Ricoh M052 Service Manual page 457

Application start error
No applications start within 60 sec. after the power is turned on.
Loose connection of RAM-DIMM, ROM-DIMM
Defective controller
998 D
Software problem: check the setting of SP5875-001. If the setting is
set to "1 (OFF)", change it to "0 (OFF)".
Check if the RAM-DIMM and ROM-DIMM are correctly connected.
Reinstall the controller system firmware.
Replace the controller.
Note 1
If a problem always occurs under specific conditions (for example. printer driver setting, image
file), the problem may be caused by a software error. In this case, the following data and
information need to be sent back to your product specialist. Please understand that it may take
some time to get a reply on how to solve the problem, because in some cases the design staff
in Japan must analyze the data.
Symptom / Possible Causes / Action taken
Summary sheet (SP mode "Printer SP", SP1-004 [Print Summary])
SMC - All (SP5-990-001)
SMC - Logging (SP5-990-004)
Printer driver settings used when the problem occurs
All data displayed on the screen (SC code, error code, and program address where the
problem is logged.)
Image file which causes the problem, if possible
SM 6-31
Service Call Conditions
M052/M053/M054