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Panasonic KX-TA824 Feature Manual

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Table of Contents
Advanced Hybrid System
Feature Manual
KX-TA824
Model No.
Thank you for purchasing a Panasonic Advanced Hybrid System.
Please read this manual carefully before using this product and save this manual for future use.

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Table of Contents

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   Summary of Contents for Panasonic KX-TA824

  • Page 1 Advanced Hybrid System Feature Manual KX-TA824 Model No. Thank you for purchasing a Panasonic Advanced Hybrid System. Please read this manual carefully before using this product and save this manual for future use.
  • Page 2 Introduction About this Feature Manual The Feature Manual is designed to serve as an overall reference describing the features of the Panasonic Advanced Hybrid System. It explains what the PBX can do, as well as how to obtain the most of its many features and facilities.
  • Page 3: List Of Abbreviations

    List of Abbreviations Automated Attendant Analog Proprietary Telephone Background Music Busy Station Signaling Built-in Voice Message Class of Service Calling Party Control Direct In Line DISA Direct Inward System Access Do Not Disturb Direct Station Selection DTMF Dual Tone Multi-Frequency External Feature Access Call Forwarding G-CO...
  • Page 4: Feature Highlights

    Wireless Proprietary Telephones (PTs) Wireless PTs such as the KX-T7885 and the KX-TD7895 give a user the freedom to move around and still have the powerful features of Panasonic PTs. Some examples of the advantages of wireless PTs over wireless SLTs are:...
  • Page 5 Advanced Hybrid System This PBX supports the connection of PTs , wireless PTs, Direct Station Selection (DSS) Consoles, and single line devices such as SLTs, fax machines, wireless SLTs, and data terminals. In this manual, "proprietary telephone" ("PT") means an analog proprietary telephone (APT). Feature Manual...
  • Page 6: Table Of Contents

    Table of Contents General Features ..................9 General Features......................10 1.1.1 Absent Message ......................10 1.1.2 Account Code Entry ......................10 1.1.3 Answering, Direct Outside (CO) Line ................12 1.1.4 Automatic Callback Busy (Camp-on) ................12 1.1.5 Automatic Configuration for Outside (CO) Line Type ............13 1.1.6 Automatic Time Adjustment .....................14 1.1.7...
  • Page 7 1.1.46 Door Open ........................68 1.1.47 Doorbell/Door Chime ....................... 69 1.1.48 Doorphone Call ........................ 71 1.1.49 Emergency Call........................ 72 1.1.50 Executive Busy Override—Extension ................73 1.1.51 Executive Busy Override—Outside (CO) Line ..............74 1.1.52 Extension Feature Clear ....................75 1.1.53 Extension Group ......................
  • Page 8 1.1.96 Paging—Group.......................124 1.1.97 Paralleled Telephone...................... 124 1.1.98 Pause Insertion ......................125 1.1.99 PC Programming......................126 1.1.100 Personal Speed Dialing....................128 1.1.101 Power Failure Restart..................... 129 1.1.102 Power Failure Transfer....................129 1.1.103 PT Programming ......................130 1.1.104 Pulse to Tone Conversion ....................131 1.1.105 Redial, Last Number ......................
  • Page 9: General Features

    Section 1 General Features Feature Manual...
  • Page 10: General Features

    1.1 General Features General Features 1.1.1 Absent Message Description Extension users can prepare a brief text message (Absent Message) that will be displayed to other extension users when they are called. This message can explain the reason for their absence, and can be used by any extension user.
  • Page 11 1.1 General Features Mode Description Option An extension user can (but is not required to) enter a 4-digit account code during a conversation or within 30 seconds after a conversation ends when a record is needed. Forced An extension user must always enter a 4-digit account code within 5 seconds after seizing an outside (CO) line.
  • Page 12: Answering, Direct Outside (co) Line

    1.1 General Features 1.1.112 Station Message Detail Recording (SMDR) 1.1.118 Toll Restriction (TRS) Override by Account Code Operating Manual References 1.3.2 Account Code Entry 1.1.3 Answering, Direct Outside (CO) Line Description A proprietary telephone (PT) user can answer incoming calls simply by pressing the flashing CO button. Conditions •...
  • Page 13: Automatic Configuration For Outside (co) Line Type

    1.1 General Features 1.1.5 Automatic Configuration for Outside (CO) Line Type Description The dialing mode (DTMF [Dual Tone Multi-Frequency]/Pulse) of connected outside (CO) lines is automatically assigned after restarting the PBX using the System Clear Switch or through system programming ( [999] System Data Clear).
  • Page 14: Automatic Time Adjustment

    1.1 General Features 1.1.6 Automatic Time Adjustment Description The PBX clock can be adjusted automatically according to the time information received from your telephone company. Time information can be received when an incoming call with Caller ID that includes time information is received. The PBX clock will be adjusted every day with the first call after 3:05 A.M., if enabled through system programming ( [152] Automatic Time Adjustment).
  • Page 15: Built-in Voice Message (bv)

    1.1 General Features • This feature can be turned on and off by dialing "1" while the extension is on-hook and idle, if BGM is enabled through system programming ( [626] BGM Control for APT). Installation Manual References 2.8.1 Connecting Peripherals Programming Manual References [PT Programming] [111] Music on Hold...
  • Page 16 1.1 General Features messages, totaling 10 minutes, the personal and common message areas can jointly store up to 115 messages or 50 minutes. [Example: Pattern A] BV Resource 1 BV Resource 2 Operator or Manager Extn. 102 Extn. 103 (Extn. 101) Common Personal Personal...
  • Page 17 1.1 General Features [Example: Pattern C] BV Resource 1 BV Resource 2 Operator Manager (Extn. 113) (Extn. 101) Personal Common Message Area Message Area • Personal BV OGM • Common BV OGM • Personal Voice • Common Voice Message Message Extn.
  • Page 18 1.1 General Features [438-440] DISA IRNA to BV—Day/Night/Lunch Note This feature functions only when "DISA" is selected as the distribution method for the corresponding outside (CO) line port. BVxx (xx=01–24): Common BV OGM number followed by the Common BV OGM feature number "722"...
  • Page 19 1.1 General Features Conditions • Hardware Requirement: An optional voice message card. • The BV feature does not use OGMs for DISA on either the preinstalled DISA OGM card or the optional message expansion card for DISA OGMs (if present) ( 1.1.88 Outgoing Message (OGM) for DISA).
  • Page 20 1.1 General Features • A voice message area cannot be included as a member of a conference call. • Even if a caller does not leave a voice message in either the personal or common message area, for example, by going on-hook while hearing a personal/common BV OGM, the information is still logged in the corresponding Incoming Call Log (common or personal area) and displayed by SMDR ( 1.1.112 Station Message Detail Recording (SMDR)).
  • Page 21: Busy Station Signaling (bss)

    1.1 General Features 3.1.3 Flexible Button Assignment—FWD/DND, Message, or Caller ID Indication—Personal/Common button 1.1.9 Busy Station Signaling (BSS) Description When an extension user attempts to call a busy extension (i.e., an extension that is ringing or having a conversation), a call waiting tone will be sent to the called extension to indicate another call is waiting. Conditions •...
  • Page 22 1.1 General Features Forwarded to: Extension 1. Another Extension 2. Outside Party Incoming Intercom Calls/ Outside (CO) Line Calls 3. VPS 4. BV [Available Destinations] Destination Availability Extension (proprietary telephone [PT]/single line – telephone [SLT]) Automatic Line Access no. + Phone no. Only available when FWD to Outside (CO) Line is enabled for the extension through system programming (...
  • Page 23: Call Forwarding (fwd)-all Calls

    1.1 General Features [PC Programming] 9.1.7 Timers [1-6]—Start Time—Call Forwarding 9.2.1 Main [2-1]—Call Forward to CO 9.2.2 Feature settings [2-2]—FWD/DND 9.8.1 Main [8-1]—BV for Extension Feature Manual References 1.1.59 Fixed Buttons 1.1.61 Flexible Buttons Operating Manual References 1.3.7 Built-in Voice Message (BV) 1.3.9 Call Forwarding (FWD)—SUMMARY 1.3.88 Voice Mail Integration 3.1.3 Flexible Button Assignment—FWD/DND button...
  • Page 24: Call Forwarding (fwd)-busy/no Answer

    1.1 General Features • The destination of an extension's forwarded calls can call or transfer calls to the original extension. FWD—All Calls Incoming call Call or transfer a call Original FWD destination Programming Manual References [PT Programming] [414-416] CO Line Mode—Day/Night/Lunch [963] Call Forwarding Selection [PC Programming] 9.2.1 Main [2-1]—FWD Selection...
  • Page 25 1.1 General Features • When a call is forwarded, the corresponding message waiting indication is not forwarded. The MESSAGE button light or Message/Ringer Lamp turns on only at the originally called extension ( 1.1.82 Message Waiting). • It is programmable whether the calls received on outside (CO) lines programmed as "Normal" ( [414- 416] CO Line Mode—Day/Night/Lunch) are forwarded for each extension or not ( [963] Call...
  • Page 26: Call Forwarding (fwd)-follow Me

    1.1 General Features 1.1.13 Call Forwarding (FWD)—Follow Me Description When an extension user fails to set this feature before leaving his or her desk, this feature can be set from the destination extension. Conditions • This feature does not apply to calls from Hold Recall and Camp-on Recall. •...
  • Page 27: Call Forwarding (fwd)-to Outside (co) Line

    1.1 General Features [PC Programming] 9.2.1 Main [2-1]—FWD Selection 9.3.1 Line Mode [3-1]—Mode of incoming CO calls—Day, Night, Lunch Feature Manual References 1.1.11 Call Forwarding (FWD)—All Calls 1.1.82 Message Waiting Operating Manual References 1.3.12 Call Forwarding (FWD)—Follow Me 1.1.14 Call Forwarding (FWD)—To Outside (CO) Line Description All calls are forwarded to an outside party, provided this feature is enabled for each extension through system programming (...
  • Page 28: Call Hold

    1.1 General Features • If a CPC (Calling Party Control) signal is received from an outside (CO) line, the corresponding call between 2 outside parties will be disconnected. Programming Manual References [PT Programming] [205] CO-to-CO Line Call Duration [414-416] CO Line Mode—Day/Night/Lunch [605] Account Code Mode [607] Call Forwarding to CO Line [PC Programming]...
  • Page 29 1.1 General Features • SLT Hold Mode It is possible to specify how calls are held and transferred with an SLT when the Recall/hookswitch is pressed for less than 1000 ms. The following methods ( [104] SLT Hold Mode) are available: Mode Hold Transfer to Extension...
  • Page 30: Call Hold, Exclusive

    1.1 General Features 1.1.16 Call Hold, Exclusive Description A proprietary telephone (PT) user can put a call on hold. Only the PT user who held the call can retrieve it. Conditions • This feature is not available on single line telephones (SLTs). •...
  • Page 31: Call Log, Incoming

    1.1 General Features Feature Manual References 1.1.15 Call Hold 2.2.1 Tones/Ring Tones Operating Manual References 1.3.17 Call Hold Retrieve 1.1.18 Call Log, Incoming Description When a call containing Caller ID information is received by an extension, the information is shown on the telephone display, notifying the extension user of the caller's identity.
  • Page 32 1.1 General Features Conditions • Hardware Requirement: An optional Caller ID card for outside (CO) lines 4–8. • Caller ID Indication—Personal/Common Button A flexible CO button can be customized as a Caller ID Indication—Personal/Common button, and will indicate the status of the Incoming Call Log for the extension, as shown below. Light pattern Status of the corresponding call log Red on...
  • Page 33 1.1 General Features • If a transferred call (unscreened) is not answered, the information is logged in the personal area of the final destination. • Regardless of the telephone type being used, the recorded voice message is associated with the caller's information.
  • Page 34: Call Park

    1.1 General Features [904] Caller ID Log Priority [906] Caller ID SMDR Format [907] Caller ID SMDR Printout [909] Common Area Call Log Check [913] Call Waiting Caller ID Assignment [PC Programming] 9.9.1 Main [9-1]—CO Line Settings—Caller ID, CO Line Settings—Call Waiting Caller ID, Caller ID Modification—Local Area Code (for Local Call 1–5), Caller ID Modification—Removed Digits, Caller ID Modification—Added Number, Caller ID SMDR Format, Caller ID SMDR Printout 9.9.3 Call Log [9-3]...
  • Page 35: Call Pickup, Directed

    1.1 General Features • If a parked call is not retrieved within 30 minutes, it is automatically disconnected. • Retry If the specified parking zone is occupied, the extension user will hear a busy tone. While hearing a busy tone, the user can retry by selecting another parking zone. Programming Manual References [PT Programming] [200] Hold Recall Time...
  • Page 36: Call Pickup, Group

    1.1 General Features 1.1.21 Call Pickup, Group Description An extension user can answer a call to an extension in the same extension group ( [600] Extension Group) ringing at another extension by entering the Group Call Pickup feature number. Conditions •...
  • Page 37: Call Retrieving From A Tam (telephone Answering Machine)

    1.1 General Features 1.1.23 Call Retrieving from a TAM (Telephone Answering Machine) Description An extension user can answer a call received by a preprogrammed Telephone Answering Machine (TAM) extension ( [611] TAM Extension). Programming Manual References [PT Programming] [611] TAM Extension [PC Programming] 9.2.1 Main [2-1]—TAM Connection Operating Manual References...
  • Page 38: Call Transfer-to Extension

    1.1 General Features 1.1.25 Call Transfer—To Extension Description An extension user can transfer a call to another extension. The following features are available: Feature Transferring method With Announcement Transfer is completed after announcing the transfer to the destination extension party. Without Announcement Transfer is completed without an announcement.
  • Page 39: Call Transfer-to Outside (co) Line

    1.1 General Features [PC Programming] 9.1.2 Main [1-2]—Music on Hold 9.1.7 Timers [1-6]—Recall Time—Call Transfer 9.1.11 Detail [1-10]—Single Line Telephone—Hold Mode, DSS—One-touch Transfer Using a DSS Button Feature Manual References 1.1.36 Consultation Hold 1.1.61 Flexible Buttons 1.1.85 Music on Hold Operating Manual References 1.3.26 Call Transfer—To Extension 3.1.3 Flexible Button Assignment—DSS button...
  • Page 40: Call Waiting

    1.1 General Features Programming Manual References [PT Programming] [111] Music on Hold [205] CO-to-CO Line Call Duration [420] CPC Signal Detection—Incoming [606] Call Transfer to CO Line [PC Programming] 9.1.2 Main [1-2]—Music on Hold 9.1.7 Timers [1-6]—Call Duration—CO-to-CO Duration Limit 9.2.1 Main [2-1]—Transfer to CO 9.3.3 Detail [3-3]—CPC Signal Detection—Incoming Feature Manual References...
  • Page 41: Call Waiting Caller Id

    1.1 General Features Programming Manual References [PT Programming] [104] SLT Hold Mode [115] Extension Ring Tone Pattern [423] CO Line Ring Tone Pattern [PC Programming] 9.1.11 Detail [1-10]—Extension—Ring Tone Pattern, Single Line Telephone—Hold Mode 9.2.2 Feature settings [2-2]—Call Waiting—intercom calls, Call Waiting—outside calls 9.2.3 PT personal settings [2-3]—Call Waiting Tone Type 9.3.3 Detail [3-3]—Ring Tone Pattern Feature Manual References...
  • Page 42: Call Waiting From The Telephone Company

    1.1 General Features Is on a conference call Has a call on consultation hold Is using Live Call Screening (LCS) or 2-way Record Is on an outside-to-outside (CO-to-CO) line call Is hearing an outgoing message (OGM) used by Direct Inward System Access (DISA) or Built-in Voice Message (BV) Installation Manual References 2.3.5 3-Port Caller ID Card (KX-TA82493)
  • Page 43: Caller Id

    1.1 General Features the incoming outside (CO) line call that is waiting. The user can answer the second call by disconnecting the current call or placing it on hold. Conditions • If a call waiting tone is heard but the corresponding CO button does not flash, this tone is an external call waiting tone from the telephone company.
  • Page 44 1.1 General Features Notes • This feature complies with ETSI (European Telecommunications Standards Institute)-type FSK and Bellcore-type FSK. • This feature does not comply with methods using DT-AS signal or line reversal signal. Caller ID-Related Feature Feature Description Details in Call Log, Incoming Caller ID information is automatically recorded in •...
  • Page 45: Caller Id Display On Slt

    1.1 General Features <Modification Flowchart> An outside (CO) line call containing Caller ID information is received. Is the caller's area code stored in the Caller ID Modification Table? Modifies the number according to the Modifies the number according to the method programmed in the corresponding method programmed in the "Long-distance "Local Call"...
  • Page 46 1.1 General Features forwarded calls, intercepted calls, or calls from extensions that placed outside (CO) line calls on consultation hold. • SLT Caller ID signaling type can be selected through system programming ( [150] SLT Caller ID Signaling Type). • Each SLT (including an SLT connected in parallel with a PT) can be programmed to receive Caller ID information through system programming ( [628] SLT Caller ID).
  • Page 47: Calling Party Control (cpc) Signal Detection

    1.1 General Features [628] SLT Caller ID [629] SLT Fixed Bell Pattern [900] Caller ID [901] Caller ID Area Code [902] Caller ID Modification for Local Calls [903] Caller ID Modification for Long-distance Calls [904] Caller ID Log Priority [906] Caller ID SMDR Format [907] Caller ID SMDR Printout [PC Programming] 9.9.1 Main [9-1]—CO Line Settings—Caller ID, Caller ID Modification—Local Area Code (for Local Call 1–...
  • Page 48: Class Of Service (cos)

    1.1 General Features • If a CPC signal is detected on a line during a conference call, that outside party will be disconnected but the remaining 2 parties can continue their call. Programming Manual References [PT Programming] [420] CPC Signal Detection—Incoming [421] CPC Signal Detection—Outgoing [PC Programming] 9.3.3 Detail [3-3]—CPC Signal Detection—Incoming, CPC Signal Detection—Outgoing...
  • Page 49: Conference

    1.1 General Features 1.1.33 Conference Description During a 2-party conversation, an extension user can add a third party to the conversation, thereby establishing a 3-party conference call. Conditions • Conference call arrangement The following configurations of 3-party conference calls are possible: –...
  • Page 50: Conference, Unattended

    1.1 General Features 1.1.34 Conference, Unattended Description The proprietary telephone (PT) user who originated a conference with 2 outside parties can leave the conference and allow the other parties to continue the conversation. The user may return to the conference at any time, if he or she desires.
  • Page 51: Confirmation Tone

    1.1 General Features Operating Manual References 1.3.32 Conference, Unattended 3.1.3 Flexible Button Assignment—Conference button 1.1.35 Confirmation Tone Description At the end of a feature operation, the PBX confirms the success of the operation by sending a confirmation tone to the extension user. Type Description Tone 1...
  • Page 52: Consultation Hold

    1.1 General Features 1.1.36 Consultation Hold Description When an extension user is on a call and performs Call Transfer ( 1.1.25 Call Transfer—To Extension, 1.1.26 Call Transfer—To Outside (CO) Line), Call Splitting ( 1.1.24 Call Splitting), or tries to establish a conference call ( 1.1.33 Conference, 1.1.34 Conference, Unattended), the call is automatically placed on consultation hold.
  • Page 53: Dial Type Selection

    1.1 General Features Type Description Tone 1 A normal dial tone is heard when none of the features listed for dial tones 2 through 5 have been set. Tone 2 Heard when any of the following features is set. • Absent Message •...
  • Page 54: Direct In Line (dil)

    1.1 General Features Mode Description Call Blocking If your telephone company or a host PBX can receive both DTMF and Pulse signals but the contract specifies Pulse lines, select this mode. When dialing with a touch-tone telephone, only Pulse signals will be sent to the telephone company.
  • Page 55 1.1 General Features Distribution method and destination* Outside (CO) Line No. Lunch Night (Cont.) : Normal – Normal – Normal – [414-416] CO Line Mode—Day/Night/Lunch In this example: If an outside (CO) line call is received on outside (CO) line 1: In day mode: Direct In Line (DIL) distribution is assigned.
  • Page 56: Direct Inward System Access (disa)

    1.1 General Features 1.1.41 Direct Inward System Access (DISA) Description Direct Inward System Access (DISA) allows outside callers to be connected to their desired PBX destinations without the use of the operator. Callers can listen to a DISA outgoing message (OGM) instructing them as to which numbers to dial to be connected to the person or department they would like to speak with.
  • Page 57 1.1 General Features [Programming Example: 1-level (DISA) AA Table] In order for a caller to be able to access Mike Smith (extension 102) using 1-level (DISA) AA, program as follows: Distribution method* Outside (CO) Line No. Lunch Night 1, 2 DISA OGM1 DISA OGM1 DISA OGM1...
  • Page 58 1.1 General Features 1-level AA DISA AA No.* Extn. Extn. 2-level – – – – – – – Group 1 Group 2 2-level AA DISA AA No.* Extn. 3-level Extn. – – – – Group 3 Group 4 3-level AA DISA AA No.* Mike Extn.
  • Page 59 1.1 General Features DISA Busy Mode If the destination of a DISA call is busy, the call will be redirected to an idle extension ( [100] Hunting Group Set) in the destination's idle extension hunting group ( 1.1.67 Idle Extension Hunting). If no extension in the group is available, or if the destination of the DISA call is not a member of an idle extension hunting group, the call will be handled in one of the following ways, according to system programming ( [506] DISA Busy Mode):...
  • Page 60 1.1 General Features Security Mode Intercom Calls Outside (CO) Line Calls All Security Trunk Security No Security Permitted Outside-to-Outside (CO-to-CO) Line Calls through DISA DISA callers can use DISA to make outside (CO) line calls when allowed by the DISA security mode. If a call between 2 outside parties is established via DISA, the length of the call can be limited to a preprogrammed duration ( [205] CO-to-CO Line Call Duration).
  • Page 61 1.1 General Features [Flowchart] A DISA call from an outside party is received. (DISA Delayed Answer Time expires) The PBX answers the call. Is the assigned DISA OGM recorded? One short beep DISA OGM (DISA Wait Timer after OGM expires) (Intercept Time for Internal DISA expires) Cyclic tone, Fax ( CNG ) tone...
  • Page 62 1.1 General Features Conditions WARNING There is a risk that fraudulent telephone calls will be made using the Outside-to-Outside (CO-to-CO) Line Call feature of DISA. The cost of such calls will be billed to the owner/renter of the PBX. To protect the PBX from this kind of fraudulent use, we strongly recommend: Enabling DISA security (Trunk Security or All Security).
  • Page 63 1.1 General Features after OGM). If the assigned DISA OGM has not been recorded, it is recommended to set the length of time to "6 s" or "9 s" through system programming ( [515] Intercept Time for Internal DISA). • It is programmable whether a ringback tone ( [128] Ringback Tone Pattern) or Music on Hold ( [111] Music on Hold) is sent to the caller when a DISA call is received (...
  • Page 64: Direct Inward System Access (disa) Ring

    1.1 General Features 9.1.3 Numbering Plan [1-3]—Ext. no. 9.1.7 Timers [1-6]—Call Duration—CO-to-CO Duration Limit 9.1.11 Detail [1-10]—Extension—Ringback Tone Pattern 9.2.11 Extension Group [2-6]—Group No., Extension Hunting—Extension Hunting 9.3.1 Line Mode [3-1]—Mode of incoming CO calls—Day, Night, Lunch 9.3.2 Incoming / Outgoing [3-2]—Ringing for incoming CO calls—Day, Night, Lunch 9.3.3 Detail [3-3]—CPC Signal Detection—Incoming, CPC Signal Detection—Outgoing 9.6 DISA [6] 9.8.2 Others [8-2]—DISA IRNA to BV—Day, Night, Lunch...
  • Page 65: Display Information

    1.1 General Features [500] DISA Incoming Call Dial Mode [501] DISA Built-in AA [600] Extension Group [PC Programming] 9.2.11 Extension Group [2-6]—Group No. 9.3.1 Line Mode [3-1]—Mode of incoming CO calls—Day, Night, Lunch 9.3.2 Incoming / Outgoing [3-2]—Ringing for incoming CO calls—Day, Night, Lunch 9.6.1 Automated Attendant [6-1]—DISA Incoming Call Dial Mode, AA table Feature Manual References 1.1.41 Direct Inward System Access (DISA)
  • Page 66 1.1 General Features Display Item Display Example Condition Duration of the current outside (CO) line The display remains for 5 CO 1 0:01'15 call seconds after the call is finished. The outgoing outside (CO) line call duration starts when the specified time expires ( [204] Call Duration Counter Start).
  • Page 67: Do Not Disturb (dnd)

    1.1 General Features 9.2.1 Main [2-1]—Display Language 9.9.3 Call Log [9-3]—Caller ID Log Priority Feature Manual References 1.1.30 Caller ID Operating Manual References 2.1.7 System Feature Assignment—Date & Time Set 3.1.2 Personal Feature Assignment—Self-extension Number Confirmation 1.1.44 Do Not Disturb (DND) Description Extension users can use this feature to prevent calls from ringing at their extension.
  • Page 68: Do Not Disturb (dnd) Override

    1.1 General Features [PC Programming] 9.2.1 Main [2-1]—DND Override 9.2.2 Feature settings [2-2]—FWD/DND 9.3.1 Line Mode [3-1]—Mode of incoming CO calls—Day, Night, Lunch Feature Manual References 1.1.45 Do Not Disturb (DND) Override 1.1.59 Fixed Buttons 1.1.61 Flexible Buttons Operating Manual References 1.3.35 Do Not Disturb (DND) 3.1.3 Flexible Button Assignment—FWD/DND button 1.1.45 Do Not Disturb (DND) Override...
  • Page 69: Doorbell/door Chime

    1.1 General Features Conditions • Hardware Requirement: A user-supplied door opener installed on each door, optional doorphone, and doorphone card. • A door opener can unlock a door even if no doorphone is installed. • Door Open Duration An opened door will remain unlocked for a preprogrammed length of time ( [709] Door Open Duration).
  • Page 70 1.1 General Features Programming Doorphone Enable (extn. Enable (extn. Enable (extn. Enable (extn. Doorphone Ringing* 101) 101) 101) 101) Doorphone Ring/Chime* Chime Chime Chime Chime Doorphone Chime Relay 4 Relay 4 Relay 4 Relay 4 Assignment* Pattern 1 Pattern 2 Pattern 3 Pattern 4 Doorphone Chime Pattern*...
  • Page 71: Doorphone Call

    1.1 General Features 9.7.2 Others [7-2]—Doorphone Ring Time—Door 1–4, Doorphone Ring / Chime—Door 1–4, Doorphone Chime Assignment—Door 1–4, Doorphone Chime Pattern—Door 1–4 Feature Manual References 1.1.46 Door Open 1.1.48 Doorphone Call 2.2.1 Tones/Ring Tones Operating Manual References 1.3.28 Call Waiting 1.3.37 Door Open 1.3.38 Doorphone Call 1.1.48 Doorphone Call...
  • Page 72: Emergency Call

    1.1 General Features Programming Manual References [PT Programming] [700-702] Doorphone Ringing—Day/Night/Lunch [706] Doorphone Ring Tone Pattern [707] Doorphone Access Tone [708] Doorphone Ring Time [710] Doorphone Ring/Chime [711] Doorphone Chime Assignment [712] Doorphone Chime Pattern [PC Programming] 9.7.1 Ringing & Door Opener [7-1]—Doorphone 1–4—Day, Night, Lunch 9.7.2 Others [7-2]—Doorphone Ring Tone Pattern—Door 1–4, Doorphone Access Tone—Door 1–4, Doorphone Ring Time—Door 1–4, Doorphone Ring / Chime—Door 1–4, Doorphone Chime Assignment—...
  • Page 73: Executive Busy Override-extension

    1.1 General Features [403] Host PBX Access Code [PC Programming] 9.3.3 Detail [3-3]—Host PBX Access Codes 9.5.4 Emergency Number & Others [5-4]—Emergency Number Feature Manual References 1.1.2 Account Code Entry 1.1.55 Extension Lock 1.1.107 Remote Extension Lock 1.1.117 Toll Restriction (TRS) Operating Manual References 1.3.39 Emergency Call 1.1.50 Executive Busy Override—Extension...
  • Page 74: Executive Busy Override-outside (co) Line

    1.1 General Features 1.1.37 Data Line Security Operating Manual References 1.3.40 Executive Busy Override—Extension 1.3.42 Executive Busy Override Deny 1.1.51 Executive Busy Override—Outside (CO) Line Description A proprietary telephone (PT) user can interrupt an existing outside (CO) line call to establish a 3-party conference call.
  • Page 75: Extension Feature Clear

    1.1 General Features 1.1.52 Extension Feature Clear Description Extension users can simultaneously clear all of the following features set on their own telephone: Feature Value after Extension Feature Clear Absent Message Automatic Callback Busy Background Music (BGM) Call Forwarding (FWD) Call Pickup Deny Allow Call Waiting...
  • Page 76 1.1 General Features Every extension must belong to one extension group and cannot belong to more than one extension group. Assignable Extensions: Proprietary telephones (PTs)/single line telephones (SLTs) [Example] Extension Group 1 Extension Group 2 Extension Group 3 Extension Group 4 Extn.
  • Page 77: Extension Jack Configuration

    1.1 General Features Feature Manual References 1.1.21 Call Pickup, Group 1.1.42 Direct Inward System Access (DISA) Ring 1.1.67 Idle Extension Hunting 1.1.96 Paging—Group 1.1.54 Extension Jack Configuration Description Extension jacks are used to connect proprietary telephones (PTs), single line telephones (SLTs), Direct Station Selection (DSS) Consoles, and Voice Processing Systems (VPSs) to the PBX.
  • Page 78: External Feature Access (efa)

    1.1 General Features • TRS—Extension Lock Class The class of service (COS) of extensions locked by the Extension Lock or Remote Extension Lock feature can be assigned ( [312] TRS—Extension Lock Class) so that even a locked extension can make outside (CO) line calls. The higher COS number will take precedence. If, for example, COS 3 is assigned to an extension ( [601-603] TRS-COS—Day/Night/Lunch) and the COS of locked extensions is assigned as "4", when the extension is locked, the PBX allows the extension user to make...
  • Page 79: Feature Numbering

    1.1 General Features Conditions • This feature functions only if the FLASH/RECALL button is set to "MODE 1: EFA mode" ( 1.1.60 Flash/Recall). It is also possible to perform this feature by entering the EFA feature number when the current call is placed on consultation hold ( 1.1.36 Consultation Hold).
  • Page 80: Feature Numbering Table

    1.1 General Features [Feature Numbering Table (available while a dial tone is heard)] Feature Numbering Additional Number Absent Message (set/cancel) (1–6 [+ parameter]/0) + #/0 Account Code Entry for an SLT account code + outside phone or 49 Built-in Voice Message (BV) (record/play/ ([1 + extn.
  • Page 81 1.1 General Features Feature Numbering Additional Number Executive Busy Override Deny (set/cancel) (0/1) + #/0 Extension Lock (set/cancel) 0000–9999 (2 times/one time) + Extension Number 100–199 External Feature Access (EFA) for an SLT Extension Feature Clear Hot Line for an SLT (program) 2 + phone no.
  • Page 82 1.1 General Features Feature Numbering Additional Number Remote Maintenance Room Monitor (set/cancel) (1/0) + # Room Monitor through a doorphone 1–4 System Speed Dialing for an SLT (dial) 00–99 The 21st Call Log, Incoming in the Personal (0/1) + # Area Treatment (disregard the newest call/ overwrite the oldest call) The 301st Call Log, Incoming in the...
  • Page 83: Firmware Upgrade

    1.1 General Features Feature Numbering Pulse to Tone Conversion * Dial after dialing the TAM's extension number and hearing its busy tone. Feature Numbering (available while on-hook) Features that are available while on-hook have fixed numbers, as shown in the following table: [Feature Numbering Table (available while on-hook)] Feature Numbering...
  • Page 84: Fixed Buttons

    1.1 General Features Conditions • The ROM and the firmware version can be confirmed through system programming ( [998] Firmware Version). Installation Manual References 2.8.1 Connecting Peripherals Programming Manual References [PT Programming] [998] Firmware Version [PC Programming] 8.1 Firmware Upgrade 1.1.59 Fixed Buttons Description Proprietary telephones (PTs) and Direct Station Selection (DSS) Consoles feature a wide variety of feature...
  • Page 85 1.1 General Features Button Function TRANSFER Used to transfer a call to another party. Flexible CO Used to access an outside (CO) line (or outside (CO) line group) when making or receiving a call. The button's preprogrammed Outside (CO) Line Access method determines which line is selected (Default: Single-CO [S-CO]).
  • Page 86: Flash/recall

    1.1 General Features 1.1.60 Flash/Recall Description A proprietary telephone (PT) user can use the FLASH/RECALL button to disconnect the current call and start another call without hanging up. For example, if this button is used to disconnect an outside (CO) line, the extension user will hear a new dial tone from the same outside (CO) line.
  • Page 87: Flexible Buttons

    1.1 General Features 1.1.61 Flexible Buttons Description Flexible buttons are buttons whose functions can be customized through either system or personal programming. The following types of flexible buttons are found on proprietary telephones (PTs) and/or Direct Station Selection (DSS) Consoles: Flexible CO buttons Flexible DSS buttons Programmable Feature (PF) buttons...
  • Page 88: Extension Lock (set/cancel)

    1.1 General Features Button Function Caller ID Selection— Used to display and cycle through the information of an incoming call during a Personal conversation, while receiving a call, or while viewing caller information, display the number of logged calls while on-hook, and inform an extension user that the personal area call log is full ( 1.1.18 Call Log, Incoming).
  • Page 89: Hands-free Answerback

    1.1 General Features Feature Manual References 1.1.10 Call Forwarding (FWD)—SUMMARY 1.1.18 Call Log, Incoming 1.1.33 Conference 1.1.69 Intercom Call 1.1.71 Line Access, Outside (CO) Line—SUMMARY 1.1.80 Log-in/Log-out 1.1.82 Message Waiting 1.1.86 One-touch Dialing 1.1.87 Operator/Manager Features 1.1.105 Redial, Last Number 1.1.114 Time Service 1.1.120 Voice Mail APT Integration Operating Manual References...
  • Page 90: Hands-free Operation

    1.1 General Features 1.1.63 Hands-free Operation Description A proprietary telephone (PT) user can dial and talk to another party without lifting the handset. Pressing specific buttons automatically activates hands-free mode. Conditions • PTs with the MONITOR Button PTs with the MONITOR button can dial in hands-free mode but cannot have hands-free conversations. •...
  • Page 91: Host Pbx Access Code (access Code To The Telephone Company From A Host Pbx)

    1.1 General Features 1.1.65 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) Description This PBX can be installed behind an existing host PBX. This is performed by connecting extension jacks of the host PBX to outside (CO) line ports of this PBX. A Host PBX Access code, assigned through system programming ( [403] Host PBX Access Code), is required to access the telephone company from the host PBX.
  • Page 92: Hot Line

    1.1 General Features Conditions • Access to the host PBX during a conversation is also possible ( 1.1.56 External Feature Access (EFA)). • TRS checks only the dialed telephone number, excluding the Host PBX Access code, when accessing the telephone company through the host PBX ( 1.1.117 Toll Restriction (TRS)).
  • Page 93: Idle Extension Hunting

    1.1 General Features 9.2.2 Feature settings [2-2]—Hot Line for SLT Operating Manual References 1.3.50 Hot Line 1.1.67 Idle Extension Hunting Description If a called extension is busy, Idle Extension Hunting redirects the call to an idle member of the same extension group, if that group has been assigned as an idle extension hunting group through system programming ( [100] Hunting Group Set).
  • Page 94: Intercept Routing

    1.1 General Features Call Forwarding (FWD), Do Not Disturb (DND), or Log-out will be skipped. However, if the extension that receives the call first has set FWD or DND, Idle Extension Hunting will not function and the call will be forwarded to the preprogrammed destination (when FWD is set) or will not be received at all (when DND is set).
  • Page 95: Intercom Call

    1.1 General Features Programming Manual References [PT Programming] [408-410] Flexible Ringing—Day/Night/Lunch [438-440] DISA IRNA to BV—Day/Night/Lunch [507] DISA Intercept Mode [508] DISA Ring Time before Intercept [509] DISA Ring Time after Intercept [510] DISA No Dial Mode [PC Programming] 9.3.2 Incoming / Outgoing [3-2]—Ringing for incoming CO calls—Day, Night, Lunch 9.6.3 Settings [6-2]—Mode—DISA Intercept Mode, Mode—DISA No Dial Mode, Timers—DISA Ring Time before Intercept, Timers—DISA Ring Time after Intercept 9.8.2 Others [8-2]—DISA IRNA to BV—Day, Night, Lunch...
  • Page 96: Led Indication

    1.1 General Features Type Description Ringback Tone Indicates the call is being received at the called party's extension. Confirmation Tone Indicates the called party has set voice-calling. Busy Tone Indicates the called party's extension is busy. DND Tone Indicates the called party has set Do Not Disturb (DND). Programming Manual References [PT Programming] [009] Extension Number...
  • Page 97 1.1 General Features Light Pattern of the Line Status Buttons Line Status Intercom Button Outside (CO) Line Status Line Status Light Pattern S-CO G-CO O-CO INTERCOM Idle This extension is using the line. Green on Slow green This extension is holding the line. flashing Moderate–...
  • Page 98: Line Access, Outside (co) Line-summary

    1.1 General Features Flashing Light Patterns Slow Flashing Moderate Flashing Rapid Flashing Conditions • Incoming outside (CO) line calls arrive on available buttons in the following priority: S-CO G-CO O-CO Programming Manual References [PT Programming] [112] DSS Lamp Mode [PC Programming] 9.1.11 Detail [1-10]—DSS—DSS Lamp Mode Feature Manual References 1.1.10 Call Forwarding (FWD)—SUMMARY...
  • Page 99 1.1 General Features Method Description Operation Line Access, Automatic Selects an idle outside (CO) line Dial the Automatic Line Access (Local Access) automatically from the assigned number. outside (CO) lines ( [419] Automatic Designated Line Access). If Idle Line Preference ( 1.1.76 Line Preference—Outgoing) is set on the extension through personal...
  • Page 100: Line Access, Automatic

    1.1 General Features • It is possible to specify which outside (CO) lines are connected to the PBX ( [400] CO Line Connection). This prevents extension users from trying to select or making calls using outside (CO) lines that are not connected. Programming Manual References [PT Programming] [206] Dialing Start Time...
  • Page 101: Line Access, Outside (co) Line Group

    1.1 General Features • It is possible to specify which outside (CO) lines are connected to the PBX ( [400] CO Line Connection). This prevents extension users from trying to select or making calls using outside (CO) lines that are not connected. Programming Manual References [PT Programming] [206] Dialing Start Time...
  • Page 102: Line Access, S-co Line

    1.1 General Features • System programming determines the extension users that can make outside (CO) line calls in each time service mode ( [405-407] Flexible Outward Dialing—Day/Night/Lunch). • It is possible to specify which outside (CO) lines are connected to the PBX ( [400] CO Line Connection).
  • Page 103: Line Preference-incoming

    1.1 General Features • It is possible to specify which outside (CO) lines are connected to the PBX ( [400] CO Line Connection). This prevents extension users from trying to select or making calls using outside (CO) lines that are not connected. Programming Manual References [PT Programming] [206] Dialing Start Time...
  • Page 104: Line Preference-outgoing

    1.1 General Features • A flexible CO button should be assigned as an Outside (CO) Line Access button (Single-CO [S-CO], Group-CO [G-CO] or Other-CO [O-CO]) before selecting a line preference. • Setting a new line preference clears the previous line preference. •...
  • Page 105: Live Call Screening (lcs) (voice Mail Apt Integration Only)

    Private mode: The user will hear an alert tone when a message is being recorded in his or her mailbox. To screen calls, the user must press the MONITOR, SP-PHONE, or LCS button. This feature is available when the PBX is connected to a Panasonic Voice Processing System (VPS) that supports APT integration.
  • Page 106: Local Carrier-based Voice Mail Service

    1.1 General Features Conditions • LCS/LCS Cancel Button A flexible CO/DSS button can be customized as an LCS or LCS Cancel button. • To prevent the unauthorized screening of calls, a 3-digit password must be entered when activating LCS for an extension. If the user forgets his or her password, it can be cleared by the operator or manager (LCS Password Control).
  • Page 107 1.1 General Features Conditions • Hardware Requirement: An optional Caller ID card. • The voice mail service access number can be up to 32 digits long, assigned for each outside (CO) line through system programming ( [436] Local Carrier-based Voice Mail Access Dial). During this programming, pressing the INTERCOM (SECRET) button before and after any confidential parts of the number allows a PT user to prevent the display of all or part of a number ( 1.1.111 Secret Dialing).
  • Page 108: Lockout

    1.1 General Features 1.1.79 Lockout Description If one party in a conversation goes on-hook, the call between both parties will be disconnected. A reorder tone is sent to the off-hook party before the call is disconnected. Conditions • Lockout applies to: Intercom calls and outside (CO) line calls.
  • Page 109: Memory Dialing

    1.1 General Features Feature Manual References 1.1.42 Direct Inward System Access (DISA) Ring 1.1.61 Flexible Buttons 1.1.67 Idle Extension Hunting Operating Manual References 1.3.59 Log-in/Log-out 3.1.3 Flexible Button Assignment—Log-in/Log-out button 1.1.81 Memory Dialing Description An extension user can store frequently dialed numbers in the PBX. A stored number can be dialed by a simple operation.
  • Page 110 1.1 General Features Displayed while Input Description Entering FLASH/RECALL Store an EFA signal (EFA mode) by pressing the FLASH/RECALL button at the beginning of the (Hooking)* number ( 1.1.56 External Feature Access (EFA)). Prevent all or part of a System Speed Dialing INTERCOM (Secret)* number or One-touch Dialing number from being displayed when a call is made, by pressing the...
  • Page 111: Message Waiting

    1.1 General Features 1.1.111 Secret Dialing 1.1.112 Station Message Detail Recording (SMDR) 1.1.113 System Speed Dialing 1.1.82 Message Waiting Description When an extension user calls another extension user who does not answer the call, he or she can leave a message waiting indication.
  • Page 112: Message Waiting For Another Extension

    1.1 General Features • It is possible to activate the Message/Ringer Lamp ( [968] KX-T7700 Series Incoming Lamp Control) on the KX-T7700 series telephones for the following incoming calls: – Incoming call from an outside (CO) line with Caller ID information –...
  • Page 113: Message Waiting For Another Extension Lock (set/cancel)

    1.1 General Features System (VPS) or Built-in Voice Message (BV) feature is waiting. Pressing the lit Message for another extension button while on-hook shows the caller's information as shown below: [Example] --- Extension no. and name of the person who left the message 105:Tom Smith Message for another extension buttons...
  • Page 114: Microphone Mute

    1.1 General Features Feature Manual References 1.1.8 Built-in Voice Message (BV) 1.1.61 Flexible Buttons 1.1.82 Message Waiting 1.1.120 Voice Mail APT Integration 1.1.121 Voice Mail Inband (DTMF) Integration Operating Manual References 1.3.61 Message Waiting for Another Extension 1.3.62 Message Waiting for Another Extension Lock 2.1.7 System Feature Assignment—Extension Lock—CANCEL ALL 3.1.3 Flexible Button Assignment—Message for another extension button 1.1.84 Microphone Mute...
  • Page 115: One-touch Dialing

    1.1 General Features Conditions • Hardware requirement: A user-supplied audio device, such as a CD player or radio for External audio source. • The audio can be selected through system programming ( [111] Music on Hold). • Operations such as Call Hold ( 1.1.15 Call Hold, 1.1.16 Call Hold, Exclusive) and Call Transfer ( 1.1.25 Call Transfer—To Extension, 1.1.26 Call Transfer—To Outside (CO) Line) activate Music on Hold.
  • Page 116: Operator/manager Features

    1.1 General Features Feature Manual References 1.1.61 Flexible Buttons Operating Manual References 1.3.64 One-touch Dialing 3.1.3 Flexible Button Assignment—One-touch Dialing button 1.1.87 Operator/Manager Features Description This PBX supports one operator and one manager. Any extension can be designated as the operator through system programming ( [008] Operator Assignment).
  • Page 117: Operator Call

    1.1 General Features Manager Feature Description Details in Password* Call Log, Incoming in the Common Clears all Caller ID Not required • 1.1.18 Call Log, Area—CLEAR ALL information stored in the Incoming common area. Call Log Display Lock, Incoming in Locks or unlocks the Not required •...
  • Page 118: Outgoing Message (ogm) For Disa

    1.1 General Features Programming Manual References [PT Programming] [001] System Speed Dialing Number [008] Operator Assignment [011] System Speed Dialing Name [512] DISA Security Code [530] DISA Security Code Digits [PC Programming] 9.1.2 Main [1-2]—Operator 9.2.3 PT personal settings [2-3]—Extension Password 9.4 System Speed Dialing [4] 9.6.3 Settings [6-2]—Security—DISA Security Codes, Security—DISA Security Code Length Feature Manual References...
  • Page 119: Outside (co) Line Group

    1.1 General Features Conditions • This feature functions differently from personal/common BV OGMs used by the BV feature ( 1.1.8 Built-in Voice Message (BV)). • To use this feature, "DISA" must be selected as the distribution method for the desired outside (CO) line port ( [414-416] CO Line Mode—Day/Night/Lunch).
  • Page 120: Outside (co) Line Ringing Selection

    1.1 General Features Programming Manual References [PT Programming] [404] CO Line Group Number [PC Programming] 9.3.3 Detail [3-3]—CO Line Group 1.1.90 Outside (CO) Line Ringing Selection Description An extension user can select whether the telephone will ring or not when receiving call(s) from assigned or all outside (CO) lines through personal programming.
  • Page 121: Paging-summary

    1.1 General Features – Calls forwarded by the FWD to Outside (CO) Line feature ( 1.1.14 Call Forwarding (FWD)—To Outside (CO) Line) – Calls transferred by the Call Transfer to Outside (CO) Line feature ( 1.1.26 Call Transfer—To Outside (CO) Line) –...
  • Page 122: Paging-all Extensions

    1.1 General Features – Ringing or busy PTs – PTs in Paging Deny mode – PTs in DND mode ( 1.1.44 Do Not Disturb (DND)) Installation Manual References 2.8.1 Connecting Peripherals Programming Manual References [PT Programming] [106] External Pager Access Tone [600] Extension Group [PC Programming] 9.1.11 Detail [1-10]—Extension—External Pager Access Tone...
  • Page 123: Paging-external

    1.1 General Features Conditions • Hardware Requirement: A user-supplied external pager. • A confirmation tone will be sent to the external pager before the paging announcement. It is possible to eliminate the tone through system programming ( [106] External Pager Access Tone). Installation Manual References 2.8.1 Connecting Peripherals Programming Manual References...
  • Page 124: Paging-group

    1.1 General Features 1.1.96 Paging—Group Description An extension user can make a paging announcement to a certain extension group. The paging announcement can be heard through the built-in speakers of the proprietary telephones (PTs) that belong to the certain extension group ( [600] Extension Group).
  • Page 125: Pause Insertion

    1.1 General Features – In Hands-free Answerback mode ( 1.1.62 Hands-free Answerback). – In Voice-calling mode (Alternate Receiving—Ring/Voice) ( 1.1.69 Intercom Call). • An extension user cannot make a call from the SLT if the PT is: – Playing background music (BGM) –...
  • Page 126: Pc Programming

    1.1.117 Toll Restriction (TRS) 1.1.99 PC Programming Description System programming settings can be accessed using a PC and the Panasonic KX-TA Maintenance Console software as well as by using a proprietary telephone (PT) ( 1.1.103 PT Programming). System programming and data upload/download can be performed either through on-site programming or remote programming.
  • Page 127 1.1 General Features Connection Methods for Remote Programming Required Method Description Hardware Remote modem Call the PBX and have the call directed to the internal modem User-supplied using one of the following methods: modem Direct Access: Using a modem, dial the telephone number to connect to the internal modem.
  • Page 128: Personal Speed Dialing

    1.1 General Features [PT Programming] [002] System Password [414-416] CO Line Mode—Day/Night/Lunch [PC Programming] 9.1.2 Main [1-2]—System Password 9.3.1 Line Mode [3-1]—Mode of incoming CO calls—Day, Night, Lunch Feature Manual References 1.1.25 Call Transfer—To Extension 1.1.40 Direct In Line (DIL) 1.1.41 Direct Inward System Access (DISA) 1.1.103 PT Programming 1.1.100 Personal Speed Dialing...
  • Page 129: Power Failure Restart

    1.1 General Features 1.1.101 Power Failure Restart Description When the electricity is turned back on, the PBX restarts and automatically loads stored data. Conditions • In the event of a power failure, PBX memory is protected by a factory-installed lithium battery. There is no memory loss except the memories of Automatic Callback Busy ( 1.1.4 Automatic Callback Busy (Camp-on)), Call Park (...
  • Page 130: Pt Programming

    1.1 General Features Operating Manual References 1.3.76 Power Failure Transfer 1.1.103 PT Programming Description A proprietary telephone (PT) can be used to customize the settings of the PBX or of an extension, using the following programming features: Programming Type Authorized Description Example Programmer...
  • Page 131: Pulse To Tone Conversion

    1.1 General Features CO para: The data assigned for each outside (CO) line Extn. para: The data assigned for each extension DSS para: The data assigned on the Direct Station Selection (DSS) buttons and Programmable Feature (PF) buttons on the DSS Console Speed dial: The System Speed Dialing numbers and names in [001] System Speed Dialing Number and [011] System Speed Dialing Name Installation Manual References...
  • Page 132: Redial, Last Number

    1.1 General Features • DTMF mode cannot be changed to Pulse mode. Programming Manual References [PT Programming] [119] Redialing after Pulse to Tone Conversion [401] Dial Mode [PC Programming] 9.1.11 Detail [1-10]—CO—Redialing after Pulse to Tone Conversion 9.3.3 Detail [3-3]—Dial Mode Feature Manual References 1.1.39 Dial Type Selection Operating Manual References...
  • Page 133: Remote Extension Lock

    1.1 General Features • Save Button A flexible CO button can be customized as a Save button. Feature Manual References 1.1.61 Flexible Buttons Operating Manual References 1.3.79 Redial, Saved Number 3.1.3 Flexible Button Assignment—Save button 1.1.107 Remote Extension Lock Description An extension assigned as the operator or manager extension can remotely lock or unlock an extension using a Direct Station Selection (DSS) Console.
  • Page 134: Ring Tone Pattern Selection

    1.1 General Features 9.5.4 Emergency Number & Others [5-4]—Extension Lock Class Feature Manual References 1.1.18 Call Log, Incoming 1.1.49 Emergency Call 1.1.55 Extension Lock 1.1.61 Flexible Buttons 1.1.117 Toll Restriction (TRS) Operating Manual References 2.1.6 Remote Extension Lock 2.1.7 System Feature Assignment—Extension Lock—CANCEL ALL, Extension Password Set 3.1.3 Flexible Button Assignment—Extension Lock button 1.1.108 Ring Tone Pattern Selection Description...
  • Page 135: Ringing, Delayed

    1.1 General Features SLT may not ring properly, if the ring tone pattern of the SLT is set differently from that used by the telephone company. Programming Manual References [PT Programming] [115] Extension Ring Tone Pattern [142] SLT Ring/Silence Ratio [143] SLT Ring Bell-on Time [423] CO Line Ring Tone Pattern [629] SLT Fixed Bell Pattern...
  • Page 136: Room Monitor

    1.1 General Features [411-413] Delayed Ringing—Day/Night/Lunch [PC Programming] 9.3.2 Incoming / Outgoing [3-2]—Ringing for incoming CO calls—Day, Night, Lunch Feature Manual References 1.1.42 Direct Inward System Access (DISA) Ring 1.1.110 Room Monitor Description An extension user can monitor a room or a door through another proprietary telephone (PT) or a doorphone without the destination party knowing.
  • Page 137: Secret Dialing

    1.1 General Features 1.1.111 Secret Dialing Description An extension user can prevent all or part of a System Speed Dialing number ( [001] System Speed Dialing Number) or One-touch Dialing number from being displayed when a call is made, by pressing the INTERCOM button at the beginning and at the end of the number to be hidden.
  • Page 138 1.1 General Features SMDR Output Data Outside (CO) line call information (Incoming/outgoing) can be logged and sent to the SMDR output port. SMDR Format and Contents Date Time Ext. CO Dial number Duration Code 12/31/05 12:52PM 103 05 12345678901234567890123456789012 00:00'16" .
  • Page 139 1.1 General Features Section Number Data Description Ext. (Extension) Shows the number of the extension that was engaged in the call. Also shows the following codes: xxxB: Call answered by the BV feature ( 1.1.8 Built-in Voice Message (BV)) (xxx=Number of the extension to which the call was directed before the BV feature answered) Even if a caller does not leave a voice message, for example, by going on-hook while hearing a personal/common BV...
  • Page 140 1.1 General Features Section Number Data Description Code Shows the account code appended to the call ( 1.1.2 Account Code Entry), the account code index number (e.g., 13), the number of the extension that used the Walking COS feature (e.g., 101), or DISA security code status (e.g., 0). 0: A DISA incoming call without a DISA security code 1 to 4: A DISA incoming call with a DISA security code number Actual DISA security codes are not printed by SMDR (...
  • Page 141 1.1 General Features Conditions • Multilingual Display by SMDR It is possible to select the display language used for SMDR through system programming ( [806] SMDR Language). • The PBX waits for a preprogrammed length of time ( [204] Call Duration Counter Start) after the end of seizing an outside (CO) line or dialing before starting the SMDR timer for outgoing outside (CO) line calls.
  • Page 142: System Speed Dialing

    1.1 General Features [001] System Speed Dialing Number [204] Call Duration Counter Start [302-305] TRS—COS 2-5 Denied Code [310] Account Code [512] DISA Security Code [605] Account Code Mode [800] SMDR RS-232C Parameter [801] SMDR Parameter [802] Incoming/Outgoing Call Selection for Printing [803] Secret Number SMDR Print Suppression [804] System Data Dump [805] SMDR Account Code...
  • Page 143: Time Service

    1.1 General Features Conditions • Any number, such as a telephone number or feature number, can be stored in System Speed Dialing (up to 32 digits). • This feature is not available on rotary single line telephones (SLTs). • TRS for System Speed Dialing ( [301] TRS—System Speed Dialing Class) Calls made using System Speed Dialing are restricted depending on the class of service (COS) of System Speed Dialing numbers and the COS assigned to each extension (...
  • Page 144 1.1 General Features Time Service Switching Mode The current time service mode can switch automatically to another time service mode at the time assigned in the Time Table. It is possible, however, to switch time service modes manually. Whether time service modes are normally switched manually or automatically is determined through system programming ( [006] Time Service Switching Mode).
  • Page 145 1.1 General Features schedule. Also note that day mode or night mode resumes automatically when lunch mode ends. Programming Items Using Time Service The following programming items will be affected by the time service: [405-407] Flexible Outward Dialing—Day/Night/Lunch [408-410] Flexible Ringing—Day/Night/Lunch [411-413] Delayed Ringing—Day/Night/Lunch [414-416] CO Line Mode—Day/Night/Lunch [438-440] DISA IRNA to BV—Day/Night/Lunch...
  • Page 146: Timed Reminder

    1.1 General Features [PC Programming] 9.1.4 Time Service [1-4] 9.1.5 Time Service [1-4] Time Setting 9.3.1 Line Mode [3-1]—Mode of incoming CO calls—Day, Night, Lunch 9.3.2 Incoming / Outgoing [3-2]—Ringing for incoming CO calls—Day, Night, Lunch, Outgoing Call—Day, Night, Lunch 9.5.1 Class of Service (COS) [5-1]—Day, Night, Lunch 9.7.1 Ringing &...
  • Page 147: Timed Reminder, Remote

    1.1 General Features Operating Manual References 1.3.84 Timed Reminder 1.1.116 Timed Reminder, Remote Description An extension assigned as the operator or manager extension can remotely set, cancel, and confirm the timed reminder of the desired extension. This feature is useful, for example, for a small hotel or motel to set a wake-up call for an extension in a guest room, or for a parent to set a wake-up call for an extension in a child's room.
  • Page 148 1.1 General Features Code Table(s), and when the leading number of a dialed telephone number (not including the Outside (CO) Line Access number) matches an entry found in an applicable table, the call is denied. Up to a total of 80 denied codes, each consisting of up to 11 digits, can be stored. Exception Code Tables ( [306] TRS—Exception Code) Exception Code Tables are preprogrammed lists of leading digits or complete telephone numbers that are...
  • Page 149 1.1 General Features System Speed Dialing Class COS No. Permitted [Flowchart] An extension user tries to make an outside (CO) line call. Was the number dialed using System Speed Dialing? Is the COS number higher than the System Speed Dialing Class? No or Equal COS 1 What is the COS number?
  • Page 150 1.1 General Features Conditions WARNING The software contained in the TRS feature to allow user access to the network must be upgraded to recognize newly established network area codes and exchange codes as they are placed into service. Failure to upgrade the on-premise PBXs or peripheral equipment to recognize the new codes as they are established will restrict the customer and users of the PBX from gaining access to the network and to these codes.
  • Page 151: Toll Restriction (trs) Override By Account Code

    1.1 General Features Programming Manual References [PT Programming] [125] TRS Check for * and # [208] Inter-digit Time [211] No Dial Disconnection [300] Carrier Exception Code [301] TRS—System Speed Dialing Class [302-305] TRS—COS 2-5 Denied Code [306] TRS—Exception Code [309] Emergency Number [312] TRS—Extension Lock Class [403] Host PBX Access Code [601-603] TRS-COS—Day/Night/Lunch...
  • Page 152 1.1 General Features [Flowchart] TRS Override by Account Code is attempted. Option/ Verify–All Forced What is the account code mode? Verify–Toll Does the entered Does the entered account code match a stored account code match an extension account code? password? Does the entered account code match a stored account code?
  • Page 153: Two-way Recording Into The Vps (voice Mail Apt Integration Only)

    PT user's own mailbox (2-way Record) or in another user's mailbox (2-way Transfer), depending on which button the user presses to begin recording. This feature is available when the PBX is connected to a Panasonic Voice Processing System (VPS) that supports APT integration.
  • Page 154: Voice Mail Apt Integration

    3.1.3 Flexible Button Assignment—2-way Record or 2-way Transfer button 1.1.120 Voice Mail APT Integration Description A Panasonic Voice Processing System (VPS) that supports APT Integration can provide many features and conveniences that are unachievable using traditional voice mail systems that rely on Inband (DTMF) Integration.
  • Page 155 1.1 General Features [Programming Example: Voice Mail Table] APT Integration VM 1 APT Port* VM 2 APT Port* Enable Port 7 & 8 Port 15 & 16 [130] VM 1 APT Port [131] VM 2 APT Port In this example: When "Port 7 &...
  • Page 156 1.1 General Features Extension Backup If the VPS is assigned to ring with other extensions, for example the operator, for the same outside (CO) line, the VPS can be used as a backup for the operator when the operator cannot answer an incoming outside (CO) line call.
  • Page 157 1.1 General Features Intercept Routing to a Mailbox of the VPS Outside (CO) line calls via DISA ( 1.1.41 Direct Inward System Access (DISA)) can be programmed to be automatically redirected to an extension user's mailbox when the extension user does not or cannot answer them ( 1.1.68 Intercept Routing).
  • Page 158 1.1 General Features LCS/LCS Cancel Button A flexible CO/DSS button can be customized as an LCS or LCS Cancel button. Two-way Recording into the VPS PT users can record their own telephone conversations. These recordings can be stored in the PT user's own mailbox (2-way Record) or in another user's mailbox (2-way Transfer), depending on which button the user presses to begin recording.
  • Page 159: Voice Mail Inband (dtmf) Integration

    1.1.121 Voice Mail Inband (DTMF) Integration Description A Panasonic Voice Processing System (VPS) or similar product from another manufacturer can provide Automated Attendant (AA) and Voice Mail (VM) services when connected to the PBX. The VPS and PBX communicate with each other by sending DTMF (Dual Tone Multi-Frequency) signals.
  • Page 160 The following settings to enable Inband (DTMF) Integration must be programmed through system programming to match the settings of the VPS. This example uses a Panasonic KX-TVS series VPS/KX- TVA series VPS, which can be connected to up to 4 extension jacks of the PBX.
  • Page 161 1.1 General Features Select the hunting type of the group in [101] Hunting Type. VM Service Accessing a Mailbox The PBX sends DTMF signals to the VPS to indicate which mailbox should be accessed (Follow-on ID). Listening to Recorded Messages After the VPS records a message, it will light the appropriate lamp or button on the extension for which the message was intended, to indicate that there is a new message ( 1.1.82 Message Waiting).
  • Page 162: Walking Cos

    1.1 General Features [PC Programming] 9.1.2 Main [1-2]—Voice Mail 9.1.3 Numbering Plan [1-3]—Ext. no. 9.2.2 Feature settings [2-2]—FWD/DND, Voice Mail Integration 9.2.11 Extension Group [2-6] 9.3.1 Line Mode [3-1]—Mode of incoming CO calls—Day, Night, Lunch 9.3.2 Incoming / Outgoing [3-2]—Ringing for incoming CO calls—Day, Night, Lunch 9.6.3 Settings [6-2]—Mode—DISA Intercept Mode Feature Manual References 1.1.10 Call Forwarding (FWD)—SUMMARY...
  • Page 163 1.1 General Features [PC Programming] 9.5.1 Class of Service (COS) [5-1]—Day, Night, Lunch Feature Manual References 1.1.32 Class of Service (COS) 1.1.112 Station Message Detail Recording (SMDR) Operating Manual References 1.3.90 Walking COS 2.1.7 System Feature Assignment—Extension Password Set Feature Manual...
  • Page 164 1.1 General Features Feature Manual...
  • Page 165: Appendix

    Section 2 Appendix Feature Manual...
  • Page 166: Capacity Of System Resources

    2.1 Capacity of System Resources Capacity of System Resources 2.1.1 Capacity of System Resources Category Item KX-TA824 System Outside (CO) Line Group Extension Group Absent Message 6 × 16 characters Message Waiting 8/extn. Number of Characters of Name Extension Number Digits...
  • Page 167 2.1 Capacity of System Resources Category Item KX-TA824 Password System Password 4–7 digits Extension Password 4 digits Voice Message Access Code 4–10 digits Feature Manual...
  • Page 168: Tones/ring Tones

    2.2 Tones/Ring Tones Tones/Ring Tones 2.2.1 Tones/Ring Tones Tone Patterns Dial Tone 1 Normal Dial Tone 2 Any of the following features is set: • Absent Message • Background Music (BGM) (proprietary telephone [PT] only) • Call Forwarding (FWD) • Call Pickup Deny •...
  • Page 169 2.2 Tones/Ring Tones Dial Tone 5 The remaining voice message recording time is less than 5 minutes or 125 voice messages have been recorded (Built-in Voice Message [BV]). Busy Tone Reorder Tone The outside (CO) line you tried to seize is not assigned or was denied.
  • Page 170 2.2 Tones/Ring Tones Triple Hold Alarm Tone 15 s A call has been on hold for longer than the specified time. Warning Tone (Outside (CO) Line Call Limitation) This tone is sent 15 seconds before the specified time for disconnection. Confirmation Tone 1 The feature was set successfully, or the Extension...
  • Page 171 2.2 Tones/Ring Tones Ring Tone Patterns Ring Tone Patterns The following ring tone patterns can be assigned to incoming call types (outside (CO) line, intercom, or doorphone calls), or are fixed for certain call types (Hold Recall, Timed Reminder, or Camp-on Recall). Single (Incoming calls/Hold Recall [outside (CO) line calls])
  • Page 172: Doorphone Chime Patterns

    2.2 Tones/Ring Tones Doorphone Chime Patterns The following doorphone chime patterns can be assigned to each doorphone when doorbells and door chimes are connected to the PBX. Pattern 1* Pattern 2* Pattern 3* Pattern 4* Pattern 5 Pattern 6 Pattern 7 Pattern 8 * Chime patterns 1 to 4 are played only one time during the doorphone ringing time.
  • Page 173: Index

    Index Feature Manual...
  • Page 174 Index Numerics Consultation Hold COS —> Class of Service (COS) 3-level Automated Attendant (AA) CPC —> Calling Party Control (CPC) Signal Detection Absent Message Data Line Security Account Code Entry Denied Code Tables Alternate Calling—Ring/Voice Dial Tone Alternate Receiving—Ring/Voice Dial Type Selection Answering, Direct Outside (CO) Line DIL —>...
  • Page 175 Index Host PBX) Paralleled Telephone Hot Line Pause Insertion PC Programming Personal BV OGM Personal Speed Dialing Idle Extension Hunting Pickup Dialing —> Hot Line Idle Line Preference Power Failure Connections Incoming Call Log Display Lock Power Failure Restart Installation Manual References Power Failure Transfer Intercept Routing Prime Line Preference...
  • Page 176 Index Walking COS Warning Tone (Outside (CO) Line Call Limitation) Wireless PTs Feature Manual...
  • Page 177 Index Feature Manual...
  • Page 178 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. © 2005 Panasonic Communications Co., Ltd. All Rights Reserved.

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  • Hilary Mitchell Jun 27, 2017 07:34:
    which batten on my
    Panasonic master phone I can press to see my call lon
  • Hilary Mitchell Jun 27, 2017 07:52:
    which batten on my
    Panasonic master phone I can press to see my call lon