition in PBX 0 : default is internal mode 1 : default is external Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved...
Page 375: 12. Fax Protocols
12. Fax Protocols Field Service Ver. 1.0 Apr. 2005 12. Fax Protocols 12.1 G3 ECM (G3 Error Correction Mode) • G3 ECM is the error correction system newly recommended by Consultative Committee of International Telephone & Telegraph of 1988. • By G3 ECM, documents are divided into blocks (called partial page) for transmission. If any error takes place in any frame (one partial page consists of 256 frames) on a partial page, the receiving party generates the retransmit request with erroneous frame num- bers.
Page 376: 12.2 Line Control
Field Service Ver. 1.0 Apr. 2005 12. Fax Protocols 12.2 Line Control 12.2.1 Procedure of G3 mode communication • Basic communications diagram of G3 mode. This machine G3 machine (Transmission) (Receiving) Phase [START] Button press R side start G3 machine This machine (Transmission) (Receiving)
Page 377: Table Of Reference Code
12. Fax Protocols Field Service Ver. 1.0 Apr. 2005 12.3 Table of Reference Code Code Function Confirmation to Receive. 1850 Hz or 1650 Hz 3 sec. Calling Station Identification. Command Repeat. Called Subscriber Identification. Disconnect. Digital Identification Signal. Digital Transmit Command. Digital Transmit Command.
Page 378: How To Analyze The T30 Protocol Monitor
Field Service Ver. 1.0 Apr. 2005 12. Fax Protocols 12.4 How to Analyze the T30 Protocol Monitor • DCS or DIS • HEX Data as printed on page. ☞ 69, 91 • Example: V.17 Communication PROTOCOL MONITOR REPORT NAME: ABC TEL:886 3 4733507 DATE: APR.23’04 12:20 SESSION...
Page 379 12. Fax Protocols Field Service Ver. 1.0 Apr. 2005 DIS (DTC)/ DCS Bit Allocation Table of FIF (Facsimile Information Field) Designation DIS/ DTC “0”= Invalid “1”= Store-and-forward switching Internet fax simple mode Set to “0” “0”= Invalid “1”= Real-time Internet fax Set to “0”...
Page 380 Field Service Ver. 1.0 Apr. 2005 12. Fax Protocols Designation DIS/ DTC Recording width Bit No. Bit No. capabilities Data signalling rate Data signalling rate 18 17 18 17 Scan line length Scan line length 215 mm ± 1% 215 mm ± 1% Scan line length Scan line length 215 mm ±...
Page 381 12. Fax Protocols Field Service Ver. 1.0 Apr. 2005 Designation DIS/ DTC “0”= Invalid “1”= Field not valid capability “0”= Invalid Set to “0” “1”= Multiple selective polling capability “0”= Invalid Set to “0” “1”= Polling subaddress transmission (DTC) by Polled SubAddress (DIS)/PSA “0”= Invalid “1”= T.43 coding...
Page 382 Field Service Ver. 1.0 Apr. 2005 12. Fax Protocols Designation DIS/ DTC Extend field 0: Without 1: With “0”= Invalid “1”= Basic Transfer Mode (BTM) Set to “0” “0”= Invalid Set to “0” “1”= Ready to transmit a character or mixed mode document (polling) “0”= Invalid “1”= Character mode...
Page 383 12. Fax Protocols Field Service Ver. 1.0 Apr. 2005 Designation DIS/ DTC “0”= Invalid “1”= Single layer sequential encoding, optional L0 capacity Extend field “0”= Without “1”= With “0”= Invalid “0”= Invalid “1”= HKM key management capacity “1”= HKM key management selection “0”= Invalid “0”= Invalid...
Page 384 Field Service Ver. 1.0 Apr. 2005 12. Fax Protocols Designation DIS/ DTC 100 Set to “0” 101 Set to “0” 102 Set to “0” 103 Set to “0” Extend field “0”= Without “1”= With...
Page 385 12. Fax Protocols Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 386: Fax Error
Field Service Ver. 1.0 Apr. 2005 13. Fax Error Troubleshooting 13. Fax Error 13.1 Communication Error 4980S513AA 13.1.1 Outline • Error caused by a problem of communication functioning. Five possible causes of errors are: 1. Communication is discontinued by a machine error. 2.
Page 387: Error Code
13. Fax Error Field Service Ver. 1.0 Apr. 2005 13.2 Error Code 13.2.1 Reception Code Possible Causes of Error. 0001 No G3 signal received within 35 sec. in manual receive mode. 0003 Received DIS after sending DIS signal. 0004 Received DCN after sending DTC signal. 0006 Detect busy tone within receiving phase B.
Page 388 Field Service Ver. 1.0 Apr. 2005 13. Fax Error Code Possible Causes of Error. 003F Remote side TSI not programmed in machine one touch or speed dial directory. 0040 Did not receive carrier signal within 6 sec. after sending CTR. 0041 Did not receive carrier signal within 6 sec.
Page 389 13. Fax Error Field Service Ver. 1.0 Apr. 2005 13.2.2 Transmission Code Possible Causes of Error. 0080 Did not detect any G3 signal within 35 sec. specified by ITU-T in phase B. 0081 Received DTC signal in transmission phase. 0082 Transmitting unit receives a signal other than DIS or DTC.
Page 390 Field Service Ver. 1.0 Apr. 2005 13. Fax Error Code Possible Causes of Error. 00B8 Remote side disconnect after our side sent DCS signal in V.34. 00B9 Receive T.30 signal other than DIS,DCS,CFR after sending DCS signal in V.34. 00BA Did not receive correct signal after our side sent DTC signal in V.34.
Page 391 13. Fax Error Field Service Ver. 1.0 Apr. 2005 Code Possible Causes of Error. 00E8 At phase-D, transmitting unit sends out PPS_EOP 3 times consecutively but no answer. 00E9 Receive PIN signal after sent last page three times. 00EA Did not receive any response in RR response procedure after sending PPS_EOP. 00EB At phase-D, transmitting unit sends out PPS_EOM 3 times consecutively but no answer.
Page 392 SERVICE MANUAL FIELD SERVICE DF-502 2005.04 Ver. 1.0...
Page 394 After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 396 Field Service Ver. 1.0 Apr. 2005 CONTENTS General Product specification ....................1 Maintenance Periodical check ...................... 3 Maintenance procedure (Periodical check parts) ..........3 2.1.1 Pick-up Roller/Take-up Roller................ 3 2.1.2 Separation Roller ..................5 2.1.3 Cleaning of the Registration Roller/Rolls ............6 2.1.4 Cleaning of the Exit Roller/Rolls ..............
Page 397 Field Service Ver. 1.0 Apr. 2005 7.1.2 Switch ......................22 7.1.3 Solenoid...................... 22 7.1.4 Clutch......................22 7.1.5 Motor......................23 Jam Display......................24 Misfeed Display ....................24 8.1.1 Display Resetting Procedure ..............24 Sensor layout...................... 25 Solution ......................26 8.3.1 Initial Check Items ..................26 8.3.2 Misfeed at the Document Take-up Section ..........
Page 398: Product Specification
Field Service Ver. 1.0 Apr. 2005 1. Product specification General Product specification Name Automatic Document Feeder Installation Inserted in top portion of the copier Modes Standard = 1-sided original Mixed Original = 1-sided original Document Loading Left-hand side, face up Types and Sizes of Document Standard Mixed Original...
Page 399 1. Product specification Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 400: Maintenance
Field Service Ver. 1.0 Apr. 2005 2. Periodical check Maintenance Periodical check Maintenance procedure (Periodical check parts) 2.1.1 Pick-up Roller/Take-up Roller A. Cleaning Procedure 1. Open the Upper Door. 2. Using a soft cloth dampened with alcohol, wipe the Take-up Roller clean of dirt.
Page 401 2. Periodical check Field Service Ver. 1.0 Apr. 2005 B. Replacing Procedure 1. Open the Upper Door. 2. Open the Document Take-up Section Cover. ☞ 9 3. Snap off two C-clips. 4. Remove two Bearings and the Pick- up Roller/Take-up Roller Assy. 4688D019AA 5.
Page 402: Separation Roller
Field Service Ver. 1.0 Apr. 2005 2. Periodical check 2.1.2 Separation Roller A. Replacing Procedure 1. Open the Upper Door. 2. Remove two screws and the Separa- tor Section Protective Cover. 4688D023AA 3. Unhook one spring and remove the Separation Roller Assy. 4688D024AA 4.
Page 403: Cleaning Of The Registration Roller/Rolls
2. Periodical check Field Service Ver. 1.0 Apr. 2005 2.1.3 Cleaning of the Registration Roller/Rolls 1. Raise the Automatic Document Feeder. 2. Using a soft cloth dampened with alcohol, wipe the Registration Rolls clean of dirt. 4688D027AB 3. Remove the Rear Cover. 4.
Page 404: Cleaning Of The Exit Roller/Rolls
Field Service Ver. 1.0 Apr. 2005 2. Periodical check 2.1.4 Cleaning of the Exit Roller/Rolls 1. Remove the Rear Cover. 2. Remove the Document Feeding Tray. ☞ 9 3. Using a soft cloth dampened with alcohol, wipe the Exit Roller/Rolls clean of dirt.
Page 405: Other
3. Other Field Service Ver. 1.0 Apr. 2005 Other Disassembly/Adjustment prohibited items A. Paint-locked Screws NOTE • Paint-locked screws show that the assembly or unit secured can only be adjusted or set at the factory and should not be adjusted, set, or removed in the field. B.
Page 406: Disassembly/Assembly Procedure
Field Service Ver. 1.0 Apr. 2005 3. Other Disassembly/Assembly procedure 3.2.1 Exterior Parts 4688D034AB Part Name Removal Procedure Open the Upper Door. → Remove two screws. → Remove the Document Take-up Section Cover Document Take-up Section Cover. Open the Upper Door. → Remove one screw and unhook six tabs. Rear Cover →...
Page 407: Interface Board (Pwb/Af)
3. Other Field Service Ver. 1.0 Apr. 2005 3.2.2 Interface Board (PWB/AF) PWB/AF 4688D036AA 1. Open the Upper Door. 2. Remove the Rear Cover. ☞ 9 3. Unplug all connectors from the Inter- face Board. 4. Remove two screws and the Inter- face Board.
Page 408: Adjustment/Setting
Field Service Ver. 1.0 Apr. 2005 4. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. A.
Page 409: Service Mode
5. Service Mode Field Service Ver. 1.0 Apr. 2005 Service Mode Service Mode function setting procedure NOTE • Care must be used to ensure that only the personnel who are involved in service jobs know the procedure to enter the Service mode. 5.1.1 Procedure 1.
Page 410: Setting In The Service Mode
Field Service Ver. 1.0 Apr. 2005 5. Service Mode Setting in the Service Mode 5.2.1 ADJUST A. ADF SUB ZOOM Function Test Copy Adjust Purpose/Use To adjust variations in machining and installation accuracy of different parts by varying the scanning zoom ratio in the sub scanning direction when the Automatic Document Feeder is used.
Page 411 5. Service Mode Field Service Ver. 1.0 Apr. 2005 B. ADF MAIN REGIST Function Test Copy Adjust Purpose/Use To adjust variations in machining and installation accuracy of different parts by varying the scanning start position in the main scanning direction when the Automatic Docu- ment Feeder is used.
Page 412 Field Service Ver. 1.0 Apr. 2005 5. Service Mode C. ADF SUB REGIST1 Function Test Copy Adjust Purpose/Use To adjust variations in machining and installation accuracy of different parts by varying the scanning start position in the sub scanning direction when the Automatic Document Feeder is used.
Page 413: Function
5. Service Mode Field Service Ver. 1.0 Apr. 2005 5.2.2 FUNCTION A. ADF FEED TEST Purpose/Use • To check for correct paper passage of the paper take-up and transport system in the Automatic (Duplexing) Document Feeder alone as a single unit. •...
Page 414: Mechanical Adjustment
Field Service Ver. 1.0 Apr. 2005 6. Mechanical adjustment Mechanical adjustment ADF Height Adjustment 1. Turn one screw so that the spacer contacts the glass at the scale posi- tion of the copier. Turn the screw clockwise to raise the ADF.
Page 415: Adf Leading Edge Skew Adjustment
6. Mechanical adjustment Field Service Ver. 1.0 Apr. 2005 ADF Leading Edge Skew Adjustment NOTE • This adjustment is to be made when a tilted image occurs. 1. Prepare the test chart that comes with the ADF (option). 4035D513AA 2. Load the test chart in the ADF and make five 1-sided copies.
Page 416 Field Service Ver. 1.0 Apr. 2005 6. Mechanical adjustment 5. If the deviation is as shown on the left, move the graduations of the ADF to the front. 4688U001AB 4688U206AA 6. If the deviation is as shown on the left, move the graduations of the ADF to the rear.
Page 417 6. Mechanical adjustment Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 418: Troubleshooting
Field Service Ver. 1.0 Apr. 2005 7. Introduction Troubleshooting Introduction • Information required for troubleshooting and steps that must be performed are described in this chapter. Electrical Components Check Procedure • If a paper misfeed or malfunction occurs, perform the following operations to check the condition of the electrical components.
Page 419: Switch
7. Introduction Field Service Ver. 1.0 Apr. 2005 7.1.2 Switch Step Check Result Action Replace the switch. Does the input signal (NO) of the control board change from L Replace the control to H when the switch is activated? board. Not Use 4025T523AB 7.1.3...
Page 420: Motor
Field Service Ver. 1.0 Apr. 2005 7. Introduction 7.1.5 Motor Step Check Result Action Replace the control Does the LOCK signal switch to H when the machine goes into board. Replace the standby? motor. Replace the motor. Does the REM signal of the master board change from H to L Replace the control when the motor is turned on? board.
Page 421: Jam Display
8. Jam Display Field Service Ver. 1.0 Apr. 2005 Jam Display Misfeed Display • When a paper misfeed occurs, the Error indicator lights up steadily and the Display gives a corresponding message. C4506P298CA Display Message Misfeed/Paper Location Ref. Page ☞ Document take-up section OPEN DOC.
Page 422: Sensor Layout
Field Service Ver. 1.0 Apr. 2005 8. Jam Display Sensor layout 4688T501AB Registration Sensor (PC3/AF) Paper Exit Sensor (PC5/AF) Separator Sensor (PC4/AF)
Page 423: Solution
8. Jam Display Field Service Ver. 1.0 Apr. 2005 Solution 8.3.1 Initial Check Items • When a paper misfeed occurs, first perform the following initial checks. Check Item Action Does paper meet product specifications? Replace paper. Replace paper. Is the paper curled, wavy, or damp? Instruct the user on the correct paper stor- age procedures.
Page 424: Misfeed At The Document Take-Up Section
Field Service Ver. 1.0 Apr. 2005 8. Jam Display 8.3.2 Misfeed at the Document Take-up Section A. Detection Timing Type Description Document take-up • The Separator Sensor (PC4/AF) is not blocked even after the lapse of a given section misfeed period of time after the Main Motor (M1/AF) has been energized.
Page 425: Misfeed At The Document Transport Section
8. Jam Display Field Service Ver. 1.0 Apr. 2005 8.3.3 Misfeed at the Document Transport Section A. Detection Timing Type Description Document trans- • The Registration Sensor (PC3/AF) is not blocked even after the lapse of a given port section mis- period of time after the Main Motor (M1/AF) has been energized.
Page 426: Misfeed At The Document Exit Section
Field Service Ver. 1.0 Apr. 2005 8. Jam Display 8.3.4 Misfeed at the Document Exit Section A. Detection Timing Type Description Document exit sec- • The Paper Exit Sensor (PC5/AF) is not blocked even after the lapse of a given tion misfeed detec- period of time after the Main Motor (M1/AF) has been energized.
Page 427 8. Jam Display Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 428 SERVICE MANUAL FIELD SERVICE DF-605 2005.04 Ver. 1.0...
Page 430 After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 432 Field Service Ver. 1.0 Apr. 2005 CONTENTS General Product specification ....................1 Maintenance Periodical check ...................... 5 Maintenance procedure (Periodical check parts) ..........5 2.1.1 Replacing the Pickup Roller/Take-Up Roller ..........5 2.1.2 Replacing the Separation Roller ..............6 2.1.3 Cleaning of the Roll..................
Page 433 Field Service Ver. 1.0 Apr. 2005 Troubleshooting Introduction ......................31 Electrical Components Check Procedure............31 8.1.1 Sensor ......................31 8.1.2 Switch ......................32 8.1.3 Solenoid...................... 32 8.1.4 Clutch......................32 8.1.5 Motor......................33 Jam Display......................34 Sensor layout...................... 34 Solution ......................35 9.2.1 Initial Check Items ..................
Page 434: Product Specification
Field Service Ver. 1.0 Apr. 2005 1. Product specification General Product specification Name Duplexing Document Feeder Type Paper take-up = U-turn upper exit system Turnover = Switchback turnover system Exit = Straight exit system Installation Screwed to the copier Types of Document Standard mode Plain paper: 1-sided mode = 35 to 128 g/m 2-sided mode = 50 to 128 g/m...
Page 435 1. Product specification Field Service Ver. 1.0 Apr. 2005 <Table of Permissible Combination of Sizes in Mixed Original Mode> For Inch Maximum Original Width Mixed Original Size 8-1/2 5-1/2 11 X 17 8-1/2 x 11 8-1/2 x 14 8-1/2 x 11 8-1/2 x 5-1/2 8-1/2 x 5-1/2R ❍...
Page 436 Field Service Ver. 1.0 Apr. 2005 1. Product specification Prohibited original: Original that has a high possibility of causing problems if used. Type of Document Expected Problem Paper take-up failure, damage to the original, or drive Original that is stapled or clipped. failure due to clip clogging Glued original Paper take-up failure or damage to the original...
Page 437 1. Product specification Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 438: Periodical Check
Field Service Ver. 1.0 Apr. 2005 2. Periodical check Maintenance Periodical check Maintenance procedure (Periodical check parts) 2.1.1 Replacing the Pickup Roller/Take-Up Roller 1. Open the Upper Door. 4344D507AA 2. Remove two screws and the cover. 4344D508AA 3. Remove two C-clips and remove the Pickup Roller Assy.
Page 439: Replacing The Separation Roller
2. Periodical check Field Service Ver. 1.0 Apr. 2005 8. Remove one C-ring and remove the gear and Bearing. 9. Remove two pins. 10. Remove the Feed Roller. NOTE • Use care not to lose the pin. 4344D516AA 2.1.2 Replacing the Separation Roller 1.
Page 440: Cleaning Of The Roll
Field Service Ver. 1.0 Apr. 2005 2. Periodical check 4. While opening up the holder, remove the shaft. NOTE • Opening the holder too much can break the holder. 4344D512AA 5. Remove the Separation Roller from the shaft. 4344D511AA 2.1.3 Cleaning of the Roll 1.
Page 441: Cleaning Of The Roller
2. Periodical check Field Service Ver. 1.0 Apr. 2005 5. Open the Duplexing Document Feeder. 6. Using a soft cloth dampened with alcohol, wipe the roll. 4344D521AA 2.1.4 Cleaning of the Roller 1. Open the Upper Door. 2. Using a soft cloth dampened with alcohol, wipe the roller.
Page 442: Cleaning Of The Scanning Guide
Field Service Ver. 1.0 Apr. 2005 2. Periodical check 7. Remove the lever. 4344D002AA 8. Remove seven screws and the Paper Take-Up Unit. 4344D003AA 9. Using a soft cloth dampened with alcohol, wipe the roller. 4344D004AA 2.1.5 Cleaning of the Scanning Guide 1.
Page 443: Cleaning Of The Sensor Section
2. Periodical check Field Service Ver. 1.0 Apr. 2005 2.1.6 Cleaning of the Sensor Section 1. Clean the sensor using a brush or other similar tools. 4344D525AA...
Page 444: Other
Field Service Ver. 1.0 Apr. 2005 3. Other Other Disassembly/Adjustment prohibited items A. Paint-locked Screws NOTE • Paint-locked screws show that the assembly or unit secured can only be adjusted or set at the factory and should not be adjusted, set, or removed in the field. B.
Page 445: Disassembly/Assembly Procedure
3. Other Field Service Ver. 1.0 Apr. 2005 Disassembly/Assembly procedure 3.2.1 Exterior Parts 4344D005AB Part Name Removal Procedure Document Exit Tray – Remove the Document Feeding Tray. → Remove four screws. → Document Feeding Tray Cover Remove the Document Feeding Tray Cover. Document Edge Guide –...
Page 446: Main Control Board (Pba-Cont)
Field Service Ver. 1.0 Apr. 2005 3. Other 3.2.2 Main Control Board (PBA-CONT) PBA-CONT 4344D554AA A. Removal Procedure 1. Turn OFF the Power Switch. 2. Remove the Rear Cover. ☞ 12 3. Unplug all connectors from the Main Control Board. 4.
Page 447: Variable Resistor
3. Other Field Service Ver. 1.0 Apr. 2005 3.2.3 Variable Resistor A. Removal Procedure 1. Turn OFF the power. 2. Remove the Document Feeding Tray Cover. ☞ 12 3. Unplug one connector. 4. Remove two screws and the mount- ing bracket. 4344D532AA 5.
Page 448 Field Service Ver. 1.0 Apr. 2005 3. Other 2. Use one nut to install the Variable Resistor. NOTE • Align the protrusion of the Variable Resistor and the cutout of the mounting bracket. 4344D536AA 3. Turn the Variable Resistor counter- clockwise until it stops.
Page 449: Firmware Upgrade
4. Firmware upgrade Field Service Ver. 1.0 Apr. 2005 Firmware upgrade Optional Duplexing Document Feeder (DF-605) Firmware Upgrade 1. Prepare the firmware upgrade EP- ROM. 2. Turn OFF the power and remove the Rear Cover. 4344D549AA 3. Insert the EP-ROM you prepared at step 1 to the IC socket section of the Control Board.
Page 450 Field Service Ver. 1.0 Apr. 2005 4. Firmware upgrade 7. Turn ON the power. 8. Display Tech. Rep. Mode. 9. Using the Display menu, check the ROM version number of the ADFR. 10. Correct the version indication on the ROM label on the Control Board using a pen or other similar means.
Page 451 4. Firmware upgrade Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 452: Adjustment/Setting
Field Service Ver. 1.0 Apr. 2005 5. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. A.
Page 453: Service Mode
6. Service Mode Field Service Ver. 1.0 Apr. 2005 Service Mode Service Mode function setting procedure NOTE • Care must be used to ensure that only the personnel who are involved in service jobs know the procedure to enter the Service mode. 6.1.1 Procedure 1.
Page 454: Setting In The Service Mode
Field Service Ver. 1.0 Apr. 2005 6. Service Mode Setting in the Service Mode 6.2.1 ADJUST A. ADF SUB ZOOM Function Test Copy Adjust Purpose/Use To adjust variations in machining and installation accuracy of different parts by varying the scanning zoom ratio in the sub scanning direction when the Automatic Document Feeder is used.
Page 455 6. Service Mode Field Service Ver. 1.0 Apr. 2005 B. ADF MAIN REGIST Function Test Copy Adjust Purpose/Use To adjust variations in machining and installation accuracy of different parts by varying the scanning start position in the main scanning direction when the Automatic Docu- ment Feeder is used.
Page 456 Field Service Ver. 1.0 Apr. 2005 6. Service Mode C. ADF SUB REGIST1 Function Test Copy Adjust Purpose/Use To adjust variations in machining and installation accuracy of different parts by varying the scanning start position in the sub scanning direction when the Automatic Document Feeder is used.
Page 457 6. Service Mode Field Service Ver. 1.0 Apr. 2005 D. ADF SUB REGIST2 Function Test Copy Adjust Purpose/Use To adjust variations in machining and installation accuracy of different parts by varying the scanning start position in the sub scanning direction when the Automatic Document Feeder is used.
Page 458: Function
Field Service Ver. 1.0 Apr. 2005 6. Service Mode F. ADF REG. LOOP2 Purpose/Use To adjust the length of loop formed in the original before the Registration Roller. ✽ When a skew feed, fold, or misfeed of the original occurs Setting/ •...
Page 459 6. Service Mode Field Service Ver. 1.0 Apr. 2005 C. ADF WIDTH ADJ. (MAX) Purpose/Use To adjust the original size detection VR. ✽ When PBA-VR board is replaced Adjustment 1. Display the Tech. Rep. mode. Procedure 2. Choose “ADF WIDTH ADJ. (MAX)” from “Functions”. 3.
Page 460: Clear Data
Field Service Ver. 1.0 Apr. 2005 6. Service Mode 6.2.3 CLEAR DATA A. ADF BACKUP CLEAR (Di2011 Only) Purpose/Use To clear the values adjusted with ADF SENSOR ADJUST and the values adjusted with Org. Width Detect. ✽ When PBA-CONT board has been replaced. ✽...
Page 461: Mechanical Adjustment
7. Mechanical adjustment Field Service Ver. 1.0 Apr. 2005 Mechanical adjustment Checking for Skew Feed 1. Test chart (A3) of the attachment is prepared. 20 mm ✽ Copy Paper Inch area: 11 × 17 Metric area: A3 2. Plug in the power cord and turn ON the Power Switch of the copier.
Page 462: Adjusting Skew Feed
Field Service Ver. 1.0 Apr. 2005 7. Mechanical adjustment Adjusting Skew Feed 1. Loosen the screw shown and adjust the position of the Automatic Docu- ment Feeder as detailed below. 4344U022AA 2. If the deviation looks as illustrated, push the front left side of the Auto- matic Document Feeder toward the rear.
Page 463: Registration Check (Full Size Copy, 2-Sided Original/2-Sided Copy)
7. Mechanical adjustment Field Service Ver. 1.0 Apr. 2005 Registration Check (full size copy, 2-sided original/2-sided copy) 1. Test chart (A3) of the attachment is prepared. 20 mm 4344U053AA 2. Place the test chart in the Duplexing Document Feeder. 3. Make a full size copy. 4344U048AB 4.
Page 464: Troubleshooting
Field Service Ver. 1.0 Apr. 2005 8. Introduction Troubleshooting Introduction • Information required for troubleshooting and steps that must be performed are described in this chapter. Electrical Components Check Procedure • If a paper misfeed or malfunction occurs, perform the following operation to check the condition of the electrical components.
Page 465: Switch
8. Introduction Field Service Ver. 1.0 Apr. 2005 8.1.2 Switch Step Check Result Action Replace the switch. Does the input signal (NO) of the control board change from L Replace the control to H when the switch is turned on? board.
Page 466: Motor
Field Service Ver. 1.0 Apr. 2005 8. Introduction 8.1.5 Motor Step Check Result Action Replace the control Does the LOCK signal of the control board switch to H when board. the machine goes into standby? Replace the motor. Replace the motor. Does the REM signal of the control board change from H to L Replace the control when the motor is turned on?
Page 467: Jam Display
9. Jam Display Field Service Ver. 1.0 Apr. 2005 Jam Display Sensor layout Registration Sensor (PC9-ADF) Separator Sensor (PC6-ADF) Original Detection Sensor (PC8-ADF) Exit/Turnover Sensor (PC10-ADF) 4344T502AA...
Page 468: Solution
Field Service Ver. 1.0 Apr. 2005 9. Jam Display Solution 9.2.1 Initial Check Items • When a paper misfeed occurs, first perform the following initial checks. Check Item Action Does paper meet product specifications? Replace paper. Replace paper. Is the paper curled, wavy, or damp? Instruct the user on the correct paper stor- age procedures.
Page 469: Paper Take-Up Misfeed
9. Jam Display Field Service Ver. 1.0 Apr. 2005 9.2.2 Paper Take-Up Misfeed A. Detection Timing Type Description The Separator Sensor (PC6-ADF) is not blocked even after the set period of time Paper Take-Up has elapsed after the Paper Take-Up Motor (M1-ADF) is energized. Section misfeed The Registration Sensor (PC9-ADF) is not blocked even after the set period of detection...
Page 470: Transport Section Misfeed
Field Service Ver. 1.0 Apr. 2005 9. Jam Display 9.2.3 Transport Section Misfeed A. Detection Timing Type Description The Original Detection Sensor (PC8-ADF) is not blocked even after the set period Transport Section of time has elapsed after the Registration Sensor (PC9-ADF) is blocked by the misfeed detection paper.
Page 471: Turnover Unit Misfeed
9. Jam Display Field Service Ver. 1.0 Apr. 2005 9.2.4 Turnover Unit Misfeed A. Detection Timing Type Description Turnover Unit The Registration Sensor (PC9-ADF) is not blocked even after the set period of misfeed detection time has elapsed after the Transport Motor (M2-ADF) is energized. B.
Page 472: Paper Exit Section Misfeed
Field Service Ver. 1.0 Apr. 2005 9. Jam Display 9.2.5 Paper Exit Section Misfeed A. Detection Timing Type Description The Exit/Turnover Sensor (PC10-ADF) is not blocked even after the set period of Paper Exit Section time has elapsed after the Original Detection Sensor (PC8-ADF) is blocked by the misfeed detection paper.
Page 473: 10. Malfunction Code
10. Malfunction code Field Service Ver. 1.0 Apr. 2005 10. Malfunction code 10.1 Trouble code • The copier’s CPU performs a self-diagnostics function that, on detecting a malfunction, gives the corresponding mulfunction code and maintenance call mark on the Touch Panel.
Page 474: 11. Time Chart
Field Service Ver. 1.0 Apr. 2005 11. Time Chart 11. Time Chart 11.1 Single-sided document mode (A4C; 2-sheet feeding) 4030T505CA...
Page 475: Double-Sided Document Mode (A4C; 2-Sheet Feeding)
11. Time Chart Field Service Ver. 1.0 Apr. 2005 11.2 Double-sided document mode (A4C; 2-sheet feeding) 4344T506CA...
Page 476 Field Service Ver. 1.0 Apr. 2005 11. Time Chart 4344T507CA...
Page 477: Fax (Fine) Mode (A4C; 2-Sheet Feeding)
11. Time Chart Field Service Ver. 1.0 Apr. 2005 11.3 Fax (Fine) mode (A4C; 2-sheet feeding) 4344T508CA...
Page 478: Immediate Fax Transmission Mode (A4C; 2-Sheet Feeding)
Field Service Ver. 1.0 Apr. 2005 11. Time Chart 11.4 Immediate fax transmission mode (A4C; 2-sheet feeding) 4344T509CA...
Page 479 11. Time Chart Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 480 SERVICE MANUAL FIELD SERVICE AD-504 2005.04 Ver. 1.0...
Page 482 After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 484 Field Service Ver. 1.0 Apr. 2005 CONTENTS General Product specification ....................1 Maintenance Other ........................3 Disassembly/Adjustment prohibited items ............3 Disassembly/Assembly procedure................ 4 2.2.1 Exterior Parts ....................4 2.2.2 Control Board (PWB-A/AD)................5 Cleaning procedure ....................6 2.3.1 Duplex Unit Transport Rollers/Rolls .............. 6 2.3.2 Switch Back Unit Transport Roller/Roll ............
Page 485 Field Service Ver. 1.0 Apr. 2005 Sensor layout...................... 17 Solution ......................18 6.3.1 Initial Check Items ..................18 6.3.2 Duplex Reversal Housing Block..............18...
Page 486: Product Specification
Field Service Ver. 1.0 Apr. 2005 1. Product specification General Product specification Name Duplex Unit Type Sheet duplex paper take-up section Installation Installed to the right side door Paper Size A3, A4 R, A4, A5 R, A5, B4, B5 R, B5, FLS, Ledger, Legal, Letter, Invoice R, Invoice Paper Type Plain paper (60 to 90 g/m...
Page 487 1. Product specification Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 488: Other
Field Service Ver. 1.0 Apr. 2005 2. Other Maintenance Other Disassembly/Adjustment prohibited items A. Paint-locked Screws NOTE • Paint-locked screws show that the assembly or unit secured can only be adjusted or set at the factory and should not be adjusted, set, or removed in the field. B.
Page 489: Disassembly/Assembly Procedure
2. Other Field Service Ver. 1.0 Apr. 2005 Disassembly/Assembly procedure 2.2.1 Exterior Parts 4532D006AB Part Name Removal Procedure Remove the Lower Right Cover. → Remove two screws. → Right Cover Remove the Right Cover. Remove one screw. → Remove the Lower Right Cover. Lower Right Cover Remove the Right Cover.
Page 490: Control Board (Pwb-A/Ad)
Field Service Ver. 1.0 Apr. 2005 2. Other 2.2.2 Control Board (PWB-A/AD) PWB-A/AD 4532D007AA 1. Remove one screw and the Lower Right Cover. 4532D011AA 2. Remove two screws and the Right Cover. 4532D017AB 3. Remove two screws, unplug all con- nectors, and remove the Control Board.
Page 491: Cleaning Procedure
2. Other Field Service Ver. 1.0 Apr. 2005 Cleaning procedure 2.3.1 Duplex Unit Transport Rollers/Rolls 1. Open the Front Door of the Duplex Unit. 2. Using a soft cloth dampened with alcohol, wipe the Duplex Unit Trans- port Rollers/Rolls clean of dirt. 4532D001AA 2.3.2 Switch Back Unit Transport Roller/Roll...
Page 492: Bypass Transport Roller/Rolls
Field Service Ver. 1.0 Apr. 2005 2. Other 2. Open the Front Door of the Duplex Unit. 3. Using a soft cloth dampened with alcohol, wipe the inside of the Duplex Unit Ventilation Section clean of dirt. 4532D005AB 2.3.4 Bypass Transport Roller/Rolls 1.
Page 493 2. Other Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 494: Adjustment/Setting
Field Service Ver. 1.0 Apr. 2005 3. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. A.
Page 495: Service Mode
4. Service Mode Field Service Ver. 1.0 Apr. 2005 Service Mode Service Mode function setting procedure NOTE • Care must be used to ensure that only the personnel who are involved in service jobs know the procedure to enter the Service mode. 4.1.1 Procedure 1.
Page 496: Setting In The Service Mode
Field Service Ver. 1.0 Apr. 2005 4. Service Mode Setting in the Service Mode 4.2.1 SERVICE’S CHOICE A. LOOP ADJUST (DUPLEX) Purpose/Use To adjust the length of the loop formed in the paper before the Synchronizing Roller. ✽ When a skew feed, fold, or misfeed of paper occurs ✽...
Page 497 4. Service Mode Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 498: Troubleshooting
Field Service Ver. 1.0 Apr. 2005 5. Introduction Troubleshooting Introduction • Information required for troubleshooting and steps that must be performed are described in this chapter. Electrical Components Check Procedure • If a paper misfeed or malfunction occurs, perform the following operations to check the condition of the electrical components.
Page 499: Switch
5. Introduction Field Service Ver. 1.0 Apr. 2005 5.1.2 Switch Step Check Result Action Replace the switch. Does the input signal (NO) of the control board change from L Replace the control to H when the switch is activated? board. Not Use 4025T523AB 5.1.3...
Page 500: Motor
Field Service Ver. 1.0 Apr. 2005 5. Introduction 5.1.5 Motor Step Check Result Action Replace the control Does the LOCK signal switch to H when the machine goes into board. Replace the standby? motor. Replace the motor. Does the REM signal of the master board change from H to L Replace the control when the motor is turned on? board.
Page 501: Jam Display
6. Jam Display Field Service Ver. 1.0 Apr. 2005 Jam Display Misfeed Display • When a paper misfeed occurs, the Error indicator lights up steadily and the Display gives a corresponding message. 4532T501CA Display Message Misfeed/Paper Location Ref. Page ☞ OPEN DUPLEX COVER Duplex Reversal Housing Block 6.1.1 Display Resetting Procedure...
Page 502 Field Service Ver. 1.0 Apr. 2005 6. Jam Display Sensor layout 4532T502CA Duplex Unit Transport Sensor (PC2/AD)
Page 503 6. Jam Display Field Service Ver. 1.0 Apr. 2005 Solution 6.3.1 Initial Check Items • When a paper misfeed occurs, first perform the following initial checks. Check Item Action Does paper meet product specifications? Replace paper. Replace paper. Is the paper curled, wavy, or damp? Instruct the user on the correct paper stor- age procedures.
Page 504 SERVICE MANUAL FIELD SERVICE PF-502 2005.04 Ver. 1.0...
Page 506 After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 508 Field Service Ver. 1.0 Apr. 2005 CONTENTS General Product specification ....................1 Maintenance Periodical check ...................... 3 Maintenance procedure (Periodical check parts) ..........3 2.1.1 Replacing the Feed Roller................3 Other ........................4 Disassembly/Adjustment prohibited items ............4 Disassembly/Assembly procedure................ 5 3.2.1 Exterior Parts ....................
Page 509 Field Service Ver. 1.0 Apr. 2005 7.1.4 Clutch......................18 7.1.5 Motor......................19 Jam Display......................20 Misfeed Display ....................20 8.1.1 Display Resetting Procedure ..............20 Sensor layout...................... 21 8.2.1 System Mounted with DF-502, PF-502 and MB-501 ........21 Solution ......................22 8.3.1 Initial Check Items ..................
Page 510: Product Specification
Field Service Ver. 1.0 Apr. 2005 1. Product specification General Product specification Name Add-on paper feed unit Installation Installed on the underside of the copier Types and Sizes of Paper Plain paper (60 to 90 g/m Type 250 sheets Recycled paper (60 to 90 g/m Metric areas: A3, A4 R, A4, A5, B4, B5 R, and B5 Sizes Inch areas: Ledger (11 x 17), 11 x 14, Legal (8-1/2 x 14), Letter/R (8-1/2 x 11/R), and...
Page 511 1. Product specification Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 512: Periodical Check
Field Service Ver. 1.0 Apr. 2005 2. Periodical check Maintenance Periodical check Maintenance procedure (Periodical check parts) 2.1.1 Replacing the Feed Roller 1. Remove the Paper Feed Unit. ☞ 5 2. Remove the Feed Roller lock. Then, slide and take off two Feed Rollers. 4686D011AB Precautions for Installation of the Feed Roller •...
Page 513: Other
3. Other Field Service Ver. 1.0 Apr. 2005 Other Disassembly/Adjustment prohibited items A. Paint-locked Screws NOTE • Paint-locked screws show that the assembly or unit secured can only be adjusted or set at the factory and should not be adjusted, set, or removed in the field. B.
Page 514: Disassembly/Assembly Procedure
Field Service Ver. 1.0 Apr. 2005 3. Other Disassembly/Assembly procedure 3.2.1 Exterior Parts 4686D014AB Part Name Removal Procedure Slide out the Paper Feed Unit. → Remove two screws. → Remove the fixing brackets on the right and left ends of the unit. → Paper Feed Unit Remove the Paper Feed Unit.
Page 515: Control Board (Pwb-A/Pf)
3. Other Field Service Ver. 1.0 Apr. 2005 3.2.2 Control Board (PWB-A/PF) PWB-A/PF 4686D020AB 1. Remove the Paper Feed Unit Rear Cover. ☞ 5 2. Unplug all connectors from the Con- trol Board. 3. Remove two screws and the Control Board.
Page 516: Paper Size (Fd) Detection Board (Pwb-I/Pf)
Field Service Ver. 1.0 Apr. 2005 3. Other 3.2.3 Paper Size (FD) Detection Board (PWB-I/PF) PWB-I/PF 4686D020AB 1. Slide out the Paper Feed Unit. 2. Remove the Paper Feed Unit Rear Cover. ☞ 5 3. Unplug one connector. 4686D016AC 4. Remove two screws at the front. 4686D017AA...
Page 517 3. Other Field Service Ver. 1.0 Apr. 2005 5. Remove two screws in the rear. Then, remove the Paper Feed Unit from the copier. 4686D021AA 6. Remove two Paper Size (FD) Detec- tion Board Assy mounting screws. 4686D018AA 7. Unplug one connector and remove the lever and Paper Size (FD) Detec- tion Board.
Page 518: Cleaning Procedure
Field Service Ver. 1.0 Apr. 2005 3. Other Cleaning procedure 3.3.1 Feed Roller 1. Remove the Feed Rollers. 2. Using a soft cloth dampened with alcohol, wipe the two Feed Rollers clean of dirt. 4686D012AA 3.3.2 Vertical Transport Roller/Rolls 1. Open the Paper Take-up Unit Right Door.
Page 519 3. Other Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 520: Adjustment/Setting
Field Service Ver. 1.0 Apr. 2005 4. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. A.
Page 521: Service Mode
5. Service Mode Field Service Ver. 1.0 Apr. 2005 Service Mode Service Mode function setting procedure NOTE • Care must be used to ensure that only the personnel who are involved in service jobs know the procedure to enter the Service mode. 5.1.1 Procedure 1.
Page 522: Setting In The Service Mode
Field Service Ver. 1.0 Apr. 2005 5. Service Mode Setting in the Service Mode 5.2.1 SERVICE’S CHOICE A. LOOP ADJUST (TRAY2 TO TRAY5) Purpose/Use To adjust the length of the loop formed in the paper before the Synchronizing Roller when the optional Paper Feed Unit is used. When a skew feed, fold, or misfeed of paper occurs When variations in the amount of void on the leading edge occurs Setting/...
Page 523: Mechanical Adjustment
6. Mechanical adjustment Field Service Ver. 1.0 Apr. 2005 Mechanical adjustment Paper Feed Unit CD Registration Adjustment NOTE • This adjustment is to be made when the PH Unit has been replaced. 1. Load the Paper Feed Unit with A4 crosswise paper. 2.
Page 524 Field Service Ver. 1.0 Apr. 2005 6. Mechanical adjustment 7. If width A is smaller than the speci- fied range, move the Edge Guide in the direction of the arrow. 8. After the adjustment has been made, produce a new test pattern and check for deviation.
Page 525 6. Mechanical adjustment Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 526: Troubleshooting
Field Service Ver. 1.0 Apr. 2005 7. Introduction Troubleshooting Introduction • Information required for troubleshooting and steps that must be performed are described in this chapter. Electrical Components Check Procedure • If a paper misfeed or malfunction occurs, perform the following operations to check the condition of the electrical components.
Page 527: Switch
7. Introduction Field Service Ver. 1.0 Apr. 2005 7.1.2 Switch Step Check Result Action Replace the switch. Does the input signal (NO) of the control board change from L Replace the control to H when the switch is activated? board. Not Use 4025T523AB 7.1.3...
Page 528: Motor
Field Service Ver. 1.0 Apr. 2005 7. Introduction 7.1.5 Motor Step Check Result Action Replace the control Does the LOCK signal switch to H when the machine goes into board. Replace the standby? motor. Replace the motor. Does the REM signal of the master board change from H to L Replace the control when the motor is turned on? board.
Page 529: Jam Display
8. Jam Display Field Service Ver. 1.0 Apr. 2005 Jam Display Misfeed Display • When a paper misfeed occurs, the Error indicator lights up steadily and the Display gives a corresponding message. 4686T502CA Display Message Misfeed/Paper Location Ref. Page Paper take-up/vertical transport section of the Paper ☞...
Page 530: Sensor Layout
Field Service Ver. 1.0 Apr. 2005 8. Jam Display Sensor layout 8.2.1 System Mounted with DF-502, PF-502 and MB-501 4686T501AA Paper Take-Up Sensor (PC12/PF)
Page 531: Solution
8. Jam Display Field Service Ver. 1.0 Apr. 2005 Solution 8.3.1 Initial Check Items • When a paper misfeed occurs, first perform the following initial checks. Check Item Action Does paper meet product specifications? Replace paper. Replace paper. Is the paper curled, wavy, or damp? Instruct the user on the correct paper stor- age procedures.
Page 532: Misfeed At The Paper Feed Unit Paper Take-Up/Vertical Transport Section
Field Service Ver. 1.0 Apr. 2005 8. Jam Display 8.3.2 Misfeed at the Paper Feed Unit Paper Take-up/Vertical Transport Section A. Detection Timing Type Description Paper take-up/ • The leading edge of the paper does not unblock the Synchronizing Roller Sen- vertical transport sor (PC1) even after the lapse of a given period of time after the Paper Take-up section misfeed...
Page 533 8. Jam Display Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 534 SERVICE MANUAL FIELD SERVICE MB-501 2005.04 Ver. 1.0...
Page 536 After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 538 Field Service Ver. 1.0 Apr. 2005 CONTENTS General Product specification ....................1 Maintenance Periodical check ...................... 3 Maintenance procedure (Periodical check parts) ..........3 2.1.1 Replacing the Separation Roller Assy............3 2.1.2 Replacing the Feed Roller................3 Other ........................6 Disassembly/Adjustment prohibited items ............
Page 539 Field Service Ver. 1.0 Apr. 2005 7.1.2 Switch ......................22 7.1.3 Solenoid...................... 22 7.1.4 Clutch......................22 7.1.5 Motor......................23 Jam Display......................24 Misfeed Display ....................24 8.1.1 Display Resetting Procedure ..............24 Sensor layout...................... 25 8.2.1 System Mounted with DF-502, PF-502 and MB-501........25 Solution ......................
Page 540: Product Specification
Field Service Ver. 1.0 Apr. 2005 1. Product specification General Product specification Name Multiple Bypass Tray Installation Screwed to the copier Copy Medium 100 sheets Plain Paper (60 to 90 g/m OHP film 20 sheets Thick Paper (91 to 157 g/m Type Postcards and Labels Envelopes...
Page 541 1. Product specification Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 542: Periodical Check
Field Service Ver. 1.0 Apr. 2005 2. Periodical check Maintenance Periodical check Maintenance procedure (Periodical check parts) 2.1.1 Replacing the Separation Roller Assy 1. Open the Right Door. 2. Remove the two screws and the Separation Roller Assy. 4687D001AA 2.1.2 Replacing the Feed Roller 1.
Page 543 2. Periodical check Field Service Ver. 1.0 Apr. 2005 6. Remove two screws and the Lower Cover. 4687D003AA 7. Remove four screws, unplug one connector, and remove the Paper Take-up Assy. 4687D004AB 8. Snap off three C-rings and slide the shaft to remove one gear.
Page 544 Field Service Ver. 1.0 Apr. 2005 2. Periodical check 10. Snap off one C-clip and two C-rings and remove the Feed Roller. 4687D007AB...
Page 545: Other
3. Other Field Service Ver. 1.0 Apr. 2005 Other Disassembly/Adjustment prohibited items A. Paint-locked Screws NOTE • Paint-locked screws show that the assembly or unit secured can only be adjusted or set at the factory and should not be adjusted, set, or removed in the field. B.
Page 546: Disassembly/Assembly Procedure
Field Service Ver. 1.0 Apr. 2005 3. Other Disassembly/Assembly procedure 3.2.1 Exterior Parts 4687D009AB Part Name Removal Procedure Remove two screws. → Remove the Upper Cover. Upper Cover Remove one screw. → Remove the Lower Right Cover. Lower Right Cover Remove the Upper Cover.
Page 547: Multiple Bypass
3. Other Field Service Ver. 1.0 Apr. 2005 3.2.2 Multiple Bypass A. Removal Procedure 1. Remove the Rear Right Cover. 2. Open the Right Door. 3. Unplug two connectors. 4687D010AA 4. Remove two screws and the Upper Cover. 4687D011AB 5. Remove four screws and the Multiple Bypass.
Page 548 Field Service Ver. 1.0 Apr. 2005 3. Other 3. Open the Right Door. 4. Connect two connectors to the copier and secure the harness using a wiring saddle. 4687U055AA 5. Install the positioning pin at the loca- tion shown on the left. 6.
Page 549: Removal And Disassembly Of The Paper Take-Up Mechanical Clutch
3. Other Field Service Ver. 1.0 Apr. 2005 10. Make the lever contact the gear shaft. 11. Tighten the screw. 4687U060AA 12. Reinstall the Lower Cover, Upper Cover, and Lower Right Cover. 3.2.3 Removal and Disassembly of the Paper Take-up Mechanical Clutch 1.
Page 550 Field Service Ver. 1.0 Apr. 2005 3. Other 7. Remove the collar. 4687D017AB 8. Remove the coupling. 4687D018AB 9. Remove the torque limiter from the gear. 4687D019AB Precautions for Reassembly of the Paper Take-up Mechanical Clutch • At reassembly, make sure that the protrusions on both ends of the torque limiter fit into the center slit in the collar and coupling.
Page 551: Cleaning Procedure
3. Other Field Service Ver. 1.0 Apr. 2005 Cleaning procedure 3.3.1 Separation Roller 1. Remove the Separation Roller Assy. 2. Using a soft cloth dampened with alcohol, wipe the Separation Roller clean of dirt. 4687D002AA 3.3.2 Feed Roller 1. Remove the Separation Roller Assy. 2.
Page 552 Field Service Ver. 1.0 Apr. 2005 3. Other 5. Using a soft cloth dampened with alcohol, wipe the Bypass Transport Rolls clean of dirt. 4035D012AA...
Page 553 3. Other Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 554: Adjustment/Setting
Field Service Ver. 1.0 Apr. 2005 4. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. A.
Page 555: Service Mode
5. Service Mode Field Service Ver. 1.0 Apr. 2005 Service Mode Service Mode function setting procedure NOTE • Care must be used to ensure that only the personnel who are involved in service jobs know the procedure to enter the Service mode. 5.1.1 Procedure 1.
Page 556: Setting In The Service Mode
Field Service Ver. 1.0 Apr. 2005 5. Service Mode Setting in the Service Mode 5.2.1 SERVICE’S CHOICE A. LOOP ADJUST (BYPASS) Purpose/Use To adjust the length of the loop formed in the paper before the Synchronizing Roller when the Manual Bypass is used. ✽...
Page 557: Mechanical Adjustment
6. Mechanical adjustment Field Service Ver. 1.0 Apr. 2005 Mechanical adjustment Multiple Bypass CD Registration Adjustment NOTE • This adjustment is to be made when the PH Unit has been replaced. 1. Load the Paper Feed Tray/1 with A4 crosswise paper. 2.
Page 558: Multiple Bypass Mechanical Clutch Adjustment
Field Service Ver. 1.0 Apr. 2005 6. Mechanical adjustment Multiple Bypass Mechanical Clutch Adjustment • The assembled position of the collar/coupling on the torque limiter of the Paper Take-up Mechanical Clutch is varied so that the clutch operates properly. NOTE •...
Page 559 6. Mechanical adjustment Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 560: Troubleshooting
Field Service Ver. 1.0 Apr. 2005 7. Introduction Troubleshooting Introduction • Information required for troubleshooting and steps that must be performed are described in this chapter. Electrical Components Check Procedure • If a paper misfeed or malfunction occurs, perform the following operations to check the condition of the electrical components.
Page 561: Switch
7. Introduction Field Service Ver. 1.0 Apr. 2005 7.1.2 Switch Step Check Result Action Replace the switch. Does the input signal (NO) of the control board change from L Replace the control to H when the switch is activated? board. Not Use 4025T523AB 7.1.3...
Page 562: Motor
Field Service Ver. 1.0 Apr. 2005 7. Introduction 7.1.5 Motor Step Check Result Action Replace the control Does the LOCK signal switch to H when the machine goes into board. Replace the standby? motor. Replace the motor. Does the REM signal of the master board change from H to L Replace the control when the motor is turned on? board.
Page 563: Jam Display
8. Jam Display Field Service Ver. 1.0 Apr. 2005 Jam Display Misfeed Display • When a paper misfeed occurs, the Error indicator lights up steadily and the Display gives a corresponding message. 4980P502DA Display Message Misfeed/Paper Location Ref. Page ☞ OPEN 1st SIDE COVER Paper take-up section of the Multiple Bypass 8.1.1 Display Resetting Procedure...
Page 564: Sensor Layout
Field Service Ver. 1.0 Apr. 2005 8. Jam Display Sensor layout 8.2.1 System Mounted with DF-502, PF-502 and MB-501. 4687T501AA Synchronizing Roller Sensor (PC1)
Page 565: Solution
8. Jam Display Field Service Ver. 1.0 Apr. 2005 Solution 8.3.1 Initial Check Items • When a paper misfeed occurs, first perform the following initial checks. Check Item Action Does paper meet product specifications? Replace paper. Replace paper. Is the paper curled, wavy, or damp? Instruct the user on the correct paper stor- age procedures.
Page 566: Misfeed At The Multiple Bypass Paper Take-Up Section
Field Service Ver. 1.0 Apr. 2005 8. Jam Display 8.3.2 Misfeed at the Multiple Bypass Paper Take-up Section A. Detection Timing Type Description Paper take-up • The leading edge of the paper does not unblock the Synchronizing Roller Sen- section misfeed sor (PC1) even after the lapse of a given period of time after the Paper Take-up detection Solenoid (SL21/MB) has been energized.
Page 567 8. Jam Display Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 568 SERVICE MANUAL FIELD SERVICE JS-503 2005.04 Ver. 1.0...
Page 570 After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 572 Field Service Ver. 1.0 Apr. 2005 CONTENTS General Product specification ....................1 Maintenance Other ........................3 Disassembly/Adjustment prohibited items ............3 Disassembly/Assembly procedure................ 4 2.2.1 Control Board (PWB-A/JOB)................. 4 2.2.2 Paper Detecting Board (PWB-B/JOB)............7 Troubleshooting Introduction ......................9 Electrical Components Check Procedure ............. 9 3.1.1 Sensor......................
Page 573 Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 574: Product Specification
Field Service Ver. 1.0 Apr. 2005 1. Product specification General Product specification Type Add-on drawer Installation Built into the exit section of the copier Paper Storage System Moving drawer system Capacities Upper Drawer Lower Drawer 100 sheets (A4/R), 150 sheets (A4/R), 50 sheets (other than A4/R) Plain paper (60 to 90 g/m 75 sheets (other than A4/R)
Page 575 1. Product specification Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 576: Other
Field Service Ver. 1.0 Apr. 2005 2. Other Maintenance Other Disassembly/Adjustment prohibited items A. Paint-locked Screws NOTE • Paint-locked screws show that the assembly or unit secured can only be adjusted or set at the factory and should not be adjusted, set, or removed in the field. B.
Page 577: Disassembly/Assembly Procedure
2. Other Field Service Ver. 1.0 Apr. 2005 Disassembly/Assembly procedure 2.2.1 Control Board (PWB-A/JOB) PWB-A/JOB 4689D501AA 1. Remove the control panel. 2. Remove the indicator lamp and one connector. 4689D001AA 3. Remove the Front Cover, Right Cover, and Paper Exit Cover. 4.
Page 578 Field Service Ver. 1.0 Apr. 2005 2. Other 5. Remove one Sensor Assy mounting screw. 4689D003AA 6. Unplug two connectors. 7. Remove the harness from the edge cover and remove the Sensor Assy. 4689D004AA 8. Disconnect the connector of the Bin Switching Motor.
Page 579 2. Other Field Service Ver. 1.0 Apr. 2005 10. Remove two screws and the Control Board Assy. 4689D007AA 11. Unplug all connectors from the Con- trol Board. 4689D008AA 12. Remove two screws, two PWB sup- ports, and the Control Board. 4689D009AA...
Page 580: Paper Detecting Board (Pwb-B/Job)
Field Service Ver. 1.0 Apr. 2005 2. Other 2.2.2 Paper Detecting Board (PWB-B/JOB) PWB-B/JOB 4689D501AA 1. Remove the control panel. 2. Unplug one connector. 4689D010AA 3. Holding onto both ends, remove the indicator lamp cover. 4689D011AB...
Page 581 2. Other Field Service Ver. 1.0 Apr. 2005 4. Press down one tab and remove the Paper Detecting Board from the Front Cover. 4689D012AB 5. Remove one Paper Detecting Board Assy mounting screw. 4689D013AA 6. Unplug one connector and remove the Paper Detecting Board.
Page 582: Troubleshooting
Field Service Ver. 1.0 Apr. 2005 3. Introduction Troubleshooting Introduction • Information required for troubleshooting and steps that must be performed are described in this chapter. Electrical Components Check Procedure • If a paper misfeed or malfunction occurs, perform the following operations to check the condition of the electrical components.
Page 583: Switch
3. Introduction Field Service Ver. 1.0 Apr. 2005 3.1.2 Switch Step Check Result Action Replace the switch. Does the input signal (NO) of the control board change from L Replace the control to H when the switch is activated? board. Not Use 4025T523AB 3.1.3...
Page 584: Motor
Field Service Ver. 1.0 Apr. 2005 3. Introduction 3.1.5 Motor Step Check Result Action Replace the control Does the LOCK signal switch to H when the machine goes into board. Replace the standby? motor. Replace the motor. Does the REM signal of the master board change from H to L Replace the control when the motor is turned on? board.
Page 585: Jam Display
4. Jam Display Field Service Ver. 1.0 Apr. 2005 Jam Display Solution 4.1.1 Initial Check Items • When a paper misfeed occurs, first perform the following initial checks. Check Item Action Does paper meet product specifications? Replace paper. Replace paper. Is the paper curled, wavy, or damp? Instruct the user on the correct paper stor- age procedures.
Page 586: Malfunction Code
Field Service Ver. 1.0 Apr. 2005 5. Malfunction code Malfunction code Trouble code • The copier’s CPU performs a self-diagnostics function that, on detecting a malfunction, gives the corresponding malfunction code and maintenance call mark on the Touch Panel. 4980P550DA How to reset Code Description...
Page 587: Solution
5. Malfunction code Field Service Ver. 1.0 Apr. 2005 Solution 5.3.1 C0B60: Bin Switching Motor Malfunction A. Detection Timing Trouble Code Description If the Upper Home Position Sensor is LOW during an initial operation: • The Lower Home Position Sensor (PC33) is LOW when the Bin Switching Motor (M1) starts turning forward.
Page 588 Field Service Ver. 1.0 Apr. 2005 5. Malfunction code B. Action Relevant Electrical Components Bin Switching Motor (M1/JOB) Control Board (PWB-A/JOB) Upper Home Position Sensor (PC32/JOB) Master Board (PWB-A) Lower Home Position Sensor (PC33/JOB) WIRING DIAGRAM Ref. Location Step Operations Page Control signal (Electrical...
Page 589 5. Malfunction code Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 590 SERVICE MANUAL FIELD SERVICE SF-501 2005.04 Ver. 1.0...
Page 592 After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 594 Field Service Ver. 1.0 Apr. 2005 CONTENTS General Product specification ....................1 Maintenance Other ........................3 Disassembly/Adjustment prohibited items ............3 Disassembly/Assembly procedure................ 4 2.2.1 Control Board (PWB-A/OT)................4 Troubleshooting Introduction ......................7 Electrical Components Check Procedure ............. 7 3.1.1 Sensor......................
Page 595 Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 596: Product Specification
Field Service Ver. 1.0 Apr. 2005 1. Product specification General Product specification Shifting amount 28 mm Paper capacity 250 sheets Power consumption Less than 63 W...
Page 597 1. Product specification Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 598: Other
Field Service Ver. 1.0 Apr. 2005 2. Other Maintenance Other Disassembly/Adjustment prohibited items A. Paint-locked Screws NOTE • Paint-locked screws show that the assembly or unit secured can only be adjusted or set at the factory and should not be adjusted, set, or removed in the field. B.
Page 599: Disassembly/Assembly Procedure
2. Other Field Service Ver. 1.0 Apr. 2005 Disassembly/Assembly procedure 2.2.1 Control Board (PWB-A/OT) PWB-A/OT 4690D006AA 1. Remove the Front Cover, Right Cover, and Paper Exit Cover. 2. Unplug two connectors from the Shift Motor. 4690D001AB 3. Unplug one connector from the copier.
Page 600 Field Service Ver. 1.0 Apr. 2005 2. Other 4. Remove two screws and the Control Board Assy. 4690D003AB 5. Unplug two connectors. 4690D004AA 6. Remove two screws, two PWB sup- ports, and the Control Board. 4690D005AA...
Page 601 2. Other Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 602: Troubleshooting
Field Service Ver. 1.0 Apr. 2005 3. Introduction Troubleshooting Introduction • Information required for troubleshooting and steps that must be performed are described in this chapter. Electrical Components Check Procedure • If a paper misfeed or malfunction occurs, perform the following operations to check the condition of the electrical components.
Page 603: Switch
3. Introduction Field Service Ver. 1.0 Apr. 2005 3.1.2 Switch Step Check Result Action Replace the switch. Does the input signal (NO) of the control board change from L Replace the control to H when the switch is activated? board. Not Use 4025T523AB 3.1.3...
Page 604: Motor
Field Service Ver. 1.0 Apr. 2005 3. Introduction 3.1.5 Motor Step Check Result Action Replace the control Does the LOCK signal switch to H when the machine goes into board. Replace the standby? motor. Replace the motor. Does the REM signal of the master board change from H to L Replace the control when the motor is turned on? board.
Page 605: Malfunction Code
4. Malfunction code Field Service Ver. 1.0 Apr. 2005 Malfunction code Trouble code • The copier’s CPU performs a self-diagnostics function that, on detecting a malfunction, gives the corresponding malfunction code and maintenance call mark on the Touch Panel. 4980P550DA...
Page 606: Solution
Field Service Ver. 1.0 Apr. 2005 4. Malfunction code Solution 4.2.1 C0B80: Shift Motor Malfunction A. Detection Timing Trouble Code Description • The Home Sensor (S31/OT) is LOW at a timing immediately before the Shift Motor (M1/OT) starts turning backward. C0B80 •...
Page 607 4. Malfunction code Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 608 SERVICE MANUAL FIELD SERVICE NC-502 2005.04 Ver. 1.0...
Page 610 After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 612 Field Service Ver. 1.0 Apr. 2005 CONTENTS General Product specifications ..................... 1 Data Flow Diagram....................1 Data Flow Diagram for Network GDI Printing ............1 Electrical Components..................2 2.2.1 Network Interface Card ................. 2 2.2.2 LED status display list ................... 3 Maintenance Firmware upgrade ....................
Page 613 Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 614: Product Specifications
Field Service Ver. 1.0 Apr. 2005 1. Product specifications General Product specifications Name Network Interface Card (NC-502) Interface Ethernet 10/100Base T /TX (RJ-45) TCP/IP Service ARP, BootP, DHCP, IPP, Ipr/lpd, Raw Socket, HTTPd1.1, SLP, AutoIP Netware Services Bindery, NDS, PServer mode, NPrinter mode, NDPS Frame Type (802.3, 802.2, 802.3 SNAP, Ethernet-ll, Auto Detect) Data Flow Diagram Data Flow Diagram for Network GDI Printing...
Page 615: Electrical Components
2. Data Flow Diagram Field Service Ver. 1.0 Apr. 2005 Electrical Components 2.2.1 Network Interface Card Green LED LED1 LED2 CN405 Orange LED CN403 4508S501AA Internet Fax & Network Scan Kit Parameter Chip FlashROM SDRAM SDRAM CN405 Network Interface Green LED Network Interface Card status display.
Page 616: Led Status Display List
Field Service Ver. 1.0 Apr. 2005 2. Data Flow Diagram 2.2.2 LED status display list LEDs Status This is lit when the network cable is connected correctly. If this LED is not lit, check the connection again, even if the copier appears to Green LED (Green) be connected correctly.
Page 617 2. Data Flow Diagram Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 618: Firmware Upgrade
Field Service Ver. 1.0 Apr. 2005 3. Firmware upgrade Maintenance Firmware upgrade Firmware rewriting 3.1.1 Updating method 1. Connect the Network Interface Card and PC with the network by using the RJ45 net- work cables. 2. Start up the [MS-DOS prompt] or [Command prompt] of PC. 3.
Page 619 3. Firmware upgrade Field Service Ver. 1.0 Apr. 2005 15. The following messages will appear. 200_PORT_command_OK 150_About_to_open_data_connection. 226_Transfer_complete ftp: xxxbytes_received_in_xxxSeconds_xxKbytes/sec. 16. Input “quit”, and then press the “Enter” key. ftp>quit 221 Goodbye. 17. Input “type flash”. C:\>type flash 18. Check that the firmware has been updated properly using the following messages that should appear.
Page 620 Field Service Ver. 1.0 Apr. 2005 3. Firmware upgrade C:\>ftp XXX.XXX.XXX.XXX Connected to XXX.XXX.XXX.XXX 220 NET+ARM FTP SERVER X.X ready Connected to XXX.XXX.XXX.XXX 220 NET+ARM FTP SERVER X.X ready USER(XXX.XXX.XXX.XXX:(none)): 230 User none logged in. ftp>bin 200 Type set to I. ftp>put X:\XXX.bin 200 PORT command OK.
Page 621: Other
4. Other Field Service Ver. 1.0 Apr. 2005 Other Disassembly/Adjustment prohibited items A. Paint-locked Screws NOTE • Paint-locked screws show that the assembly or unit secured can only be adjusted or set at the factory and should not be adjusted, set, or removed in the field. B.
Page 622: Disassembly/Assembly Procedure
Field Service Ver. 1.0 Apr. 2005 4. Other Disassembly/Assembly procedure 4.2.1 Network Interface Card 1. Turn OFF the Power Switch and unplug the power cord from the power outlet. 2. Remove the Rear Cover. (9 screws) 4048U006AB 3. Remove the four screw, and the Net- work Interface Card (unplug the hookup connector provided on the backside of the Network I/F Card).
Page 623 4. Other Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 624: Adjustment/Setting
Field Service Ver. 1.0 Apr. 2005 5. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. A.
Page 625: Utility Mode
6. Utility Mode Field Service Ver. 1.0 Apr. 2005 Utility Mode • This mode is used to set various machine functions. Utility Mode function tree MACHINE SETTING PAPER SOURCE SETUP USER MANAGEMENT ADMIN. MANAGEMENT COPY SETTING1 COPY SETTING2 FAX REGISTRATION* UTILITY MODE TX OPERATION* RX OPERATION*...
Page 626 Field Service Ver. 1.0 Apr. 2005 6. Utility Mode 1: IP ADDRESS** 2: SUBNET MASK** NETWORK SETTING** 3: GATEWAY** 4: DNS CONFIG*** 5: GATE WAY TX*** 1: SENDER NAME*** 2: E-MAIL ADDRESS*** 3: SMTP SERVER*** 4: SMTP PORT NO.*** E-MAIL SETTING 1*** 5: SMTP TIME OU*T*** 6: TEXT INSERT*** UTILITY MODE...
Page 627: Utility Mode Function Setting Procedure
6. Utility Mode Field Service Ver. 1.0 Apr. 2005 Utility Mode function setting procedure 6.2.1 Procedure 1. Press the Utility key. 2. The first Utility mode screen appears. 6.2.2 Exiting • Press the Panel Reset key. 6.2.3 Changing the setting value in Utility Mode functions 1.
Page 628 Field Service Ver. 1.0 Apr. 2005 6. Utility Mode B. SUBNET MASK Purpose/Use This function is used to specify the subnet mask value for the network. NOTE • Available only if the NIC NC-502 is installed. • Please consult customer’s network administrator for information about the subnet mask to use.
Page 629 6. Utility Mode Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 630: Troubleshooting
Field Service Ver. 1.0 Apr. 2005 7. Troubleshooting Troubleshooting Troubleshooting Troubleshooting Procedure Overview • If the following symptoms occur when the machine is restarted after the Network Inter- face Card has been mounted, check the board and connectors for proper connection. If the symptom persists, replace the defective part or parts.
Page 631: Action Taken If Network Print Cannot Be Done
7. Troubleshooting Field Service Ver. 1.0 Apr. 2005 Action Taken if Network Print Cannot be Done Step Check Result Possible Cause Action A copier error (paper run- Check the copier and cor- ning out, toner, etc.) rect the cause of the error. Has the print job reached the copier? Data is yet to reach the...
Page 632 SERVICE MANUAL FIELD SERVICE SU-502 2005.04 Ver. 1.0...
Page 634 After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 636 Field Service Ver. 1.0 Apr. 2005 CONTENTS General Product specifications ..................... 1 Data Flow Diagram....................2 Data Flow Diagram for N-Scanner/I-Fax............... 2 Electrical Components..................2 Maintenance Other ........................3 Disassembly/Adjustment prohibited items ............3 Disassembly/Assembly procedure................ 4 3.2.1 Network Interface Card ................. 4 3.2.2 Internet Fax &...
Page 637 Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 638: Product Specifications
Field Service Ver. 1.0 Apr. 2005 1. Product specifications General Product specifications Name Internet Fax & Network Scan Kit (SU-502) Interface Ethernet 10/100Base T /TX (RJ-45) Data format MIME, Base64 Content Type Multi-part/Mixed (text/plain, image/tiff) I-FAX Communication Protocol TX: SMTP RX: POP3 I-FAX Data Format E-Mail Format: MIME...
Page 639: Data Flow Diagram
2. Data Flow Diagram Field Service Ver. 1.0 Apr. 2005 Data Flow Diagram Data Flow Diagram for N-Scanner/I-Fax Sensors Network Control Unit Board Panel Motor EEPROM PWB-FAX PWB-C/C Fax Control Board Flash Control Board MODEM PWB-A (RISC) Master Board Flash SRAM CCD Module CODEC...
Page 640: Other
Field Service Ver. 1.0 Apr. 2005 3. Other Maintenance Other Disassembly/Adjustment prohibited items A. Paint-locked Screws NOTE • Paint-locked screws show that the assembly or unit secured can only be adjusted or set at the factory and should not be adjusted, set, or removed in the field. B.
Page 641: Disassembly/Assembly Procedure
3. Other Field Service Ver. 1.0 Apr. 2005 Disassembly/Assembly procedure 3.2.1 Network Interface Card 1. Turn OFF the Power Switch and unplug the power cord from the power outlet. 2. Remove the Rear Cover. (9 screws) 4048U006AB 3. Remove the four screw, and the Net- work Interface Card (unplug the hookup connector provided on the backside of the Network I/F Card).
Page 642: Adjustment/Setting
Field Service Ver. 1.0 Apr. 2005 4. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. A.
Page 643: Utility Mode
5. Utility Mode Field Service Ver. 1.0 Apr. 2005 Utility Mode • This mode is used to set various machine functions. Utility Mode function tree MACHINE SETTING PAPER SOURCE SETUP USER MANAGEMENT ADMIN. MANAGEMENT COPY SETTING1 COPY SETTING2 FAX REGISTRATION* UTILITY MODE TX OPERATION* RX OPERATION*...
Page 644 Field Service Ver. 1.0 Apr. 2005 5. Utility Mode 1: IP ADDRESS** 2: SUBNET MASK** 3: GATEWAY** NETWORK SETTING** 4: DNS CONFIG*** 5: GATE WAY TX*** 1: SENDER NAME*** 2: E-MAIL ADDRESS*** 3: SMTP SERVER*** 4: SMTP PORT NO.*** E-MAIL SETTING 1*** 5: SMTP TIME OUT*** 6: TEXT INSERT*** 7: DEFAULT SUBJECT***...
Page 645: Utility Mode Function Setting Procedure
5. Utility Mode Field Service Ver. 1.0 Apr. 2005 Utility Mode function setting procedure 5.2.1 Procedure 1. Press the Utility key. 2. The first Utility mode screen appears. 5.2.2 Exiting • Press the Panel Reset key. 5.2.3 Changing the setting value in Utility Mode functions 1.
Page 646 Field Service Ver. 1.0 Apr. 2005 5. Utility Mode B. SUBNET MASK Purpose/Use This function is used to specify the subnet mask value for the network. NOTES • Available only if the NIC NC-502 is installed. • Please consult customer’s network administrator for information about the subnet mask to use.
Page 647: E-Mail Setting 1
5. Utility Mode Field Service Ver. 1.0 Apr. 2005 5.3.2 E-mail setting 1 • Available only if the Internet Fax & Network Scan Kit SU-502 is installed. • Depending on the network environment in which the machine is located, there may be some restrictions on the network functions that the machine can use.
Page 648 Field Service Ver. 1.0 Apr. 2005 5. Utility Mode F. TEXT INSERT Purpose/Use This function is used to specify whether or not to insert text explaining that an image has been attached to an e-mail message, when sending scan data as an E-mail attach- ment.
Page 649 5. Utility Mode Field Service Ver. 1.0 Apr. 2005 NOTE • If the settings are not changed for IFAX transmission, that particular transmission is carried out with the values selected in E-Mail mode set as default both for Basic and Advanced mode. •...
Page 650: E-Mail Setting 2
Field Service Ver. 1.0 Apr. 2005 5. Utility Mode 5.3.3 E-mail setting 2 • Available only if the Internet Fax & Network Scan Kit SU-502 is installed. • Depending on the network environment in which the machine is located, there may be some restrictions on the network functions that the machine can use.
Page 651 5. Utility Mode Field Service Ver. 1.0 Apr. 2005 F. AUTO RECEPTION Purpose/Use This function is used to specify the time interval (in minutes) for checking E-mail, when Auto Reception is enabled. (0 minutes: OFF, 1 to 60 minutes) Setting/ •...
Page 652: Scan Setting
Field Service Ver. 1.0 Apr. 2005 5. Utility Mode 5.3.4 Scan setting • Available only if the Internet Fax & Network Scan Kit SU-502 is installed. • The scan settings can be specified from the control panel or using the administrator mode of PageScope Web Connection.
Page 653 5. Utility Mode Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 654: Troubleshooting
Field Service Ver. 1.0 Apr. 2005 6. Troubleshooting Troubleshooting Troubleshooting Main Error Messages and Their Remedies Message Cause Remedy Communication is not possible Check the transmission results. *COMM.ERROR* because of some problem in the Consult with the network adminis- XXXX SERVER machine or the condition of the trator.
Page 655: Troubleshooting Functions
6. Troubleshooting Field Service Ver. 1.0 Apr. 2005 Troubleshooting Functions A. Scan to E-Mail Transmission Condition Cause Action Transmission is not The connections are incor- Check the LED indicator on the hub, and possible. rect. check the connections. The settings necessary for Specify the necessary network settings.
Page 656 Field Service Ver. 1.0 Apr. 2005 6. Troubleshooting C. Internet Fax Reception Condition Cause Action Reception is not pos- The connections are incor- Check the LED indicator on the hub, and sible. rect. check the connections. The setting to not automati- Specify a time interval for automatically cally check for new e-mail checking for new e-mail messages.
Page 657 6. Troubleshooting Field Service Ver. 1.0 Apr. 2005 E. PageScope Web Connection Condition Cause Action A connection with The IP address for the device Specify the IP address. PageScope Web is not specified correctly. Connection cannot The URL setting in the Web In the “Address”...
Page 658: List Of Communication Error Codes
Field Service Ver. 1.0 Apr. 2005 6. Troubleshooting List of Communication Error Codes • The following error codes appear in TX Result Report, RX Result Report. Error code Description 0072 A connection to the SMTP server cannot be established. Communication is not possible because of some problem in the machine or the 0073 condition of the network or SMTP Server.
Page 659 6. Troubleshooting Field Service Ver. 1.0 Apr. 2005 Blank page...
Page 660 © 2005 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. © 2005 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. Printed in Japan Printed in Japan Use of this manual should be strictly supervised to Use of this manual should be strictly supervised to DD4035PE1-1000 DD4035PE1-1000 avoid disclosure of confidential information.

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Bizhub 210Bizhub 162

Konica Minolta Bizhub 162 Service Manual

Table of Contents

Maintenance

Adjustment/Setting

Maintenance/Adjustment/Setting

1 Product Specifications

Maintenance

2 Firmware Upgrade

3 Other

Adjustment/Setting

4 How to Use the Adjustment Section

5 Control Panel Descriptions

6 Status Mode

7 Utility Mode

8 Service Mode

9 Security

10 Mechanical Adjust

11 Soft Switch Set

Quick Links

SERVICE MANUAL

Chapters

Troubleshooting

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Summary of Contents for Konica Minolta Bizhub 162