O
Case 6: Disconnects a call after the OGM – OGM for UCD.
Outside Call
OGM1: "We are sorry. The line is currently busy. Please hold."
OGM2: "We are sorry. The line is currently busy. Please call back later."
Required Settings: [502] "MODE4"
Case 7: Uses the DISA or UCD feature for exchange lines
(UCD)
Outside Call
(DISA)
Outside Call
OGM1: "We are sorry. The line is currently busy Please hold." (UCD message)
OGM2: "This is A company. For the sales division, press 1. For the service
Required Settings: [502] "MODE5"
Case 8: Uses the DISA feature when none of the extension in the UCD group can
Outside Call
OGM1: "We are sorry. The line is currently busy Please hold."
OGM2: "This is A company. For the sales division, press 1. For the service
Required Settings: [502] "MODE6"
3-50
Features
System
UCD with
OGM1
OGM
The line is busy.
OGM2
[414]-[416] "UCD"
– OGM for DISA and UCD.
System
UCD with
The line is busy.
OGM
OGM1
DISA with
OGM
OGM2
division, press 2. To call the operator, press 0." (DISA message)
[414]-[416] "DISA1" for exchange line(s) which use the DISA
feature
"UCD" for exchange line(s) which use the UCD
feature
answer a call – OGM for UCD.
System
UCD with
OGM1
OGM
The line is busy.
OGM2
division, press 2. To call the operator, press 0."
[414]-[416] "UCD"
[523] "Intercept"
3
The call is disconnected.
(When the line is free.)
To the designated destination
The call is sent to the DISA feature.
Features
To the UCD group