Polycom VVX 601 User Manual
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Polycom VVX 601 User Manual

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POLYCOM
®
Phone User Guide
PLACING AND ANSWERING AUDIO CALLS
VVX 301, 401, 501 and 601 can manage a maximum of 24 active, incoming, and held audio calls at
a time. However, you can have only one active call in progress with numerous other incoming calls
or calls on hold on all phones. Additionally, your system administrator can set up your phone to
have up to six lines with unique extension numbers, or the same extension number as other lines
on your network.
PLACING AUDIO CALLS
You can place audio calls on your phone, and you have the option to use the handset, the
speakerphone, or a headset.
To place a call from the Dialer
1. Do one of the following:
a. Start typing a phone number.
b. Press a line key, OR
c. Pick up the handset, or press the Speakerphone key or Headset key.
2. Enter a number or select a recent contact. On VVX 501 and 601 phones, tap the onscreen
keyboard icon pad to enter numbers.
3. On VVX 301 and 401 phones, select Dial. On VVX 501 and 601 phones, tap the Dial icon.
REDIALING A NUMBER
Your phone automatically keeps a record of all the calls placed on your phone. You can recall the last
contact you call using the Redial icon or soft key.
To redial a number:
1. Do one of the following:
a. Select the Redial icon on the Home screen.
b. Press the Redial soft key.
SWITCH AMONG THE HANDSET, HEADSET, AND SPEAKERPHONE
To switch among methods:
During a call, pick up the handset, press the Headset key or press the Speakerphone key.
For example, if you're using the handset, press the Headset key to switch to the headset,
or press the Speakerphone key to switch to the speakerphone.
For more information, visit epb.com/customer-support/business-support
or call 423-648-1500, option 2
1

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Summary of Contents for Polycom VVX 601

  • Page 1 POLYCOM ® Phone User Guide PLACING AND ANSWERING AUDIO CALLS VVX 301, 401, 501 and 601 can manage a maximum of 24 active, incoming, and held audio calls at a time. However, you can have only one active call in progress with numerous other incoming calls or calls on hold on all phones.

  • Page 2: Holding And Resuming Calls

    When using the speakerphone, the Speakerphone key glows green. When using the headset, the Headset key glows green if an analog headset is connected or blue if a USB headset is connected. HOLDING AND RESUMING CALLS When you are in a call, you can place a call on hold and resume the call. To hold a call: During an active call, select Hold.

  • Page 3: Ignore Or Silence Incoming Calls

    c. Select End Call to end a call with a contact. You can end active calls only, so resume the held call first before ending it. d. Select Transfer to send the call to another contact. e. Select Conference to initiate a conference call. IGNORE OR SILENCE INCOMING CALLS You can ignore or silence a call to stop your phone from ringing.

  • Page 4: View Recent Calls

    The following features are not available or have limitations on phones with shared lines: • Forwarding an incoming call is not available. • Enabling Do Not Disturb on shared lines disables ringing only, and a visual notification of the call is displayed with the option to answer the call.

  • Page 5: Dashboard Page

    To delete a contact from the Recent Calls list: Select Delete or tap the Delete icon. EDIT RECENT CONTACT ENTRIES You can edit a contact’s phone number stored in your Recent Calls list before returning the contact’s call. To edit a recent contact’s number before calling the contact: 1.

  • Page 6: Voicemail-To-Email

    4. Re-enter your new password. 5. Click Change Password. CONFIGURE PHONE KEYS 1. Select the Settings page. 2. Click on the Set Keys link. SET THE TIME AND DATE DISPLAY To update the time and date display: 1. Navigate to Settings > Basic > Preferences > Time & Date. 2.

  • Page 7: Customize Your Phone

    CUSTOMIZE YOUR PHONE SET THE LANGUAGE Your phone supports several languages that you can choose to display. Check with your system administrator to find out which languages are supported on your phone. To change the language: 1. Navigate to Settings > Basic > Preferences > Language. 2.

  • Page 8: Enable Screen Savers

    To enable transparent line keys: 1. Navigate to Settings > Basic > Preferences > Idle Screen Settings. 2. On the Idle Screen Settings screen, select Transparent Lines, and select Enabled. The line keys are displayed without a background, as shown next. ENABLE SCREEN SAVERS The screen saver automatically starts each time your phone is idle for a certain amount of time.

  • Page 9: Set A Ringtone For Incoming Calls

    SET A RINGTONE FOR INCOMING CALLS A simple way to personalize your phone is to change your phone’s ringtone. You can pick unique ringtones for the different lines on your phone. The default ringtone is Low Trill. To select an incoming call ringtone for your phone or a line: 1.
  • Page 10 For more information, visit epb.com/customer-support/business-support or call 423-648-1500, option 2...

This manual is also suitable for:

Vvx 501Vvx 301Vvx 401

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