Ricoh M052 Service Manual page 520

Error Codes
Code Meaning
14-00 SMTP Send Error
14-01 SMTP Connection Failed
No Service by SMTP
14-02
Service (421)
M381
Suggested Cause/Action
Error occurred during sending to the SMTP
server. Occurs for any error other than 14-01
to 16. For example, the mail address of the
system administrator is not registered.
Failed to connect to the SMTP server (timeout)
because the server could not be found.
The PC is not ready to transfer files.
SMTP server not functioning correctly.
The DNS IP address is not registered.
Network not operating correctly.
Destination folder selection not correct.
SMTP server operating incorrectly, or the
destination for direct SMTP sending is not
correct.
Contact the system administrator and check
that the SMTP server has the correct settings
and operates correctly.
Contact the system administrator for direct
SMTP sending and check the sending
destination.
14 SM