Voiceedge Mobile App - Polycom Business VoiceEdge User Manual

Make Business Calls from Your Mobile
You can make calls from your mobile phone using your Business VoiceEdge business number as the calling
line ID .
From your mobile, dial your Be Anywhere portal number and wait for the dial tone . Once you hear the tone,
dial the destination number or business extension . The called party sees your Business VoiceEdge business
number (not your mobile number) as the calling line ID .
Note:
Your Be Anywhere portal number is displayed in the VoiceEdge online portal or in the Telephony Toolbar under the Be Anywhere
section .
Move Call from One Phone to Another Phone
This functionality enhances your personal productivity . For example, you may move a business call you placed
through the Be Anywhere portal on your mobile while you are on lunch, and upon returning to the office, you
may choose to move the call to your desk phone .
Move Active Call from Your Mobile to Your Desk Phone or Soft Phone:
While engaged in a call you placed through the Be Anywhere portal via your mobile, dial
from your desk phone or soft client . The call is seamlessly moved to the new phone and the mobile call leg is
dropped .
You may also move a call that was placed to your business line that you answered on your mobile phone from
Be Anywhere, using the same process as above .
Note:
You cannot move calls placed directly to your mobile number, since Be Anywhere and the VoiceEdge platform have no knowledge of
the call .
Move Active Call from Your Desk Phone or Soft Client to Your Mobile:
From your mobile, dial your Be Anywhere portal number and wait for the dial tone . Once you hear the tone,
dial manually .

VoiceEdge Mobile App

The VoiceEdge Mobile App lets you make calls from your smartphone using your VoiceEdge business number,
just as if you were in your office . You can check your business voicemail, set your smartphone and other
phones as your ring to devices, change and record your voicemail greetings, see your call logs, and have easy
access to your VoiceEdge phone directory, all from your smartphone .
Following are some of the other features that the VoiceEdge Mobile App provides:
• Use the keypad for extension dialing
• Record and select your VoiceEdge No Answer greetings
• Get notifications when you have an incoming call and new voicemail
• Turn Do Not Disturb on and off for privacy
• Get notified if service is set in a way that may result in missed calls
For information on how to download and use the VoiceEdge Mobile App, see our VoiceEdge Mobile App
Quick Reference Guide that is posted with other VoiceEdge training resources at
getstarted .
Quick Start
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