Konica Minolta MagiColor 1600W Service Manual
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Konica Minolta MagiColor 1600W Service Manual

Field service manual
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SERVICE MANUAL
magicolor 1600W
magicolor 1600W
magicolor 1650EN
magicolor 1650EN
FIELD SERVICE
2008.11
2008.11
Ver. 1.0
Ver. 1.0

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Summary of Contents for Konica Minolta MagiColor 1600W

  • Page 1 SERVICE MANUAL FIELD SERVICE magicolor 1600W magicolor 1600W magicolor 1650EN magicolor 1650EN 2008.11 2008.11 Ver. 1.0 Ver. 1.0...

  • Page 2: Table Of Contents

    INDICATION OF WARNING ON THE MACHINE .............S-19 MEASURES TO TAKE IN CASE OF AN ACCIDENT ............S-22 Composition of the service manual ................. C-1 Notation of the service manual ..................C-2 magicolor 1600W/1650EN Main body OUTLINE ........................1 MAINTENANCE......................7 ADJUSTMENT/SETTING ..................... 49 TROUBLESHOOTING ....................
  • Page 3 Blank Page...

  • Page 4: Safety And Important Warning Items

    Because of possible hazards to an inexperienced person servicing this product as well as the risk of damage to the product, Konica Minolta Business Technologies, INC. (hereafter called the KMBT) strongly recommends that all servicing be performed only by KMBT- trained service technicians.

  • Page 5: Safety Warnings

    [1] MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. Konica Minolta brand products are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network. Product design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors.
  • Page 6 SAFETY AND IMPORTANT WARNING ITEMS [2] POWER PLUG SELECTION In some countries or areas, the power plug provided with the product may not fit wall outlet used in the area. In that case, it is obligation of customer engineer (hereafter called the CE) to attach appropriate power plug or power cord set in order to connect the product to the supply.
  • Page 7 SAFETY AND IMPORTANT WARNING ITEMS [3] CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE Konica Minolta brand products are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and CE from the risk of injury.
  • Page 8 SAFETY AND IMPORTANT WARNING ITEMS Connection to Power Supply WARNING • Check whether the product is grounded properly. If current leakage occurs in an ungrounded product, you may suffer electric shock while operating the product. Connect power plug to grounded wall outlet. Power Plug and Cord WARNING •...
  • Page 9 SAFETY AND IMPORTANT WARNING ITEMS Power Plug and Cord WARNING • Check whether dust is collected around the power plug and wall outlet. Using the power plug and wall outlet without removing dust may result in fire. • Do not insert the power plug into the wall outlet with a wet hand.
  • Page 10 SAFETY AND IMPORTANT WARNING ITEMS Installation Requirements Prohibited Installation Places WARNING • Do not place the product near flammable materials or vola- tile materials that may catch fire. A risk of fire exists. • Do not place the product in a place exposed to water such as rain.
  • Page 11 SAFETY AND IMPORTANT WARNING ITEMS Servicing Inspection before Servicing CAUTION • Before conducting an inspection, read all relevant docu- mentation (service manual, technical notices, etc.) and proceed with the inspection following the prescribed pro- cedure in safety clothes, using only the prescribed tools. Do not make any adjustment not described in the docu- mentation.
  • Page 12 SAFETY AND IMPORTANT WARNING ITEMS Safety Checkpoints WARNING • When taking a report of problems from a user, check each part and repair properly. A risk of product trouble, injury, and fire exists. • Check the exterior and frame for edges, burrs, and other damages.
  • Page 13 SAFETY AND IMPORTANT WARNING ITEMS Safety Checkpoints WARNING • Do not remove the cover of the write unit. Do not supply power with the write unit shifted from the specified mount- ing position. The laser light can enter your eye, leading to a risk of loss of eyesight.
  • Page 14 SAFETY AND IMPORTANT WARNING ITEMS Handling of Consumables WARNING • Toner and developer are not harmful substances, but care must be taken not to breathe excessive amounts or let the substances come into contact with eyes, etc. It may be stimulative.
  • Page 15 SAFETY AND IMPORTANT WARNING ITEMS Fuse Fuse CAUTION • CAUTION Double pole / neutral fusing • ATTENTION Double pôle / Fusible sur le neutre Used Batteries Precautions Handling of batteries CAUTION • ALL Areas CAUTION Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer.
  • Page 16 SAFETY AND IMPORTANT WARNING ITEMS [4] LASER SAFETY • This is a digital machine certified as a Class 1 laser product. There is no possibility of danger from a laser, provided the machine is serviced according to the instruction in this manual.
  • Page 17 SAFETY AND IMPORTANT WARNING ITEMS U.S.A., Canada (CDRH Regulation) • This machine is certified as a Class 1 Laser product under Radiation Performance Stan- dard according to the Food, Drug and Cosmetic Act of 1990. Compliance is mandatory for Laser products marketed in the United States and is reported to the Center for Devices and Radiological Health (CDRH) of the U.S.
  • Page 18 SAFETY AND IMPORTANT WARNING ITEMS Finland, Sweden LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT VAROITUS! • Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saat- taa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle laser- säteilylle. puolijohdelaser Laserdiodin suurin teho 20 mW aallonpituus 775 - 800 nm VARNING!
  • Page 19 SAFETY AND IMPORTANT WARNING ITEMS Laser Safety Label • A laser safety label is attached to the inside of the machine as shown below. A034P0C502DA S-16...
  • Page 20 SAFETY AND IMPORTANT WARNING ITEMS Laser Caution Label • A laser caution label is attached to the outside of the machine as shown below. A034P0C501DA PRECAUTIONS FOR HANDLING THE LASER EQUIPMENT • When laser protective goggles are to be used, select ones with a lens conforming to the above specifications.

  • Page 21: Safety Information

    SAFETY INFORMATION SAFETY INFORMATION IMPORTANT NOTICE The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Admin- istration implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. This copier is certified as a "Class 1"...

  • Page 22: Indication Of Warning On The Machine

    SAFETY INFORMATION INDICATION OF WARNING ON THE MACHINE Caution labels shown below are attached in some areas on/in the machine. When accessing these areas for maintenance, repair, or adjustment, special care should be taken to avoid burns and electric shock. CAUTION •...
  • Page 23 SAFETY INFORMATION High voltage • This area generates high voltage. Be careful not to touch here when the power is turned ON to avoid getting an elec- tric shock. A034P0C503DA S-20...
  • Page 24 SAFETY INFORMATION WARNING • Do not burn used Imaging Cartridge. Toner expelled from the fire is dangerous. WARNING • Do not burn used Toner Cartridges. Toner expelled from the fire is dangerous. A034P0504DA CAUTION: • You may be burned or injured if you touch any area that you are advised by any caution label to keep yourself away from.

  • Page 25: Measures To Take In Case Of An Accident

    MEASURES TO TAKE IN CASE OF AN ACCIDENT MEASURES TO TAKE IN CASE OF AN ACCIDENT 1. If an accident has occurred, the distributor who has been notified first must immediately take emergency measures to provide relief to affected persons and to prevent further damage.

  • Page 26: Composition Of The Service Manual

    Composition of the service manual This service manual consists of Theory of Operation section and Field Service section to explain the main machine and its corresponding options. Theory of Operation section gives, as information for the CE to get a full understanding of the product, a rough outline of the object and role of each function, the relationship between the electrical system and the mechanical system, and the timing of operation of each part.

  • Page 27: Notation Of The Service Manual

    Notation of the service manual A. Product name In this manual, each of the products is described as follows: (1) magicolor 1600W/magicolor 1650EN Main body (2) Microsoft Windows NT 4.0: Windows NT 4.0 or Windows NT Microsoft Windows 2000: Windows 2000...
  • Page 28 SERVICE MANUAL FIELD SERVICE magicolor 1600W magicolor 1650EN Main body 2008.11 Ver. 1.0...
  • Page 29 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 30 Toner cartridge (C/M/Y/K) ................9 3.3.2 Imaging cartridge ..................13 Service tool ......................14 Service material list .................... 14 Firmware upgrade ....................15 For magicolor 1600W ..................15 5.1.1 Controller firmware upgrading..............15 For magicolor 1650EN..................16 5.2.1 Controller firmware upgrading..............16 5.2.2...
  • Page 31 Tray 1 media feed roller ................47 6.4.2 Printer head window ................... 47 ADJUSTMENT/SETTING How to use the adjustment section ............... 49 Description of the control panel (magicolor 1600W) ..........50 Control panel display ..................50 8.1.1 LED Indicator ....................50 8.1.2 List of status messages ................
  • Page 32 Field Service Ver. 1.0 Nov. 2008 9.3.6 Print Pattern 1 ..................... 57 9.3.7 Print Pattern 2 ..................... 57 9.3.8 Download ....................57 9.3.9 Upload......................57 Service Mode Tab....................58 9.4.1 Enable Warming..................58 9.4.2 Temperature ....................58 9.4.3 BK Clear...................... 58 9.4.4 Supplies Replace ..................
  • Page 33 USER SERVICE MENU (magicolor 1650EN)............81 13.1 USER SERVICE MENU entry procedure ............81 13.2 List of SERVICE MENU functions ..............81 Service mode (magicolor 1600W)................. 82 14.1 Service mode entry procedure ................82 SERVICE MENU (magicolor 1650EN)..............83 15.1 SERVICE MENU entry procedure ..............83 15.2 List of SERVICE MENU functions ..............
  • Page 34 15.11 CIE COLORSPACE .................... 92 TROUBLESHOOTING Jam display ......................93 16.1 Misfeed display ....................93 16.1.1 Indication given by the error indicator (magicolor 1600W) ......93 16.1.2 Indication given by the LCD display (magicolor 1650EN) ......94 16.1.3 Misfeed display resetting procedure ............94 16.2 Sensor layout ......................
  • Page 35 Field Service Ver. 1.0 Nov. 2008 17.1.2 Indication of the LCD display (magicolor 1650EN) ........101 17.1.3 Trouble code list ..................101 17.1.4 Resetting a malfunction ................103 17.2 Solution ......................104 17.2.1 0001: Transport motor malfunction ............104 17.2.2 001B: Rack rotation failure................
  • Page 36 Field Service Ver. 1.0 Nov. 2008 19.1.11 Blurred image.................... 122 19.1.12 Blank copy, black copy ................123 19.1.13 Incorrect color image registration.............. 124 19.1.14 Poor fusing performance, offset ..............125 19.1.15 Brush effect, blurred image ............... 126 19.1.16 Back marking .................... 127 19.1.17 Pitch lines, pitch uneven density ...............
  • Page 37 Field Service Ver. 1.0 Nov. 2008 Blank Page viii...

  • Page 38: Outline

    1. System configuration Field Service Ver. 1.0 Nov. 2008 OUTLINE System configuration A. magicolor 1600W A034T1C005AA Main body Dust cover (option) B. magicolor 1650EN A034T1C004AA Main body Duplex Option (option) Lower Feeder Unit (option) Duplex Option Attachment (Option)

  • Page 39: Product Specifications

    PC drum type OPC (organic photo conductor) Photoconductor Blade cleaning system cleaning magicolor 1600W 1200 x 600 dpi, 600 x 600 dpi Resolution magicolor 1650EN 600 dpi x 600 dpi x 4 bit or 600 dpi x 600 dpi x 1 bit...

  • Page 40: Maintenance

    2. Product specifications Field Service Ver. 1.0 Nov. 2008 B. Functions magicolor 1600W Average 30 seconds Warm-up time magicolor 1650EN Average 45 seconds Plain paper 126.78 mm/second Process speed Thick stock 63.39 mm/second 1-sided: 22 seconds Full color 2-sided: 35 seconds...
  • Page 41 10 to 35 °C / 50 to 95 °F (with a fluctuation of 10 °C / 18 °F or less per hour) Temperature Humidity 15% to 85% (with a fluctuation of 20% or less per hour) F. Controller (1) magicolor 1600W Type Built-in type controller Standard memory 16 MB Interface USB 2.0 compliant...
  • Page 42 2. Product specifications Field Service Ver. 1.0 Nov. 2008 (2) magicolor 1650EN Type Built-in type controller Standard memory 256MB USB 2.0 and USB 1.1 compliant, 10Base-T/100Base-TX (IEEE 802.3) Ether- Interfaces • Microsoft Windows Windows Server 2008 Standard/Enterprise/Datacenter, Vista Home Basic/Home Premium/Ultimate/Business/Enterprise, WindowsVista Home Basic /Home Premium /Ultimate/Business /Enterprise x64 Edition, Windows XP Home Edition/Professional (Service Pack 1 or later;...
  • Page 43 2. Product specifications Field Service Ver. 1.0 Nov. 2008 Blank Page...

  • Page 44: Maintenance

    When malfunction occurs transport Media feed roller *4 section *1: Only magicolor 1600W *2: Only magicolor 1650EN *3: In case of single side printing for normal paper of A4/Letter size *4: Only when the duplex option attachment is installed.

  • Page 45: Concept Of Parts Life

    3. Periodical check Field Service Ver. 1.0 Nov. 2008 Concept of parts life Description Life value Max. life value Near life value The consumption rates are 2,350 pages 2,500 pages 3,500 pages *1 calculated from the dot 1,350 pages 1,500 pages 2,100 pages *1 counter and the image 850 pages...

  • Page 46: Maintenance Procedure (Periodical Check Parts)

    • High-capacity toner cartridge (C,M,Y,K): Every 2,500 prints B. Removal procedure (1) For magicolor 1600W 1. Check the color of the toner cartridge to be replaced on the control panel. 2. Press the Rotate Toner key and select the color of the toner cartridge to be replaced.
  • Page 47 3. Periodical check Field Service Ver. 1.0 Nov. 2008 (2) For magicolor 1650EN 1. Check the color of the toner cartridge to be replaced on the control panel. 2. Select [MAIN MENU] - [QUALITY MENU] - [REPLACE TONER] from the menu and select the toner cartridge of the specific color of toner to be replaced.
  • Page 48 Field Service Ver. 1.0 Nov. 2008 3. Periodical check C. Reinstallation procedure NOTE Do not let the toner cartridge stand upright or keep it in that upright posi- tion. A034F2C509DA 1. Shake the toner cartridge [1] a few times to distribute the toner. A034F2C510DA 2.
  • Page 49 3. Periodical check Field Service Ver. 1.0 Nov. 2008 3. Aligning the shaft [1] on both sides of the toner cartridge with the rails in the machine, install the toner car- tridge [2]. A034F2C511DA 4. Press in the toner cartridge until [1] it locks into place.

  • Page 50: Imaging Cartridge

    Field Service Ver. 1.0 Nov. 2008 3. Periodical check 3.3.2 Imaging cartridge A. Periodically replaced parts/cycle • Imaging cartridge (Monochrome continuous printing): Every 45,000 counts Imaging cartridge (Monochrome 1P/J): Every 10,000 counts Imaging cartridge (Full color continuous printing): Every 11,250 counts Imaging cartridge (Full color 1P/J): Every 7,500 counts B.

  • Page 51: Service Tool

    4. Service tool Field Service Ver. 1.0 Nov. 2008 Service tool Service material list Tool name Shape Material No. Remarks Cleaning pad 000V-18-1 10pcs/1pack A02EF2C526DA Isopropyl alcohol 000V-19-0 A00KF2C506DA...

  • Page 52: Firmware Upgrade

    Field Service Ver. 1.0 Nov. 2008 5. Firmware upgrade Firmware upgrade For magicolor 1600W 5.1.1 Controller firmware upgrading NOTE • Make sure that the printer driver has been installed in the PC. • Before updating the firmware, confirm the current Controller Firmware Version.

  • Page 53: For Magicolor 1650En

    5. Firmware upgrade Field Service Ver. 1.0 Nov. 2008 For magicolor 1650EN 5.2.1 Controller firmware upgrading NOTE • Make sure that the printer driver has been installed in the PC. • Before updating the firmware, print Configuration Page to confirm the current Controller Firmware Version.
  • Page 54 Field Service Ver. 1.0 Nov. 2008 5. Firmware upgrade B. Network connections 1. Connect the machine to the PC using an Ethernet cable. 2. Copy the firmware data (system.ps) to any directory on the PC. 3. Start the command prompt and go to the directory in which the firmware data is stored. 4.

  • Page 55: Boot Rom Firmware Rewriting

    5. Firmware upgrade Field Service Ver. 1.0 Nov. 2008 5.2.2 Boot Rom firmware rewriting 1. Connect the machine and PC using the USB cable. 2. Copy the firmware data (bootrom.img) to any directory on the PC. 3. Press Menu Select key, key and cancel key on the operation panel at the same time to turn on the power.

  • Page 56: Other

    Field Service Ver. 1.0 Nov. 2008 6. Other Other Disassembly/adjustment prohibited items A. Paint-locked screws NOTE • To prevent loose screws, a screw lock in blue or green series color is applied to the screws. • The screw lock is applied to the screws that may get loose due to the vibrations and loads created by the use of machine or due to the vibrations created during transportation.

  • Page 57: Disassembly/Assembly/Cleaning List (Other Parts)

    6. Other Field Service Ver. 1.0 Nov. 2008 Disassembly/assembly/cleaning list (other parts) 6.2.1 Disassembly/assembly parts list Section Part name Ref.Page Rear cover P.21 Left cover P.21 Exterior parts Right cover P.22 Operation panel P.22 Print control board (PRCB) P.23 MFP board (MFPB) P.25 Boards and etc.

  • Page 58: Disassembly/Assembly Procedure

    Field Service Ver. 1.0 Nov. 2008 6. Other Disassembly/assembly procedure 6.3.1 Rear cover 1. Remove five screws [1], and remove the rear cover [2]. A034F2C001DA 6.3.2 Left cover WARNING • Make sure to remove the rear cover before mounting the left cover in order to prevent the gasket attached to the cover from coming off.

  • Page 59: Right Cover

    6. Other Field Service Ver. 1.0 Nov. 2008 6.3.3 Right cover 1. Remove the operation panel See P.22 2. Open the top cover. 3. Open the front cover. 4. Remove four screws [1], and remove the right cover [2]. A034F2C003DA 6.3.4 Operation panel 1.

  • Page 60: Print Control Board (Prcb)

    Field Service Ver. 1.0 Nov. 2008 6. Other 6.3.5 Print control board (PRCB) NOTE • When the printer control board is replaced with a new one, be sure to execute [BK CLEAR]. See P.92 1. Remove the rear cover. See P.21 2.
  • Page 61 6. Other Field Service Ver. 1.0 Nov. 2008 5. Remove parameter chip (IC9) [1] from the printer control board. NOTE • When the printer control board (PRCB) has been replaced, be sure to remount parameter chip (IC9). Remove parameter chip (IC9) from the old printer control board and mount it on the new printer control board.

  • Page 62: Mfp Board (Mfpb)

    Field Service Ver. 1.0 Nov. 2008 6. Other 6.3.6 MFP board (MFPB) NOTE • When the MFP board is replaced, upgrade the firmware to the latest version. See P.15 • When the MFP board is replaced with a new one, be sure to execute [BK CLEAR]. See P.92 1.

  • Page 63: Dc Power Supply (Dcpu)

    6. Other Field Service Ver. 1.0 Nov. 2008 6.3.7 DC power supply (DCPU) 1. Remove the printer control board. See P.23 2. Remove the MFP board. See P.25 3. Remove the screw [1]. 4. Disconnect two connectors [2] (Red and white), remove the harness from two wire saddles [3].
  • Page 64 Field Service Ver. 1.0 Nov. 2008 6. Other 8. Remove the harness [1], and remove the harness guide [2]. A034F2C016DA 9. Remove eight screws [1] to pull out the DC power unit assy [2]. A034F2C017DA 10. Disconnect four connectors [1] and remove four screws [2], and remove the DC power supply assy [3].

  • Page 65: High Voltage Unit (Hv)

    6. Other Field Service Ver. 1.0 Nov. 2008 6.3.8 High voltage unit (HV) 1. Remove the right cover. See P.22 2. Disconnect three connectors [1] and remove four screws [2], and remove the high voltage unit [3]. A034F2C019DA Precautions for reinstallation of the high voltage unit •...

  • Page 66: Transfer Roller Unit

    NOTE • When the transfer roller unit is replaced with a new one, it is necessary to reset the maintenance counter. For magicolor 1600W: See P.59 For magicolor 1650EN: See P.87 • Make calibration after replacing the transfer roller unit.

  • Page 67: Fuser Unit

    A034F2C515DA 4. To reinstall, reverse the order of removal. NOTE • When the fuser unit is replaced with a new one, it is necessary to reset the mainte- nance counter. For magicolor 1600W: See P.59 For magicolor 1650EN: See P.87...

  • Page 68: Ph Unit

    6. Remove the high voltage unit. See P.28 7. Disconnect the flat cable [1] on the MFP board. NOTE • For magicolor 1600W: P108 • For magicolor 1650EN: CN5 A034F2C500DA 8. Disconnect the connector (PJ19) [1] and flat cable (PJ18) [2] on the printer control board.
  • Page 69 6. Other Field Service Ver. 1.0 Nov. 2008 9. Press the rack release lever [1] and then rotate the rack [2] so that the toner cartridge [3] is moved to a position, at which the toner cartridge can be easily removed. NOTE •...

  • Page 70: Media Feed Driving Unit

    Field Service Ver. 1.0 Nov. 2008 6. Other 13. Remove three screws [1], and remove the PH unit [2]. NOTE • To remove the front screw, move the rack to the position where the screw can be removed easier and remove the screw using a short driver.
  • Page 71 6. Other Field Service Ver. 1.0 Nov. 2008 4. Remove four screws [1], and remove the sheet metal [2]. NOTE • Use care not to lose the two springs. A034F2C027DA 5. Remove two screws [1] and open the front cover [2] to remove the media feed tray unit [3].
  • Page 72 Field Service Ver. 1.0 Nov. 2008 6. Other 7. Remove the tapes [1] at two posi- tions. A034F2C030DA 8. Remove four screws [1], and remove the media feed driving unit [2]. A034F2C031DA...

  • Page 73: Transport Motor (M1)

    6. Other Field Service Ver. 1.0 Nov. 2008 6.3.13 Transport motor (M1) 1. Remove the left cover. See P.21 2. Remove all toner cartridges. See P.9 3. Remove the harness from two wire saddles [1]. A034F2C035DA 4. Remove three screws [1], and remove the sheet metal [2].

  • Page 74: Developing Motor (M3)

    Field Service Ver. 1.0 Nov. 2008 6. Other 7. Unlock the tab [1], and remove the motor cover [2]. A034F2C038DA 8. Disconnect the connector [1], and remove the transport motor [2]. A034F2C039DA 6.3.14 Developing motor (M3) 1. Remove the left cover. See P.21 2.
  • Page 75 6. Other Field Service Ver. 1.0 Nov. 2008 3. Remove the spring [1]. A034F2C047DA 4. Remove two E-rings [1], belt [2], two gears [3] and bearing [4]. NOTE • Make sure to pull out the belt [2] and gears [3] forward parallel together.

  • Page 76: Dc Power Supply Fan Motor (Fm1)

    Field Service Ver. 1.0 Nov. 2008 6. Other 7. Slide out the motor assy [1]. A034F2C523DA 8. Remove two screws [1] and discon- nect the connector [2], and remove the developing motor [3]. A034F2C053DA 6.3.15 DC power supply fan motor (FM1) 1.
  • Page 77 6. Other Field Service Ver. 1.0 Nov. 2008 5. Disconnect the connector [1]. A034F2C014DA 6. Remove the harness [1] from the wire saddle. A034F2C041DA 7. Remove the screw [1] to take out the DC power unit motor assy [2] as shown in the picture.

  • Page 78: Ozone Ventilation Fan Motor (Fm2)

    Field Service Ver. 1.0 Nov. 2008 6. Other 6.3.16 Ozone ventilation fan motor (FM2) 1. Slide out the DC power supply assy. See step 1 to 9 of P.26 2. Remove the harness [1] from the harness guide. 3. Remove the screw [2], remove the ozone ventilation fan motor assy [3].

  • Page 79: Registration Roller Solenoid (Sd2)

    6. Other Field Service Ver. 1.0 Nov. 2008 6.3.18 Registration roller solenoid (SD2) 1. Remove the left cover. See P.21 2. Remove the harness from two wire saddles [1]. A034F2C035DA 3. Remove three screws [1], and remove the sheet metal [2]. A034F2C036DA 4.

  • Page 80: 2Nd Image Transfer Pressure/Retraction Solenoid (Sd4)

    Field Service Ver. 1.0 Nov. 2008 6. Other 6.3.19 2nd image transfer pressure/retraction solenoid (SD4) 1. Remove the rear cover. See P.21 2. Remove the left cover. See P.21 3. Disconnect all connectors and flat cables from the printer control board. A034F2C006DA 4.

  • Page 81: Cleaning Blade Pressure/Retraction Solenoid (Sd5)

    6. Other Field Service Ver. 1.0 Nov. 2008 6.3.20 Cleaning blade pressure/retraction solenoid (SD5) 1. Remove the left cover. See P.21 2. Remove the screw [1] and discon- nect the connector [2], and remove the cleaning blade pressure/retrac- tion solenoid [3]. NOTE •...

  • Page 82: Separation Pad

    Field Service Ver. 1.0 Nov. 2008 6. Other 6.3.22 Separation pad 1. Remove the right cover. See P.22 2. Remove the left cover. See P.21 3. Lay the main body of the printer on its back. NOTE • Put the printer on the flat place such as a desk for this work, not to impose unreasonable force on the machine.
  • Page 83 6. Other Field Service Ver. 1.0 Nov. 2008 6. Remove the separation pad [1]. A034F2C033DA 7. Remove the spring [1]. A034F2C034DA...

  • Page 84: Cleaning Procedure

    [1] clean of dirt. A034F2C516DA 6.4.2 Printer head window 1. Enter the [P/H CLEAN UP] mode. For magicolor 1600W: See P.53 For magicolor 1650EN: See P.70 2. Open the top cover. 3. Remove the imaging cartridge. See P.13 4. Clean P/H window [1] with soft cloth.
  • Page 85 6. Other Field Service Ver. 1.0 Nov. 2008 Blank Page...

  • Page 86: Adjustment/Setting

    7. How to use the adjustment section Field Service Ver. 1.0 Nov. 2008 ADJUSTMENT/SETTING How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance checks Before attempting to solve the customer problem, the following advance checks must be made.

  • Page 87: Description Of The Control Panel (Magicolor 1600W)

    8. Description of the control panel (magicolor 1600W) Field Service Ver. 1.0 Nov. 2008 Description of the control panel (magicolor 1600W) Control panel display • The control panel contains six LED indicators and two keys, the Rotate Toner key and the Clear key.

  • Page 88: List Of Status Messages

    8. Description of the control panel (magicolor 1600W) Field Service Ver. 1.0 Nov. 2008 8.1.2 List of status messages • The combinations of ON, OFF, and/or blinking states of the Ready indicator, Error indica- tor, and toner indicators represent specific conditions of the printer.

  • Page 89: Clear Key

    8. Description of the control panel (magicolor 1600W) Field Service Ver. 1.0 Nov. 2008 8.1.3 Clear key • The Clear key can be used to cancel a print job. It also allows that specific print job to be resumed after the error has been eliminated.

  • Page 90: Remote Panel Utility (Only For Magicolor 1600W)

    9. Remote panel utility (Only for magicolor 1600W) Field Service Ver. 1.0 Nov. 2008 Remote panel utility (Only for magicolor 1600W) • The Remote Panel Utility shows information about the current status of the printer and allows you to specify various settings.

  • Page 91: Set Default

    9. Remote panel utility (Only for magicolor 1600W) Field Service Ver. 1.0 Nov. 2008 9.2.2 Set Default Display Content • Toner Low Message: Specifies whether a printer indicator blinks or a warning message appears in the status display box of the Remote Panel Utility when toner is about to run out.

  • Page 92: Left Adjustment

    9. Remote panel utility (Only for magicolor 1600W) Field Service Ver. 1.0 Nov. 2008 9.3.2 Left Adjustment Function • Adjusts the left margin of media for single-sided printing. • To correct a misaligned print image. Tray1 (Simplex Side): Adjust the left margin of media fed from tray 1 (manual tray.) Setting -15 to +15 (1 step: 0.2 mm)

  • Page 93: Service's Choice

    9. Remote panel utility (Only for magicolor 1600W) Field Service Ver. 1.0 Nov. 2008 9.3.5 Service’s Choice A. GDI Time out Function • To specify the time for GDI time out. Setting • The default setting is 60 (min). /procedure 5 / 10 / 20 / 30 / 40 / 50 / “60”...

  • Page 94: Print Pattern 1

    9. Remote panel utility (Only for magicolor 1600W) Field Service Ver. 1.0 Nov. 2008 9.3.6 Print Pattern 1 Function • To print the test pattern for adjusting the image. • If there is tilt or when registration or zoom ratio adjustments are performed [1]: The length of the half of the width of a paper (Change with the width of the paper.)

  • Page 95: Service Mode Tab

    9. Remote panel utility (Only for magicolor 1600W) Field Service Ver. 1.0 Nov. 2008 Service Mode Tab A. Procedure • Press the following key in this order 1. Press the [Tab] key. 2. Press the [Alt] key + [a] key.

  • Page 96: Supplies Replace

    9. Remote panel utility (Only for magicolor 1600W) Field Service Ver. 1.0 Nov. 2008 9.4.4 Supplies Replace A. Fuser Unit Function • Resets the fuser unit counter. • To use when the fuser unit has been replaced. B. Transfer Roller Function •...

  • Page 97: Description Of The Control Panel (Magicolor 1650En)

    10. Description of the control panel (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 10. Description of the control panel (magicolor 1650EN) 10.1 Control panel display • The control panel contains six LED indicators and two keys, the Rotate Toner key and the Cancel key.

  • Page 98: Description Of The Control Panel (Magicolor 1650En)

    11. Description of the control panel (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 11. Description of the control panel (magicolor 1650EN) 11.1 List of control panel messages 11.1.1 Standard status messages • Normal state messages are displayed on the upper line of the LCD. Message Description IDLE...

  • Page 99: Error Messages

    11. Description of the control panel (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 11.1.3 Error messages Message Description CHECK TRAY1 PAPER (Displaying alter- • Tray 1 is media empty. nately)) • Media has misfed in Tray 1. PRESS MENU/SELECT I/C LIFE END •...

  • Page 100: Menu (Magicolor 1650En)

    12. MENU (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 12. MENU (magicolor 1650EN) 12.1 List of MAIN MENU functions *1: This setting is available only when an optional Lower Feeder Unit is installed. *2: This setting is available only when a Duplex Option is installed. Ref.
  • Page 101 12. MENU (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 Ref. MENU page INTERFACE ETHERNET TCP/IP ENABLE P.72 MENU IPV4 DHCP/BOOTP P.72 IPV4 ADDRESS P.72 DEFAULT P.72 ROUTER SUBNET MASK P.72 ENABLE AUTO IP P.73 IPV6 ENABLE P.73 IDENTIFIER P.73 ENABLE AUTO P.73 GLOBAL PREFIX...

  • Page 102: Print Menu

    12. MENU (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 12.2 PRINT MENU 12.2.1 MENU MAP Function • Prints the menu map. • To check the available menu settings. Setting • The default setting is Yes. /procedure “YES” / NO 12.2.2 CONFIGURATION Function...

  • Page 103: Directory List

    12. MENU (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 12.2.5 DIRECTORY LIST Function • Prints a directory list of the flash. • To check the files saved on the flash. Setting • The default setting is Yes. /procedure “YES” / NO 12.2.6 DEMO Function...
  • Page 104 12. MENU (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 C. TRAY 2 (1) MEDIA SIZE Function • Specifies the size of the media loaded in Tray 2. • To specify the size of the media loaded in Tray 2. Setting •...

  • Page 105: Duplex

    12. MENU (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 F. TRAY CHAINING Function • Allows a print cycle to continue without interruption when the current tray runs out of media during the print cycle by automatically reselecting another tray, in which the media of the same size and the same type is loaded.

  • Page 106: Page Recovery

    12. MENU (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 12.3.4 PAGE RECOVERY Function • Selects whether or not the page is printed again after recovering from a media mis- feed or a paper jam. • To specify the point from which printing should continue after a media misfeed. : The page that was misfeed is printed again.

  • Page 107: Toner Out Action

    12. MENU (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 12.4.2 TONER OUT ACTION Function • Specifies whether to stop or continue printing when a toner empty condition is detected. • To select to permit printing upon a toner empty condition. Setting •...

  • Page 108: Economy Print

    12. MENU (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 12.4.5 ECONOMY PRINT Function • To set whether to print with saving toner consumption amount. • If OFF is selected: Normal printing • If On is selected: Toner consumption amount will be saved for printing. Setting •...

  • Page 109: Interface Menu

    12. MENU (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 12.5 INTERFACE MENU 12.5.1 ETHERNET A. TCP/IP (1) ENABLE Function • Sets whether to enable or disable TCP/IP. • To disable TCP/IP. Setting • The default setting is YES. /procedure “YES”...
  • Page 110 12. MENU (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 • ENABLE AUTO IP Function • Selects whether or not the IP address is automatically acquired when DHCP/BOOTP, PING, and ARP are not functioning or when there is no response. •...
  • Page 111 12. MENU (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 (2) DISABLE FILTERS Function • To set enabled/disabled of IP filtering • If YES is selected, filter is enabled. • If NO is selected, filter is disabled. Setting • The default setting is NO. /procedure YES / “NO”...

  • Page 112: Usb

    12. MENU (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 F. PS PROTOCOL Function • Selects whether PostScript jobs are received in the binary format or the quoted format. • To transmit PostScript data in quoted format. Setting • The default setting is BINARY. /procedure “BINARY”...

  • Page 113: System Default

    12. MENU (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 12.6 SYSTEM DEFAULT 12.6.1 PRINT QUALITY Function • Selects the image quality for prints. • To change the image quality setting. Setting • The default setting is HIGH. /procedure “HIGH” / STANDARD 12.6.2 COLOR MODE Function...
  • Page 114 12. MENU (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 D. PCL (1) LINE TERMINATION Function • Sets the CR/LF mapping for line termination in the PCL language. • To change the CR/LF mapping. Setting • The default setting is CR=CR LF=CRLF. /procedure “CR=CR LF=CRLF”...

  • Page 115: Startup Options

    12. MENU (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 12.6.4 STARTUP OPTIONS A. START PAGE Function • Selects whether or not a startup page is printed when the printer is turned on. • To specify whether a startup page is printed. YES: The startup page is printed when the printer is turned on.

  • Page 116: Format

    12. MENU (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 (2) SET USER PASSWD Function • To set user password to display the user menu. NOTE • The specified password is applied only if [SECURITY] → [CONFIG] → [ENABLE] is set to [ON]. •...

  • Page 117: Service Menu

    12. MENU (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 B. SAVE CUSTOM Function • Selects whether or not all changed menu settings are saved. • To save the custom settings. Setting • The default setting is NO. /procedure “NO” / YES NOTE •...

  • Page 118: User Service Menu (Magicolor 1650En)

    13. USER SERVICE MENU (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 13. USER SERVICE MENU (magicolor 1650EN) 13.1 USER SERVICE MENU entry procedure A. Procedure 1. Press the key for more than 2 seconds on [IDLE] screen. 2. Press the Menu Select key. 3.

  • Page 119: Service Mode (Magicolor 1600W)

    14. Service mode (magicolor 1600W) Field Service Ver. 1.0 Nov. 2008 14. Service mode (magicolor 1600W) 14.1 Service mode entry procedure • It will be displayed by activating Panel Remote Utility and enter the password. See P.58 NOTE • Ensure appropriate security for the service mode entry procedure. It should...

  • Page 120: Service Menu (Magicolor 1650En)

    15. SERVICE MENU (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 15. SERVICE MENU (magicolor 1650EN) 15.1 SERVICE MENU entry procedure NOTE • Ensure appropriate security for the SERVICE MENU entry procedure. It should NEVER be given to any unauthorized person. A.
  • Page 121 15. SERVICE MENU (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 Ref. SERVICE MENU page MONOCHROME FACES P.88 TOTAL DUP FACES P.88 COLOR DUP FACES P.88 MONO DUP FACES P.89 TRAY COUNTER TRAY 1 P.89 TRAY 2 PAPER SIZE COUNT P.89 LEGAL LETTER...

  • Page 122: Settings

    15. SERVICE MENU (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 15.3 SETTINGS 15.3.1 ENERGY SAVE Function • Set to activate Energy Save mode when print job receiving or panel operation have not been made for a given period. Setting •...

  • Page 123: Left Margin Dup

    15. SERVICE MENU (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 15.4.4 LEFT MARGIN DUP Function • Adjusts the left margin of media for double-sided printing. • To correct a misaligned print image. LEFT ADJ TRAY1: Adjust the left margin of duplex print media fed from tray 1. LEFT ADJ TRAY2: Adjust the left margin of duplex print media fed from tray 2.

  • Page 124: Image Adj Param

    15. SERVICE MENU (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 15.4.6 IMAGE ADJ PARAM Function • Optimizes the image by varying the output value of the developing bias when an image problem occurs due to the atmospheric pressure at high altitudes. •...

  • Page 125: Erase Nvram

    15. SERVICE MENU (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 B. FUSER UNIT Function • Resets the fuser unit counter. • To use when the fuser unit has been replaced. Setting • The default setting is NO. /procedure “NO” / YES 1.

  • Page 126: Tray Counter

    15. SERVICE MENU (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 F. MONO DUP FACES Function • To display total number of monochrome duplex printing. • To confirm the number of monochrome duplex printing so that usage status can be comprehended.

  • Page 127: Sru Usage

    15. SERVICE MENU (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 15.5.6 SRU USAGE A. TRANS BELT UNIT Function • Displays the remaining life of the transfer belt as a percentage. • To monitor the amount of life remaining in the transfer belt. B.

  • Page 128: Test

    15. SERVICE MENU (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 15.7 TEST 15.7.1 PAPER FEED TEST Function • To check the paper feeding in the paper take-up/transport sections without printing on the paper. • When a paper misfeed occurs Setting •...

  • Page 129: Print Settings

    15. SERVICE MENU (magicolor 1650EN) Field Service Ver. 1.0 Nov. 2008 15.8 PRINT SETTINGS Function • To print the list of engine adjusted values. • To confirm every adjusted values set at SERVICE MENU. Setting • The default setting is YES. /procedure “YES”...

  • Page 130: Troubleshooting

    • When a paper misfeed occurs, the printer shows the corresponding paper misfeed status by means of the Error indicator on the control panel or LCD display. 16.1.1 Indication given by the error indicator (magicolor 1600W) • The Error indicator blinks once a second. See P.50...

  • Page 131: Indication Given By The Lcd Display (Magicolor 1650En)

    16. Jam display Field Service Ver. 1.0 Nov. 2008 16.1.2 Indication given by the LCD display (magicolor 1650EN) • When a media misfeed occurs, a message is displayed on the control panel. See P.61 A034F4E501DA Display Misfeed Location Misfeed processing location Action PAPER JAM Transfer section...

  • Page 132: Sensor Layout

    Field Service Ver. 1.0 Nov. 2008 16. Jam display 16.2 Sensor layout • System equipped with a lower feeder unit and duplex option. A034F4C504DA Exit sensor (PS4) Registration sensor (PS2) 2nd image transfer retraction position sensor (PS3)

  • Page 133: Solution

    16. Jam display Field Service Ver. 1.0 Nov. 2008 16.3 Solution 16.3.1 Initial check items • When a paper misfeed occurs, first make checks of the following initial check items. Check item Action Does the media meet product specifications? • Change media. •...

  • Page 134: Misfeed At 2Nd Transfer Section

    Field Service Ver. 1.0 Nov. 2008 16. Jam display 16.3.2 Misfeed at 2nd transfer section A. Detection timing Type Description The media does not unblock the registration sensor (PS2) even after the lapse of a predetermined period of time after the registration roller solenoid (SD2) has Detection of misfeed been deenergized.

  • Page 135: Misfeed At Fusing Section

    16. Jam display Field Service Ver. 1.0 Nov. 2008 16.3.3 Misfeed at fusing section A. Detection timing Type Description The media does not block the exit sensor (PS4) even after the lapse of a prede- termined period of time after the registration roller solenoid (SD2) has been energized.

  • Page 136: Misfeed At Exit Section

    Field Service Ver. 1.0 Nov. 2008 16. Jam display 16.3.4 Misfeed at exit section A. Detection timing Type Description Detection of misfeed The exit sensor (PS4) is not unblocked even after the lapse of a predetermined at exit section period of time after it has been blocked by the media. Detection of media The exit sensor (PS4) is blocked when the power switch is turned ON, a cover is left in exit section...

  • Page 137: Malfunction Code

    Error indicator on the control panel or LCD display. 17.1.1 Indication of the error indicator (magicolor 1600W) • The CPU circuit of the printer performs a self-diagnostics procedure. If a faulty condition is encountered, the Error indicator blinks twice a second.

  • Page 138: Indication Of The Lcd Display (Magicolor 1650En)

    Field Service Ver. 1.0 Nov. 2008 17. Malfunction code 17.1.2 Indication of the LCD display (magicolor 1650EN) • The printer’s CPU performs a self-diagnostics function that, on detecting a malfunction, gives the corresponding trouble code and maintenance call mark on the control panel. A034F4E502DA 17.1.3 Trouble code list...
  • Page 139 17. Malfunction code Field Service Ver. 1.0 Nov. 2008 Code Item Detection Timing • The state of the 2nd image transfer retraction position sensor is not changed from the unblocked to blocked state even after the lapse of a predetermined period of time during predrive.

  • Page 140: Resetting A Malfunction

    17. Malfunction code Code Item Detection Timing 3C00 EEPROM installation error • Contact the responsible people of KONICA MINOLTA when not returning in power switch OFF/ON. 3C10 EEPROM data error 17.1.4 Resetting a malfunction • To reset a malfunction, turn the power switch OFF and then ON again.

  • Page 141: Solution

    17. Malfunction code Field Service Ver. 1.0 Nov. 2008 17.2 Solution 17.2.1 0001: Transport motor malfunction Relevant electrical parts Transport motor (M1) Printer control board (PRCB) DC power supply (DCPU) WIRING DIAGRAM Step Action Location (Electrical Control signal component) Check the M1 connector for proper connec- ⎯...

  • Page 142: Ozone Ventilation Fan Motor Malfunction

    Field Service Ver. 1.0 Nov. 2008 17. Malfunction code 17.2.3 004C: Ozone ventilation fan motor malfunction Relevant electrical parts Ozone ventilation fan motor (FM2) Printer control board (PRCB) WIRING DIAGRAM Step Action Location (Electrical Control signal component) Check the FM2 connector for proper con- ⎯...

  • Page 143: 0092: Transfer Belt Rotation Failure

    17. Malfunction code Field Service Ver. 1.0 Nov. 2008 17.2.5 0092: Transfer belt rotation failure Relevant electrical parts Belt positioning sensor (PS6) Printer control board (PRCB) Imaging cartridge WIRING DIAGRAM Step Action Location (Electrical Control signal component) Check the PRCB connector for proper con- ⎯...

  • Page 144: 0300: Polygon Motor Malfunction

    Field Service Ver. 1.0 Nov. 2008 17. Malfunction code 17.2.7 0300: Polygon motor malfunction Relevant electrical parts PH unit Printer control board (PRCB) WIRING DIAGRAM Step Action Location (Electrical Control signal component) Check the cable and connector for proper ⎯ ⎯...

  • Page 145: 0500: Fuser Warm-Up Failure 0503: Thermistor Resistance Failure

    Control signal component) ⎯ ⎯ Change fuser unit. For magicolor 1600W: 1. Main switch is turned ON. 2. Open the top cover. 3. Press the following keys in this order. Rotate Toner key → Clear key → Clear key → Rotate Toner key.

  • Page 146: 0F51: Waste Toner Full Sensor Trouble

    Field Service Ver. 1.0 Nov. 2008 17. Malfunction code 17.2.11 0F51: Waste toner full sensor trouble Relevant electrical parts Waste toner full sensor (PS7) Printer control board (PRCB) WIRING DIAGRAM Step Action Location (Electrical Control signal component) Check the PRCB connector for proper con- ⎯...

  • Page 147: 13E2: Flash Rom Write Error

    17. Malfunction code Field Service Ver. 1.0 Nov. 2008 17.2.14 13E2: Flash ROM write error Relevant electrical parts Printer control board (PRCB) MFP board (MFPB) WIRING DIAGRAM Step Action Location (Electrical Control signal component) Check the cable and connector for proper ⎯...

  • Page 148: Power Supply Errors

    Is CN8 on MFPB properly connected? For 1600W: Is P102 on MFPB properly connected? 1600W: I-6 For 1650EN: 1650EN: I-5 Is CN9 on MFPB properly connected? For magicolor 1600W Reconnect. Is PJ1 on operation board properly con- Operation panel. nected? 1600W: K-6 Change MFPB.

  • Page 149: Image Quality Problems

    19. Image quality problems Field Service Ver. 1.0 Nov. 2008 19. Image quality problems 19.1 Solution 19.1.1 White lines in FD, white bands in FD, colored lines in FD, and colored bands in FD A. Typical faulty images White lines in FD White bands in FD Colored lines in FD Colored bands in FD...

  • Page 150: White Lines In Cd, White Bands In Cd, Colored Lines In Cd, And Colored Bands In Cd

    Field Service Ver. 1.0 Nov. 2008 19. Image quality problems 19.1.2 White lines in CD, white bands in CD, colored lines in CD, and colored bands in CD A. Typical faulty images White lines in CD White bands in CD Colored lines in CD Colored bands in CD 4036fs4028c0...

  • Page 151: Uneven Density In Fd

    19. Image quality problems Field Service Ver. 1.0 Nov. 2008 19.1.3 Uneven density in FD A. Typical faulty images 4036fs4043c0 4036fs4044c0 4036fs4045c0 B. Troubleshooting procedure Step Section Check item Result Action Are there scratches or lines evi- dent on the photo conductor sur- Replace the imaging cartridge.

  • Page 152: Uneven Density In Cd

    Field Service Ver. 1.0 Nov. 2008 19. Image quality problems 19.1.4 Uneven density in CD A. Typical faulty images 4036fs4046c0 4036fs4047c0 B. Troubleshooting procedure Step Section Check item Result Action Are there scratches or lines evi- dent on the photo conductor sur- Replace the imaging cartridge.

  • Page 153: Low Image Density

    19. Image quality problems Field Service Ver. 1.0 Nov. 2008 19.1.5 Low image density A. Typical faulty images ABCDE ABCDE ABCDE ABCDE ABCDE 4036fs4036c0 B. Troubleshooting procedure Step Section Check item Result Action Is the outside dirty? Clean. Imaging cartridge Is the contact dirty? Clean.

  • Page 154: Gradation Reproduction Failure

    Field Service Ver. 1.0 Nov. 2008 19. Image quality problems 19.1.6 Gradation reproduction failure A. Typical faulty images 4036fs4048c0 4036fs4049c0 B. Troubleshooting procedure Step Section Check item Result Action Imaging Is the outside dirty? Clean. cartridge PH unit Is the window surface dirty? Clean.

  • Page 155: Foggy Background

    19. Image quality problems Field Service Ver. 1.0 Nov. 2008 19.1.7 Foggy background A. Typical faulty images ABCD ABCD ABCD ABCD ABCD 4036fs4030c0 B. Troubleshooting procedure Step Section Check item Result Action Are there scratches or lines evi- dent on the photo conductor sur- Replace the imaging cartridge.

  • Page 156: Poor Color Reproduction

    Field Service Ver. 1.0 Nov. 2008 19. Image quality problems 19.1.8 Poor color reproduction A. Typical faulty images 4138fs4503c0 B. Troubleshooting procedure Step Section Check item Result Action Replace the media with new Media Is the media damp? media that has just been unwrapped.

  • Page 157: Void Areas, White Spots

    19. Image quality problems Field Service Ver. 1.0 Nov. 2008 19.1.9 Void areas, white spots A. Typical faulty images Void areas White spots 4036fs4051c0 4036fs4050c0 B. Troubleshooting procedure Step Section Check item Result Action Are there scratches or lines evi- dent on the photo conductor sur- Replace the imaging cartridge.

  • Page 158: Colored Spots

    Field Service Ver. 1.0 Nov. 2008 19. Image quality problems 19.1.10 Colored spots A. Typical faulty images Colored spots 4036fs4052c0 B. Troubleshooting procedure Step Section Check item Result Action Are the spots in a single color? Replace the imaging cartridge. Are there scratches or lines evi- dent on the photo conductor sur- Replace the imaging cartridge.

  • Page 159: Blurred Image

    19. Image quality problems Field Service Ver. 1.0 Nov. 2008 19.1.11 Blurred image A. Typical faulty images Blurred image 4036fs4031c0 B. Troubleshooting procedure Step Section Check item Result Action PH unit Is the window surface dirty? Clean. Imaging Is the outside dirty? Clean.

  • Page 160: Blank Copy, Black Copy

    Field Service Ver. 1.0 Nov. 2008 19. Image quality problems 19.1.12 Blank copy, black copy A. Typical faulty images Blank print Black print 4036fs4038c0 4036fs4039c0 B. Troubleshooting procedure Step Section Check item Result Action Check the PH unit connector for Image check Does a blank print occur? proper connection.

  • Page 161: Incorrect Color Image Registration

    19. Image quality problems Field Service Ver. 1.0 Nov. 2008 19.1.13 Incorrect color image registration A. Typical faulty images 4036fs4032c0 B. Troubleshooting procedure Step Section Check item Result Action Is the transfer belt dirty with fin- Clean. gerprints or foreign matter? Wipe the surface clean of dirt with Is the transfer belt dirty or a soft cloth.

  • Page 162: Poor Fusing Performance, Offset

    Field Service Ver. 1.0 Nov. 2008 19. Image quality problems 19.1.14 Poor fusing performance, offset A. Typical faulty images Poor fusing performance Offset 4036fs4059c0 4036fs4060c0 B. Troubleshooting procedure Step Section Check item Result Action Does the media being used con- Media Replace the media.

  • Page 163: Brush Effect, Blurred Image

    19. Image quality problems Field Service Ver. 1.0 Nov. 2008 19.1.15 Brush effect, blurred image A. Typical faulty images Brush effect Blurred image 4036fs4061c0 4036fs4031c0 B. Troubleshooting procedure Step Section Check item Result Action Replace the media with new Is the media damp? media that has just been unwrapped.

  • Page 164: Back Marking

    Field Service Ver. 1.0 Nov. 2008 19. Image quality problems 19.1.16 Back marking A. Typical faulty images 4036fs4062c0 4036fs4063c0 B. Troubleshooting procedure Step Section Check item Result Action Is there a foreign object in the Media path Remove the foreign object. media path? Is the fusing entrance guide plate Clean or replace.

  • Page 165: Pitch Lines, Pitch Uneven Density

    A034F4C508DA B. Troubleshooting procedure Step Section Check item Result Action • For magicolor 1600W: Execute [Image Refresh] using the remote panel utility. See P.53 • For magicolor 1650EN: Execute [MAIN MENU] - Do faint lines occur at a pitch of...

  • Page 166: Appendix

    Field Service Ver. 1.0 Nov. 2008 20. Parts layout drawing APPENDIX 20. Parts layout drawing 20.1 Main body A034F5C503DA [1] DC power supply fan motor (FM1) [6] Registration roller solenoid (SD2) [2] Rack motor (M2) [7] Ozone ventilation fan motor (FM2) [3] Developing motor (M3) [8] 2nd image transfer pressure/retraction solenoid (SD4)
  • Page 167 20. Parts layout drawing Field Service Ver. 1.0 Nov. 2008 [12] [11] [10] A034F5C504DA [1] Main power switch (SW1) [7] Temperature/ humidity sensor (TEM/HUMS) [2] High voltage unit (HV) [8] Print control board (PRCB) [3] Interlock switch (MS2) [9] 2nd image transfer retraction position sensor (PS3) [4] Contact switch (SW5) [10] MFP board (MFPB)

  • Page 168: Lower Feeder Unit (Option)

    Field Service Ver. 1.0 Nov. 2008 20. Parts layout drawing 20.2 Lower feeder unit (option) A0VPF5C500DA Transport sensor (PS12) Media feed solenoid (SD6) Media empty sensor (PS10) PC control board (PCCB) Tray set sensor (PS11)

  • Page 169: Duplex Option (Option)

    20. Parts layout drawing Field Service Ver. 1.0 Nov. 2008 20.3 Duplex option (option) A0VTF5C500DA Transport sensor/1 (PS15) Transport motor (M6) AD drive board (ADDB) Door sensor (PS14) Loop sensor (PS13) Switchback motor (M5) Registration solenoid (SD7) Cooling fan motor (FM3)

  • Page 170: Duplex Option Attachment (Option)

    Field Service Ver. 1.0 Nov. 2008 20. Parts layout drawing 20.4 Duplex option attachment (option) A0VTF5C501DA Transport sensor/2 (PS17) Relay board/2 (REYB/2)

  • Page 171: Connector Layout Drawing

    21. Connector layout drawing Field Service Ver. 1.0 Nov. 2008 21. Connector layout drawing Description ➀ Number of Pin Possible to confirm by removing external cover. Not possible to confirm by removing external cover. A034F5C505DA CN No. Location CN No. Location D-10 D-11...

  • Page 172: Timing Chart

    Field Service Ver. 1.0 Nov. 2008 22. Timing chart 22. Timing chart A034T2E579AA...
  • Page 173 22. Timing chart Field Service Ver. 1.0 Nov. 2008 Blank Page...

  • Page 174: Lower Feeder Unit

    SERVICE MANUAL FIELD SERVICE Lower Feeder Unit 2008.11 Ver. 1.0...
  • Page 175 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 176 Field Service Ver. 1.0 Nov. 2008 CONTENTS Lower Feeder Unit OUTLINE Product specifications ..................... 1 Type ........................1 Paper type ......................1 Machine specifications..................1 Operating environment ..................1 MAINTENANCE Periodic check ......................3 Maintenance procedure (Periodic parts check) ............ 3 Other ........................
  • Page 177 Field Service Ver. 1.0 Nov. 2008 Solution ......................15 4.3.1 Initial check items ..................15 4.3.2 Lower feeder unit media take-up section ............ 15...

  • Page 178: Outline

    Field Service Ver. 1.0 Nov. 2008 1. Product specifications OUTLINE Product specifications Type Name Add-on 500-sheet paper feed cassette Installation Desk type Document alignment Center Paper type Paper size A4S/LetterS Paper type Plain paper: 60 to 90 g/m (16 to 24 lb) Capacity 500 sheets Machine specifications...
  • Page 179 1. Product specifications Field Service Ver. 1.0 Nov. 2008 Blank Page...

  • Page 180: Maintenance

    Field Service Ver. 1.0 Nov. 2008 2. Periodic check MAINTENANCE Periodic check Maintenance procedure (Periodic parts check) • Periodically replaced parts are not employed.
  • Page 181 3. Other Field Service Ver. 1.0 Nov. 2008 Other Disassembly/adjustment prohibited items A. Paint-locked screws NOTE • To prevent loose screws, a screw lock in blue or green series color is applied to the screws. • The screw lock is applied to the screws that may get loose due to the vibrations and loads created by the use of machine or due to the vibrations created during transportation.
  • Page 182 Field Service Ver. 1.0 Nov. 2008 3. Other Disassembly/Assembly list (Other parts) 3.2.1 Disassembly/assembly parts list Section Part name Ref. page Lower Feeder Unit Right cover Exterior parts Left cover Rear cover Pick-up roller Unit Media pick-up drive unit Board and etc PC control board (PCCB) P.10 Others...
  • Page 183 3. Other Field Service Ver. 1.0 Nov. 2008 3.3.2 Right cover 1. Remove the Lower Feeder Unit from the main body. 2. Remove two screws [1] and unhook three tabs [2], and remove the right cover [3]. A0VPF2C002DA 3.3.3 Left cover 1.
  • Page 184 Field Service Ver. 1.0 Nov. 2008 3. Other 3. Disconnect two connectors [1], and remove the rear cover [2]. A0VPF2C005DA 3.3.5 Pick-up roller 1. Remove the Lower Feeder Unit from the main body. 2. Remove two pick-up rollers [1]. A0VPF2C001DA...
  • Page 185 3. Other Field Service Ver. 1.0 Nov. 2008 3.3.6 Media pick-up drive unit 1. Remove the right cover. See P.6 2. Remove the left cover. See P.6 3. Remove the rear cover. See P.6 4. Slide out the tray. 5. Unlock two tabs [1] and remove the cover [2].
  • Page 186 Field Service Ver. 1.0 Nov. 2008 3. Other 8. Remove two screws [1] on the bot- tom of media feed unit. A0VPF2C009DA 9. Remove seven screws [1], and slide out the media pick-up drive unit [2]. A0VPF2C010DA 10. Remove the harness from three wire saddles [1].
  • Page 187 3. Other Field Service Ver. 1.0 Nov. 2008 11. Remove the harness from three wire saddles [1]. 12. Remove the media pick-up drive unit. A0VPF2C012DA 3.3.7 PC control board (PCCB) 1. Remove the lower feeder unit. See P.5 2. Remove the rear cover. See P.6 3.
  • Page 188 Field Service Ver. 1.0 Nov. 2008 3. Other 3.3.8 Media feed solenoid (SD6) 1. Remove the media pick-up drive unit. See P.8 2. Remove the screw [1], and remove the protective cover [2]. A0VPF2C015DA 3. Remove the screw [1], and remove the media feed solenoid [2].
  • Page 189 3. Other Field Service Ver. 1.0 Nov. 2008 Cleaning procedure NOTE • The alcohol described in the cleaning procedure is isopropyl alcohol. 3.4.1 Pick-up roller 1. Remove the Lower Feeder Unit from the main body. 2. Wipe the pick-up roller [1] clean of dirt using a cleaning pad dampened with alcohol.

  • Page 190: Troubleshooting

    Field Service Ver. 1.0 Nov. 2008 4. Jam display TROUBLESHOOTING Jam display Misfeed display • When a media misfeed occurs a message is displayed on the control panel. A034F4E501DA Display Misfeed location Misfeed clearing location Ref. page PAPER JAM Lower Feeder Unit Tray 2 P.15 TRAY 2...
  • Page 191 4. Jam display Field Service Ver. 1.0 Nov. 2008 Sensor layout 4.2.1 magicolor 1650EN (mounted with the Lower Feeder Unit and Duplex Option) A0VPF4C500DA Registration sensor (PS2)
  • Page 192 Field Service Ver. 1.0 Nov. 2008 4. Jam display Solution 4.3.1 Initial check items • When a media misfeed occurs, first check the following initial check items. Check Item Action Does the media meet product specifications? Change the media. Change the media. Is media curled, wavy, or damp.
  • Page 193 4. Jam display Field Service Ver. 1.0 Nov. 2008 Blank Page...

  • Page 194: Duplex Option

    SERVICE MANUAL FIELD SERVICE Duplex Option 2008.11 Ver. 1.0...
  • Page 195 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 196 Field Service Ver. 1.0 Nov. 2008 CONTENTS Duplex Option OUTLINE Product specifications ..................... 1 MAINTENANCE Periodic check ......................3 Maintenance procedure (Periodic parts check) ............ 3 Other ........................4 Disassembly/adjustment prohibited items ............4 Disassembly/Assembly list (Other parts) .............. 5 3.2.1 Disassembly/assembly parts list ..............
  • Page 197 Field Service Ver. 1.0 Nov. 2008 4.3.3 Misfeed at Duplex Option media feed section..........16 Error codes ......................17 Trouble code ....................... 17 5.1.1 Indication of the LCD display (magicolor 1650EN) ........17 5.1.2 Trouble code list ..................17 Solution ......................18 5.2.1 004A: Duplex unit cooling fan motor malfunction........

  • Page 198: Outline

    Field Service Ver. 1.0 Nov. 2008 1. Product specifications OUTLINE Product specifications A. Type Name Duplex Option Installation Mounted on the back side of main body Reversing system Exit roller switchback Document alignment Center B. Paper type Paper size A4S/LetterS Paper type •...
  • Page 199 1. Product specifications Field Service Ver. 1.0 Nov. 2008 Blank Page...

  • Page 200: Maintenance

    Field Service Ver. 1.0 Nov. 2008 2. Periodic check MAINTENANCE Periodic check Maintenance procedure (Periodic parts check) • Periodically replaced parts are not employed.
  • Page 201 3. Other Field Service Ver. 1.0 Nov. 2008 Other Disassembly/adjustment prohibited items A. Paint-locked screws NOTE • To prevent loose screws, a screw lock in blue or green series color is applied to the screws. • The screw lock is applied to the screws that may get loose due to the vibrations and loads created by the use of machine or due to the vibrations created during transportation.
  • Page 202 Field Service Ver. 1.0 Nov. 2008 3. Other Disassembly/Assembly list (Other parts) 3.2.1 Disassembly/assembly parts list Section Part name Ref. page Duplex Option Right cover Exterior parts Left cover Board and etc. AD drive board (ADDB) Cooling fan motor (FM3) Transport motor (M6) P.10 Others...
  • Page 203 3. Other Field Service Ver. 1.0 Nov. 2008 3. Remove the duplex print unit [2] pushing the lever [1]. A0VTF2C503DA 3.3.2 Right cover 1. Remove two screws [1], and remove the right cover [2]. A0VTF2C001DA 3.3.3 Left cover 1. Remove two screws [1], and remove the left cover [2].
  • Page 204 Field Service Ver. 1.0 Nov. 2008 3. Other 3.3.4 AD drive board (ADDB) 1. Remove the screw [1], and the AD drive board cover [2]. A0VTF2C003DA 2. Disconnect all connectors from the AD drive board [1]. A0VTF2C004DA 3. Remove two screws [1], and the AD drive board [2].
  • Page 205 3. Other Field Service Ver. 1.0 Nov. 2008 3.3.5 Cooling fan motor (FM3) 1. Remove the right cover. See P.6 2. Remove the left cover. See P.6 3. Remove the screw [1], and remove the AD drive board cover [2]. A0VTF2C003DA 4.
  • Page 206 Field Service Ver. 1.0 Nov. 2008 3. Other 6. Remove two screws [1], and remove the cooling fan motor assy [2]. A0VTF2C008DA 7. Remove two screws [1], and remove cooling fan motor cover [2]. A0VTF2C009DA 8. Unhook two tabs [1], and remove the cooling fan motor [2].
  • Page 207 3. Other Field Service Ver. 1.0 Nov. 2008 3.3.6 Transport motor (M6) 1. Remove the right cover. See P.6 2. Remove two screws [1] and discon- nect the connector [2], and remove the transport motor [3]. A0VTF2C011DA 3.3.7 Switchback motor (M5) 1.
  • Page 208 Field Service Ver. 1.0 Nov. 2008 3. Other Cleaning procedure NOTE • The alcohol described in the cleaning procedure is isopropyl alcohol. 3.4.1 Transport roller 1. Open the duplex door. 2. Using a cleaning pad dampened with alcohol, wipe the transport rollers [1] clean of dirt.
  • Page 209 3. Other Field Service Ver. 1.0 Nov. 2008 Blank Page...

  • Page 210: Troubleshooting

    Field Service Ver. 1.0 Nov. 2008 4. Jam display TROUBLESHOOTING Jam display List of display messages • When a paper misfeed occurs a message is displayed on the control panel. A034F4E505DA Display Misfeed location Misfeed clearing location Ref. page Duplex Option reverse drive/storage P.15 PAPER JAM section...
  • Page 211 4. Jam display Field Service Ver. 1.0 Nov. 2008 Sensor layout 4.2.1 magicolor 1650EN (mounted with the Lower Feeder Unit and Duplex Option) A0VTF4C500DA Transport sensor/1 (PS15) Loop sensor (PS13)
  • Page 212 Field Service Ver. 1.0 Nov. 2008 4. Jam display Solution 4.3.1 Initial check items • When a media misfeed occurs, first check the following initial check items. Check Item Action Does the media meet product specifications? Change the media. Change the media. Is media curled, wavy, or damp.
  • Page 213 4. Jam display Field Service Ver. 1.0 Nov. 2008 4.3.3 Misfeed at Duplex Option media feed section A. Detection timing Type Description The paper loop sensor (PS13) is not unblocked even after the lapse of a predeter- mined period of time after a duplex paper feed sequence has been started. Detection of mis- feed at Duplex The loop sensor (PS13) is not blocked even after the lapse of a predetermined...
  • Page 214 Field Service Ver. 1.0 Nov. 2008 5. Error codes Error codes Trouble code • When a malfunction occurs, the printer shows the corresponding trouble status by means of the Error indicator on the control panel or LCD display. 5.1.1 Indication of the LCD display (magicolor 1650EN) •...
  • Page 215 5. Error codes Field Service Ver. 1.0 Nov. 2008 Solution 5.2.1 004A: Duplex unit cooling fan motor malfunction Relevant electrical parts Cooling fan motor (FM3) AD drive board (ADDB) Printer control board (PRCB) WIRING DIAGRAM Location Step Action Control signal (Electrical component) Check the FM3 connector for proper connection...
  • Page 216 © 2008 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. © 2008 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. Printed in Japan Printed in Japan Use of this manual should be strictly supervised to Use of this manual should be strictly supervised to DDA034-A-FE1 DDA034-A-FE1 avoid disclosure of confidential information.

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