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Silicon Graphics Rackable C1104G-RP5 User Manual

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SGI
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Rackable
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C1104G-RP5
System User Guide
007-5839-001

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Summary of Contents for Silicon Graphics Rackable C1104G-RP5

  • Page 1 ® Rackable ™ C1104G-RP5 System User Guide 007-5839-001...
  • Page 2 Contractor/manufacturer is SGI, 46600 Landing Parkway, Fremont, CA 94538. TRADEMARKS AND ATTRIBUTIONS SGI, and the SGI logo are registered trademarks and Rackable is a trademark of Silicon Graphics International in the United States and/or other countries worldwide. Intel, Intel QuickPath Interconnect (QPI) and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

  • Page 3: Record Of Revision

    Record of Revision Version Description June, 2012 First release 007-5839-001...

  • Page 5: About This Guide

    Audience This guide is written for users of SGI Rackable C1104G-RP5 server systems. It is written with the assumption that the reader has a good working knowledge of computers and computer systems. This guide may be useful to installers and system administrators looking for overview information on the server.
  • Page 6 Provides best practice procedures to work with a node board in the C1104G-RP5 chassis, install memory DIMMs, PCIe expansion cards and hard disk drives. • Chapter 6, “Basic Troubleshooting and Chassis Service” Describes some basic steps required to troubleshoot your system. Additional sections in this chapter are intended to guide you through basic component remove and replace procedures.

  • Page 7: Related Publications

    Related Publications The following SGI and LSI documents may be relevant to the use of your server: • MegaRAID SAS Software User’s Guide, publication number, 860-0488-00x • SGI Performance Suite series documentation • SGI InfiniteStorage series documentation • Man pages (online) You can obtain SGI documentation (as well as the pertinent LSI books), release notes, or man pages in the following ways: •...

  • Page 8: Product Support

    Conventions The following conventions are used throughout this document: Convention Meaning This fixed-space font denotes literal items such as commands, files, Command routines, path names, signals, messages, and programming language structures. variable The italic typeface denotes variable entries and words or concepts being defined.
  • Page 9 Reader Comments If you have comments about the technical accuracy, content, or organization of this document, contact SGI. Be sure to include the title and document number of the manual with your comments. (Online, the document number is located in the front matter of the manual. In printed manuals, the document number is located at the bottom of each page.) You can contact SGI in any of the following ways: •...

  • Page 11: Table Of Contents

    Contents Introduction Server Board Features . Processors . QPI Interconnect Memory . Serial ATA and Optional SAS . PCI Express Expansion Slots . Onboard Controllers/Ports . Onboard Graphics Controller . IPMI Other Features . Server Chassis Features . System Power . Serial ATA Subsystems Front Control Panel .
  • Page 12 Contents Mechanical Loading . . 12 Circuit Overloading . . 12 Reliable Ground . . 12 Install the System into a Rack . 12 Separate the Sections of the Rack Rails . . 12 Inner Rail Extensions . 14 Installing the Inner Rail Extensions .
  • Page 13 Contents ESD Precautions . 32 Unpacking . . 32 System Rear I/O Ports . . 33 Serverboard Details . . 33 CPUs . . 34 Memory . 34 GPUs . . 34 PCIe Expansion Slots . . 34 System Health Monitoring . .
  • Page 14 Contents Power Supply. . 49 Power Supply Failure . 49 Removing/Replacing a Power Supply . . 50 Removing the Power Supply . 50 Installing a New Power Supply. . 50 Accessing the Inside of the Chassis . . 52 System Fans . .

  • Page 15: Introduction

    SGI Driver CD, which may ship with the system, or on the system disk (pre-installed in the factory). For more information on this topic check with your sales or service representative. The Rackable C1104G-RP5 server is a 1U rackmount system (see Figure 1-1 on page...
  • Page 16 1: Introduction Note: The Rackable C1104G-RP5 server does not use an internal CD/DVD drive. Check with your SGI sales or service representative for information on optional external CD/DVD drive units. System Four disk drive bays LEDs System Main reset power...

  • Page 17: Server Board Features

    Server Board Features Server Board Features At the heart of the system is a dual-processor serverboard based on the Intel C602 chipset and designed to provide maximum performance. The main features of the serverboard are described in the following subsections. Processors The serverboard supports two four, six or eight-core, Intel Xeon E5-2600 series processors.

  • Page 18: Pci Express Expansion Slots

    IPMI IPMI (Intelligent Platform Management Interface) is a hardware-level interface specification that provides remote access, monitoring and administration for your SGI Rackable C1104G-RP5 server platforms. IPMI allows server administrators to view a server’s hardware status remotely, receive an alarm automatically if a failure occurs, and power cycle a system that is non-responsive.

  • Page 19: Server Chassis Features

    C1104G-RP5 server chassis. System Power The Rackable C1104G-RP5 1U server chassis features a redundant power supply composed of two separate power modules. This power redundancy feature allows you to replace a failed power supply without shutting down the system. Note that each power supply provides up to 1800 Watts of power to the system.

  • Page 20: Gpu Features

    1: Introduction Important: Check with your SGI sales or service representative prior to using any GPU not sourced at the SGI factory. Any combination of these cards (up to a total of three) may have come bundled with the system. Power for the GPU cards is provided via a GPU power cable from each of the GPUs to JPW3, 4, 6 and 7 on the serverboard (one cable for each card).
  • Page 21 Server Chassis Features #1-4 #0-4 #0-3 #1-3 #1-2 #0-2 #1-1 #0-1 E5-2600 Series E5-2600 Series 8 SNB CORE 8 SNB CORE DDR-III DDR-III DMI2 DMI2 PCI-E X8 G3 PCI-E X16 G3 PCI-E X16 G3 PCI-E X16 G3 I350/X540 DMI2 4GB/s SATA3 DMI2 LANE1/2/3/4...

  • Page 23: Server Installation

    Chapter 2 Server Installation This chapter provides a quick setup checklist to get the SGI Rackable C1104G-RP5 operational. If your system came already mounted in a rack, you can skip the rack installation procedures. Unpack the System Inspect the shipping container that the C1104G-RP5 was shipped in and note if it was damaged in any way.

  • Page 24: System Warnings And Precautions

    System Warnings and Precautions Warning: The SGI Rackable C1104G-RP5 server weighs up to 37 lbs (16.8 kg). Always use proper lifting techniques when you move the server. Always get the assistance of another qualified person when you install the sever in a location above your shoulders. Failure to do so may result in serious personal injury or damage to the equipment.

  • Page 25: Server Precautions

    Rack Mounting Considerations Server Precautions • Review the electrical and general safety precautions. • Determine the placement of each component in the rack before you install the rails. • Install the heaviest server components in the bottom of the rack first, and then work up. •...

  • Page 26: Mechanical Loading

    2: Server Installation Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading. Racks should generally be filled with equipment from the bottom up. Circuit Overloading Consideration should be given to the connection of the equipment to the power supply circuitry and the effect that any possible overloading of circuits might have on overcurrent protection and power supply wiring.
  • Page 27 Install the System into a Rack Locate the rail assembly in the chassis packaging as shown in Figure 2-2. 2. Extend the rail assembly by pulling it outward. 3. Press the quick-release tab 4. Separate the inner rail from the outer rail assembly. Figure 2-2 Separating the System Rack Rail Components 007-5839-001...

  • Page 28: Inner Rail Extensions

    2: Server Installation Inner Rail Extensions The chassis includes a set of inner rack rails in two sections: • inner rails • inner rail extensions The inner rails are preattached to the server chassis and do not interfere with normal use of the system if you decide not to install it into a server rack.

  • Page 29: Assembling The Outer Rails

    Install the System into a Rack Figure 2-3 Rail to Server Chassis Attachment Example Assembling the Outer Rails Each outer rail is in two sections that must be assembled before mounting on to the rack. Assembling the Outer Rails Identify the left and right outer rails by examining the ends, which bend outward. 2.

  • Page 30: Attaching The Outer Rack Rails

    2: Server Installation Figure 2-4 Outer Rail Assembly Example Attaching the Outer Rack Rails Outer rails attach to the rack and hold the chassis in place. They extend between 26.5 and 36.4 inches. Measure the depth of the rack (distance from the front rail to the rear rail) to ensure it complies with the limitations listed.

  • Page 31: Using The Rail Locking Tabs

    Install the System into a Rack Figure 2-5 Outer Rack Rail Assembly/Placement Example Using the Rail Locking Tabs Both chassis rails have a locking tab, which serves two functions: • The tabs can lock the server into place when installed and pushed fully into the rack, (its normal operating position).

  • Page 32: Install The Server In A Rack

    Install the Server in a Rack Warning: The SGI Rackable C1104G-RP5 server weighs up to 37 lbs (16.8 kg) Always use proper lifting techniques when your move the server. Always get the assistance of another qualified person when you install the sever in a location above your shoulders.

  • Page 33: Supply Power To The System

    Install the System into a Rack 3. Slide the inner rails into the outer rails, keeping the pressure even on both sides. When the chassis has been pushed completely into the rack, it should click into the locked position. 4. Optional screws are recommended to secure and hold the front of the chassis to the rack. Supply Power to the System Connect the power cords from the power supply modules into a power strip or power distribution unit (PDU) within the rack.

  • Page 35: System Interface

    Chapter 3 System Interface Overview There are a number of LEDs on the front control panel as well as others on the drive carriers and power supplies to keep you constantly informed of the overall status of the system. See Figure 3-1 for an example of the front control panel.

  • Page 36: Control Panel Leds

    3: System Interface Figure 3-2 System Reset Button Figure 3-3 shows the main power button, which is used to apply or turn off the main system power. Turning off system power with this button removes the main power but keeps standby power supplied to the system.

  • Page 37: Power Fail Led

    Control Panel LEDs Power Fail LED The power fail LED indicates a power supply module has failed as shown in Figure 3-4. The second power supply module will take the load and keep the system running but the failed module will need to be replaced.

  • Page 38: Nic2

    3: System Interface Figure 3-6 LAN1 Network Activity NIC1 LED NIC2 When flashing, the NIC2 LED indicates network activity on the LAN2 port (see Figure 3-7). Figure 3-7 LAN2 Network Activity NIC2 LED The HDD LED indicates hard drive activity when flashing (see Figure 3-8).

  • Page 39: Drive Carrier Leds

    Drive Carrier LEDs Figure 3-9 Power On LED Drive Carrier LEDs The system hard disk drives each have two LEDs, that function as listed in the following two paragraphs: • Green: When illuminated, the green LED on the drive carrier indicates drive activity. A connection to the drive backplane enables this LED to blink on and off when that particular drive is being accessed.

  • Page 41: System Safety

    Electrical Safety Precautions Basic electrical safety precautions should be followed to protect yourself from harm and the Rackable C1104G-RP5 system from damage, as follows: • Be aware of the locations of the power on/off switch on the chassis as well as the room's emergency power-off switch, disconnection switch or electrical outlet.

  • Page 42: Serverboard Battery

    4: System Safety Serverboard Battery Caution: There is a danger of explosion if an onboard battery is installed upside down, which will reverse its polarities (see Figure 4-1). This battery must be replaced only with the same or an equivalent type recommended by the manufacturer. Check with your service representative if you have any questions.

  • Page 43: Mainboard Replaceable Soldered-In Fuses

    General Safety Precautions Follow these rules to ensure general safety: • Keep the area around the Rackable C1104G-RP5 system clean and free of clutter. • The Rackable C1104G-RP5 system weighs approximately 37 lbs (16.8 kg.) when fully loaded. When lifting the system, two people at either end should lift slowly with their feet spread out to distribute the weight.
  • Page 44 4: System Safety • Remove any jewelry or metal objects from your body, which are excellent metal conductors that can create short circuits and harm you if they come into contact with printed circuit boards or areas where power is present. •...

  • Page 45: System And Serverboard Information

    Chapter 5 System and Serverboard Information This chapter includes best practice procedures to work with a node board in the C1104G-RP5 chassis and understand the system PCIe expansion cards and hard disk drives. Use the information in Chapter 6 to troubleshoot your server and add, remove, or replace system components. A layout and quick reference chart is included in this chapter for your reference.

  • Page 46: Esd Precautions

    ESD Precautions • Use a grounded wrist strap designed to prevent electrostatic discharge. • Touch a grounded metal object before removing any board from its antistatic bag. • Handle each printed circuit board (PCB) by the edges; do not touch the components, peripheral chips, memory modules, or gold contacts on the PCB.

  • Page 47: System Rear I/O Ports

    System Rear I/O Ports The rear external system I/O ports are color coded in conformance with the PC 99 specification. Figure 5-1 below for the colors and locations of the various I/O ports. Table 5-1 identifies the functions of each of the I/O ports on the backpanel. Figure 5-1 I/O Port Locations Table 5-1...

  • Page 48: Cpus

    CPUs • The C602 chipsets are used on the system serverboard Memory • Eight DIMM slots supporting 1600/1333/1066/800 MHz registered ECC SDRAM Note: Check with your authorized sales/service representative for installation of approved DIMM types. GPUs • A total of three GPUs are supported (true PCI-E 3.0 x16 signal) - GPU types are limited, check with your sales or support representative PCIe Expansion Slots •...

  • Page 49: Acpi Features

    ACPI Features • Slow blinking LED for suspend state indicator • BIOS support for USB keyboard • Wake-On-LAN (WOL) • Internal/external modem ring-on • Hardware BIOS Virus protection Onboard I/O • Four disk drive bays supported by an on-chip SATA controller (RAID 0, 1, 5. 6 and 10 are supported in this system) •...
  • Page 50 USB/0/1 S/IO JVGA1 JWD1 JPG1 IPMI LAN JLAN2 JLAN1 BMC CTRL LAN CTRL JI2C2 JI2C1 BIOS Battery JBT1 CLOSE 1st CPU1 OPEN 1st JPW1 X9DRG-HF Rev. 1.01 JPW4 CLOSE 1st CPU2 CPU2 JPW3 OPEN 1st Figure 5-2 Node Board Features...

  • Page 51: Hard Disk Drives (C1104G-Rp5 Chassis)

    Figure 5-3 C1104G-RP5 System Disk Drive Locations Drive Configurations The disk drive configurations supported in the Rackable C1104G-RP5 server are outlined in the paragraphs that follow. Note that some configurations are dependent on use of optional hardware to support RAID configurations.

  • Page 52: Pcie Expansion Cards

    • RAID 1 Disk “mirroring”, supports exactly two drives. The two drives represent one RAID 1 logical drive. The operating system will be installed on the drives located in Drive positions 0 and 1. Note that both drives 0 and 1 must be of the same type, speed and capacity. •...

  • Page 53: Power Supply Functional Rating

    PCIe Expansion Cards Note: Only specific GPU cards will fit and function in the internal PCIe GPU slots, contact your SGI sales or service representative for information on approved GPU cards. Power Supply Functional Rating The C1104G-RP5 server default configuration is two rear-installed 1800-Watt power supplies. The second power supply acts as a redundant power unit for the server.

  • Page 55: Basic Troubleshooting And Chassis Service

    Basic Troubleshooting Procedures Use the information in the following subsections to remedy basic problems you might encounter when working with the Rackable C1104G-RP5 server. If the System Does Not Power Up If the system will not power up when the front power button is pushed, use the following checklist to identify common sources for the problem: •...

  • Page 56: System Powers Up But Will Not Boot

    6: Basic Troubleshooting and Chassis Service System Powers Up But Will Not Boot If the system powers up but will not boot the Operating System, check the following: • Check the system order document(s) - the C1104G-RP5 server may have been ordered with no operating system.

  • Page 57: Chassis Service Information

    Chassis Service Information • You should be using registered ECC DDR3 memory. Also, it is recommended that you use the same memory type and speed for all DIMMs in the system. • Contact your administrator or support provider if the memory errors continue. Chassis Service Information The following sections cover the steps required to install components and perform maintenance on the C1104G-RP5 chassis.

  • Page 58: Unpacking

    6: Basic Troubleshooting and Chassis Service • For grounding purposes, make sure your computer chassis provides excellent conductivity between the power supply, the case, the mounting fasteners and the serverboard. Unpacking Replacement components are usually shipped in antistatic packaging to avoid static damage. When unpacking an upgrade or replacement component, make sure the person handling it is static protected.

  • Page 59: Removing Hard Drives Or Carriers From The Chassis

    Drive Bay Installation/Removal Removing Hard Drives or Carriers from the Chassis Press the release button on the drive carrier. This extends the drive carrier handle. 2. Use the handle to pull the drive carrier out of the chassis. Important: Empty carriers without drives must stay in the chassis during operation for proper airflow/cooling purposes except during remove/replace operations.

  • Page 60: Hard Drive Carrier Assembly Usage

    6: Basic Troubleshooting and Chassis Service Figure 6-1 Remove Drive and Carrier from Front of Server Hard Drive Carrier Assembly Usage Remove the four screws securing the dummy/bad drive to the hard drive carrier. 2. Insert a new/replacement hard drive into the carrier with the PCB side facing down and the connector end toward the rear of the carrier.
  • Page 61 Drive Bay Installation/Removal 5. Insert the hard drive carrier assembly into its bay vertically, keeping the carrier oriented so that the release button is on the bottom. When the carrier reaches the rear of the drive bay, the handle will retract. 6.
  • Page 62 6: Basic Troubleshooting and Chassis Service Figure 6-2 Drive Carrier Attachment to Dummy Drive Blank 007-5839-001...

  • Page 63: Power Supply

    Power Supply Figure 6-3 Hard Disk Drive Installation Example Power Supply The system offers a redundant power supply assembly consisting of two 1800-watt power modules. Each power supply module has an auto-switching capability, which enables it to automatically sense and operate at a 100V - 240V input voltage at 50 or 60Hz. Power Supply Failure If either of the two power supply modules fail, the other module will take the full load and allow the system to continue operation without interruption.

  • Page 64: Removing/Replacing A Power Supply

    6: Basic Troubleshooting and Chassis Service Removing/Replacing a Power Supply You do not need to shut down the system to replace a failed power supply unit. The backup power supply module will keep the system up and running while you replace the failed unit. Replace with the same model.
  • Page 65 Power Supply Figure 6-4 Power Supply Remove/Replace Example 007-5839-001...

  • Page 66: Accessing The Inside Of The Chassis

    Accessing the Inside of the Chassis Grasp the two handles on either side and pull the unit straight out until it locks (you will hear a “click”). 2. Next, depress the two buttons on the top of the chassis to release the top cover and at the same time, push the cover away from you until it stops.

  • Page 67: Replacing System Fans

    System Fans Replacing System Fans This section describes how to remove or install a system fan. Remove/Replace a Fan If you have not already done so, remove the chassis cover to access the fans, see the example Figure 6-5 on page 2.
  • Page 68 6: Basic Troubleshooting and Chassis Service Figure 6-5 Cooling Fans Access Example 007-5839-001...
  • Page 69 System Fans Figure 6-6 Remove/Replace Fan Assembly Example 007-5839-001...
  • Page 70 6: Basic Troubleshooting and Chassis Service Figure 6-7 Individual Fan Remove/Replace Example 007-5839-001...

  • Page 71: Install/Replace A Pcie Expansion Card

    Install/Replace a PCIe Expansion Card Install/Replace a PCIe Expansion Card Confirm that you have the correct PCIe card for your chassis and the card includes a standard bracket. The following type card is supported in the server chassis: • One low-profile PCIe 3.0 x8 card •...
  • Page 72 6: Basic Troubleshooting and Chassis Service 7. Replace the system cover and plug in the power cords prior to rebooting the server. Figure 6-9 Low-profile PCIe Card Remove/Replace Example 007-5839-001...

  • Page 73: Bios Error Codes

    Appendix A BIOS Error Codes During Power-On Self-Test (POST) routines, which are performed each time the system is powered on, errors may occur. Non-fatal errors are those which, in most cases, allow the system to continue the boot-up process. The error messages normally appear on the screen. Fatal errors are those which will not allow the system to continue the boot-up procedure.

  • Page 75: System Operating And Regulatory Overview

    Appendix B System Operating and Regulatory Overview This appendix provides basic environmental operating requirements and regulatory information for the server. Operating Environment Operating Temperature: 10º to 35º C (32º to 95º F) Non-operating Temperature: -40º to 70º C (-40º to 158º F) Operating Relative Humidity: 8% to 90% (non-condensing) Non-operating Relative Humidity: 5% to 95% (non-condensing) System Input Requirements...

  • Page 76: Regulatory Compliance

    B: System Operating and Regulatory Overview Regulatory Compliance This product is for installation in a Restricted Access Location only per clause 1.7.14 of IEC document 60950 The SGI compliance number for this product is CMN1104-118-18 Electromagnetic Emissions: FCC Class A, EN 55022 Class A, EN 61000-3-2/-3-3, CISPR 22 Class A Electromagnetic Immunity: EN 55024/CISPR 24, (EN 61000-4-2, EN 61000-4-3, EN 61000-4-4, EN 61000-4-5, EN 61000-4-6, EN 61000-4-8, EN 61000-4-11)

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