Konica Minolta bizhub 200 Service Manual page 604

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Field Service Ver. 2.5 Jul. 2006
Item
Condition
No.
4
VoIP lamp is lit
Confirm whether the
red
SIP-FAX server name,
port number, and SIP
domain are correct.
Confirm the SIP
domain settings with
the network adminis-
trator of the customer.
Confirm the HUB and
LAN cables on the
network path from
SIP-FAX Adaptor to
the SIP server. Also,
confirm whether the
firewall and NAT (IP
address change) are
on the network path.
Change to the SIP
telephone instead of
SIP-FAX Adaptor to
confirm whether you
can use it.
Confirm the tele-
phone number setting
of the SIP-FAX set-
tings.
Change to the SIP
telephone instead of
SIP-FAX Adaptor, and
set the above-men-
tioned telephone num-
ber to confirm use.
Confirmation Item
Can be used.
Cannot be used. The problem is
The telephone
number was mis-
taken.
The use of SIP-
FAX and FAX
over IP was mis-
taken.
Can be used.
Cannot be used. The problem is
Action to be
Analysis
Taken
(or next Analysis)
If the problem still
is not resolved,
refer to the next
procedure.
If the problem still
is not resolved,
refer to the next
procedure.
Refer to the next
procedure.
considered to be
on the SIP server
side. Confirm
with the network
administrator of
the customer.
Confirm the tele-
phone number
setting with the
network adminis-
trator of the cus-
tomer.
Refer to the next
procedure.
considered to be
on the SIP server
side. Confirm
with the network
administrator of
the customer.
12. Troubleshooting
Action to be Taken
(or next Analysis)
If the problem still
is not resolved,
refer to the next
procedure.
227

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