Symptom
Missing characters throughout
the length of the paper
The paper is wrinkled.
Text is blurred.
Back of the paper gets filthy.
Transparencies are not printed
clearly.
The drum/toner cartridge is defective or damaged. Replace it with a new drum/toner
cartridge.
Refer to
• "7.1 Replacing the Drum/Toner Cartridge" (P. 74)
The drum/toner cartridge is not loaded correctly. Load the drum/toner cartridge
correctly.
Refer to
• "7.1 Replacing the Drum/Toner Cartridge" (P. 74)
Rib plate is dirty. Clean the rib plate.
Refer to
• "Cleaning the Interior" (P. 78)
The paper used is not suitable. Load the correct type of paper.
Refer to
• "5.1 About Paper" (P. 52)
The paper is damp. Replace it with paper from a new ream.
Refer to
• "5.2 Loading Paper" (P. 55)
Is the paper correctly set? Load the paper correctly in the paper tray.
Refer to
• "5.2 Loading Paper" (P. 55)
The paper is damp. Replace it with paper from a new ream.
Refer to
• "5.2 Loading Paper" (P. 55)
The paper used is not suitable. Load the correct type of paper.
Refer to
• "5.1 About Paper" (P. 52)
Rib plate is dirty. Clean the rib plate.
Refer to
• "Cleaning the Interior" (P. 78)
Transfer roller is dirty. Print a few test pages.
Note
• Cleaning the transfer roller directly may cause defective paper feeding.
Rib plate is dirty. Clean the rib plate.
Refer to
• "Cleaning the Interior" (P. 78)
The type of transparency loaded cannot be used in this printer. Load the correct type of
transparency.
Refer to
• "5.1 About Paper" (P. 52)
The transparencies are not loaded correctly in the bypass tray. Load the transparencies
correctly in the bypass tray.
Refer to
• "5.2 Loading Paper" (P. 55)
Reason/Action
6.3 When the Print Quality is Poor
69